2000 Toyota Prius

WHILE DRIVING THE CAR DOWN THE HIGHWAY AT NIGHT THE DRIVERS HEADLIGHT WENT OUT. AFTER PULLING OVER AND TURNING OFF CAR AND PLACING EMERGENCY BLINKERS ON GOT OUT AND LOOKED AT HEADLIGHTS DRIVERS SIDE WAS OUT. TURNED OFF HEADLIGHTS AND TURNED THEM BACK ON. THEY CAME BACK ON I DROVE HOME SAFELY. TWO DAYS LATER IT HAPPENED AGAIN WENT TO DEALERSHIP AND HAD BULBS REPLACED. THREE MONTHS HAD BULBS CHANGED AGAIN. THIS HAS BEEN DON MULTIPLE TIMES. TWO WEEKS AGO UPON RETURNING HOME AT NIGHT BOTH HEADLIGHT WENT OUT TOGETHER LEAVIN ME ON SIDE OF ROAD. PARKED CAR AND HAD WIFE PICK ME UP. RETRIEVED CAR THE NEXT DAY. FACTORY SAYS SORRY ABOUT THIS NOT OUR PROBLEM. *TR

NHTSA ID

10503072

Incident

May 4, 2010

Mileage

125,000 mi

2001 TOYOTA PRIUS - STEERING WHEEL SUDDENLY VIBRATES AND PULLS HARD TO THE SIDE. PROBLEM IS INTERMITTENT BUT HAS INCREASED IN FREQUENCY. DEALER SAID IT WAS BRAKE DRUM AND PERFORMED $800 REPAIR BUT ONLINE SEARCH SUGGESTS IT IS ACTUALLY COMMON STEERING PROBLEM THAT CONTINUES EVEN AFTER PRIOR REPAIR. *TR

NHTSA ID

10361672

Incident

Oct 17, 2010

Mileage

57,800 mi

TL*THE CONTACT OWNS A 2000 TOYOTA PRIUS. THE PASSENGER AND DRIVER SIDE HEADLIGHT SHUTS ON AND OFF 2 TO 3 MINUTES AFTER STARTING THE VEHICLE. THE CONTACT HAS TO TURN THE HEADLIGHT SWITCH ON AND OFF TO RESET THE PASSENGER SIDE HEADLIGHT. THE CONTACT HAS SCHEDULED AN APPOINTMENT WITH THE DEALER TO DIAGNOSE THE FAILURE. THE CONTACT STATED THAT THE LACK OF HEADLIGHTS AT NIGHT COULD POTENTIALLY CAUSE A CRASH TO OCCUR. THE CURRENT MILEAGE WAS 45,000. THE FAILURE MILEAGE WAS 39,000.

NHTSA ID

10292604

Incident

Nov 17, 2009

Mileage

39,000 mi

THE HEADLIGHTS IN MY 2006 PRIUS INTERMITTENTLY GO OFF, AND TURN ON AGAIN WHEN THE HEADLIGHT SWITCHED IS TURNED OFF AND THEN ON AGAIN. IT HAPPENS VERY FREQUENTLY WHEN DRIVING - THE LIGHTS DO NOT STAY ON FOR MORE THAN A COUPLE MINUTES AT A TIME. THIS VEHICLE WAS REPAIRED FOR THE SAME ISSUE IN JANUARY 2008, WAS REPAIRED AT THE TOYOTA DEALERSHIP, AND IS NOW OCCURRING AGAIN LESS THAN TWO YEARS LATER. *TR

NHTSA ID

10291989

Incident

Oct 1, 2009

Mileage

60,000 mi

To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible.

The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. It is the dealer’s responsibility to protect and maintain the quality of the vehicle’s paint finish after receipt at the dealership prior to the first sale. In areas known for high frequency and/or concentration of acid rain, frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting.

Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: •Minor damage: requires only buffing to repair. •Moderate damage: usually requires neutralizing, color sanding, and buffing. •Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. It is the dealer’s responsibility to protect and maintain the quality of the vehicle’s paint finish after receipt at the dealership prior to the first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.

Toyota vehicles are currently protected with RapgardTM protective film designed to protect the horizontal painted surfaces. This material protects from acid rain, environmental fallout, and rail contamination. Follow the Removal Procedure in this bulletin to remove the RapgardTM protective film within 90 days from initial application.

Vehicles may occasionally be subjected to contamination by airborne iron particles shed from railroad tracks, train wheels, exposure to heavy machinery facilities, grinding, welding, etc. This type of contamination can be identified by the presence of small, red or brown particles on the paint surface. These particles are often difficult to see on dark color paints but can be easily felt when brushing a hand across horizontal body surfaces such as the hood, roof, or deck lid. Follow the Repair Procedure in this bulletin to clean vehicles that may have been subjected to contamination by airborne iron particles such as rail dust during rail transportation or extended storage near industrial areas.

To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible.