AirbagsElectricalFuel system
Filed Mar 5, 2021
STARTED HAVING ELECTRICAL PROBLEMS (RANDOM DASHBOARD LIGHTS, DOORS, LOCKS, WINDOWS WOULDN'T WORK, KEY FOB BATTERY DIED, ETC) THEN I HAD TO REPLACE THE BATTERY. CONTINUED ELECTRICAL ISSUES WITH NEW BATTERY, PASSENGER SIDE WINDOW/DOOR WOULDN'T OPERATE OR WORK AT ALL. NEEDED MASTER KEY FOB TO LOCK DRIVER'S SIDE DOOR BUT ALL OTHER DOORS WOULDN'T LOCK WITH FOB. NEXT, I AM HAVING ISSUES WITH THE CAR NOT STARTING, PUT ANOTHER BATTERY IN IT. FROM THERE RANDOM DASHBOARD LIGHTS, DINGING WITH DRL AND FIRST FEW MINUTES OF OPERATING VEHICLE, AND AIRBAGS LIGHTS ARE ON. MY MECHANIC SENDS ME TO A MECHANIC SHOP THAT SPECIALIZES IN VW. MECHANIC REPLACES WINDOW MANAGER AND DRIVER SIDE DOOR HARNESS. STILL FIND ISSUES WITH AIRBAGS SO I TAKE MY CAR TO THE DEALERSHIP IN ST PETERS MO DURING A SNOW STORM. HAND THEM ALL MY PAPERWORK, THEY GO IN AND FIND THAT MY CAR IS BEING WORKED ON AND SEE THAT THEIR ARE SPLICES, CONNECTIONS BUTTED, SO THEY "FIX" THE AIRBAGS AND SEND ME ON MY WAY. HOWEVER, I HAVE A TODDLER IN THE BACKSEAT AND SHE WAS ABLE TO OPEN THE DOORS WHILE THE VEHICLE WAS IN MOTION, THE WINDOWS STOPPED WORKING, ETC. DEALERSHIP CANNOT SPEAK TO OTHER MECHANIC SHOP'S WORK SO THEY DID THE RECALLS NEEDED (AIRBAGS) AND REPLACED THE HARNESS, APPARENTLY AGAIN. I HAVE ALL THE RECEIPTS FROM THE WORK, ALL THE PARTS ARE IN MY TRUNK OF MY CAR, ANOTHER APPOINTMENT TO SEE WHAT THE ISSUE IS. CAR APPEARS TO BE STUCK IN SECURITY MODE BUT DOESN'T PROPERLY LOCK, NOT ABLE TO USE CHILD LOCK, AND UNABLE TO PROTECT VEHICLE SAFELY WITH PROPER LOCKING MECHANISM. I DON'T FEEL SAFE IF THERE IS AN INTRUDER OR IF MY TODDLER WERE TO TRY THIS STUNT AGAIN, ALSO CONCERNED OF THE FUEL ISSUES I'VE BEEN HAVING. REPLACED MY GAS CAP IN HOPES I WOULDN'T SEE LOSS OF FUEL, AND THE CAR HAS A SLIGHT OIL LEAK THAT NO MECHANIC CAN SEEM TO FIND. UNABLE TO ATTACH PAPERWORK AS THE DEALERSHIP HAS IT AT THIS TIME.
- NHTSA ID
- 11399370
- Incident
- Feb 24, 2021
- Mileage
- 94,300 mi
ElectricalEngineFuel system
Filed Nov 26, 2019
WHILE IDLE CAR RUMBLES AND SHAKES, WHILE ACCELERATING OR DECELERATING CAR SHAKES (FRONT END). MY FUELING SYSTEM IS TERRIBLE IT SEEMS AS IF GAS SOMETIMES DOESN'T GET TO MY CAR IT STALES VERY OFTEN WHILE DRIVING OR BRAKING AND ACCELERATING AGAIN. TERRIBLE ELECTRICAL PROBLEMS. TRUNK WILL NOT OPEN FRONT LIGHT AND BRAKE LIGHTS WORK WHEN THEY WANT TO. WHEN THE HEATER IS ON IT MAKES LOUD NOISE AND TICK EVEN WITH THE A/C ON IT DOES THE SAME THING. WHILE TURNING IT STALES AND THEN TAKE OFF REALLY FAST.
- NHTSA ID
- 11282423
- Incident
- Nov 7, 2019
ElectricalFuel systemPowertrain (other)
Filed Aug 12, 2019
THE TRANSMISSION IS TERRIBLY MADE. THERE IS ALSO AN ISSUE WITH THE FUEL INJECTION THAT DOES NOT ALLOW THE CAR TO RECEIVE THE CORRECT FUEL AS WELL AS THE GAS TANK. THE CAR JERKS BECAUSE OF THE GAS TANK AND THE CODES READ AD IF THE CAP NEEDS TO BE REPLACED BUT THE WHOLE GAS TANK NEEDS TO BE REPLACED.
- NHTSA ID
- 11243418
- Incident
- Jan 23, 2019
BrakesEngineFuel system
Filed Oct 26, 2017
I AM REPORTING A SAFETY CONCERN FOR VOLKSWAGEN JETTA 2005.5. MY JETTA RECENTLY STARTED HAVING BRAKE PROBLEMS DUE TO THE MASTER BRAKE CYLINDER ON 8/4/2017 I HAD TO FORCE MY CAR OFF THE ROAD FROM HITTING MULTIPLE VEHICLES DUE TO THE MASTER BRAKE CYLINDER FAILING. VOLKSWAGEN IS VERY AWARE OF THIS ISSUE I HAVE DONE RESEARCH IN FOUND COMPLAINTS AS WELL AS RECALLS BUT WAS TOLD THEY COULDN'T HELP ME THE FUEL LINE HAS ALSO FAILED AFTER REPLACING IT CAUSING A GAS SMELL THROUGH OUT THE VEHICLE WHEN STARTING AFTER PUMPING GAS. I RECENTLY STARTED HAVING PROBLEMS WITH THE VALVE BODY DAMAGED THIS IS A BIG SAFETY CONCERN FOR MY SELF IN OTHERS WHO OWN THE SAME VEHICLE THE VALVE BODY DAMAGED CAUSES THE CAR TO SLIP IN HEAVY TRAFFIC LEADING UP TO A CAR ACCIDENT. I HAVE DONE RESEARCH AND VOLKSWAGEN IS AWARE OF THIS ISSUE WITH COMPLAINTS THEY DID ADD EXTENDED WARRANTY TO END 100,000 MILES. BACK IN 2005 LEADING UP TO 2014 THERE ARE MULTIPLE 2005.5 JETTAS AROUND NASHVILLE WITH THE SAME ISSUES. BUT VOLKSWAGEN WILL NOT HELP FIX THE PROBLEM OF THE SAFETY OF THERE CUSTOMERS
- NHTSA ID
- 11040022
- Incident
- Aug 4, 2017
- Mileage
- 100,000 mi
ElectricalFuel system
Filed Oct 16, 2015
FOR THE PAST YEAR I HAVE TAKEN MY CAR TO VW SHOPS AND HIGHLY RATED TOP VW SHOPS IN LA . MY CAR WAS DYING IF I DIDN'T DRIVE IT EVER DAY. I HAD MY CAR IN THE SHOP FOR OVER A MONTH AND AFTER DOING ELECTRICAL CHECKS, GIVING ME AN ALTERNATOR, REPLACING COUNTLESS BATTERIES THE PROBLEM IS STILL TO THIS DAY UNSOLVED.IN THE PAST 6 MONTHS THINGS HAVE BECOME WORSE AND CAN LEAD TO AN ACCIDENT IF NOT FIXED. MY CAR HAS BEEN DECELERATING WHILE I AM DRIVING ON THE ROAD, IT HAPPENS AT ALL DIFFERENT SPEEDS AND IS RANDOM. THE CAR WILL LOCK UP SO THAT I CAN NOT MAKE IT PICK UP SPEED WHEN IT STARTS DECELERATING AND THEN OUT OF NO WHERE IT WILL WORK AGAIN BUT INSTEAD OF LETTING ME GRADUALLY INCREASE THE SPEED IT BLASTS OFF IN AN UNCONTROLLABLE MANNER. THIS IS VERY DANGEROUS AND I HAVE TRIED TO GET THIS FIXED AND DIAGNOSED BUT NO ONE NOT EVEN VW HAS ANY IDEA WHAT IS HAPPENING BECAUSE EVERY TIME I TAKE IT TO THE SHOP IT SOMEHOW DOESN'T HAPPEN. NOW IN THE PAST WEEK MY CAR IS TAKING IT TO THE NEXT LEVEL WITH THE DECELERATION AND ACCELERATION BUT ON TOP OF THAT NOW IT IS JUST DYING WHILE I AM DRIVING IT AFTER DOING THE JERKY THING. I LITERALLY WAS DRIVING ON THE HWY AND IT JERKED A COUPLE OF TIMES AND THEN THE CAR JUST DIED WHILE DRIVING AND THE BRAKES AND STEERING WHEEL LOCKED UP. I WAS ABLE TO GET TO THE SHOULDER BUT IT WAS ABSOLUTELY TERRIFYING AND I COULD HAVE BEEN KILLED! THE BATTERY LIGHT CAME ON AND I TURNED OFF THE CAR. WHEN I TRIED TO TURN IT BACK ON IT STARTED UP LIKE NOTHING HAPPENED. I THEN TRIED TO DRIVE TO SAFETY BUT IT WOULD DIE OVER AND OVER AGAIN. I JUST FOUND OUT ABOUT THIS SITE AND I DECIDED TO READ SOME REPORTS. TURNS OUT THERE ARE 100S OF OTHER CASES JUST LIKE MINE. WHY THEN DOES VW ACT LIKE THEY HAVE NO IDEA WHATS WRONG WITH MY CAR. APPARENTLY THE ONLY WAY YOU CAN GET THEM TO DO SOMETHING ABOUT IT IS TO HAVE A TRAGEDY! SOMETHING NEEDS TO BE DONE. PLEASE HELP!!!!
