2016 Volkswagen Jetta Driver assistance Problems

When driving above 45 mph, at time the EPC light will pop up on the dash and power will be slightly lost to the vehicle. Almost immediately after this happens, the oil light will pop on despite the oil being changed and done on a beyond routine basis. we have brought the vehicle into be serviced at the Volkswagen dealership numerous times and the same thing continues to happen. Recently, when driving on the interstate the EPC light came on and the vehicle stalled in the middle of the interstate. Luckily, no accident was caused but it was a near miss. This has been an issue since purchasing the vehicle and the oil is required to be changed much sooner than necessary. Volkswagen keeps "fixing" it but it continues to happen but we have paid over $3500 in getting it "fixed." The problem seems to occur at random times but most notably when going over 45mph.

NHTSA ID

11568336

Incident

Jan 26, 2024

UNKNOWN; once the car started, it would not accelerate, the EPC and Engine warning lights came on; car still starts up The Tire Pressure sensor light has been going off/on, regardless of the tire pressure being correctly set

NHTSA ID

11522546

Incident

May 14, 2023

The problem happens when the car is on, and when attempting to accelerate the car will feel like it was put into neutral and you cannot do anything other than coast. The car has done this a few times while driving. Also, when trying to accelerate from a stop at a signal light, the car can suddenly stall, and you won't be able to do anything. From a safety standpoint, this is very bad since if you had to quickly accelerate to avoid a collision or other possible scenario and the car won't move, or accelerate, to reach speeds on a freeway or highway. Problem occurred last night when attempting to accelerate and merge onto the highway, felt like the car was in neutral ('D' light was blinking as well as the 'Hybrid' light). What is concerning is that VW did know about this problem and they only did a recall for very small number of vehicles. We called VW and they said no recalls on our 2016 Jetta Hybrid for this problem. I'm reporting the problem here because we have experienced the same problem multiple times and the dealer said to replace the Mechatronic J743 unit, this was very cost prohibited for us at the time.

NHTSA ID

11469028

Incident

Jun 12, 2022

TL* THE CONTACT OWNS A 2016 VOLKSWAGEN JETTA. THE CONTACT STATED THE EPS, BRAKES, CHECK ENGINE, TPMS, AND FRONT ADAPTIVE HEADLIGHT SYSTEM WARNING LIGHTS WERE ILLUMINATED. THE CRUISE CONTROL WAS ALSO INOPERABLE. THE CONTACT STATED WHILE DRIVING 20 MPH WITH THE ACCELERATOR PEDAL DEPRESSED, THE VEHICLE DECELERATED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE CONTACT WAS INFORMED THAT THE TWO UNKNOWN SENSORS NEEDED TO BE REPLACED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 70,000.

NHTSA ID

11340653

Incident

Jun 1, 2020

Mileage

70,000 mi

WHEN DRIVING ON THE HIGHWAY VEHICLE'S ENGINE SHUTS OFF UNEXPECTEDLY THEN BRAKES AND STEERING WON'T WORK PROPERLY. NO WARNING LIGHTS CAME ON! VEHICLE DID NOT RESTART. CALLED VW ROADSIDE ASSISTANCE AND HAD IT TOWED TO SOUTH MOTORS VW DEALERSHIP ON SOUTH DIXIE AND 179 ST. MIAMI. VW CERTIFIED TECHNICIANS CAN'T FIGURE OUT WHATS WRONG WITH THE CAR.

