ELECTRICAL SYSTEM:WIRING
2018 Toyota Prius
Recalls, owner-reported complaints, investigations and safety data
Data refreshed
Overview
Our database contains 35 NHTSA owner-reported complaints for the 2018 Toyota Prius, most frequently naming the visibility, exterior lighting and brakes categories. 1 safety recall has been issued covering this model year; 1 NHTSA investigation names it; and 199 manufacturer communications are on file.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaint activity over time
When owners filed reports about this model year
View as table
| Month | Complaints filed | Cumulative |
|---|---|---|
| Feb 2018 | 1 | 1 |
| Mar 2018 | 1 | 2 |
| Jun 2018 | 2 | 4 |
| Jul 2018 | 3 | 7 |
| Oct 2018 | 1 | 8 |
| Dec 2018 | 1 | 9 |
| Apr 2019 | 1 | 10 |
| Jun 2019 | 1 | 11 |
| Jul 2019 | 1 | 12 |
| Aug 2019 | 1 | 13 |
| Oct 2019 | 2 | 15 |
| Nov 2019 | 2 | 17 |
| Dec 2019 | 1 | 18 |
| Jan 2020 | 1 | 19 |
| May 2020 | 1 | 20 |
| Feb 2021 | 1 | 21 |
| Mar 2021 | 1 | 22 |
| Jun 2022 | 1 | 23 |
| Jul 2022 | 1 | 24 |
| Mar 2023 | 1 | 25 |
| May 2023 | 1 | 26 |
| Oct 2023 | 1 | 27 |
| Mar 2024 | 1 | 28 |
| Dec 2024 | 1 | 29 |
| Mar 2025 | 1 | 30 |
| Apr 2025 | 1 | 31 |
| Jul 2025 | 1 | 32 |
| Aug 2025 | 1 | 33 |
| Mar 2026 | 1 | 34 |
| Jun 2026 | 1 | 35 |
What owners report
Complaints grouped by the component NHTSA recorded
- Visibility615.8%
- Exterior lighting513.2%
- Brakes410.5%
- Driver assistance410.5%
- Airbags37.9%
- Body & structure37.9%
- Engine37.9%
- Interior & seats37.9%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Safety recalls
1 campaign cover this model year
Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.
Check a VIN on NHTSA.govSafety investigations
NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.
Pedestrian alert sounds
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.
Recent owner complaints
Reports submitted to NHTSA, shown in the owner's own words
The contact owns a 2018 Toyota Prius. The contact stated that while driving at an undisclosed speed, the engine constantly overheated. An unidentified warning light was flashing on the instrument panel. An independent mechanic inspected the vehicle and became aware that the coolant reservoir was empty. One month later, the same failure reoccurred. A second independent mechanic inspected the vehicle, and the coolant reservoir was empty. The vehicle was taken to a dealer. The dealer diagnosed the vehicle with a coolant leak into the head gasket. The dealer advisor referenced a customer satisfaction program as the cause of the failure; however, the vehicle was over the mileage limit for the program. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 188,000.
- NHTSA ID
- 11746813
- Incident
- May 6, 2026
- Mileage
- 188,000 mi
Both taillamps holding moisture. Could cause electrical issues or fire. .. same year and model car have same reported issues and were fixed by manufacturer. This vehicle is the same but different level.
- NHTSA ID
- 11724219
- Incident
- Mar 5, 2026
Driver door lock actuator not working. This seems to be a common problem for Toyota over the last decade, but they yet to put more vehicles to their recall list. Actuator just stopped working. I have to use key out of FOB to manually open. This is a safety issue if I’m trying to get in my car quickly for safety reasons and it does not open.
- NHTSA ID
- 11683274
- Incident
- Dec 31, 1969
The contact owns a 2018 Toyota Prius. The contact stated the trunk opened at a slow speed and failed to remain open. The dealer was contacted and informed of the failure. The dealer informed the contact that the vehicle needed to be taken in to be inspected. The vehicle was not diagnosed or repaired. The manufacturer was informed of the failure and confirmed that the VIN was not covered under recall. The manufacturer directed the contact back to the dealer for assistance. The failure mileage was approximately 160,000.
- NHTSA ID
- 11670706
- Incident
- Jun 2, 2025
- Mileage
- 160,000 mi
Was driving around 35 mph and my right side mirror blew up. The back blew off and the mirror was shattered and hanging. Nothing hit it. Contacted Toyota and the parts have been on a stop, but there is no recall. It has been 4 months.
