RoadVitals

2017 Volkswagen Jetta Driver assistance Problems

Owner-reported complaints naming the driver-assistance system, filed with NHTSA

Data refreshed

Driver assistance reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
17
Latest Jul 22, 2025
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
11%
of 159 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
3
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
0

What this page shows

Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems. Every record below is an owner-reported complaint about the 2017 Volkswagen Jetta submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 17 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming driver-assistance

Shown in the owner’s own words, exactly as filed

Driver assistanceElectrical
Filed Jul 22, 2025

I purchased my car used. In the past 3 years I have had problems my headlights became increasingly dim I checked my fuses and it had blown so I replaced it. Upon doing so my windshield wipers that had just been working no longer moved. But my headlights worked. Then my passenger window would not work with the drivers door controls. I can put it up but not down. I have never had the front collision warning work. Nor the lane departure the tire info used to work. Now it doesn’t. I toook my car into be caked and I was told that everything except the windows and wipers was fine. The wipers had a blown motor. Replaced it and they are good the window motors are dying? And need to be replaced. Also when in cruise control it will accelerate for just a second before slowing to the speed set at. Love the Volkswagens family has had four others and never had smyproblems

NHTSA ID
11675497
Incident
Oct 16, 2024
AirbagsDriver assistanceExterior lighting
Filed Feb 10, 2024

FRONT HEADLIGHT ASSEMBLY: 1) the HID HALOGEN lights- (a.) the main DS3 buld continues to burn out not lasting longer than a month. (b.) the ballast also than shorts out (c.) the HIGH BEAM does the reverse effect making everything black (d.) the LOW BEAM do not work right as i cannot see obstacles in the road clearly- WHEN DRIVING AT NIGHT; I ONLY HAVE MY FRONT DRIVERS SIDE HEADLIGHT AND FOG LIGHT ASSEMBLY TO DEPEND ON PRIMARILY. THE PASSENGER LIGHTS WHEN SOMEWHAT WORKING; ARE DIM AND WHEN THE HID BULB BURNS OUT- ALL I HAVE TO DEPEND ON (for that side of car) ARE MY DAY RUNNING AND FOR LIGHTS. 2.) FORWARD COLLISION WARNING SENORS ARE NOT WORKING MAKING IT TOO LATE IF OBSTACLES DETECTED 3.) THE DRIVERS SIDE SEAT WARMER STOPPED WORKING

NHTSA ID
11571202
Incident
Feb 10, 2024
Driver assistanceElectrical
Filed Aug 29, 2023

Infotainment unit is extremely faulty with proximity sensors going off randomly engaging brakes and rear view camera not working. VW solution was a full replacements in excess of car's value

NHTSA ID
11541352
Incident
Oct 1, 2021
Driver assistance
Filed May 30, 2023

Unknown

NHTSA ID
11524371
Incident
May 30, 2023
Driver assistance
Filed Oct 14, 2022

Many fault lamps lite up on panel. List: Brake light, Adaptive cruise control, ASC, Power steering lamp, Seat belt lamp and sometimes the seat belt alarm goes off when seat belt is clicked IN!,ABS,Air bag lamp is intermittent,EPC lamp is intermittent. Problems have been confirmed by: Independent auto repair center and Vista VW of Pompano Beach, FL. As far as safety sometimes the engine goes into limp mode during driving a few minutes after starting. Having to pull over quickly to get out of the flow of traffic. To stop the engine after a few minutes it does restart.

NHTSA ID
11489249
Incident
Oct 5, 2022
Body & structureDriver assistance
Filed Apr 22, 2021
Crash reported

CAR CAN BE TURNED OFF EVEN IF THE VEHICLE IS NOT IN PARK. THE CAR WAS TURNED OFF WHILE STILL IN DRIVE UNBEKNOWNST TO THE DRIVER. THIS RESULTED IN THE CAR ROLLING INTO ANOTHER VEHICLE IN A PARKING LOT. THIS COULD HAVE CAUSED A LOT OF DAMAGE TO PEDESTRIANS AND OTHER VEHICLES. A ACCIDENT DID OCCUR ON FEB 12, 2021 IN SPROUTS GROCERY STORE PARKING LOT IN LA MESA, SAN DIEGO CA. INSURANCE COMPANIES HAVE BEEN INVOLVED TO REPAIR THE OTHER PARTIES VEHICLE INVOLVED. THE DAMAGE TO THE MENTIONED CAR INCLUDES DAMAGE TO THE BUMPER, TAIL LIGHT AND SIDE BODY. THE OTHER VEHICLE INVOLVED NEEDS THE ENTIRE SIDE PANEL REPLACED.

NHTSA ID
11413464
Incident
Feb 12, 2021
Mileage
39,000 mi
Driver assistanceElectrical
Filed Jul 11, 2020

MY CAR CAN BE TURNED OFF AND DOES NEED TO BE IN PARK. THE ELECTRICAL COMES AND GOES BUT THE MOST ALARMING IS THE JETTA ACCELERATES ON IT'S OWN AND IT TAKES A COUPLE OF MINUTES TO GET IT UNDER CONTROL. AT ONE POINT I HAVE NO WAY OF STOPPING THE ACCELERATION TO STOP. ALSO, I ASKED CRESTMONT VW IF IT WAS NORMAL TO HAVE CAR OFF AND NOT IN PARK. THEY ACTED LIKE IT WAS NORMAL. THE JETTA HAS ROLLED BACK AND ALMOST HIT PEOPLE. I HAVE NOT RECEIVED ANY RECALLS FROM THE COMPANY. IT HAPPENS ALL THE TIME.

NHTSA ID
11338771
Incident
Jul 11, 2020
Mileage
10 mi
Driver assistanceSteering
Filed Jun 4, 2020

I HAVE A 2017VW JETTA WHICH SUDDENLY 'LOCKS' AS I AM DRIVING. MY CAR SUDDENLY STARTS REDUCING SPEED AND THE BREAKS BECOME STIFF. I SEE SEVERAL LIGHTS FLASH ON THE DASHBOARD, SUCH AS THE EPC LIGHT, TIRE WARNING LIGHTS, AND MOTOR LIGHT. AFTER THE MATTER, IF I WANT TO START THE VEHICLE AGAIN, THE BREAK AND SHIFT STICK BECOME STIFF AND I CAN'T START THE IGNITION. I RECALL THIS HAPPENING TO ME ONE YEAR AFTER BUYING THE VEHICLE BUT ALL I DID WAS TURN OFF THE CAR AND THE LIGHTS WENT AWAY. I WAS ABLE TO DRIVE MY CAR WITHOUT THAT HAPPENING FOR A YEAR OR SO AND IT HAPPENED AGAIN. SAME THING, I WOULD HAVE TO PULL OVER, TURN THE VEHICLE OFF AND WAIT FOR ABOUT 20-30 MIN FOR THE VEHICLE TO START. YESTERDAY THIS HAPPENED TO ME WHILE DRIVING TO WORK. I WAS DRIVING ABOUT 70MPH ON THE FREEWAY AND I NOTICED MY STEERING WHEEL BECAME STIFF AND MY CAR STARTED REDUCING SPEED ON ITS OWN. I NO LONGER HAD CONTROL OF THE VEHICLE FORCING ME TO PULL OVER ON THE SIDE OF THE FREEWAY AT A VERY LOW SPEED ALMOST CAUSING AN ACCIDENT. I HAD TO WAIT ABOUT 15 MIN FOR MY CAR TO START AND WAS ABLE TO GET DOWN OF THE FREEWAY BUT IT KEPT ON HAPPENING ON MY WAY HOME AND I HAD TO PULL OVER ABOUT 6 TIMES WAITING 10-15MIN EACH TIME FOR MY CAR TO START. I SCHEDULED A SERVICE APPOINTMENT WITH MY LOCAL DEALERSHIP SO THEY CAN TAKE A LOOK AT IT AND HOPEFULLY FIX THIS PROBLEM. I BELIEVE THIS IS A SAFETY ISSUE THAT NEEDS TO GET ADDRESSED IMMEDIATELY. *TR

NHTSA ID
11327216
Incident
Jun 4, 2020
Mileage
52,000 mi
Driver assistanceEngine
Filed Dec 7, 2019

CAR STARTS TO SHAKE EPC LIGHT AND ENGINE LIGHT COME ON HAVE TO PULL OVER FOR IT TO STOP SHAKING

NHTSA ID
11287627
Incident
Dec 6, 2019
Mileage
38,000 mi
Driver assistanceElectrical
Filed Sep 23, 2019

A RANDOM NOTICE APPEARS ON THE DASH DISPLAY, "DRIVER ASSISTANCE BUTTON IS DISABLED". THEN WINDSHIELD WIPERS RANDOMLY ACTIVATE, DOOR LOCKS CLICK LOCKED AND UNLOCKED, AND CRUISE CONTROL DISABLES ALL WHILE DRIVING. HIGH BEAMS NO LONGER FUNCTION AND OCCASIONALLY ALL ELECTRIC DISPLAY, RADIO SOUND, AND LIGHTS GO BLACK WHILE DRIVING. YOU MUST PULL OVER, SHUT OFF THE CAR, AND WAIT APPROXIMATELY 5 MINUTES BEFORE RESTARTING TO RECOVER TO NORMAL. VOLKSWAGEN SERVICE CLAIMS NOTHING IS WRONG WITH THE CAR BECAUSE IT DOESN'T SHOW UP ON THE DIAGNOSTIC REPORT.

NHTSA ID
11257535
Incident
Nov 1, 2018
Mileage
36,500 mi
Driver assistanceElectricalEngine
Filed Jul 2, 2019

I HAVE A VOLKSWAGEN JETTA GLI 2.0 TURBO. IT CURRENTLY HAS 55,000. I AM HAVING A PROBLEM ON INITIAL START WHERE BY IT RUNS ROUGH, SOMETIMES STALLS AT IDLE AND SOMETIMES STALLS ON INITIAL ACCELERATION. THIS STARTED AS A 30 DAY PROGRESS OF GETTING WORSE. NOW THE YELLOW ENGINE LIGHT COMES ON AND AT THE SAME TIME THE CRUISE CONTROL YELLOW LIGHT APPEARS (INTERMITTENT). COMPUTER DIAGNOSTICS WERE RUN. WHEN TESTS WERE RUN AS A GROUP NO FAILURES REPORTED BUT WHEN RUN INDIVIDUALLY 7 FAULTS OCCURRED INCLUDING CYLINDER MISS-FIRES AND CAMSHAFT ADJ BANK 1 INTAKE ERROR

NHTSA ID
11228971
Incident
Jun 27, 2019
Mileage
55,000 mi
BrakesDriver assistance
Filed Jun 9, 2019

I WAS TRAVELING ON THE HIGHWAY WITH THE CRUISE CONTROL ON AT 65 MPH AND IT SUDDENLY SLOWED DOWN OR DISENGAGED FOR NO REASON. I DIDN'T THINK MUCH OF IT AND RETURNED TO THE SAME SPEED AND TURNED ON THE CRUISE AGAIN. THEN ABOUT 15 MINUTES LATER, WHEN TRAFFIC BEGIN TO SLOW AHEAD, I TRIED HITTING THE BRAKES AND HAD ZERO BRAKING ABILITY. THE CRUISE DID NOT DISENGAGE AND I HAD TO PULL THE E BRAKE TO GET THE CAR TO SLOW DOWN CAUSING THE CAR TO FISH TAIL AND ALMOST HIT A CONCRETE BARRIER.

NHTSA ID
11218748
Incident
Jun 8, 2019
Mileage
21,000 mi
Driver assistance
Filed Jun 5, 2019

FRONT ASSIST DOES NOT WORK

NHTSA ID
11218143
Incident
Apr 25, 2019
Mileage
16,900 mi
BrakesDriver assistance
Filed Apr 2, 2019

TL* THE CONTACT OWNS A 2017 VOLKSWAGEN JETTA. WHILE DRIVING APPROXIMATELY 35 MPH, THE CONTACT ATTEMPTED TO SLOW DOWN BY DEPRESSING THE BRAKE PEDAL; HOWEVER, THE VEHICLE SPONTANEOUSLY ACCELERATED. THE CONTACT HAD TO PUSH THE START BUTTON AND SHIFT INTO PARK TO STOP THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT ALSO STATED THAT THE FAILURE OCCURRED APPROXIMATELY FOUR TIMES IN ONE MONTH AND WAS WORSENING. THE VEHICLE WAS TAKEN TO VOLKSWAGEN VAN NUYS (6115 VAN NUYS BLVD, VAN NUYS, CA 91401) WHERE IT WAS AWAITING DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 8,400.

NHTSA ID
11193447
Incident
Apr 2, 2019
Mileage
8,400 mi
BrakesDriver assistance
Filed Apr 1, 2019
Crash reportedFire reported

TAKARA RECALL- MY BRAKES JAMMED UP AND WOULD NOT STOP, WHICH RESULTED IN A VEHICLE COLLISION ON NOVEMBER 29, 2018. I TRIED PRESSING THE BRAKES, HOWEVER, THEY JUST WOULD NOT STOP. I WAS DRIVING HOME ON A CITY STREET. THEY HAD DONE THIS AFTER I GOT THEM SERVICED BEFORE AND I NOTIFIED THE DEALERSHIP, HOWEVER, I WAS TOLD THEY WERE FINE.

NHTSA ID
11192914
Incident
Nov 29, 2018
Mileage
98,107 mi
Driver assistance
Filed Jul 3, 2018

I PURCHASED MY VEHICLE NEW AT 19,000 MILES THE ADAPTIVE CRUISE CONTROL SYSTEM HAS FAILED WHICH ALSO CONTROLS THE AUTONOMOUS BRAKING, THE EXTRA 2500 DOLLARS FOR THIS SYSTEM IS USELESS, AND WILL NOT HOLD A RE-CALIBRATION.

NHTSA ID
11105306
Incident
May 1, 2018
Driver assistance
Filed Jan 23, 2018

VOLKSWAGEN DOES NOT OFFER AN OVERRIDE FOR THE TRACRION CONTROL ON THE 2017 JETTA 'S' MODEL, DUE TO THIS I HAVE BECOME STUCK MULTIPLE TIMES IN SNOWY CONDITIONS, WHICH COULD LEAD TO A COLLISION

NHTSA ID
11064521
Incident
Dec 15, 2017
Mileage
33,000 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

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Data sources

Data on this page last refreshed .