RoadVitals

2001 Volkswagen Jetta Interior & seats Problems

Owner-reported complaints naming the interior system, filed with NHTSA

Data refreshed

Interior & seats reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
37
Latest Jun 17, 2016
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
6%
of 668 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
2
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
1

What this page shows

Reports naming seats, latches, locks, linkages and interior fittings. Every record below is an owner-reported complaint about the 2001 Volkswagen Jetta submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 37 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming interior

The 25 most recent of 37, in the owner's own words

Interior & seats
Filed Jun 17, 2016

THE WELD HOLDING THE DRIVERS SEAT TO THE FLOOR BOARD BROKE OFF. THIS CAR HAS NEVER BEEN IN AN ACCIDENT AND HAS VERY MINIMAL RUST.

NHTSA ID
10874826
Incident
Jun 16, 2016
Mileage
270,000 mi
Interior & seats
Filed Jul 16, 2014

TL* THE CONTACT OWNS A 2001 VOLKSWAGEN JETTA. THE CONTACT STATED IT WAS DIFFICULT TO ADJUST THE FRONT DRIVER'S SIDE SEAT. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 102,000 AND THE CURRENT MILEAGE WAS 103,000.

NHTSA ID
10611041
Incident
Jun 9, 2014
Mileage
102,000 mi
Interior & seatsExterior lighting
Filed Jun 6, 2014

TL* THE CONTACT OWNS A 2001 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHILE TRAVELING 25 MPH, THE DRIVERS SIDE DOOR INDICATOR SOUNDED THROUGHOUT THE VEHICLE AND THE DRIVERS SIDE DOOR AJAR WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE CONTACT MENTIONED THAT WHEN ACTIVATING THE HEADLIGHTS THERE WOULD BE AN ABNORMAL NOISE. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS DIAGNOSED THAT THE DOOR LATCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000 AND THE CURRENT MILEAGE WAS 135,000.

NHTSA ID
10596694
Incident
Apr 1, 2014
Mileage
130,000 mi
EngineInterior & seatsExterior lighting
Filed Sep 6, 2013

THE 2001 V.W. JETTA: THIS VEHICLE BURNS AN EXCESSIVE AMOUNT OF OIL, APPROXIMATELY 1 QUART PER MONTH, IN DAILY, EVERDAY USAGE, CITY TRAFFIC AND SHORT HIGHWAY TRIPS, AN EXORBITANT AMOUNT OF OIL, EVEN WITH REGULAR OIL/FILTER CHANGES. V.W. HAS NOT NOTIFIED ME OF THIS PROBLEM, NOR CORRECTED IT AND DEALERS' WILL DO NOTHING ABOUT IT. THE DRIVER'S SIDE, SHODDY, FLIP-BACK, PLASTIC ARM REST IS BROKEN, CHEAPLY MADE, IT WILL NOT RETAIN OR HOLD THE DRIVER'S ARM, IT IS LOCATED ADJACENT AND NEAR THE AUTO. TRANSMISSION GEAR SHIFT, IT COULD AND DOES FAIL, A SAFETY HAZARD. REAR TAIL AND BRAKE LIGHTS BURN-OUT AT EXCESSIVE RATES, OFTEN ENOUGH FOR IT TO BE A NUISANCE, TO REPLACE THEM. PLEASE HAVE V.W. CORRECT THESE PROBLEMS @ THEIR OWN EXPENSE, NOT MINE, OWNER.

NHTSA ID
10542302
Incident
Apr 26, 2005
Body & structureEngineInterior & seats+2 more
Filed Aug 7, 2008

I OWN A 2001 VW JETTA. I BOUGHT IT 3 YEARS AGO, USED FROM THE VOLKSWAGEN DEALERSHIP. THE AUTOMOBILE WAS SOLD AS A "CERTIFIED" AUTO, WHICH I FOUND OUT LATER DOES NOT MEAN MUCH. MY TRUNK IS LOCKED SHUT AND DOES NOT OPEN MANUALLY OR WITH REMOTE, I'VE HAD TO REPLACE CV BOOTS, CATALYTIC CONVERTER, TRANSMISSION AND NUMEROUS HEADLIGHT, TAILLIGHT AND BLINKER BULBS. AND TODAY ONE OF MY HEADLIGHTS IS SO DIM, IT DOESN'T REALLY PROVIDE ANY LIGHT WHEN IT IS DARK. I HAVE REPLACED IT AND REPLACED IT. IT STAYS FINE FOR ABOUT 2 DAYS AND THEN JUST DIMS OUT AGAIN. I CAN'T AFFORD TO KEEP TAKING IT TO VOLKSWAGEN. IT'S A RIP OFF AND THEY DON'T EVEN FIX ANYTHING RIGHT ANYWAY. MY ENGINE FAN WENT OUT ALL OF THE SUDDEN THE OTHER DAY, CAUSING THE CAR TO OVERHEAT. I HAD TO GET IT TOWED. THAT ISN'T THE FIRST TIME I HAVE HAD TO PAY TO HAVE IT TOWED. THE INTERIOR PLASTIC COATING ON ARMRESTS AND ALL PLASTIC INSIDE IS PEELING AND LOOKS TERRIBLE. WHEN I PUSH UNLOCK ALL DOORS, THE DRIVER'S SIDE BACK SEAT DOOR WILL NOT OPEN UNLESS I REACH INSIDE AND PULL THE LOCK OPEN MANUALLY. THERE IS SO MUCH MORE, BUT I DON'T WANT TO WASTE MY TIME. I KNOW NOTHING WILL HAPPEN, EVEN THOUGH IT IS SO OBVIOUS THAT THESE CARS ARE COMPLETE LEMONS, AND THEY NEED TO STOP SELLING THEM TO PEOPLE. *TR

NHTSA ID
10237307
Incident
Aug 6, 2008
Interior & seats
Filed Jul 22, 2008

MY TRUNK RELEASE WILL NOT WORK, WITH OR WITHOUT THE REMOTE KEY. I CONTACTED VW OF AMERICA AND THEY REFUSE TO INDICATE THIS IS A DEFECT, EVEN THOUGH MULTIPLE COMPLAINTS ARE FOUND ONLINE BY OTHER VW OWNERS. *TR

NHTSA ID
10235278
Incident
Jul 22, 2008
Mileage
90,000 mi
Body & structureBrakesElectrical+2 more
Filed Mar 9, 2008

NUMEROUS PROBLEMS WITH 2001 VW JETTA, PURCHASED NEW IN JUNE, 2001.INCLUDING : WINDOWS SPORADICALLY MALFUNCTIONING (WHEN I CALLED VW CORPORATE AS WELL AS MY LOCAL DEALER, I WAS TOLD THAT AFTER THE DEALER EVALUATED PROBLEM I COULD BE RESPONSIBLE FOR THE LABOR CHARGE DEPENDING ON THE OUTCOME OF THEIR DIAGNOSIS!!); TRUNK LATCH HAS BEEN REPLACED ONCE (OUT OF WARRANTY) AND NOW LATCH DOES NOT RESPOND TO REMOTES NOR TO THE INSIDE RELEASE ON DRIVER DOOR; DRIVER DOOR LOCK DOES NOT RESPOND TO REMOTES NOR TO CONTROL ON DRIVER DOOR (THE OTHER THREE DOOR LOCKS ARE PRESENTLY FUNCTIONING); INTERIOR COATING ON PLASTIC DOOR HANDLES AND CENTER CONSOLE BEGAN TO PEEL WITHIN SIX MONTHS OF DELIVERY; CENTER CONSOLE LATCH BROKE LONG AGO; CHECK ENGINE LIGHT COMES ON/OFF SPORADICALLY (BROUGHT CAR TO CERTIFIED MECHANIC BUT PROBLEM UNDIAGNOSED); A WAX SUBSTANCE WAS CONSTANTLY RUNNING INTO DOORWELLS; VW DEALER REPLACED COIL, CABLES AND BUFFER IN RESPONSE TO ROUGH ENGINE IDLE COMPLAINT AND I INCURRED ALL COSTS AND INCONVENIENCE OF CAR IN SHOP , THIS AT 72,000 MILES,HAZARD LIGHTS MALFUNCTIONED; TURN SIGNALS MALFUNCTIONED; NOW I HEAR OF A BRAKE LIGHT RECALL AND AN EMERGENCY LIGHT SWITCH PROBLEM. I AM JUST REALIZING RECENTLY THAT I AM NOT ALONE WITH MY JETTA PROBLEMS, THAT NUMEROUS JJETTA OWNERS ARE HAVING THE SAME PROBLEMS ( I RESEARCHED ON INTERNET) . VW CUSTOMER SERVICE NOT HELPFUL AT ALL IN RESOLVING THESE PROBLEMS. *TR

NHTSA ID
10220476
Incident
Jun 15, 2001
Interior & seats
Filed Jan 10, 2008
Fire reported

TL*THE CONTACT OWNS A 2001 VOLKSWAGEN JETTA. THE CONTACT NOTICED SMOKE RISING FROM THE DASHBOARD. THE VEHICLE WAS TAKEN TO THE DEALER IN NOVEMBER OF 2007, WHERE IT PRESENTLY REMAINS. THE CLOCK SPRING WAS REPLACED. THE MOST RECENT DIAGNOSTIC INDICATED THAT THE PRIMARY FAILURE WAS THE WIRING HARNESS AND WOULD COST $2,300 TO REPLACE. THE MANUFACTURER WAS UNABLE TO ASSIST. THE CURRENT AND FAILURE MILEAGES WERE 97,000. THE CONSUMER STATED TOOK THE VEHICLE TO A PRIVATE MECHANIC GERMAN AUTO REPAIR AND THE VEHICLE WAS REPAIRED AT THE TUNE OF $1896 + $300 DEDUCTIBLE. UPDATED 03/07/08 *TR

NHTSA ID
10214441
Incident
Nov 21, 2007
Mileage
97,000 mi
Interior & seats
Filed Mar 23, 2007

THIS HAPPENNED TWICE ON MY 2001 JETTA. ALL OF A SUDDEN THERE WAS A SPRING LYING ON THE FLOOR, AND I HAD NO IDEA WHERE IT CAME FROM. ALSO HAPPEND ON MY 2001 GOLF. WORST CAR EVER AND VERY UNSAFE! *AK

NHTSA ID
10186000
Incident
May 17, 2006
ElectricalInterior & seats
Filed Mar 9, 2007

CONTINUING PROBLEM-RANDOM OCCURRENCES: ALL DOORS WILL LOCK UNEXPECTEDLY AND ALARM SYSTEM ARMS ITSELF. THIS HAS HAPPENED ON NUMEROUS UNEXPECTED OCCASIONS WITHOUT ANY ACTIVATION BY REMOTE LOCKING KEY FOB. DOORS WILL LOCK WITH DRIVER OR PASSENGER(S) INSIDE OR OUTSIDE THE VEHICLE. ATTEMPTING TO START THE ENGINE OR OPEN DOORS WILL TRIGGER THE ALARM AFTER THE DOORS HAVE AUTOMATICALLY LOCKED AND ARMED. STARTER IS DISABLED WHEN ALARM IS TRIGGERED. SAFETY CONCERN FROM BEING LOCKED OUT OF CAR UNEXPECTEDLY. CAR HAS LOCKED WITH KEYS IN THE CAR AND DRIVER OUTSIDE OF CAR, SUCH AS AT GAS STATION FILLING TANK. PANIC IS INDUCED WHEN DRIVER INADVERTENTLY TRIGGERS THE ALARM WHEN TRYING TO START THE ENGINE WHILE UNAWARE THAT THE CAR HAS AUTOMATICALLY LOCKED ITSELF AND ARMED THE ALARM. FEAR OF SMALL CHILD BEING TRAPPED INSIDE CAR WHEN AUTO LOCKING/AUTO ARMING OCCURS. *JB