- NHTSA ID
- 11656375
- Incident
- Dec 10, 2024
The contact owns a 2018 Toyota Prius. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed with a failed heat exchanger, catalytic converter, and exhaust system. The contact was informed that the heat exchanger, the catalytic converter, and the exhaust system needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 89,682.
- NHTSA ID
- 11650717
- Incident
- Feb 3, 2025
- Mileage
- 89,682 mi
The contact owns a 2018 Toyota Prius. The contact stated that while in bumper-to-bumper traffic, the vehicle suddenly accelerated. The brake pedal was applied but failed to respond. The driver crashed into the front passenger side of the Lexus. The vehicle continuously moved forward. The contact was eventually able to pull over safely. The pre-collision malfunction warning light illuminated. The brake malfunction light was flashing. The air bags did not deploy. There was no reported fire or injury. A police report was filed. The vehicle was taken to the local dealer, who could not determine the failure. The vehicle was not diagnosed or repaired. The vehicle was then towed to an autobody center where it remained. The manufacturer was contacted, but no additional assistance was provided. The approximate failure mileage was 39,000.
- NHTSA ID
- 11629049
- Incident
- Oct 31, 2024
- Mileage
- 39,000 mi
The Airbag lights were lit, the person sitting with seatbelt on (flashing) and the person sitting with an inflated airbag in front of them. I ran an OBD2 scan on SRS and got code B1656. Driver seat belt buckle Left Hand. I Investigated the latch and found one wire was snapped off and a couple of inches shorter that the wire that was still connected. I have included 2 pictures of the back end of the seat belt latch. You can see the broken wire and where it use to be connected.
- NHTSA ID
- 11575061
- Incident
- Feb 13, 2024
Manufacturer communications
A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.
Some 2005 – 2026 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manual and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines.
ELECTRICAL SYSTEM
Some customers may experience echoing on the line calling the vehicle when using Bluetooth Hands Free. This is caused by the phone Hands Free volume being too low.
ELECTRICAL SYSTEM
The air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks. The procedures outlined in this Service Bulletin aid in locating, inspecting, and repairing refrigerant leaks.
ENGINE
This bulletin includes basic procedures for performing a rescue charge at battery on high voltage (HV) Ni-MH and Li-ion batteries. This bulletin should be used in conjunction with the applicable model and model year Repair Manual while performing the battery rescue charge. The GRX-5100 should be used wherever the Repair Manual references the Toyota Hybrid System (THS) charger.
STRUCTURE:BODY
Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: •Minor damage: requires only buffing to repair. •Moderate damage: usually requires neutralizing, color sanding, and buffing. •Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. It is the dealer’s responsibility to protect and maintain the quality of the vehicle’s paint finish after receipt at the dealership prior to the first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.
STRUCTURE:BODY
To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible.
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.
Compare model years
Complaint and recall counts across every year of this model
| Year | Complaints | Recalls | Investigations | Issue Index |
|---|---|---|---|---|
| 2027 | 0 | 0 | 0 | — |
| 2026 | 5 | 1 | 0 | — |
| 2025 | 15 | 2 | 0 | 57.4 |
| 2024 | 22 | 4 | 0 | 62.9 |
| 2023 | 18 | 4 | 0 | 53.6 |
| 2022 | 24 | 1 | 1 | 59.3 |
| 2021 | 6 | 0 | 1 | — |
| 2020 | 14 | 0 | 1 | 59.5 |
| 2019 | 29 | 3 | 1 | 66.8 |
| 2018Viewing | 35 | 1 | 1 | 52.7 |
| 2017 | 91 | 3 | 1 | 58.8 |
| 2016 | 154 | 5 | 1 | 54.2 |
| 2015 | 162 | 1 | 3 | 69.6 |
| 2014 | 205 | 3 | 3 | 71.8 |
| 2013 | 403 | 3 | 3 | 71.9 |
| 2012 | 421 | 6 | 3 | 69.3 |
| 2011 | 517 | 6 | 3 | 65.6 |
| 2010 | 2,820 | 10 | 4 | 63.3 |
| 2009 | 502 | 6 | 2 | 63.4 |
| 2008 | 1,497 | 4 | 2 | 60.6 |
| 2007 | 2,003 | 4 | 3 | 58.9 |
| 2006 | 1,439 | 6 | 3 | 60.7 |
| 2005 | 1,051 | 6 | 3 | 62.4 |
| 2004 | 610 | 6 | 3 | 58.9 |
| 2003 | 99 | 1 | 1 | 43.5 |
| 2002 | 167 | 2 | 1 | 54.9 |
| 2001 | 165 | 3 | 1 | 55.8 |
| 2000 | 4 | 0 | 0 | — |
| 1998 | 0 | 0 | 0 | — |
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.