2002 Volkswagen Jetta Visibility Problems

PAX FRONT WINDOW FELL INTO THE DOOR. DUE TO CHEAP, PLASTIC WINDOW CLIPS THAT FAILED. REPLACEMENT CLIPS ARE NOW CHEAP POT METAL WINDOW CLIPS. *TR

NHTSA ID

10608084

Incident

Jun 30, 2014

Mileage

200,195 mi

I HAD DRIVEN THE CAR APPROXIMATELY 30 MILES WHEN, WHILE AT A STOP LIGHT THE SUNROOF EXPLODED OUTWARD. THE PANE REMAINED IN ONE PIECE, BUT WAS SHATTERED AND SMALL SHARDS OF GLASS FELL DOWN ON ME. THE TEMP OUTSIDE WAS 36 DEGREES, NO VEHICLE PASSED BY, THERE WAS NO POINT OF IMPACT, NO SEVERE TEMPERATURE CHANGE, NO CHIP OR CRACK IN THE GLASS PRIOR TO THE INCIDENT. THE VEHICLE IS KEPT IN A GARAGE AND THERE WAS NO PRECIPITATION (SNOW OR RAIN) ON THAT DAY. VW CLAIMS NO FAULT OF THEIRS, BUT ADMITS TO A RECALL ON A TROUGH THAT LEADS FROM THE SUNROOF DOWN THROUGH THE DOORS THAT'S KNOWN TO CLOG WITH DEBRIS. VW WILL NOT REPAIR AT THEIR COST.

NHTSA ID

10377743

Incident

Jan 6, 2011

Mileage

195,000 mi

TL* THE CONTACT OWNS A 2002 VOLKSWAGEN JETTA. WHILE DRIVING AT 60 MPH, THE DRIVER SIDE POWER WINDOW REGULATOR COLLAPSED. THE CONTACT SPOKE WITH THE DEALER WHO ADVISED THE FAILURE WAS NOT A RECALL ITEM AND REPAIRS WOULD BE AT THE OWNER'S' EXPENSE. THE VEHICLE WAS NOT REPAIRED. THE CURRENT MILEAGE WAS 20,000 AND THE FAILURE MILEAGE WAS 19,995.

NHTSA ID

10340348

Incident

Jun 26, 2010

Mileage

20,000 mi

MY DRIVER'S SIDE WINDOW SUDDENLY STOPPED WORKING. I TOOK IT TO A REPAIR SHOP AND THE MECHANIC SAID THAT PIECE THAT HOLDS THE WINDOW IN PLACE WAS STRETCHED AND ABOUT TO BREAK. WHEN I SPOKE WITH A FRIEND WHO USED TO OWN A JETTA OF THE SAME YEAR, MAKE, AND MODEL AS MINE, HE SAID THAT THE SAME THING HAD HAPPENED TO HIS VEHICLE. HE SAID THAT THERE HAD BEEN A RECALL ON THIS PART. WHEN I CHECKED THE NHTSA'S WEB SITE, HOWEVER, I COULD NOT FIND THIS RECALL. *TR THE CONSUMER HAD PROBLEMS WITH THE ENGINE AND THE STERRING COLUMN WAS DEFECTIVE. THE ENGINE LIGHT ILLUMINATED RIGHT AFTER THE VEHICLE WAS PURCHASED. UPDATED 06/01/09.*JB

NHTSA ID

10267475

Incident

Apr 10, 2009

Mileage

94,000 mi

THE SUN ROOF OPENED BY ITSELF THE POP UP PORTION WHILE DRIVING. IT HAPPENED NUMEROUS TIMES. I HAD TO TURN THE KNOB TO OPEN IT THEN TURN THE KNOB TO CLOSE IT AND THEN IT CLOSED. *AK

NHTSA ID

10190921

Incident

May 15, 2007

Mileage

75,000 mi

TL* THE CONTACT OWNS A 2002 VW JETTA. WHENEVER THEREWAS HEAVY RAIN, THE WATER CAME THROUGH THE SUN ROOF. THE WATER DAMAGED THE FLOOR OF THE VEHICLE AND CAUSED MOLD UNDER THE CARPET CUSHION. THIS FAILURE OCCURRED ON TWO OCCASIONS. THE CURRENT AND FAILURE MILEAGE WAS 86,000. *AK