NHTSA ID
10184615
Incident
Mar 15, 2005
Mileage
58,000 mi
Interior & seats
Filed Dec 5, 2006

DRIVER SIDE POWER DOOR LOCK MALFUNCTIONS. IT DOES NOT ALWAYS LOCK AS IT IS SUPPOSED TO WHEN DONE WITH REMOTE OR WHEN CAR REACHES SPEED FOR AUTO-LOCK FEATURE. MAY LOCK WHEN IT SHOULDN'T AS WELL-- LOCKING YOU IN VEHICLE AND/OR SETTING OFF ALARM. *JB

NHTSA ID
10175252
Incident
Aug 1, 2006
Interior & seats
Filed Apr 1, 2006

I DRIVE A 2001 VW JETTA. AS I OPENED MY GLOVE COMPARTMENT TODAY, THE HANDLE INCLUDING THE LOCK MECHANISM FELL INTO MY HAND. IT JUST BROKE OFF RIGHT THEN AND THERE. I DO NOT USE MY GLOVE COMPARTMENT OFTEN SO IT IS NOT FROM WEAR AND TEAR. MY ISSUE IS THAT NOW THERE IS A HOLE IN MY GLOVE COMPARTMENT. IF SOMEONE WAS THINKING ABOUT BREAKING IN, THIS COULD BE THE DECIDING FACTOR FOR THEM KNOWING THAT THE GLOVE COMPARTMENT IS COMPLETELY ACCESSIBLE AND AT TIMES THERE ARE VALUABLES LOCATED IN COMPARTMENTS AS WELL AS TRIGGER SWITCHES TO TRUNKS AND IN SOME CASES EVEN SPARE KEYS TO THE CAR OR A PERSON'S HOME! I DO NOT HAVE ANY OF THOSE ITEMS IN THE COMPARTMENT, BUT SOMEONE COULD BE INTRIGUED ENOUGH TO TRY TO BREAK IN. I CONTACTED THE WARRANTY COMPANY AND VOLKSWAGEN AND THE MOST THE DEALERSHIP OFFERED WAS 25% DISCOUNT TO FIX IT. JUST NOT ENOUGH TO ENSURE THE SAFETY OF THE CAR. *JB

NHTSA ID
10154347
Incident
Apr 1, 2006
Mileage
62,000 mi
Interior & seats
Filed Nov 30, 2005

A 2001 VW JETTA HAS AN ISSUE WITH A METAL SPRING THAT IS PART OF THE FRONT PASSENGER SEAT. THE SPRING SEPARATES FROM THE MECHANISM THAT KEEPS THE SEAT FROM SLIDING FORWARD. THERE IS NO SPECIFIC REASON THE SPRING BECOMES LOOSE FROM THE CAR SEAT AND ONE WOULD NEVER KNOW IF THE SPRING IS NOT ATTACHED, IT COULD CAUSE MAJOR HARM TO THE DRIVER AND PASSENGER IN THE EVENT OF AN ACCIDENT. THE SEAT REMAINS LOCKED IN A POSITION, BUT IF THE CAR IS INVOLVED IN AN ACCIDENT, THE SEAT COULD SLIDE FORWARD, CAUSING INJURY. VW REFUSES TO COVER THE PART AS A SAFETY RECALL AND IS CHARGING HUNDREDS OF DOLLARS TO FIX THE PROBLEM. OTHER ISSUES ARE : CARS PLASTIC PART ARE GETTING BROKEN . IN MY CAR : GLOVE COMPARTMENT HANDLE IS BROKEN RIM FELL OFF FROM SUN ROOF . IT WOULD HAVE FALLEN ON ME OR PASSENGER AND CAUSED DISTRACTION TO DRIVER. *NM

NHTSA ID
10144080
Incident
Oct 10, 2005
Mileage
49,000 mi
Interior & seats
Filed Oct 20, 2005

2001 JETTA VR6 DRIVER SEAT ROCKS BECAUSE OF BROKEN GEARS. *TS THE DEALER WOULD NOT REPAIR THE SEAT FREE OF CHARGE BECAUSE THE VEHICLE WAS OUT OF WARRANTY. THE DEALER DETERMINED THAT THERE IS A BAD GEAR AND IT WILL COST OVER $700. TO REPAIR. THE CONSUMER CONSIDERS THIS A SAFETY ISSUE AND BELIEVES THIS MAY AFFECT THE PROPER OPERATION OF THE SIDE MOUNTED AIR BAGS. THE GLOVE COMPARTMENT ALSO BROKE. *NM

NHTSA ID
10141029
Incident
Sep 14, 2005
Mileage
48,080 mi
Interior & seats
Filed May 11, 2005

DT: HOOD LATCH ABOUT 05/01/05 THE SAFETY FEATURE OF HOOD LATCH, WHICH PREVENTS HOOD FROM OPENING INADVERTENTLY FAILED. HOOD OPENED UP WHILE DRIVING ON FLAT LAND IN DRY WEATHER. WAS DRIVING ABOUT 35-40. ON A 4 LANE ROAD. DEALER IS INSTALLING NEW HOOD LATCH. HOOD LATCH IS BENT. THE ARM THAT HOLDS HOOD UP WHEN OPEN HAD TO BE REMOVED. AND FURTHER COSMETIC DAMAGE HAS RESULTED DUE TO THE HOOD LATCH. *NM

NHTSA ID
10120658
Incident
May 5, 2005
Mileage
907,000 mi
Interior & seats
Filed Jan 18, 2005

ON OUR 2001 VOLKSWAGEN JETTA MODEL, THE DRIVER DOOR LATCH FAILED WHICH IS TIED INTO THE ALARM, THE CABIN INTERIOR LIGHTS, OPEN DOOR WARNING CHIME, ETC. ON MOST AUTOMOBILES, THIS IS A SIMPLE SWITCH BUILT INTO THE DOOR JAMB. BUT ON THIS POORLY ENGINEERED VEHICLE, IT'S BUILT INTO THE DOOR LATCH IN THE DOOR, RESULTING IN THE ENTIRE DOOR HAVING TO BE TAKEN APART TO GET TO THIS PART, A $250-350 REPAIR BILL. I CALLED 3 VW DEALERSHIPS TO GET ESTIMATES, AND ALL THREE SERVICE DEPARTMENTS TOLD ME WITHIN THE FIRST MINUTE ON THE PHONE WHAT THE PROBLEM WAS AND THAT IT WAS FAIRLY COMMON. THREE YEAR OLD VEHICLES SHOULD NOT HAVE THESE KINDS OF PROBLEMS, NOR SHOULD THIS MECHANISM HAVE EVER BEEN ENGINEERED INTO A PART THAT GETS SLAMMED SHUT REPEATEDLY DAY IN AND DAY OUT. AMAZING! WE ARE UNSURE IF THE LATCH ITSELF IS SAFE OR NOT AND HAVE DECIDED TO PARK THE VEHICLE. AS I FEEL THIS IS A SERIOUS SAFETY ISSUE, I CALLED VW SERVICE REPS ABOUT THE PROBLEM BUT TO NO AVAIL. ANY HELP YOUR AGENCY CAN BE IN THIS MATTER WOULD BE HELPFUL. THIS ISN'T MY FIRST UNUSUAL PROBLEM WITH THIS VEHICLE. SINCERELY, TODD & GWEN WHATLEY TRI-CITIES, WA. *NM

NHTSA ID
10106555
Incident
Jan 17, 2005
Mileage
66,300 mi
Interior & seats
Filed Dec 8, 2004

A 2001 VW JETTA HAS AN ISSUE WITH A METAL SPRING THAT IS PART OF THE DRIVER SEAT. THE SPRING SEPARATES FROM THE MECHANISM THAT KEEPS THE SEAT FROM SLIDING FORWARD. THERE IS NO SPECIFIC REASON THE SPRING BECOMES LOOSE FROM THE CAR SEAT AND ONE WOULD NEVER KNOW IF THE SPRING IS NOT ATTACHED, IT COULD CAUSE MAJOR HARM TO THE DRIVER IN THE EVENT OF AN ACCIDENT. THE SEAT REMAINS LOCKED IN A POSITION, BUT IF THE CAR IS INVOLVED IN AN ACCIDENT, THE SEAT COULD SLIDE FORWARD, CAUSING INJURY. VW REFUSES TO COVER THE PART AS A SAFETY RECALL AND IS CHARGING HUNDREDS OF DOLLARS TO FIX THE PROBLEM. I KNOW OF 2 INSTANCES WHERE THIS SAME ISSUE HAS OCCURRED ON MULTIPLE DRIVER SEATS IN A 2001 VW JETTA. *JB

NHTSA ID
10102343
Incident
Dec 6, 2004
Mileage
30,000 mi
Interior & seats
Filed Dec 7, 2004

A LARGE SPRING FELL FROM UNDER THE FRONT PASSENGER SEAT FOR NO APPARENT REASON. VW SERVICE STATED THE SPRING HELD THE SEAT TO THE RAIL AND WAS AN EXTEME SAFETY HAZARD; IF INVOLVED IN AN ACCIDENT THE SEAT WOULD COME LOOSE FROM THE RAIL. VW STATED SINCE OUR CAR WAS OUT OF WARRENTY THEY COULD NOT FIX IT ON THEIR COSTS (2001 VOLKSWAGON JETTA). THIS IS A VERY EXPENSIVE REPAIR, AND SINCE IT IS SUCH AN EXTREME SAFETY HAZARD I FEEL VW SHOULD TAKE THIS RESPONSIBILITY. THE EXACT SAME SPRING HAS COME LOOSE FROM MY SONS 2001 JETTA AS WELL. THIS INDICATES TO US THAT THIS IS NOT AN ISOLATED SITUATION.*AK

NHTSA ID
10102313
Incident
Dec 7, 2004
Mileage
71,000 mi
ElectricalInterior & seatsExterior lighting
Filed Dec 1, 2004

THIS SUMMER MY LEFT REAR DOOR BECAME INOPERABLE. IN LATE OCTOBER THE TURN SIGNALS BEGAN OPERATING INTERMITTENTLY. ON A COLD AND RAINY DAY THIS NOVEMBER MY 2001 JETTA WITH 37000 MILES STALLED WHILE MAKING A LEFT TURN. I RESTARTED AND COMPLETED MY TURN, THINKING I HAD JUST LET OUT THE CLUTCH TOO FAST. THE CAR WAS A BIT SLUGGISH AND A 1/2 MILE DOWN THE ROAD THE CHECK ENGINE LIGHT CAME ON. I TOOK THE CAR TO THE DEALER ON NOVEMBER 30 AND WAS SHOCKED NOT ONLY AT THE PROBLEMS BUT THAT THEY WERE NOT COVERERED BY ANY WARRANTY. THE TOTAL REPAIR BILL WAS OVER $1000 DOLLARS. THE IGNITION COIL PACK NEEDS REPLACED FOR $740. THE HAZARD LIGHT SWITCH NEEDS REPLACED FOR $77. JUST TO FIND OUT WHAT IS WRONG WITH THE DOOR REQUIRES A CHARGE OF $188 DOLLARS. THESE PROBLEMS HAVE BEEN MENTIONED SEVERAL TIMES ON YOUR WEBSITE. I GUESS I JUST HIT THE TRIFECTA.*AK

