ELECTRICAL SYSTEM:WIRING
2016 Toyota Prius
Recalls, owner-reported complaints, investigations and safety data
Data refreshed
Overview
Our database contains 156 NHTSA owner-reported complaints for the 2016 Toyota Prius, most frequently naming the visibility, electrical and brakes categories. 5 safety recalls have been issued covering this model year; 1 NHTSA investigation names it; and 302 manufacturer communications are on file.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaint activity over time
When owners filed reports about this model year
View as table
| Month | Complaints filed | Cumulative |
|---|---|---|
| Aug 2017 | 3 | 50 |
| Sep 2017 | 5 | 55 |
| Oct 2017 | 2 | 57 |
| Nov 2017 | 4 | 61 |
| Dec 2017 | 3 | 64 |
| Jan 2018 | 1 | 65 |
| Feb 2018 | 5 | 70 |
| Apr 2018 | 2 | 72 |
| May 2018 | 3 | 75 |
| Jun 2018 | 5 | 80 |
| Jul 2018 | 1 | 81 |
| Aug 2018 | 4 | 85 |
| Sep 2018 | 3 | 88 |
| Oct 2018 | 1 | 89 |
| Nov 2018 | 2 | 91 |
| Dec 2018 | 2 | 93 |
| Mar 2019 | 2 | 95 |
| May 2019 | 1 | 96 |
| Jun 2019 | 2 | 98 |
| Jul 2019 | 1 | 99 |
| Sep 2019 | 1 | 100 |
| Dec 2019 | 2 | 102 |
| Jan 2020 | 2 | 104 |
| Mar 2020 | 2 | 106 |
| Jun 2020 | 1 | 107 |
| Jul 2020 | 2 | 109 |
| Aug 2020 | 3 | 112 |
| Sep 2020 | 2 | 114 |
| Oct 2020 | 1 | 115 |
| Nov 2020 | 2 | 117 |
| Dec 2020 | 2 | 119 |
| Apr 2021 | 3 | 122 |
| Jun 2021 | 1 | 123 |
| Jul 2021 | 1 | 124 |
| Oct 2021 | 3 | 127 |
| Dec 2021 | 1 | 128 |
| Feb 2022 | 1 | 129 |
| Mar 2022 | 1 | 130 |
| Apr 2022 | 1 | 131 |
| May 2022 | 1 | 132 |
| Jun 2022 | 1 | 133 |
| Jul 2022 | 1 | 134 |
| Aug 2022 | 1 | 135 |
| Mar 2023 | 1 | 136 |
| Apr 2023 | 1 | 137 |
| Jun 2023 | 1 | 138 |
| Jul 2023 | 1 | 139 |
| Feb 2024 | 1 | 140 |
| Apr 2024 | 2 | 142 |
| May 2024 | 1 | 143 |
| Jun 2024 | 2 | 145 |
| Jul 2024 | 1 | 146 |
| Jan 2025 | 2 | 148 |
| Mar 2025 | 1 | 149 |
| Apr 2025 | 1 | 150 |
| Aug 2025 | 1 | 151 |
| Apr 2026 | 1 | 152 |
| May 2026 | 1 | 153 |
| Jun 2026 | 1 | 154 |
| Oct 2026 | 2 | 156 |
What owners report
Complaints grouped by the component NHTSA recorded
- Visibility4122.3%
- Electrical2010.9%
- Brakes2010.9%
- Engine189.8%
- Driver assistance179.2%
- Powertrain (other)158.2%
- Body & structure116.0%
- Airbags73.8%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Safety recalls
5 campaigns cover this model year
Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.
Check a VIN on NHTSA.govAIR BAGS:FRONTAL; AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE-INACTIVE; AIR BAGS:SIDE/WINDOW
HYBRID PROPULSION SYSTEM: INVERTER
Safety investigations
NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.
Pedestrian alert sounds
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.