NHTSA ID

11309462

Incident

Feb 11, 2020

Mileage

17,044 mi

MY VEHICLE HAS STARTED TO HESITATE WHEN I TRY TO ACCELERATE RANDOMLY. IT DOESN'T HAPPEN EVERY TIME I DRIVE BUT IT HAPPENS MULTIPLE TIMES PER WEEK. I WILL PRESS MY GAS, AND MY CAR WILL HESITATE, I HEAR IT REVVING BUT MY RPMS GO NOWHERE. IT'S ALMOST LIKE IT'S NOT CATCHING. THIS WILL OCCUR FOR AROUND 5 SECONDS, LEAVING ME INCAPABLE OF MOVING. IT HAS LEFT ME STUCK IN THE MIDDLE OF INTERSECTIONS, TAKING UNSAFE TURNS OUT OF PARKING LOTS, ETC. IT IS A VERY SCARY ISSUE. HOWEVER, NO CHECK ENGINE OR OTHER LIGHTS ILLUMINATE AT THAT MOMENT, AND NO CODES ARE FOUND WHEN THE CAR IS SCANNED. I HAVE A SPRINT DRIVE DEVICE THAT IS CONSTANTLY PLUGGED IN TO THE OEM PORT AND IT HAS NEVER PICKED UP ON AN ISSUE WHICH MAKES DIAGNOSIS VERY DIFFICULT. THIS LEAVES ME IN SERIOUS FEAR OF DRIVING MY CAR THAT I JUST PURCHASED CERTIFIED USED 3 MONTHS AGO, WITH LESS THAN 30,000 MILES ON IT. I ALSO HAVE ANOTHER ISSUE WHERE THE SAME SET OF LIGHTS COME ON EVERY TIME I DRIVE- ABS, TIRE PRESSURE, AIRBAG, TRACTION/ANTI-SKID, AND STEERING WHEEL LIGHT ALL COME ON AT THE SAME TIME... BUT NOT SURE IF THEY'RE RELATED BECAUSE THEY DON'T INITIATE SIMULTANEOUSLY WITH THE DELAY IN ACCELERATION.

NHTSA ID

11277236

Incident

Sep 14, 2019

Mileage

29,500 mi

I BOUGHT MY CAR CERTIFIED PREOWNED FROM A VW DEALERSHIP IN JUNE WITH 20,000 MILES. WITHIN A MONTH OF PURCHASE, ACCESSORY LIGHTS BEGAN ILLUMINATING RANDOMLY AND THEN SWITCHING BACK OFF. IT IS ALWAYS THE SAME SET OF LIGHTS- ABS, TIRE PRESSURE, AIRBAG, TRACTION/ANTI-SKID, AND STEERING WHEEL LIGHT ALL COME ON AT THE SAME TIME. NOW THEY COME ON EVERY TIME I DRIVE AND NEVER TURN OFF. I DON'T NOTICE A DIFFERENCE IN THE DRIVING, BUT THE LIGHTS ARE WORRISOME. I ALSO HAVE ANOTHER ISSUE WHERE OCCASIONALLY WHEN I ACCELERATE THE CAR FAILS TO "PICK UP" OR ACCELERATE FOR LIKE 5 SECONDS, AND THEN IT CATCHES AND THE CAR CONTINUES TO RUN SMOOTHLY FROM THEN ON... BUT I'M UNSURE IF THEY'RE RELATED.

NHTSA ID

11277234

Incident

Jul 5, 2019

Mileage

23,000 mi

WHEN THE CAR GETS STARTED I HAVE AIRBAG LIGHT, POWER STEERING LIGHT, TIRE, PRESSURE LIGHT, ABS LIGHT, AND TRACTION CONTROL LIGHT ALL ON. THE LIGHTS STAY ON. BUT THE CAR DRIVES OKAY. THE LIGHTS DO NOT GO OFF. FOR A WHILE THEY WOULD TURN OFF AFTER A FEW MINS. NOW THEY STAY ON WHILE DRIVING.

NHTSA ID

11255698

Incident

Sep 10, 2019

Mileage

40,900 mi

WHEN PULLING INTO A PARKING SPACE IN A LARGE PARKING LOT, AS SOON AS I STARTED THE TURN, MY CAR ACCELERATED DRAMATICALLY CAUSING THE CAR TO JUMP THE CURB AND HIT THE CONCRETE BASE OF A LIGHT POLE HEAD ON. AIRBAGS WERE NOT DEPLOYED. INSURANCE DECLARED THE VEHICLE A TOTAL LOSS. I DID CONTACT VW CUSTOMER CARE WHO HAS TOLD ME MY ISSUE HAS BEEN WELL DOCUMENTED, HOWEVER, NEITHER VW OR MY INSURANCE COMPANY LOOKED ANY FURTHER AT THE VEHICLE FOR ISSUES.