NHTSA ID
10100856
Incident
Nov 24, 2004
Mileage
36,980 mi
Interior & seats
Filed Nov 19, 2004

DRIVER'S SIDE DOOR LOCK MALFUNCTIONED. IT WILL OPEN FROM THE OUTSIDE ONLY. IF YOU ARE IN SIDE THE PASSENGER CAN NOT EXIT THE VEHICLE WHICH IS STILL UNDER WARRANTY BUT WILL NOT COVER THIS DEFECT, WHICH WAS ELIGIBLE UP TO 24,000 MILES. *AK

NHTSA ID
10101371
Incident
Nov 19, 2004
Mileage
24,000 mi
EngineInterior & seats
Filed Nov 15, 2004
Fire reported

WHILE DRIVING ENGINE EXPLODED. CONSUMER HAD THE VEHICLE TOWED TO A DEALERSHIP, AND HAD THE VEHICLE INSPECTED, AND WAS TOLD THAT THE ENGINE HAD A BUILD UP OF SLUDGE. *AK THE CONSUMER TOOK THE VEHICLE IN FOR SERVICE TO GET THE LOCK ON THE TRUCK FIXED BECAUSE YOU COULD NOT OPEN IT FROM THE OUTSIDE. THE ENGINE BEGAN MAKING NOISE AND SMOKING WHILE THE CONSUMER DROVE ON THE HIGHWAY LEAVING THE CONSUMER STRANDED ON THE HIGHWAY. THE CONSUMER DID NOT KEEP RECIEPTS OF WORK DONE TO THE VEHICLE THEREFORE CAN NOT BE REIMBURSED. THE CONSUMER SENT A FORMAL DEMAND FOR SETTLEMENT IN THE AMOOUNT OF REPAIR BILLS AND RENTAL CAR EXPENSES THROUGH HER LEGAL COUNCEL FOR NEGLIGENT INSPECTION OF HER VEHICLE. *TC

NHTSA ID
10097893
Incident
Jul 26, 2004
Mileage
57,400 mi
BrakesEngineInterior & seats
Filed Aug 31, 2004

I OWN A VW JETTA 2001 VR6. I HAVE HAD TO REPLACE MY REAR BRAKE PADS AT ONLY 20,000 MILES TO ME A VERY PREMATURE WEAR PROBLEM. THE DEALER REFUSED TO REPAIR THEM AT NO COST TO ME DUE TO THE PREMATURE WEAR OF THE BRAKE PADS. THE REPAIRS TO THE BRAKE PADS COST ME $200.00. THE CHECK ENGINE LIGHT HAS COME ON ON THE SAME VW JETTA. TO FIND OUT I KNOW HAVE TO PAY $292.20 TO HAVE THE MAF SENSOR REPLACED ON A CAR THAT HAS ONLY 22,500 MILES. I AM TRYING TO SEEK REIMBURSEMENT FROM VW OF AMERICA FOR THESE EXPENSES. IN ADDITION THIS YEAR I ALSO HAD TO PAY $300.00 TO HAVE THE PASSENGER DOOR LATCH REPAIRED AS THE SPRING BROKE THAT ALLOWED ME TO OPEN THE DOOR WITH THE DOOR HANDLE. REGARDLESS, MY CAR IS KEPT IN PRISTINE CONDITION, AND IN NO WAY SHOULD I BE INCURRING THESE TYPE OF REPAIRS ON A VEHICLE THAT HAS ONLY 20K MILES ON THE ODOMETER. PLEASE HELP ME. *AK

NHTSA ID
10088896
Incident
Aug 31, 2004
Mileage
19,000 mi
EngineInterior & seats
Filed Aug 23, 2004

