RoadVitals

2016 Volkswagen Jetta

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
160
Latest Apr 2, 2026
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
5
Latest Oct 21, 2020
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
23
14 injuries, 0 deaths reported

Overview

Our database contains 160 NHTSA owner-reported complaints for the 2016 Volkswagen Jetta, most frequently naming the engine, electrical and fuel system categories. 5 safety recalls have been issued covering this model year; and 820 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

5 campaigns cover this model year

View all 5

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
20V648000

FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:FUEL RAIL

Oct 21, 2020
218,192 units potentially affected
The defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2016-2018 Jetta vehicles. The fuel rail bolts may become loose over time, allowing fuel to leak.
The risk: A fuel leak increases the risk of a fire.
The remedy: Volkswagen will notify owners, and dealers will replace the fuel rail bolts and, as necessary, the fuel rail. The recall began March 31, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 24Gi.
Volkswagen Group of America, Inc.Manufacturer number 24GiView on NHTSA.gov
20E064000

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER

Sep 23, 2020
38 units potentially affected
The defect: Tenneco Automotive (Tenneco) is recalling certain Beck/Arnley Master Cylinders, part number 072-9831, sold as aftermarket or replacement parts for 2004-2018 Volkswagen Jetta, and 2012-2019 Volkswagen Beetle vehicles. The fluid seal crimp on the master cylinder may be insufficient, causing brake fluid to leak or the cylinder to come apart.
The risk: If there is a brake fluid leak, it can reduce braking ability, increasing the risk of a crash.
The remedy: Beck/Arnley will notify the distributors that sold the master cylinders and will work with the distributors to notify the end users. Affected master cylinders will be exchanged for a new master cylinder (part number 072-9990), free of charge. The recall began October 30, 2020. Owners may contact Tenneco customer service at 1-800-625-9319.
Tenneco AutomotiveView on NHTSA.gov
19V615000

ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE; STEERING:COLUMN LOCKING:ANTI-THEFT DEVICE

Aug 22, 2019
679,027 units potentially affected
The defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015-2019 GTI, 2015-2016 and 2018-2019 Golf, 2012-2019 Beetle and Beetle Convertible, 2017-2019 Golf SportWagen and 2011-2018 Jetta vehicles equipped with an automatic transmission, manual handbrake and keyless entry. A build-up of silicate on the shift lever micro switch contacts may enable the key to be removed from the ignition when the transmission shift lever is not in "Park."
The risk: Removing the key while the shift lever is in a position other than "Park" increases the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
The remedy: Volkswagen will notify owners, and dealers will install an additional switch and circuit board, free of charge. The recall began November 19, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 37M2.
Volkswagen Group of America, Inc.Manufacturer number 37M2View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

View all 160
Brakes
Filed Apr 2, 2026
Crash reported4 injuries reported

I tried to stop my car and the brake pedal went completely to the floor and did not stop at all. There were no warning lights on, I keep my brakes and car well maintained. My car hit the rear of another car because the brakes failed to engage when I pushed the pedal down. My car which is the vw jetta was totaled in the accident. My insurance company GEICO has the car sitting at copart and it should be able to be inspected. I know the 2015-2016 vw Jetta had a recall for brake failure due to brake vacuum pump.But my 2016 doesn’t have any recalls on it. The police officer inspected the brakes at the scene.

NHTSA ID
11728910
Incident
Mar 15, 2026
Fuel system
Filed Jan 20, 2026

In the past I owned a 2017 jetta, which I sold approximately one year ago. It had a 1.4 liter turbo engine. At some point around 18 to 20 years ago, I started smelling gasoline fumes in the cabin. It was rare and intermittent. I did not check it out as it did not seem like an urgent issue. I sold the vehicle about a year ago. I also now own a 2016 jetta TSI model, 1.8 liter turbo with about 104,000 miles. In the past few days I started smelling gasoline in the cabin while operating the vehicle. It was not serviced in many months so it’s not likely to have anything to do with bad mechanical service and the vehicle runs well. I checked the internet and discovered a massive vw/audi recall for 260,000 vehicles around 2024, having something to do with a seal related to some sort of a fuel pump, which included 2017 model vehicles. I contacted two vw dealerships expecting them to check the problem and handle this serious hazard. Both dealerships decline to check the vehicle other than for cash. They confirmed my vehicle was not subject to a recall. I took my problem to the Volkswagen company today. I was told that there was no fuel related recall for my vin number and they would not accommodate my request. But I was advised that I should not drive the vehicle going forward, but have it towed. This dangerous condition was exhibited by 2 separate jettas I owned. The likelihood of this condition being found in 2 separate vehicles is mere coincidence and not indicative of a dangerous problem created in the manufacturing process is beyond a plausible explanation. Please follow up ASAP as I am being effectively deprived of the use of this vehicle. My phone number is [XXX] . Thank you. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID
11712200
Incident
Jan 15, 2026
EnginePowertrain (other)
Filed Jan 18, 2026