- NHTSA ID
- 10783012
- Incident
- Oct 1, 2015
- Mileage
- 115,000 mi
Driver assistanceElectricalFuel system
Filed Sep 1, 2015
FUSE BOX ON THE TOP OF THE BATTERY CAUGHT FIRE AND MELTED THE FUSIBLE LINK FROM THE ALTERNATOR TO THE BATTERY CONNECT. GOING AT 40 MILES PER HOUR AND CAR SHUTS OFF, NO BRAKES NO POWER ALL ELECTRICAL SYSTEMS OFF DASH LIT UP LIKE CHRISTMAS TREE. THANK GOD FOR THE DITCH AND THAT WE WEREN'T ON INTERSTATE OTHERWISE SOMEONE COULD HAVE BEEN KILLED OR INJURED SUCH AS MY PREGNANT WIFE.
- NHTSA ID
- 10760846
- Incident
- Sep 1, 2015
- Mileage
- 119,000 mi
ElectricalEngineFuel system
Filed Aug 12, 2015
ENGINE CONTINUALLY WOULD NOT START WITH NUMEROUS DOCUMENTED CAR ELECTRICAL THE PROBLEM IS A VOLKSWAGEN FAULTY ELECTRICAL DESIGN CAUSED MY WIRING TO BURN UP AS A RESULT WHEN THEY PLACED THE WIRING FUSE BOX ON TOP OF THE BATTERY CAUSING BOTH HEAT AND CHEMICAL CORROSION STRESS ON THE VEHICLES'S ELECTRICAL SYSTEMS. CURRENTLY, NO PUN INTENDED, THE VEHICLE IS UNSAFE TO REPAIR OR DRIVE WHAT SHOULD I DO? I CANNOT SAFELY REPAIR THE CAR AND SELL IT TO AN UNSUSPECTING WOULD-BE OWNER NOR DOES THE LOCAL VW WANT TO HELP ME OUT THANKS
- NHTSA ID
- 10748182
- Incident
- Sep 1, 2005
- Mileage
- 25,000 mi
Body & structureFuel system
Filed Jun 20, 2014
MY FUEL TANK EXPLODED ON MY 2005 JETTA WAGON TDI. I WAS FILLING THE TANK UP WITH DIESEL AND ALL OF SUDDEN DIESEL FUEL STARTING GUSHING OUT FROM UNDERNEATH THE CAR. THE BACKSEAT BULGED UP SO MUCH THAT I COULD NOT LIFT IT UP. THE UNDERNEATH PART OF THE CAR HAS BEEN DAMAGED AS WELL. I CONTACTED VW AND WAS TOLD TO TAKE THE CAR TO A LOCAL VW DEALERSHIP. VW HEADQUARTERS HAS INFORMED ME THAT THEY WILL COVER THE COST OF PARTS, $900, BUT THEY WILL NOT PAY FOR THE CONSEQUENT DAMAGES WHICH HAVE BEEN ESTIMATED TO BE OVER $4,000, DAMAGES CAUSED BY THE EXPANSION OF THE FUEL TANK. I WAS ALSO TOLD THAT THE CAR IS WORTH ONLY ABOUT $5,000, BUT THAT WAS WITH A WORKING FUEL SYSTEM, I'M SURE. VW HEADQUARTERS ALSO GAVE ME THE OPTION OF RECEIVING A $1,000 LOYALTY VOUCHER SHOULD I CHOOSE TO PURCHASE/LEASE A NEW CAR THROUGH THEM. I'VE BEEN INFORMED THAT THESE TWO OFFERS ARE GOOD FOR 30 DAYS FROM THE DATE OF 6/19/2014. AFTER DOING RESEARCH, I DO BELIEVE THAT THIS SAME PROBLEM HAS BEEN REPORTED TO THE NHTSA IN THE PAST BY ANOTHER INDIVIDUAL IN NORTH CAROLINA. THIS INDIVIDUAL'S CLAIM TO VW WAS ORIGINALLY DENIED BY VW, BUT LATER, VW REIMBURSED HIM FOR ALL EXPENSES TO REPAIR THE VEHICLE. *TR
- NHTSA ID
- 10604883
- Incident
- Jun 11, 2014
- Mileage
- 148,000 mi
EngineFuel system
Filed May 13, 2013
DRIVING ON INTERSTATE VEHICLE SUDDENLY LOST ALL POWER JUST LIKE IGNITION TURNED OFF. ALMOST WAS REAR ENDED DUE TO SUDDEN SLOWING DOWN. HAD TO PULL OVER TO LEFT LANE ON VERY BUSY INTERSTATE BECAUSE I WAS IN CARPOOL LANE. HAD LIMITED SHOULDER AREA TO STOP. NO POWER STEERING OR BRAKES. ONCE STOPPED TRIED TO START ENGINE. IT WOULD TURN OVER BUT NOT START. CONTINUED ATTEMPTS CAUSED ENGINE PRESSURE WARNING. HAD TO BE TOWED FROM BUSY INTERSTATE LEFT LANE. NOW THE CAR HAS FAILED LIKE THIS WHILE ON THE ROAD 3 TIMES. THERE IS NO WARNING OR INDICATION OF FAILURE. CAR JUST DIES. ALL THREE INCIDENTS WHERE WHILE DRIVING DOWN THE ROAD. 2 WERE ON HILLS NEAR STOP SIGN AND I HAD TO ROLL VEHICLE BACK AROUND OTHER CARS TO SAFE PLACE. *TR
- NHTSA ID
- 10511605
- Incident
- Feb 27, 2013
- Mileage
- 113,999 mi
EngineFuel systemPowertrain (other)
Filed Mar 18, 2013
MY 2005 VW JETTA GLI STALLED SUDDENLY WHILE I WAS DRIVING @ 35-MPH. AFTER PULLING OVER AND OPENING THE HOOD TO ASSESS DAMAGE, I TURNED THE IGNITION KEY BUT ALL I HEARD WAS THE STARTER BEING ENGAGED. ONCE THE CAR WAS TOWED TO AN INDEPENDENT REPAIR SHOP, THE TECHNICIAN INFORMED ME THE TIMING BELT BROKE/SNAPPED. I WAS SKEPTICAL BECAUSE MY OWNER'S MANUAL SAYS TIMING BELTS SHOULD BE REPLACED AT 110,000 MILES ACCORDING TO VW'S RECOMMENDED MAINTENANCE SCHEDULE. DURING REPAIRS, THE TECHNICIAN SAID THAT MY VALVES WERE BENT BECAUSE THE 1.8T IS AN INTERFERENCE ENGINE WHICH MEANS THAT CAMS, ROCKERS AND LIFTERS MUST BE REMOVED IN ORDER FOR THE CYLINDER HEAD TO BE SENT TO A MACHINE SHOP FOR ADDITIONAL REPAIRS. TOTAL COSTS = $3,865.66. THERE WAS A CLASS ACTION LAWSUIT AGAINST VW TIMING BELTS BUT I WAS DENIED REIMBURSEMENT BY THE ADMINISTER/CUSTODIAN CLAIMS WERE NO LONGER ACCEPTED AFTER 2009. I SPOKE WITH [XXX] AT VW CUSTOMER SERVICE 1-800-822-8987 WHO SAID THERE ARE NO TIMING BELT RECALLS FOR MY VEHICLE. PLEASE INVESTIGATE THIS CONCERN AND SEE OTHER IDENTICAL COMPLAINTS AT HTTP://WWW.TOPIX.COM/FORUM/AUTOS/VOLKSWAGEN/T33RHDPDVBRPO8D2P/P3 FOR MORE INFORMATION. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
- NHTSA ID
- 10503479
- Incident
- Oct 12, 2012
- Mileage
- 97,350 mi
EngineFuel systemTransmission
Filed Mar 5, 2012
TL* THE CONTACT OWNS A 2005 VOLKSWAGEN JETTA. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE WOULD OCCUR INTERMITTENTLY. THE ENGINE WOULD ALSO MISFIRE AND THE VEHICLE WOULD JERK AND DECELERATE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTICS WHERE THE TECHNICIAN ADVISED THE CONTACT THAT THE B VALVE, THE GLOW PLUG AND THE GLOW PLUG HARNESS WOULD HAVE TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE CONTINUED AFTER THE REPAIR. THE VEHICLE WAS TAKEN TO A SECOND DEALER FOR DIAGNOSTICS WHERE THE TECHNICIANS STATED THAT THE DIRECT SHIFT GEARBOX UNIT WOULD HAVE TO BE REPLACED. THE CONTACT REFERENCED A RECALL FOR THE 2009-2010 MODELS UNDER NHTSA CAMPAIGN ID NUMBER: 09V333000 (POWER TRAIN:AUTOMATIC TRANSMISSION) BUT WAS ADVISED BY THE MANUFACTURER THAT THE RECALL DID NOT INCLUDE THE 2005 MODEL VEHICLES. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 118,000. UPDATED 04/02/12*LJ
- NHTSA ID
- 10450345
- Incident
- Aug 15, 2011
- Mileage
- 118,000 mi
BrakesEngineFuel system
Filed Jul 7, 2010
SHORTLY AFTER I BOUGHT CAR I NOTICED A NOISE COMING FROM (SOUNDED LIKE) ENGINE. I ALSO NOTICED CAR NOT CHANGING GEARS SMOOTHLY. FELT AS IF IT WAS HAVING A HARD TIME SHIFTING ESPECIALLY UP HILL, I TOOK THE CAR IN AND WAS TOLD THIS IS JUST HOW A VW SHIFTS AND SOUNDS. I TOLD THEM I DID NOT NOTICE IT WHEN I INITIALLY OWNED THE CAR. THEY RAN A DIAGNOSTIC SINCE NOW THE ENGINE LIGHT IS ON THE WINDSHIELD WIPERS COME ON AT THEIR OWN WILL, THE CLOCK LOOSES TIME CONSTANTLY, AND THE NOISE HAS GOT A LOT WORSE AND SO HAS THE GEAR SHIFTING. THE DIAGNOSTIC THEY SAY SHOWED THE DUAL FANS ARE BOTH BURNED OUT. IF THEY ARE BURNED OUT WHY ARE THEY STILL MAKING A LOUD NOISE SEVERAL SECONDS AFTER I TURN THE CAR OFF? THEY HAVE ALSO TOLD ME NO TRANSMISSION PROBLEM EXISTS BUT ANOTHER DEALER TOLD ME THEY CANNOT KNOW THAT BECAUSE THE DIAGNOSTIC WILL NOT PICK UP ON A BAD TRANSMISSION ONLY A TOTALLY FAILED ONE. WHICH THE CAR WILL BE OUT OF WARRANTY THEN. THESE CARS HAVE OBVIOUS TRANSMISSION PROBLEMS AND ELECTRONIC PROBLEMS THAT ARE BEING IGNORED. AFTER HAVING ALL THIS PROBLEM I LOOKED ON INTERNET AND WAS ASTONISHED AT THE NUMBER OF PEOPLE WITH ALL THE SAME PROBLEMS AS ME. SLOW AND HARD SHIFTS, WIPERS, CAR ACTING AS IF IT IS STALLING, CLOCK LOSING TIME, BATTERY GOING BAD TOO QUICK. BRAKES CONSTANTLY BAD. THIS CAR IS JUST A LEMON. WHY WILL THE GOVERNMENT NOT DO A TOTAL RECALL. THERE IS TOOOOOOO MUCH WRONG WITH TOOOOO MANY OF THEM. *TR
- NHTSA ID
- 10341888
- Incident
- Oct 1, 2008
BrakesFuel systemTransmission
Filed Feb 3, 2009
TL*THE CONTACT OWNS A 2005 VOLKSWAGEN JETTA. IN APRIL OF 2007, THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 07V063000 (EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH). THE VEHICLE WAS REPAIRED AT THAT TIME. APPROXIMATELY A YEAR AND A HALF LATER, THE BRAKE LIGHT SWITCH BEGAN TO FAIL AGAIN. WHEN THE BRAKE PEDAL WAS DEPRESSED, THE BRAKE LIGHT SWITCH WOULD NOT STOP ILLUMINATING ON THE INSTRUMENT PANEL AND THE VEHICLE WOULD NOT SHIFT GEARS. THE VEHICLE WAS TURNED OFF APPROXIMATELY THREE TIMES AND, FINALLY, THE BRAKE LIGHT DIMMED AND THE VEHICLE BECAME MOBILE. THE FAILURE OCCURRED INTERMITTENTLY FOR ONE MONTH AND THE CONTACT CALLED THE DEALER. SHE WAS INFORMED THAT THE BRAKE LIGHT SWITCH WAS DEFECTIVE. THE MANUFACTURER STATED THAT SINCE THE FAILURE OCCURRED MORE THAN TWELVE MONTHS LATER, THEY WERE NOT LIABLE FOR THE REPAIRS. THE CURRENT MILEAGE WAS 71,707 AND FAILURE MILEAGE WAS 71,207. UPDATED 03-09-09 *BF THE SHIFTER WOULD NOT COME OUT OF PARK. THE FUEL PUMP WAS NOISEY AND WHICH WAS REPLACED BY THE DEALER. UPDATED 03/12/09.*JB
- NHTSA ID
- 10257289
- Incident
- Jan 6, 2009
- Mileage
- 71,207 mi
Fuel system
Filed Jan 7, 2009
ON THE NIGHT OF 25 DEC 2008 MY VEHICLE STALLED IN THE MIDDLE OF AN INTERSECTION. THE VEHICLE WOULD NOT START BACK UP, THE IGNITION WAS CYCLED SEVERAL TIMES AND ASSISTANCE WAS REQUIRED TO GET THE VEHICLE OUT OF THE INTERSECTION TO A SAFE LOCATION. THE NEXT MORNING THE VEHICLE STARTED WITH NO ISSUES. IT WAS ADVISED THAT THE FUEL FILTER BE REPLACED AND THAT WAS DONE IMMEDIATELY ON THE MORNING ON 26 DEC 2008. THE SAME EVENING THE VEHICLE STALLED ONCE MORE IN THE MIDDLE OF A MAIN ROAD. IT IS FORTUNATE THAT THE VEHICLE WAS ON A DECLINE AND TRAFFIC WAS MOVING RATHER SLOW WHICH ALLOWED THE VEHICLE TO COAST TO A SAFE TURN-OFF POINT. THREE HOURS LATER THE VEHICLE WAS ABLE TO START ONCE MORE AND MADE IT TO A SAFE LOCATION WHERE THE FUEL PUMP (AKA IN TANK LIFT PUMP) COULD THEN BE REPLACED. A NEW FUEL PUMP WAS ORDERED AND REPLACED ON 29 DEC 2008 AND THE OLD PUMP WAS TESTED AND DEEMED TO HAVE FAILED. THERE WERE NO WARNING SIGNS OF FAILURE, NO ERROR CODES PRODUCED BY THE VEHICLE AND NO MEANS OF SAFELY BEING ABLE TO MOVE THE VEHICLE AFTER IT STALLED. THE VEHICLE HAS BEEN OPERATING WITH THE NEW FUEL PUMP WITHOUT INCIDENT. *TR
- NHTSA ID
- 10254151
- Incident
- Dec 25, 2008
- Mileage
- 58,000 mi
Fuel system
Filed Dec 30, 2008
MY FUEL PUMP FAILED WITH NO WARNING, LEAVING MY WIFE STRANDED IN WINTER. THIS HAPPENED WITH NO WARNING WHATSOEVER - THE CAR WAS RUNNING PERFECTLY, AND THEN STALLED. THIS IS A COMMON PROBLEM ON THIS MODEL CAR. *TR
- NHTSA ID
- 10253312
- Incident
- Dec 4, 2008
- Mileage
- 84,000 mi
EngineFuel system
Filed Oct 30, 2008
I OWN A 2005 VW JETTA TDI. AT APPROX. 60,000 MILES THE CHECK ENGINE LIGHT CAME ON AND I HAVE REPLACED THE SAME FLAP MOTOR 3 TIMES AND IT HAS FAILED AGAIN. I HAVE ALSO CHANGED THE THERMOSTAT, COOLING KIT, SENSOR, AND IT COMES BACK AS A FLAP MOTOR FAILURE. HAS VW HAD A PROBLEM WITH INTAKE FLAP MOTORS ON THE TURBO DIESEL MOTORS?. VW WILL NOT DO ANYTHING TO HELP WITH THIS SITUATION. *TR
- NHTSA ID
- 10247246
- Incident
- Feb 7, 2008
- Mileage
- 5,900 mi
EngineFuel system
Filed Nov 7, 2007
TL*THE CONTACT OWNS A 2005 VOLKSWAGEN JETTA. THE CONTACT NOTICED A STRONG GASOLINE ODOR EMANATING FROM HER VEHICLE. SHE TOOK THE VEHICLE TO THE DEALER AND THEY CHANGED THE AIR FILTER; HOWEVER, THE REPLACEMENT WAS ONLY A TEMPORARY SOLUTION. SHE TOOK THE VEHICLE BACK TO THE DEALER BECAUSE THE SMELL INTENSIFIED. THE DEALER WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE AND COULD NOT REPAIR THE VEHICLE. THE FAILURE MILEAGE WAS 23,635 AND CURRENT MILEAGE WAS 24,000. UPDATED 01/09/08. *LJ THE COSUMER WAS INFORMED THE SMELL WAS FROM THE ENGINE COOLANT. UPDATED
- NHTSA ID
- 10208153
- Incident
- Jul 12, 2007
- Mileage
- 23,635 mi
Body & structureFuel systemSeat belts+2 more
Filed Jun 3, 2006
I PURCHASED A CERTIFIED PRE-OWNED 2005 VOLKSWAGEN JETTA GLS TDI FROM RANDY HILEY VOLKSWAGEN ON AUGUST 25TH 2005. I TOOK THE CAR INTO NORTH POINT VOLKSWAGEN IN SHERWOOD, ARKANSAS TO HAVE THE FUEL GAUGE CHECKED OUT ON SEPTEMBER 2ND 2005. THE SERVICE TECH TOOK ME TO THE SHOP TO LOOK AT THE CAR. HE ASKED ME IF I KNEW THE CAR WAS DAMAGED, I SAID NO. THE SALESMAN HAD SAID IT HAD NEVER BEEN WRECKED AND IF IT HAD BEEN WRECKED THEY WOULD SELL THE CAR AT WHOLESALE. THE SERVICE TECH AT NORTH POINT SHOWED ME THE FUEL PUMP/FUEL GAUGE-SENDING UNIT HAD BEEN BROKEN. HE SAID THE ONLY TIME THEY HAVE SEEN THIS HAPPEN IS IF A CAR HAD BEEN IN A WRECK. THEY PUT THE CAR ON THE LIFT AND FOUND THAT THE CAR HAD BEEN REPAIRED ON THE DRIVER'S SIDE. WE FOUND BAD WELDS, AND NO PAINT/RUST PROTECTANT. HILEY PAID FOR THE FUEL PUMP TO BE REPLACED. IF YOU LOOK AT THE VW WEB SITE FOR CERTIFIED PRE-OWNED YOU'D SEE THAT IT SHOWS UNDER THE UNDERBODY TAB "NO SIGN OF DAMAGE". I CALLED HILEY VW TO SEE WHAT THEY WERE GOING TO DO ABOUT THIS. TO WHICH THEY SAID, "THERE IS NOTHING WE CAN DO." (HILEY, GENERAL MANAGER). I HAVE HAD HILEY FIX A SEAT BELT PROBLEM AND CHECK FOUR WHEEL ALIGNMENT ON THE CAR. AFTER I ARGUED WITH GENERAL MANAGER ABOUT ALL THE PROBLEMS WITH THE CAR. I'M TIRED OF ARGUING! WHICH I HAD TO DRIVE TO ARLINGTON. THE AIR BAG LIGHT IN ON NOW. I TOOK THE CAR INTO MOFFITT VW. THEY SAY IT'S A PROBLEM WITH THE SEAT BELT. THERE'S A FLAW IN THE WINDSHIELD. THERE ARE NO DOORSILL PROTECTORS ON THE DRIVER'S SIDE OF THE CAR. THE REAR PASSENGER SEAT WILL NOT LOCK INTO PLACE. THERE MAY BE MORE WRONG WITH THE CAR, I HAVE STOPPED LOOKING. I HAVE SUBMITTED A CONSUMER COMPLAINT FORM WITH THE TEXAS ATTORNEY GENERAL'S OFFICE AND THE ARKANSAS ATTORNEY GENERAL'S OFFICE. I HAVE ALSO SUBMITTED A COMPLAINT FORM WITH THE BETTER BUSINESS BUREAU. WHAT DOES THIS MEAN "CERTIFIED"? IS IT JUST A WAY TO DUMP A NOT "UP TO SNUFF" CAR ON AN UNSUSPECTING CUSTOMER?
- NHTSA ID
- 10158891
- Incident
- Aug 25, 2005
AirbagsBrakesElectrical+2 more
Filed Oct 27, 2005
DT: THE CONTACT STATED ON 8-16-05 WHILE DRIVING ON THE HIGHWAY THE CAR DIED. THEN IT LURCHED FORWARD, STOPPED AND LURCHED FORWARD AGAIN. THIS WAS THE FIFTH TIME THE CAR HAS BEEN AT THE DEALERS. THE FIRST TIME THE CHECK ENGINE LIGHT CAME ON, AND THEY REPLACED A FUEL INJECTOR. THE SECOND TIME THE ABS LIGHT, THE AIR BAG LIGHT, AND THE CHECK ENGINE LIGHT CAME ON. THEY INSTALLED A FULL DISTRIBUTOR RAIL. THE THIRD TIME THE ENGINE OVERHEATED, AND THE AIR CONDITIONER WOULD NOT WORK . THEY REPLACED THE BATTERY AND COOLING FANS. THE FOURTH TIME THE CHECK ENGINE LIGHT CAME ON AGAIN, AND THEY REPLACED A VALVE. THIS LAST TIME THE DEALER GAVE HIM A LOANER CAR. THEY HAVE NOT DIAGNOSED THE PROBLEM YET. THE DEALER CALLED ON FRIDAY TO TELL HIM THEY WOULD NOT PAY FOR THE LOANER CAR. *AK
- NHTSA ID
- 10140929
- Incident
- Aug 16, 2005
- Mileage
- 10,000 mi
Fuel system
Filed Jul 14, 2005
DT: CONTACT RECEIVED A RECALL LETTER ON 7-13-05 CONCERNING THE FUEL SUPPLY LINE CLAMP. A RECALL NUMBER WAS NOT AVAILABLE. SHE CALLED THE DEALER , AND THEY SAID THEY COULD NOT GET HER IN UNTIL WEDNESDAY 7-20-05 BECAUSE THEY COULD NOT FIT HER INTO THEIR BUSY SCHEDULE, AND BECAUSE THEY DID NOT HAVE THE CLAMP YET. CONSUMER REQUESTED A LOANER AND THEY COULD NOT PROVIDE A LOANER. CONSUMER CALLED A CUSTOMER CARE ADVOCATE LISTED ON THE RECALL LETTER TO SEE ABOUT GETTING A LOANER, AND THE ADVOCATE TOLD HER TO CONTINUE DRIVING THE CAR UNTIL SHE SMELLED GASOLINE, AND THEN HAVE IT TOWED TO THE NEAREST DEALER. THE ADVOCATE SUGGESTED CONSUMER CONTACT OTHER DEALERS TO TAKE HER CAR IN FOR THE RECALL REPAIRS, BUT SHE DID NOT WANT TO DRIVE THE VEHICLE ANY FURTHER THAN NECESSARY. ALL OF THE OTHER DEALERS WERE VERY FAR AWAY, AND THE RECALL STATES THERE WAS A DANGER OF A FIRE. SHE IS AFRAID TO DRIVE THE CAR. CONSUMER WAS ONLY ABLE TO PROVIDE THE NAME, CITY, AND STATE OF THE DEALER SHE CALLED .*AK
- NHTSA ID
- 10128741
- Incident
- Jul 13, 2005
Fuel system
Filed Jun 10, 2005
ON THE 'NEW' 2005.5 JETTA TDI DIESEL VEHICLE, THE FUEL NOZLE INLET IS TOO SMALL TO USE A MOAJORITY OF THE DIESEL FUEL PUMPS MORE COMMONLY FOUND AT TRUCK STOPS. SINCE WHEN TRAVELING CROSS COUNTRY YOU WOULD MOST LIKE STOP AT A TRUCK STOP TO FUEL UP, YOU WOULD MOST LIKELY BE OUT OF LUCK -AND HAVE 'SEARCH' FOR A GAS STATION IN A STRANGE TOWN, AWAY FROM YOUR ROUTE, THAT 'MIGHT' HAVE A SMALLER NOZLE THAT WOULD FIT YOUR FUEL TANK. THE OLDER JETTA, GOLF AND PASSAT CARS USE A LAGER FUEL INLET THAT IS UNIVERSAL IN TERMS OF BEING ABLE TO FUEL UP ANYWHERE. THE CURRENT 2005 PASSAT HAS THE LARGER INLET, SO WHAT GIVES WITH THE NEW JETTA? TDI OWNERS TRAVEL GREAT DISTANCES AND WOULD LIKE TO NOT BE STRANDED OR MADE TO GO OUT OF THEIR WAY JUST TO FUEL UP. VW SHOULD RETROFIT THE OLDER STYLE NOZLE ON THESE CARS, OR PURCHASE A SMALLER FUELING PUMP NOZLE FOR EVERY GAS STAION OR TRUCK STOP THAT SELLS DIESEL IN THE COUNTRY. WHICH IS EASIER?
- NHTSA ID
- 10124983
- Incident
- Jun 5, 2005
- Mileage
- 400 mi
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.