NHTSA ID

10183531

Incident

Feb 5, 2007

Mileage

86,000 mi

WAY TO MANY TO LIST HERE. I HAVE HAD PROBLEMS FROM THE START. MORE THAN $7000 WORTH OF REPAIR (PLUS MORE THAT WAS COVERED BY WARR) THE FINAL ITEM THAT CAUSED ME TO SAY I WOULD NEVER CONSIDER ANOTHER VW PRODUCT WAS THE ENGINE DAMAGE CAUSED BY A TIMING BELT FAILURE. ALL SERVICES WERE PERFORMED AT THE DEALERSHIP. THE USERS MANUAL STATES INSPECTION OF THE BELT AT SERVICES (THAT I PAID FOR) AND REPLACEMENT AT 120,000 MILES. I ONLY HAD 92,000 MILES. IT WILL COST $5,000 TO REPAIR THE ENGINE. IT IS NOT COST EFFECTIVE TO REPAIR THIS CAR. IT WAS A GREAT CAR TO DRIVE BUT QUALITY CONTROL IS POOR AT BEST. *NM

NHTSA ID

10170044

Incident

Sep 3, 2006

Mileage

92,000 mi

MY WIFE'S 2002 JETTA STATION WAGON TURBO HAS BEEN NOTHING BUT TROUBLE. ONLY 30 K AND TODAY A $2,600 REPAIR. VALVE FOR AIR CONDITIONER PUMP BROKE AND SENT METAL FRAGMENTS THROUGH THE SYSTEM NECESSITATING REPLACEMENT OF AC PUMP. COOLING FAN NOT WORKING- THAT'S $800.00. LAST REPAIR WAS AUTO WINDOWS- IDIOT DESIGNERS PUT IN PLASTIC COMPONENTS. MY WIFE TAKES EXCELLENT CARE OF HER VEHICLE (OIL CHANGE, ETC.) AND THIS INFERIOR BIT OF WORKMANSHIP JUST COSTS HER MORE MONEY. SHE WILL SHORTLY BE DUMPING THIS PIECE OF CRAP FOR TOYOTA COROLLA. *NM

NHTSA ID

10157841

Incident

May 17, 2006

I PURCHASED THE CAR NEW IN JUNE AS A LEFT OVER, HAD IT A MONTH AND THE WINDOW ON THE DRIVERS SIDE FELL TO THE BOTTOM OF THE DOOR. BROUGHT IT TO THE DEALER AND WAS TOLD THEY REPLACED IT WITH METAL CLIPS AND IT WOULDN'T HAPPEN AGAIN. 5 MONTHS LATER IT HAPPENED AGAIN, SAME WINDOW. *JB

NHTSA ID

10146613

Incident

Dec 19, 2005

2 TIMES I HAD TO REPLACE A FAULTY 02 SENSOR 1ST TIME ENGINE TEMP SENSOR. REAR LEFT LIGHT BURNED OUT 3-4 TIMES WITHIN 80 000KM. SAID IT'S EASIER TO REPLACE THEN FIND THE PROBLEM AT DEALERSHIP. HAVE DONE OIL CONSUMPTION TESTS 1 LITRE OF OIL PER 3161KM. SAYING THAT THIS NORMAL. THIS DEALERSHIP HAVE RECOMMENDED FLUSHING THE ENGINE. CHANGING THE GRADE OF OIL. DO NOT DRIVE IN RUSH HOUR TRAFFIC. MOST OF THE CONSUMPTION OCCURS ON THE HIGHWAY AND NOT IN TRAFFIC. CHANGE THE OIL INSTEAD OF 8000 KM AT 5000KM??? THIS IS WHAT VOLKSWAGEN HAS RECOMMENDED. THE MOST INTERESTING PART WAS WATCHING THE MECHANIC WHEN IT CONSUMED THE MOST AMOUNT BETWEEN OIL CONSUMPTION TEST. HE STARTED LOOKING FOR LEAKS AGAIN & ADDED OIL. RATTLING IN DRIVER SIDE DOOR AND WINDOW FELL INTO DOOR PASSENGER SIDE. FIXED WINDOW AND RATTLING STILL SEEMS TO BE NOTICABLE. *JB