NHTSA ID

11151506

Incident

Oct 10, 2018

Mileage

24,398 mi

TL* THE CONTACT OWNED A 2016 VOLKSWAGEN JETTA. WHILE DRIVING 25 MPH, THE CONTACT DEPRESSED THE BRAKE PEDAL AND HEARD A LOUD BOOM SOUND. THE CONTACT'S VEHICLE SUDDENLY ACCELERATED TO APPROXIMATELY 45 MPH AND REAR ENDED THE PRECEDING VEHICLE. THE VEHICLE WAS TOWED AND THE INSURANCE COMPANY DECLARED IT A TOTAL LOSS. THE DRIVER WAS SLIGHTLY INJURED ALONG WITH THE DRIVER OF THE OTHER VEHICLE, BUT NEITHER MOTORIST RECEIVED MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE CONTACT'S VEHICLE WAS KEPT BY THE INSURANCE COMPANY FROM JULY TO OCTOBER 2018 BECAUSE THEY COULD NOT LOCATE THE VEHICLE IN THE SALVAGE YARD. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THEY COULD NOT ASSIST UNTIL THEY HEARD FROM THE INSURANCE COMPANY. THE DEALER HAD NOT BEEN CONTACTED. THE FAILURE MILEAGE WAS 38,000.

NHTSA ID

11140601

Incident

Jul 12, 2018

Mileage

38,000 mi

TL* THE CONTACT OWNED A 2016 VOLKSWAGEN JETTA. WHILE DRIVING AT A SLOW SPEED WITH THE BRAKE PEDAL DEPRESSED, THE VEHICLE ACCELERATED INDEPENDENTLY. THE CONTACT STATED THAT THE VEHICLE ACCELERATED FROM 3 MPH TO 40 MPH AND CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE CONTACT STATED THAT THE AIR BAGS FAILED TO DEPLOY. THE CONTACT WAS NOT INJURED; HOWEVER, THE DRIVER OF THE OTHER VEHICLE SUSTAINED A WHIPLASH. MEDICAL ATTENTION WAS NOT RECEIVED. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DEEMED DESTROYED. THE DEALER WAS NOT CONTACTED TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 3,999. *TT

NHTSA ID

11111646

Incident

Jul 12, 2018

Mileage

3,999 mi

THIS CAR CONTINUES TO SPORADICALLY GO IN REVERSE WHILE I AM IN DRIVE. THIS HAS HAPPENED WHILE WAITING IN LIKE AT A DRIVE THROUGH, FOOT ON BREAK WHILE IN DRIVE WHILE WAITING FOR FOOD, THEN TOLD TO PULL UP ONLY TO NEARLY BACK INTO THE CAR IN LINE BEHIND ME. HAD TO PUT CAR IN PARK AND SHUT OFF ENGINE- RESTART TO CORRECT PROBLEM. HAS HAPPENED WHILE FOOT ON BREAK AT RED LIGHT WHILE IN DRIVE, TOOK FOOT OFF BREAK WHEN LIGHT TURNED GREEN - CAR WENT INTO REVERSE WHILE DRIVE SHAFT "D" STILL LIT UP ALMOST BACKING INTO CAR BEHIND ME. AND AGAIN THIS HAPPENED WHILE BACKING UP IN MY APARTMENT PARKING LOT, PUT CAR INTO REVERSE TO BACK OUT, BREAK, WHEN TO PUT CAR INTO DRIVE AND CAR WENT INTO REVERSE. EACH TIME THE CAR HAS WENT INTO REVERSE WHILE IN DRIVE I HAVE HAD TO TURN OFF THE CAR COMPLETELY AND RESTART TO CORRECT THE PROBLEM. THIS IS A HUGE SAFETY HAZARD AND THREATENING TO MY CAR, MY SAFETY, AND OTHER DRIVERS. DEALERSHIP CANNOT RECREATE PROBLEM AND SAYS THEREFORE THERE IS NO PROBLEM, VW CUSTOMER CARE IS NO HELP EITHER AS THEY SIMPLY KEEP TELLING ME TO TAKE IT BACK TO THE DEALERSHIP.