Recent owner complaints
Reports submitted to NHTSA, shown in the owner's own words
The front exhaust pipe assembly (heat exchanger) on my 2016 Toyota Prius leaked engine coolant internally into the exhaust system. Toyota has documented this condition in Technical Service Bulletin T-SB-0135-19 ("Low Coolant, MIL ON DTC P148F00, and/or Poor Heater Performance") for 2016-2019 Prius vehicles and released a redesigned replacement part (17410-37D40). In [October 2026], at about [97,000] miles, I found the engine coolant reservoir was emptying about every night (nearly a full reservoir) with no external leak. A shop pressure test found no leak. Coolant collected inside the tailpipe after the car sat overnight, and white steam came intermittently from the exhaust while driving. The car stored code P148F00. On XXX a Toyota dealer ([DEALER NAME], [XXX]) confirmed coolant leaking from the front exhaust pipe heat exchanger, per T-SB-0135-19, repair order #[RO NUMBER], and quoted $1,870 to replace the front exhaust pipe with the updated part. My concern is that a vehicle losing coolant this fast can run low without warning and overheat while driving, which can cause engine damage or loss of power, and the white steam from the exhaust may reduce visibility for drivers behind. I also worry that coolant entering the exhaust damages the catalytic converter. The car has been serviced regularly, and the leak was not caused by an accident or impact. Toyota covered this repair under its emissions warranty for 8 years/80,000 miles, but my car is past that and Toyota has declined goodwill coverage (Toyota case #XXX). I'm reporting this so NHTSA can see that the failure is happening in vehicles outside that warranty period and can evaluate whether it is a safety defect. Vehicle: 2016 Toyota Prius, VIN [XXX] Component: Engine and engine cooling / exhaust system Crash: No. Fire: No. Injuries: No. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- NHTSA ID
- 11774600
- Incident
- Oct 11, 2026
I turned on my car in a flat parking lot, reversed out of my spot, and drove up to a traffic light to exit the parking lot. When the light turned green, I took my foot off the brake and tried to accelerate, but nothing happened. After a few seconds, my car lurched forward with a sudden jerk, and I was able to exit, but this behavior (no movement, then sudden jerk) continued to happen. I was scared that I would get into an accident, so I pulled over and turned the car off and on. The behavior continued. I drove to a safe location, and parked the car. I noticed the engine kept revving up and down, even though I was parked, and the hybrid battery indicator showed no charge. I turned off the car, and had dinner for about an hour. After I finished dinner, I started the car, and it was driving normally again (creeping forward as soon as I took my foot off the brake), but I was afraid the problem would happen again, at a dangerous moment. There were no warning lights or messages while this problem was happening. I explicitly checked that the parking brake was not set.
- NHTSA ID
- 11769246
- Incident
- Oct 5, 2026
The contact owns a 2016 Toyota Prius. The contact stated that while the vehicle was on and running, the ABS and traction control warning lights illuminated, and the messages "Braking Power Low - Stop in a Safe Place”, “See Owner's Manual", "Braking Power Low - Visit the Dealer", and "ABS Malfunction - See Dealer" were displayed. The contact stated that while driving approximately 35 MPH and depressing the brake pedal, the brake pedal was firm. The vehicle was taken to a dealer, and DTC: C14B6 was retrieved, indicating that the brake booster needed to be replaced. The vehicle was not repaired; however, the code was cleared. The vehicle was then taken to an independent mechanic, where the information from the dealer was relayed that the brake booster needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was approximately 100,028.
- NHTSA ID
- 11747244
- Incident
- May 26, 2026
- Mileage
- 100,028 mi
Second time !!!! during ownership of car that brakes fail. Same problem as before Brake Actuator/Booster Failures: Multiple reports indicate issues with the ABS actuator or brake booster pump, leading to warning lights ("Braking power low", "ABS system malfunction").
- NHTSA ID
- 11737281
- Incident
- May 12, 2026
The car has a very strong gas smell, especially when full.
- NHTSA ID
- 11732860
- Incident
- Apr 1, 2020
Found coolant leak from heat exchanger into exhaust pipe. Looks like, T-SB-0135-19.
- NHTSA ID
- 11678347
- Incident
- Aug 4, 2025
The headlights are either too bright or aimed poorly that it blinds oncoming traffic, who frequently flash their high beams at me. This occurs without any load in back and without me using the high beams. Can Toyota either adjust the bulbs or place a film on the headlights to prevent blinding oncoming traffic? Thank you!
- NHTSA ID
- 11654206
- Incident
- Apr 11, 2025
Water pump failed without warning and caused irreparable damage to the engine ("blown" engine requiring replacement). Vehicle began to stall and not respond to attempted acceleration while traveling on 4 lane divided highway, 55 mph speed limit. One "Maintenance Required" message was received the previous week, but disappeared. This is the same message that appears for routine oil changes. No other warning messages were noted at the time of the incident, no unusual noises, and no smoke or other sign of overheating. Driver was able to steer vehicle to safety, but this failure could result in stranding on a busy, dangerous interstate highway. For such a critical piece of the vehicle (i.e., the water pump), there should be obvious warning message(s) and dedicated monitoring of the equipment.
- NHTSA ID
- 11648235
- Incident
- Mar 8, 2025
Manufacturer communications
A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.
ENGINE
OBSOLETE NOTICE August 20, 2026: This bulletin is now obsolete. Please see T-SB-0051-26.
ENGINE
This bulletin includes basic procedures for performing a rescue charge at battery on high voltage (HV) Ni-MH and Li-ion batteries.
Some 2005 – 2026 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manual and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines.
ELECTRICAL SYSTEM
Some customers may experience echoing on the line calling the vehicle when using Bluetooth Hands Free. This is caused by the phone Hands Free volume being too low.
ELECTRICAL SYSTEM
The air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks. The procedures outlined in this Service Bulletin aid in locating, inspecting, and repairing refrigerant leaks.
ENGINE
This bulletin includes basic procedures for performing a rescue charge at battery on high voltage (HV) Ni-MH and Li-ion batteries. This bulletin should be used in conjunction with the applicable model and model year Repair Manual while performing the battery rescue charge. The GRX-5100 should be used wherever the Repair Manual references the Toyota Hybrid System (THS) charger.
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.
Compare model years
Complaint and recall counts across every year of this model
| Year | Complaints | Recalls | Investigations | Issue Index |
|---|---|---|---|---|
| 2027 | 0 | 0 | 0 | — |
| 2026 | 6 | 1 | 0 | — |
| 2025 | 16 | 2 | 0 | 54.8 |
| 2024 | 27 | 4 | 0 | 62.1 |
| 2023 | 21 | 4 | 0 | 53.7 |
| 2022 | 24 | 1 | 1 | 58.4 |
| 2021 | 6 | 0 | 1 | — |
| 2020 | 14 | 0 | 1 | 51.9 |
| 2019 | 30 | 3 | 1 | 64.6 |
| 2018 | 37 | 1 | 1 | 54.0 |
| 2017 | 91 | 3 | 1 | 58.7 |
| 2016Viewing | 156 | 5 | 1 | 55.2 |
| 2015 | 167 | 1 | 3 | 68.2 |
| 2014 | 211 | 3 | 3 | 72.0 |
| 2013 | 414 | 3 | 3 | 70.2 |
| 2012 | 425 | 6 | 3 | 69.0 |
| 2011 | 522 | 6 | 3 | 65.5 |
| 2010 | 2,824 | 10 | 4 | 63.2 |
| 2009 | 502 | 6 | 2 | 63.1 |
| 2008 | 1,498 | 4 | 2 | 60.2 |
| 2007 | 2,004 | 4 | 3 | 59.0 |
| 2006 | 1,440 | 6 | 3 | 60.6 |
| 2005 | 1,051 | 6 | 3 | 62.1 |
| 2004 | 610 | 6 | 3 | 58.6 |
| 2003 | 99 | 1 | 1 | 43.5 |
| 2002 | 167 | 2 | 1 | 54.9 |
| 2001 | 165 | 3 | 1 | 55.8 |
| 2000 | 4 | 0 | 0 | — |
| 1998 | 0 | 0 | 0 | — |
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.