NHTSA ID

10132314

Incident

Jul 14, 2005

Mileage

76,000 mi

I WAS DRIVING TO WORK WHEN MY 2002 VOKLSWAGEN JETTA HIT A BUMP IN THE ROAD/POTHOLE AND THE PASSENGER AIRBAG WENT OFF. I GOT OUT TO INSPECT IF I HIT ANYTHING SINCE I WASN'T SURE BECAUSE OF THE AIRBAG GOING OFF. I GOT OUT OF THE CAR AND THERE WAS NOTHING IN THE ROAD BESIDES A POTHOLE THAT EVERYONE ELSE HIT AS WELL ON THE OFF RAMP. THERE WAS NOT A SCRATCH OF DAMAGE OR ANY IMPACT AT ALL. I JUST BOUGHT THIS CAR A LITTLE OVER 2 MONTHS AGO AND IT WAS ALREADY BACK TO THE DEALER FOR A BROKEN POWER WINDOW AND TWICE FOR THE TRANSMISSION. I AM FED UP WITH THIS CAR. THERE IS ONLY 25,000 MILES ON THE CAR AND AN AIRBAG SHOULD NOT GO OFF FOR A POTHOLE. I WENT TO A DIFFERENT VW DEALER AND THEY SAID IT'S NOT A WARRANTY ISSUE AND IT WOULD COST $800 - $1,000 TO FIX. THIS IS RIDICULOUS THAT I WILL HAVE TO PAY FOR SOMETHING LIKE THIS FOR NORMAL USE OF THE CAR. *JB

NHTSA ID

10132010

Incident

Aug 4, 2005

Mileage

25,500 mi

2002 VOLKSWAGEN JETTA LEAKS DURING THE RAIN, CONSOLE VENT BROKE, CENTER AC VENT BROKEN, SUNROOF COVER JAMMED, AND THE WINDSHIELD WIPERS ARE OUT OF ALIGNMENT.*MR THE LEAK HAS CAUSED THE CARPERT TO BECOME MOLDED. THE DEALER REFUSE TO PROVIDE ANY FURTHER ASSISTANCE BECAUSE THEY WERE UNABLE TO LOCATE TOE ORIGIN OF THE LEAK. THE CONSUMER CONTACTED THE MANUFACTURER ABOUT REPLACING THE VEHICE BUT THE REFUSED.

NHTSA ID

10124757

Incident

May 7, 2005

HEATER CORE ON 2002 VOLKSWAGON JETTA FAILED AFTER 68000 MILES. REMEDY ACCORDING TO VW... PAY 1200.00 TO HAVE IT FIXED...SORRY.*AK

NHTSA ID

10116233

Incident

Mar 24, 2005

Mileage

77,000 mi

ON 3 SEPARATE OCCASIONS WHEN THE POWER WINDOW BUTTON WAS DEPRESSED AND GLASS DROPPED DOWN INTO THE DOOR . THIS OCCURRED BECAUSE THE PLASTIC CLIPS THAT HOLD THE GLASS EASILY BREAK . DEALERSHIP HAS TO TAKE THE DOOR APART TO SERVICE THE GLASS. *AK

NHTSA ID

10115526

Incident

Sep 28, 2004

Mileage

48,000 mi

SEAT HEATER MALFUNCTIONED, BURNED THROUGH THE LEATHER SEAT AND BURNED ME WHILE I WAS DRIVING. I SAFELY PULLED THE CAR TO THE SIDE OF THE ROAD. THE REPLACEMENT COMPONENTS ALSO MALFUNCTIONED, BURNING THE LEATHER SEAT AND ONCE AGAIN, BURNED ME. ALSO, THE SUNROOF HAS PLASTIC GUIDES THAT KEEP BREAKING, I HAVE HAD THESE PLASTIC COMPONENTS REPLACED THREE TIMES SINCE I PURCHASED MY CAR IN 2002, AND I DON'T USE MY SUNROOF THAT OFTEN, PROBABLY LESS THAN 30 TIMES/YEAR. *JB

NHTSA ID

10102765

Incident

Nov 13, 2004

Mileage

56,000 mi

THE LEASE ON MY VW IT IS END IN ONE NEXT MONTH JANUARY 2005. THEY SEND A PERSON TO INSPECT THE CAR, HE FOUND EVERYTHING OK, HIS REPORT SAY THAT I NEED TO DO A WINDSHIELD REPAIR. THE WINDSHIELD DON'T HAVE NOTHING THAT YOU CAN CLEARLY SEE, HE USED A SPECIAL PEN, AND FOUND LIKE 60 CHIPS LIKE SAND CHIPS. NOW THEY WANT ME TO REPLACE THE WINDSHIELD, WHEN THERE IS NOTHIG WRONG WITH IT. PLEASE HELP ME I AM NOT WILLING TO PAY $350.00 IT IS UNFAIR. WHEN THIS CAR HAS GIVING US ONLY PORBLEMS AND SPEND HALF OF THE TIME ON HT E DEALERSHIP. THANK YOU.*AK

NHTSA ID

10102627

Incident

Dec 10, 2004

ENGINE FAILURE, RADIO FAILURE, WINDOW WOULDN'T ROLL BACK UP, VIBRATING SPEAKERS. W SERVICE SHOP FAILED TO CORRECT CONDITIONS ON SEVERAL OCCASIONS. *AK

NHTSA ID

10100842

Incident

Jan 1, 2003

Mileage

6,000 mi

WHILE DRIVING, THE LEFT SIDE VIEW MIRROR CASING/ COVER FELL OFF. *JB THE VEHICLE WAS TAKEN TO THE DEALER WHO INDICATED THE PART WOULD NOT BE REPLACED UNDER WARRANTY. THE DEALER CONCLUDED THAT THE PART FELL OFF DUE TO EXTERNAL CIRCUMSTANCES. THE CONSUMER BELIEVES THERE IS A DEFECT. *NM

NHTSA ID

10092189

Incident

Aug 1, 2004

WAS CURRENTLY DEPLOYED IN SUPPORT OF OPERATION IRAQI FREEDOM FOR MORE THAN A YEAR, MY CAR WAS AT MY PARENTS, BEING DRIVEN ONCE OR TWICE A WEEK TO KEEP ENGINE IN GOOD SHAPE. SOME OF THESE THINGS HAVE BEEN SINCE RETURNING IN APRIL 2004, OTHERS HAPPENED PRIOR TO LEAVING IN FEBRUARY 2003. IT'S A 2002 JETTA GLS. I SHOULDN'T BE HAVING THESE TYPE OF PROBLEMS THIS SOON. 1. OIL PLUG ON OIL PAN IS ALMOST STRIPPED FROM GETTING OIL CHANGES (ADVISED BY 3 DIFFERENT GARAGES). CURRENTLY ATTEMPTING TO GET A NEW PLUG, AN OVERSIZED ONE PER 2 GARAGES. 2. PATCHES OF PAINT SEEM TO BE ALMOST CHIPPING AWAY (ON SEVERAL SPOTS ALL OVER THE CAR). TOOK IT TO THE DEALER & THEY SAID IT WAS DUE TO BIRD POOP. MY CAR STAYS IN A GARAGE & GETS WASHED BI-WEEKLY. 3. THE COATING ON BOTH INSIDE DOOR HANDLES IS PEELING. 4. THE WINDOW MECHANISM NEEDED FIXED. DEALER FIXED. 5. RECALL ABOUT BRAKE LIGHT FIXED BY DEALER. *JB

NHTSA ID

10086615

Incident

Aug 10, 2004

Mileage

30,000 mi

TURNING INTO DRIVEWAY, HEARD A "POP" AND THEN WATCHED THE FRONT PASSENGER WINDOW SHAKE AND RATTLE ITS WAY DOWN, WITHOUT THE POWER WINDOW BUTTONS BEING DEPRESSED. WINDOW REMAINED TRAPPED DOWN IN THE DOOR, UNTIL THE DEALER FINALLY LOOKED AND IT AND DETERMINED THE SCREWS AND PINS HOLDING THE WINDOW TRACK IN PLACE HAD CRACKED. *JB

NHTSA ID

10086610

Incident

Aug 7, 2004

Mileage

28,660 mi

PURCHASED CAR IN JANUARY 2002 NEW FROM DEALER, IN SHOP 2 DAYS LATER TIRE NOT INSTALLED, CAUSING IT TO GO FLAT, HAPPENED AGAIN 2 DAYS AFTER THAT, AND AGAIN THE NEXT WEEK, FINALLY RIMS AND TIRES WERE REPLACED PROBLEM SOLVED. THEN HAND BRAKE FAILED, IN SHOP TO FIX, 2 WEEKS AFTER IT WAS RETURNED FAILED AGAIN, FIXED, THEN 3 WEEKS AFTER THAT IF FAILED AGAIN, THEN THE WINDOW BRACKETS BROKE, THEN ENGINE FAILED THAT WAS SUPPOSEDLY ON A RECALL PART, WAS FIXED, THEN IT FAILED A FEW MONTHS LATER AGAIN, SUPPOSEDLY FIXED, THEN IT FAILED AGAIN ONLY THIS TIME THEY SAID IT WAS THE CATALYTIC CONVERTER, THEN IT FAILED AGAIN THIS TIME THEY SAID IT WAS THE OIL PUMP AND HOSE AND BLAMED THAT ON US, THEN IT FAILED AGAIN, WAS FIXED, AND NOW IT IS COMPLETELY DOWN AGAIN. *AK

NHTSA ID

10082842

Incident

Jul 24, 2004

BOTH FRONT WHEEL BEARINGS FAILED WITH LESS THAN 60,000 MILES. FRONT RIGHT ELECTRIC WINDOW FELL INTO DOOR AT 65,000. REPLACED SPOOL AND BROKEN RETENTION CLIPS. RADIO HAS FAILED 3 TIMES AND BEEN REPLACED TWICE. THIRD TIME I HAD TO RESET FUSE #42. OLD PARTS ARE AVAILABLE. *AK

NHTSA ID

10075430

Incident

Jun 1, 2004

Mileage

56,000 mi

I PURCHASED A NEW 2002 JETTA GLS AND HAVE HAD THE CAR JUMP STARTED FOUR TIMES IN THE PAST YEAR. AFTER THE SECOND TIME THE BATTERY DIED, THEY GAVE ME A SOLAR PANEL TO HELP KEEP THE BATTERY CHARGED. MY BATTERY DIED AGAIN LAST WEEK WITH THE SOLAR PANEL PLUGGED IN. VW RAN ANOTHER DIAGNOSTIC TEST AND STILL MAINTAINS THAT, AMONG A LONG LIST OF THE OTHER POSSIBILITIES THEY HAVE OFFERED ME, THEY ARE SURE IT IS BECAUSE I DON'T DRIVE THE CAR ENOUGH TO CHARGE THE BATTERY SUFFICIENTLY TO HANDLE ALL THE ELECTRONICS THAT ARE STANDARD ON THE CAR. I AM NOT SATISFIED WITH THIS EXPLANATION. IF THEY PUT ALL THESE "EXTRAS" ON THE CAR AND IT DRAWS TOO MUCH ON THE BATTERY WHEN NOT DRIVEN FOR A FEW DAYS , THEN WHY PUT THEM ON THE CAR? IN ADDITION,I ALSO HAD THE FRONT WINDOWS CRASH INSIDE THE DOOR WHILE ENTERING A MAJOR HIGHWAY. THEY WERE REPLACED. AND, LAST MONTH WHILE I HAD THE CAR IN FOR A RECALL REGARDING THE TAIL LIGHTS, I HAD TO HAVE THE WINDOW MECHANISM FIXED AGAIN DUE TO A FAULTY CLAMP. I WILL NEVER BUY ANOTHER VOLKSWAGEN. I NEVER EXPECTED A NEW CAR TO HAVE SO MANY PROBLEMS. IT IS AN INCONVENIENCE AND A WASTE OF TIME. *AK

NHTSA ID

10075185

Incident

Jun 4, 2004

WHILE ATTEMPTING TO ROLL THE WINDOW UP, THE WINDOW FELL INTO THE DOOR. THE CAR WAS PARKED IN A PUBLIC PARKING LOT DURING THE DAY, WITHOUT BEING ABLE TO SECURELY LOCK THE VEHICLE. THE LOCAL VW SHOP WAS ABLE TO CORRECT THE PROBLEM THE FOLLOWING DAY. THIS WAS THE SECOND OCCURRENCE. *LA

NHTSA ID

10073284

Incident

May 26, 2004

THE PASSENGER WINDOW FOR MY 2001 JETTA FAILED WHILE DRIVING. THERE WAS A LOUD BANG AND THE WINDOW FELL INSIDE THE CAR, MAKING THE CAR IMPOSSIBLE TO SECURE. I PARK ON THE STREET IN SAN FRANCISCO AND RAIN IS FORCASTED.

NHTSA ID

10067987

Incident

Apr 28, 2004