THE MASS AIR FLOW SENSOR FAILED FOUR TIMES AND WAS REPLACED. A RECALL LETTER WAS RECEIVED, AND CONSUMER WAS NOT SATISFIED. FUEL MIXTURE IN THE VEHICLE WAS STILL DEFECTIVE. ALSO, FRAME ON THE SEATS BROKE ON SEVEN OCCASIONS AND REPAIRED BY THE MANUFACTURER. *AK

NHTSA ID
10089464
Incident
Apr 30, 2003
Mileage
17,000 mi
Interior & seats
Filed Aug 14, 2004

ALL CARS HAVE SAFETY LATCHES ON THE FRONT HOODS. THE SAFETY LATCH DID NOT WORK ON MY 2001 VW JETTA. THE INSIDE LATCH HAD BEEN RELEASED AND THEN INADVERTENTLY, THE CAR WAS DRIVEN AROUND THE CORNER. THERE IS NO IDIOT LIGHT ON DASH TO INDICATE HOOD WAS NOT FULLY LOCKED. AT 40 MPH, THE HOOD FLEW UP AND ALMOST RESULTED IN SERIOUS ACCIDENT. FORTUNATELY, NO ONE WAS HURT, BUT SIGNIFICANT DAMAGE WAS DONE TO CAR AND FENDERS. 1) WHY ARE THERE NO IDIOT LIGHTS ON DASH TO INDICATE HOOD IS NOT CLOSED WHEN SUCH LIGHTS EXIST FOR TRUCK AND THIS IS FAR LESS DANGEROUS? 2) WHY DID SAFETY LATCH ON FRONT NOT WORK---IS THIS A DEFECT IN ALL VWS?. *AK

NHTSA ID
10086851
Incident
Aug 7, 2004
Mileage
50,000 mi
Interior & seats
Filed Apr 28, 2004

I WAS CLEANING MY VEHICLE AND NOTED UNDERNEATH THE PASSENGER SEAT FRAME A BROKEN SPRING. I TOOK MY 2001 VOLKSWAGEN TDI JETTA IN FOR INSPECTION TO THE TIMMONS OF LONG BEACH VW DEALERSHIP. I WAS TOLD THAT THE SEAT FRAME WAS DEFECTIVE AND THAT THE BOTTOM SEAT WOULD HAVE TO BE TAKEN APART TO REPLACE A NEW ADJUSTER SPRING . I WAS TOLD BY THE SERVICE MANAGER THAT MY VEHICLE WAS OUT OF ITS TWO WARRANTY PERIOD....ALTHOUGH IT HAS LESS THAN 24,000 MILES AS STATED IN MY OWNER'S MANUAL. THE WARRANTY POLICIES OF VOLKSWAGEN OF AMERICA HAS CHANGED IN ALL MODELS AFTER 2002 SINCE I BOUGHT THE VEHICLE...GIVING OTHER CUSTOMERS 4YEARS OR 50,000 MILES. THERE HAS BEEN NUMEROUS, HORRENDOUS QUALITY ISSUES CONCERNING THIS VEHICLE INCLUDING THE PROBLEM I AM CURRENTLY EXPERIENCING WITH THE VEHICLE. I DON'T FEEL THE CAR IS SAFE TO DRIVE WITH ANOTHER PASSENGER SINCE THE SEAT IS NOT ABLE TO HOLD ITS PROPER POSITION AND COULD BE A POSSIBLE PRODUCT LIABILITY ISSUE IF I EVER WAS IN AN ACCIDENT. FURTHERMORE, I FEEL THIS REPAIR SHOULD BE COVERED UNDER A RECALL AND I SHOULD NOT HAVE TO ENDURE THE COSTLY REPAIR.

NHTSA ID
10067958
Incident
Apr 15, 2004
Mileage
20,819 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

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Data on this page last refreshed .