NHTSA ID

11000103

Incident

May 27, 2017

Mileage

11,400 mi

I AM A VW FAN AND I AM HAVING SERIOUS ISSUES WITH REGARDS TO MY VW JETTA 2016 1.4. EVER SINCE MY 1ST SERVICE I ADVISED THE SERVICE DEPARTMENT THAT MY BREAKS ARE MAKING A NOISE AND EVERY TIME THEY SAY IT WAS FINE. THERE IS A KNOCKING SOUND COMING FROM THE FRONT LEFT SIDE WHEN IT IS SWITCHED ON AND STAYS ON AND GETS WORSE AS YOU DRIVE. WHEN I PURCHASE THE CAR THAT SOUND WAS NOT PRESENT. AGAIN I WAS TOLD THAT THERE WAS NOTHING WRONG WITH IT, IT IS THAT WAY WAS MEAN TO SOUND THAT WAY AND THAT WAS NORMAL. I THEN DID SOME RESEARCH AND SPOKE TO VARIOUS PEOPLE THAT HAVE KNOWLEDGE ON VW AS WELL AS A PREVIOUS SERVICE MANAGER WHO TOLD ME THAT IS AN ISSUE THAT THEY ARE TRYING TO NO FACE IT. I WAS NOT PLEASE TO THEIR RESPOND THE CAR HAS 2,780 MILES ON IT AND 6 MONTHS SINCE I DROVE IT OUT OF THE LOT I ASK THAT SOMEONE DO REALLY NEED TO ADDRESS THIS. THEN I WAS TOLD THAT THERE WILL BE A REPRESENTATIVE FROM VW CORPORATION THAT WILL BE COMING AND THAT HE WOULD BE THE ONE TO HAVE IT INSPECTED. THIS SAY IN OCTOBER 2016 TODAY IS APRIL 2 2017. I AM STILL WAITING FOR THAT TO HAPPEN TO HAVE THE CAR INSPECTED I AM SURE I WILL TOLD NOW IS CLOSE TO YEAR OH YOUR WARRANTY EXPIRED AND THAT I WILL SIT WITH THE RESPONSIBILITY OF FIXING IT MYSELF. I SEE THAT HAPPENING I WANT MY CAR FIXED PROPERLY AS I NEVER HAD ANY ISSUES WITH VW BEFORE BUT I AM HIGHLY DISAPPOINTED AND WORRY ABOUT MY SAFETY. I COMPLAIN AND COMPLAIN AND NOBODY GIVE A DAME OR NOBODY SEEMS TO CARE.

NHTSA ID

10972160

Incident

Oct 15, 2016

Mileage

2,789 mi

I DROVE INTO A PARKING LOT 27MARCH 2017 AND PROCEEDED TO PARK MY JETTA IN A PARKING SPOT HOWEVER, AS I WAS DOING SO THE CAR ACCELERATED FORWARD AND LEAPED THE CURB. I STEPPED ON THE BRAKE BUT THE CAR WOULD NOT STOP UNTIL IT HIT 2 VEHICLES WITH MY FOOT PRESSING THE BRAKE PEDAL AND AS THE CAR IMPACTED THE OTHER CARS.

NHTSA ID

10970152

Incident

Mar 27, 2017

Mileage

12,200 mi

TL* THE CONTACT OWNS A 2016 VOLKSWAGEN JETTA. THE VEHICLE WAS SLOT TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS APPLIED. THE BRAKES WERE ALSO SLOW TO RESPOND WHEN APPLIED, WHICH CAUSED THE CONTACT TO APPLY FORCE TO THE BRAKE PEDAL. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE AFTER CHECKING THE BRAKE SYSTEM. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS NOT AVAILABLE.

NHTSA ID

10899158

Incident

Jan 21, 2016

TL* THE CONTACT RENTED A 2016 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHILE AT A STOP LIGHT, THE VEHICLE ACCELERATED INDEPENDENTLY. AS A RESULT, THE CONTACT VIOLENTLY DEPRESSED THE BRAKE PEDAL IN ORDER TO STOP THE VEHICLE. THE RENTAL AGENCY WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 4,170.

NHTSA ID

10854749

Incident

Apr 9, 2016

Mileage

4,170 mi