RoadVitals

2021 Toyota Prius

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
6
Latest Feb 23, 2026
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
0
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
1
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1

Overview

Our database contains 6 NHTSA owner-reported complaints for the 2021 Toyota Prius, most frequently naming the driver assistance, engine and fuel system categories. 1 NHTSA investigation names it; and 116 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Driver assistance222.2%
  • Engine222.2%
  • Fuel system222.2%
  • Brakes111.1%
  • Electrical111.1%
  • Other / unspecified111.1%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

No recalls in our database for this model year

That does not guarantee a specific vehicle is unaffected — recalls are issued against VINs, and new campaigns are announced regularly. Check a VIN on NHTSA.gov.

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

DP22005ClosedDefect Petition

Pedestrian alert sounds

Opened Jan 27, 2023
Closed Aug 7, 2023

NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.

ELECTRICAL SYSTEM:PROPULSION SYSTEMLed to recall 22V063000

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Fuel system
Filed Feb 23, 2026

When i am going down it's charging when the charge reaches 6 from 8 the engine starts working and stop changing at that point and the power continues comes from engine only without the hybrid battery and there are no codes

NHTSA ID
11719876
Incident
Oct 31, 2023
Driver assistance
Filed Sep 18, 2024

The contact owns a 2021 Toyota Prius. The contact stated while driving approximately 35 - 45 MPH, the vehicle independently accelerated. The brake pedal was depressed but failed to stop the vehicle immediately. The contact swerved around the vehicle in front and ended up on the opposite side of the roadway. The contact attempted to avoid oncoming traffic and swerving around all the other vehicles and ended up in a ravine. The contact's husband depressed the START/STOP button from the passenger’s side to turn off the vehicle, enabling the vehicle to come to a stop. The contact restarted the vehicle and continued to drive the vehicle to the dealer at slow speeds. The dealer was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was made aware of the failure by the dealer. The failure mileage was 56,000.

NHTSA ID
11615271
Incident
Sep 14, 2024
Mileage
56,000 mi
Driver assistance
Filed Jul 14, 2023

The Lane keeping assist used in radar cruise control mode during some drive cycles will attempt to maintain the vehicle position to the far extreme of the lane and in some cases actively veer out of the lane. My safety ant others can be put at risk when the vehicle behaves outside of its design parameters like this. To solve the issue the vehicle must be pulled over, turned off, then restarted. After the restart it will resume functioning normally, maintaining lane positioning as intended within the limits of the system. The trigger for this is unknown but could be speculated that it is drive cycle dependent and may start during initialization. The problem has not been reproduced by a dealer or service center due to its intermittent nature. There are no warning indicators or lamps on when this occurs.

NHTSA ID
11532235
Incident
Jan 4, 2022
BrakesElectricalEngine
Filed Jun 13, 2023
Crash reported

The car accelerated without my foot on the accelerator, brake did not respond, and I had to drive through grass and a rock-filled ditch until after about 10 seconds the car returned to my control.

NHTSA ID
11526893
Incident
May 8, 2023
EngineFuel system
Filed May 11, 2021

CARBON MONOXIDE SEEPS INTO THE PASSENGER CAR BUT DILLER CANNOT FIND IT AND DID NOT HAVE TOOLS TO DETECT CO LEVEL IN THE CAR. I CAN'T USE THIS CAR BECAUSE WAS POISONED MANY TIMES AND AFTER A SECOND CHECK-UP, THE LEVEL OF CO BECOMES HIGHER SO I CAN'T DRIVE THE CAR WITHOUT POISONING. PLEASE HELP ME. I AM WORRYING TO SELL MY CAR BECAUSE OTHER DRIVER WILL GET INJURY. THIS IS THE NEW CAR ONLY 7000 MILES.

NHTSA ID
11416154
Incident
Feb 26, 2021
Mileage
5,200 mi
Other / unspecified
Filed Mar 25, 2021

WHILE DRIVING ON THE I 4 WE HAD A BLOWOUT ON THE REAR PASSENGER TIRE. THE CAR HAD LESS THAN 200 MILES ON IT SO IT WAS BRAND NEW. THE DEALERSHIP FOUND OBJECT IN THE TIRE THAT COULD HAVE CAUSE THE PROBLEM THE ONLY CONCLUSION I COULD COME TO IS THAT THIS TIRE WAS DEFECTIVE. THE DEALERSHIP SAID I COULD HAVE RUN OVER A LARGE OBJECT OR A LARGE POTHOLE, WHICH I DOUBT.

NHTSA ID
11404863
Incident
Mar 23, 2021
Mileage
190 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

T-SB-0106-22 Rev2

ELECTRICAL SYSTEM

OBSOLETE NOTICE January 30, 2026: This bulletin is now obsolete. Please see T-SB-0001-26.

T-SB-0001-26

ELECTRICAL SYSTEM

Some 2018 – 2024 model year Toyota vehicles equipped with a Premium Audio with Dynamic Navigation System require a Special Service Tool (SST) USB flash drive to update the map, points of interest, and system software.

T-SB-0055-24 Rev2

Some 2005 – 2026 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manual and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines.

T-TT-0784-25 Rev1

ENGINE

Some ECUs can set a DTC that is common with other ECUs. This can lead to accidental use of the wrong repair manual when diagnosing these type of DTCs.

T-SB-0058-23 Rev1

ELECTRICAL SYSTEM

The air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks. The procedures outlined in this Service Bulletin aid in locating, inspecting, and repairing refrigerant leaks.

T-TT-0784-25

ENGINE

Some ECUs can set a DTC that is common with other ECUs. This can lead to accidental use of the wrong repair manual when diagnosing these type of DTCs.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Toyota Prius by model year
YearComplaintsRecallsInvestigationsIssue Index
2027000
2026510
2025152057.4
2024224062.9
2023184053.6
2022241159.3
2021Viewing601
2020140159.5
2019293166.8
2018351152.7
2017913158.8
20161545154.2
20151621369.6
20142053371.8
20134033371.9
20124216369.3
20115176365.6
20102,82010463.3
20095026263.4
20081,4974260.6
20072,0034358.9
20061,4396360.7
20051,0516362.4
20046106358.9
2003991143.5
20021672154.9
20011653155.8
2000400
1998000

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.