Car was great for first 100000 miles. Then it was not. While driving in heavy traffic on a three lane highway, car lost power, ability to accelerate and went into limp mode. EPC code went on. Very dangerous. Took it to several mechanics, VW dealerships, could find nothing wrong. Issue has happened over 100x since, but I am unable to afford another vehicle and pray over car continually to keep me and others on road safe. Few times car would suddenly shudder like engine was quitting. Canceled medical trip to city when this happened 50 miles from home. Have had to cancel work as well one day when this happened. Recently bought a FIXD sensor and it diagnosed issues with faulty gas cap and purge valve. Replaced both. That issue seems to have resolved. Car has been burning oil like crazy. Sometimes 1L after driving 150 miles. Fuel efficiency is terrible. Even running 91 grade fuel hasn't helped. In cold weather, around -30, sometimes driver door won't close. Literally have to drive with one hand holding steering wheel and one hand on door. Scary. Newest issue this week. While driving highway speed, low oil light flashed momentarily. Then speedometer and rpm gages quit. Then entire instrument cluster went black. Was almost at work, so prayed and got there safely. After work, instrument cluster worked, but car started and stalled immediately. Mechanic code reader pulls up nothing. My FIXD reader says it's a upstream oxygen sensor. Looking at youtube videos, the issue it describes sounds like this may have been what contributed to those EPC codes for last few years. Borrowing a vehicle from family - car is stranded at work. This is my first and likely last VW.

NHTSA ID
11711696
Incident
Jan 14, 2026
Fuel system
Filed Nov 7, 2025

Fuel fire hazard. Safety Recall 24Gi performed 5-11-21 @ 67k miles. 4 years and 60k miles later, fuel rail bolts backed out, causing fuel to pour into engine compartment. VW’s repair solution was not adequate. Do I have any recourse?

NHTSA ID
11698073
Incident
Nov 6, 2025
Steering
Filed Oct 18, 2025

Key Ignition malfunction

NHTSA ID
11694222
Incident
Oct 17, 2025
EngineFuel system
Filed Aug 6, 2025
Crash reported

NHTSA CAMPAIGN ID 15V705000 16V403000 20V648000 20E064000 19V615000

NHTSA ID
11678654
Incident
Aug 1, 2025
Powertrain (other)
Filed Jun 27, 2025

Vehicle begins to shudder and slow with no response to attempts to accelerate and eventually stop completely though engine is still on. This has happened on multiple occasions and in many driving situations including on busy streets or in the middle of turning which is a huge risk for an accident! Can restart with regular acceleration after a few minutes. Service indicators will come on with codes indicating transmission related issues. Have had transmission flushed without significant change with transmission replacement as next step.

NHTSA ID
11669727
Incident
Sep 26, 2024
Engine
Filed Jun 19, 2025

My camshaft sensors went bad at 77k miles had it towed to auto repair. Auto shop said my timing tensioner and chain were worn and needed replacement. Cost was 6200.00. A month later the engine blew at 81k miles. This was a lease for the first 3 years so all maintenance was done by Volkswagen. I had it serviced three times after that. Sits in my garage half the year as I travel by airplane or tour bus for work so no need to drive all the time. This shouldn’t be happening.

NHTSA ID
11667875
Incident
Jan 28, 2025

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

VOS-26-42

ELECTRICAL SYSTEM

This is a notice for software changes with the ODIS diagnostic program to correct the communication during vehicle programming function: A software fix is needed to correct the issue: DA 0019 - Hotfix 12-V battery test(s) – No battery diagnosis - Inconclusive test result.

V1718062017813_24

ENGINE

Oil Consumption Measurement and Electronic Oil Consumption Measurement

TT 13-20-01_3

ENGINE

Instruction, how to lubicate engine before initial start.

TT 10-18-02_2

ENGINE

Lubricating engine components before reassembly.

V6919012010479_17

AIR BAGS

Inquiries

V1719012012855_81

ENGINE

Volkswagen Engine Oil Standards

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Volkswagen Jetta by model year
YearComplaintsRecallsInvestigationsIssue Index
2026510—
2025232062.2
2024380045.6
2023420038.7
2022421044.5
2021664050.5
2020516158.3
201954411262.2
2018313053.2
20171597058.0
2016Viewing1605057.1
20151938051.0
20143865358.6
20135166357.3
20124998559.3
201160610559.5
20108525456.0
20098887558.0
20081886153.8
20072016051.7
20065806047.6
20052487051.5
20042315055.6
20034564467.4
20027027767.4
20016687562.1
20004395662.7
19993497563.2
19981923257.4
19971412258.9
19961742560.8
19952206464.2
19941177260.2
1993176247.8
1992304057.2
1991317361.1
1990227459.0
1989285154.4
1988198159.3
1987184366.8
1986143361.7
1985134363.1
1984120—
1983020—
1982020—
1981040—
1980020—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.