RoadVitals

1999 Volkswagen Jetta Steering Problems

Owner-reported complaints naming the steering system, filed with NHTSA

Data refreshed

Steering reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
8
Latest Jul 7, 2004
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
2%
of 349 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
0
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
0

What this page shows

Reports naming the steering system — racks, columns, power-steering assist and steering linkage. Every record below is an owner-reported complaint about the 1999 Volkswagen Jetta submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 8 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming steering

Shown in the owner’s own words, exactly as filed

Seat beltsSteering
Filed Jul 7, 2004

I BOUGHT THE CAR IN AUGUST 2003, I NOTICED A REPAIR DOCKET FROM PREVIOUS OWNER FOR LEFT LOWER BALL JOINT AND LEFT TIE ROD ASSEMBLE W FRONT END ALIGNMENT ON 5/29/03 AT 34383 MILES. I HAD A LOT OF NOISE UNDER THE ENGINE. VW CAPISTRANO CHECKED IT OUT AND SAID IT WAS DRIVER SIDE BALL JOINT. I BOUGHT CAR FROM A FORD DEALER WHO DID NOT WANT ANYTHING TO DO WITH IT. FINALLY, VW CAPISTRANO FORCED THEIR HAND AND PROCESSED IT THROUGH MY THEN CURRENT WARRANTY. AT THE TIME, I HAD 45K MILES ON THE CAR. I THOUGHT IT SHOCKING THAT A CAR SO YOUNG SHOULD HAVE SUCH A MAJOR PROBLEM (FOR THE SECOND TIME). WHEN I PICKED CAR UP, A COUPLE OF DAYS LATER, I HEARD A LOUD CRUNCHING NOISE IN THE FRONT LEFT HAND SIDE OF THE MOTOR OR WHEEL. I THOUGHT NOTHING OF IT, DROVE IT ANOTHER 5000 MILES, HAD TO REPLACE 4 TIRES, AND ASKED THE TIRE TECH TO CHECK IT OUT. HE SAID IT WAS THE STEERING KNUCKLE AND IT WAS IN BAD SHAPE. I CONTACTED VW WHO SAID, BAD LUCK, IT'S ONLY COVERED FOR 24K MILES OR 2YEARS. I AGAIN AM SHOCKED, FIRSTLY BECAUSE THAT'S IMPOSSIBLE ONE OF THESE SHOULD GO OUT SO EARLY, ADDED TO THAT, IF THE BALL JOINT WAS REPLACED, THEN ISN'T THE STEERING KNUCKLE, MOVED IN SOME WAY SHAPE OR FORM, SO THERE SHOULD BE SOME SORT OF RECOURSE. THIS CAR IS A LEMON, HOWEVER, CA LAW STATES IT ISN'T. I WAS RIPPED OFF BY THEODORE ROBBINS IN COSTA MESA AND WOULDN'T RECOMMEND ANYONE BUY FROM THEM, THEY WERE SUSPECT FROM DAY ONE ONCE I DROVE MY CAR FROM THEIR LOT. ALSO, THE BACK RIGHT SEAT BELT IS FIXED TO THE SEAT AND IS UNUSABLE, I COMPLAINED IT WAS DANGEROUS, FORD SAID TOO BAD, YOU BOUGHT IT THAT WAY FIX IT. SINCE THEN MY HORN HAS GONE OUT BECAUSE THE CAR 'LOST' IT'S UNDER WHEEL COVER AND WATER GOT INTO THE HORN. THIS CAR REPORTEDLY HAD A 100 POINT INSPECTION, WHICH I BELIEVE TO BE NOT TRUE. THE RADIO HAS NEVER WORKED A DAY, IT'S ALWAYS 'FUZZY'. *AK

NHTSA ID
10080543
Incident
Jun 21, 2004
Mileage
34,383 mi
Steering
Filed Aug 1, 2003

ENGINE SHUT OFF COMPLETELY WHILE DRIVING ABOUT 45 MPH WITH NO WARNING. LOST POWER ASSISTED STEERING.*AK

NHTSA ID
10030571
Incident
Jun 16, 2003
Mileage
61,258 mi
Steering
Filed Aug 1, 2003

ENGINE SHUT OFF COMPLETELY WHILE DRIVING ABOUT 40 MPH WITH NO WARNING. LOST POWER ASSISTED STEERING. *AK

NHTSA ID
10030570
Incident
Aug 1, 2003
Mileage
64,150 mi
BrakesEngineSteering
Filed Jul 18, 2001

CAR DIES WHILE DRIVING AT ANY SPEEDS NO POWER-BRAKES OR STEERING. *AK

NHTSA ID
748711
Incident
Mar 18, 2001
SteeringSuspension
Filed May 21, 2001

THIS CAR WAS PURCHASED NEW IN JULY 2000. IT IS THE NEWLY REDESIGNED JETTA. SINCE IT'S PURCHASE THE CAR HAS BEEN IN THE SHOP 9 TIMES FOR WATER/AIR LEAKS, TWICE FOR FAILED DRIVERS SIDE FRONT SUSPENSION STEERING FAILURE, NAMELY THE SHOCK, BEARING, SPACER, RETAINER (STRUTS). IN ADDITION SEVERAL PIECES OF THE INSIDE MOLDING HAVE DETACHED. ONE OF THE LARGEST SAFETY ISSUES FOR ME, OTHER THAN THE STRUT, IS THE POORLY DESIGNED FLOOR MATS WHICH POP LOOSE, SLIP FORWARD , AND CATCH THE GAS PETAL CAUSING ACCERLARATION. THE AIR CONDITIONER HAS MOLDED OVER TWICE. I HAVE INFORMED BOTH THE SELLER AND THE MANUFACTURING OF MY COMPLAINTS AND HAVE DEMANDED A REFUND OR A LEMON LAW TAKE BACK. I AM NOT SURE WHAT TO DO BUT FEEL VW HASN'T BEEN HONEST ABOUT ALL THE PROBLEMS THE "NEW" VW HAS HAD. I JUST WANTED TO FILE THIS COMPLAINT IN CASE OTHER OWNERS OUT THERE ARE EXPERIENCEING THE SAME PROBLEMS I AM AND HAVE NOT RECEIVED ANY HELP FROM VW ALSO.*AK

NHTSA ID
745619
Incident
Sep 25, 2000
Steering
Filed May 7, 2001

REAR CENTER SEATBELTS JAM, AND WILL NOT COME LOOSE AT ALL. DEALERSHIP IS AWARE OF PROBLEM.*AK

NHTSA ID
887578
Incident
Feb 1, 2001
EngineSteering
Filed May 25, 2000

ENGINE AND STEERING PROBLEMS

NHTSA ID
9001376
Body & structureElectricalSteering+2 more
Filed Feb 3, 2000

ALARM LED IS NOT FLASHING ON DRIVER'S DOOR. YH

NHTSA ID
550712
Incident
Jan 25, 1999

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Other components reported on this vehicle

Categories with enough reports to have a page of their own

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .