RoadVitals

2003 Volkswagen Passat Suspension Problems

Owner-reported complaints naming the suspension system, filed with NHTSA

Data refreshed

Suspension reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
10
Latest Dec 28, 2022
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
2%
of 634 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
2
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
0

What this page shows

Reports naming suspension components — springs, struts, shocks, control arms and related hardware. Every record below is an owner-reported complaint about the 2003 Volkswagen Passat submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 10 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming suspension

Shown in the owner’s own words, exactly as filed

Fuel systemSuspension
Filed Dec 28, 2022

Vehicle has major fuel pump issue, currently at 132,000 and noticing loss of power, car shaking, and occasional stall. A code reader is unable able to detect the issue which is a major concern. I have contacted the volkswagen Manufacturer and I consistently keep getting ignored after bringing up the recall that was put out for the fuel pump. While driving on the highway my rear and front suspension failed and dropped suddenly while moving slowly during traffic. I whave only been able to repair the front shocks and struts so far, but the rear are needed as well. I would like to state that all the parts are original manufacturer parts.

NHTSA ID
11499252
Incident
Dec 28, 2022
BrakesSteeringSuspension
Filed Mar 19, 2014
Crash reported

I TOOK MY CAR TO VOLKSWAGEN DEALERSHIP TO FIND OUT WHY MY BRAKE LIGHT WAS ON AND WHY MY BRAKES WOULD FLUTTER AT TIMES WHEN USING THEM. I GOT ESTIMATE THAT MY BRAKE RESERVOIR WAS BAD AND THE SENSOR THAT IT WOULD BE OKAY TO DRIVE TILL I GOT FIXED IN A WEEK. I FAXED MY WARRANTY PAPERS TO DEALERSHIP TO FIND OUT TO SEE WHAT WAS COVERED..ON SATURDAY 5 DAYS LATER WHEN I WAS DRIVING 35 MILES AN HOUR TRIED TO STOP AND BRAKE PEDAL WENT TO FLOOR HAD NOTHING TO STOP ME BUT THE CAR IN FRONT OF ME. I WAS ISSUED A TICKET HAD MY CAR TOWED AND I. AM HAVING HEADACHES AND NECK PAIN WHICH I'M GETTING TREATED..I DON'T FEEL AS IF THAT CAR WAS SAFE TO NE DRIVING.. *TR

NHTSA ID
10573575
Incident
Mar 15, 2014
Mileage
181 mi
Suspension
Filed Apr 26, 2012

FRONT CONTROL ARMS FAILURE. VERY COMMON IN THIS SUSPENSION DESIGN. THERE HAS BEEN A RECALL ISSUED IN EUROPE FOR THE SAME PROBLEM. LIKEWISE, THE AUDI A4 SHARES THE SAME CHASSIS AND SAME FRONT END SUSPENSION. THESE CONTROL ARMS ARE SERIOUSLY UNDER DESIGNED. THIS IS DANGEROUS! HAVING THIS FAIL WHILE DRIVING WILL RESULT IN DEATH OR SERIOUS INJURY. THIS IS A DESIGN FLAW, AND IS BEING OVERLOOKED. THE BUSHINGS ON MY CONTROL ARMS (ALL 4 FOR EACH OF MY FRONT WHEELS, EIGHT IN TOTAL) ARE SERIOUSLY CRACKED AND NEED REPLACEMENT. THIS IS NOT SOMETHING THAT SHOULD BE FAILING AT 50K AND 70K MILES. VOLKSWAGEN SHOULD BE HELD RESPONSIBLE FOR REPLACING FAILED CONTROL ARMS. *TR

NHTSA ID
10456577
Incident
May 5, 2011
Mileage
70,000 mi
EngineSuspension
Filed Sep 9, 2011

I HAVE A 2003 VOLKSWAGEN PASSAT WITH 77,650 MILES WITH PROBLEMS WITH THE OILPUMP AND ENGINE PROBLEMS THAT IS UNKNOWN. THE AUTOMOBILE WILL STALL NOT START IT HASN'T BEEN DRIVEN IN OVER 6 MONTHS DUE TO THE RATTLING NOISE IN THE ENGINE AND I BELIEVE SLUGGED IS BUILD UP IN THE ENGINE BUT SINCE THEN I HAVE REPLACED TWO OILPUMPS IN THE VEHICLE AND THE SENSORS. ENGINE OIL PRESSURE FAILURE AND DEFECTIVE COILS ON EACH CYLINDER. *TR

NHTSA ID
10424540
Incident
Mar 28, 2011
Mileage
77,908 mi
Fuel systemSuspension
Filed Apr 1, 2010
Fire reported

2003 VOLKSWAGEN PASSAT FIRE*CW THE CONSUMER STATED WHILE DRIVING A LIGHT BLINKED ON THE DASHBOARD. ACCORDING TO THE OWNER'S MANUAL, IT WAS A LIGHT FOR THE CATALYTIC CONVERTER. WHEN THE CONSUMER ARRIVED TO THE DEALER, THE LIGHT WENT OUT, AND THEY COULD NOT FIND A PROBLEM. THE LIGHT RETURNED SHORTLY THEREAFTER AND STAYED ON. THE DEALER REPAIRED THE LIGHT. THE BALL JOINTS FAILED, BUT THEY WERE NOT COVERED UNDER WARRANTY. SOON, THE LIGHT ILLUMINATED ON THE DASHBOARD AGAIN, THAT WAS SUPPOSED TO HAVE BEEN FIXED BY THE DEALER EARLIER IN THE YEAR. THE CONSUMER CONTINUED DRIVING, WHEN SUDDENLY ANOTHER MOTORIST INFORMED HER THE VEHICLE WAS ON FIRE. THE FIRE DEPARTMENT STATED THE FIRE WAS CAUSED BY THE CATALYTIC CONVERTER. THE CONSUMER'S INSURANCE AGENT CONTACTED HER AND ADVISED HER VOLKSWAGEN WAS COVERING ALL THE COST RELATED TO THE INCIDENT, BECAUSE THE FIRE WAS A RESULT OF A RECALL THAT HAD NOT BEEN TAKEN CARE OF BY THE AUTHORIZED DEALER FROM WHERE THE VEHICLE WAS PURCHASED. *JB

NHTSA ID
10313156
Incident
Sep 22, 2008
Suspension
Filed Feb 14, 2009

CAR WENT IN FOR BRAKE JOB AT 39,000 MILES. MECHANIC FOUND THAT BOTH FRONT CV JOINTS WERE CRACKED AND FRONT AXLES AND CV BOOTS WOULD NEED REPLACEMENT. THIS WAS CLOSE TO A $1,000.00 REPAIR JOB ON A CAR WITH UNDER 40,000 MILES. APPARENTLY THIS IS A NOT UNCOMMON PROBLEM WITH 5TH GENERATION PASSAT VEHICLES. I FEEL VOLKSWAGEN SHOULD DO A RECALL ON THIS PROBLEM. *TR

NHTSA ID
10258660
Incident
Feb 1, 2008
Mileage
39,000 mi
Suspension
Filed Sep 18, 2008

TL*THE CONTACT OWNS A 2003 VOLKSWAGEN PASSAT. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR A RECALL REPAIR. THE TECHNICIAN DISCOVERED THAT THE CV BOOT ON THE FRONT DRIVER AND PASSENGER WHEELS WERE CRACKED. THE TECHNICIAN STRONGLY ADVISED THAT THE FAILURES BE REPAIRED TO AVOID FURTHER DAMAGES WITHIN THE SUSPENSION SYSTEM. THE ESTIMATED REPAIR COST WAS $700. THE VEHICLE HAS NOT BEEN REPAIRED. THE VIN WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE 32,000.

NHTSA ID
10242855
Incident
Sep 17, 2008
Mileage
32,000 mi
ElectricalEngineInterior & seats+4 more
Filed Mar 6, 2007

HEADLIGHTS FAILS PROPER FUNCTION. THEY HAVE BEEN REPLACED. SEAT BELTS AND SUN ROOF DO NOT WORK PROPERLY. ENGINE REPLACED; STEERING WHEELS - CAR PULLS TO THE RIGHT EVERYTIME AN ALIGNMENT WAS DONE AND THEY CALIBRATED THE WHEELS. - PROBLEM CONTINUED - THIS PROBLEM CAUSED THE TIRES TO BE DESTROYED IN A FEW KMS - LESS 20 000; WATER INFILTRATION - FOR NOW IT IS FIXED; TRUNK WAS HARD TO OPEN AND CLOSE - PROBLEM FIXED. FRONT DOORS VIBRATED - THE RUBBER OF THE DOORS ARE BEING EXHIBITING SIGNS OF DAMAGE; THE FRONT GLASS ( WINDSCREEN ) ISN'T FROM THE SAME YEAR OF ALL THE OTHERS. *JB

NHTSA ID
10184288
Incident
Apr 27, 2005
BrakesFuel systemSuspension
Filed Jan 23, 2006

DT*: THE CONTACT STATED WHILE TRAVELING UP HILL AT 25MPH THE VEHICLE SPUTTERED AND STALLED. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DETERMINED THE FUEL PUMP NEEDED TO BE REPLACED. PREVIOUSLY THE CONTACT EXPERIENCED BRAKING PROBLEMS WHILE TRAVELING AT HIGH SPEEDS. THERE WAS VIBRATION AND GRABBING IN FRONT END OF THE VEHICLE WHEN BRAKING. THE VEHICLE WAS SEEN BY THE SERVICE DEALER FOUR TIMES. THE FRONT ROTORS, THE REAR ROTORS AND BOTH CONTROL ARMS WERE REPLACED. THE PROBLEM WAS CORRECTED BY THE REPLACEMENT OF THESE PARTS FOR TWENTY THOUSAND MILES AND HAS NOW RETURNED.

NHTSA ID
10148372
Incident
Jan 21, 2006
Mileage
40,600 mi
Suspension
Filed Feb 21, 2005

I HAVE A 2003 VW PASSAT SW. ABOUT A YEAR AFTER I BOUGHT IT I NOTICED WHEN IT STARTED TO GET COLD IN THE WINTER THE RIGHT FRONT SUSPENSION WOULD MAKE NOISES AS IF SOMETHING WAS GRINDING OR BROKE IN THE SUSPENSION. I BROUGHT THE CAR TO VICTORY VW IN HARRISBURG, PA IN THE LATE FALL/EARLY WINTER OF 03'. THEY ENDED UP CHANGING THE CONTROL ARMS THAT TIME I BELIEVE. WELL, THIS YEAR WHEN IT STARTED GETTING COLD THE NOISES CAME BACK. I HAVE HAD THE CAR IN THE SAME DEALERSHIP TWICE TO HAVE THE PROBLEM CHECKED OUT. BOTH TIMES THE CAR HAS BEEN IN THE SHOP THE AIR TEMP HAS BEEN TOO WARM FOR THE NOISES TO BE REPRODUCED. I'VE LOOKED AROUND THE INTERNET ON VARIOUS VW BLOGS AND FOUND THAT THERE ARE OTHERS ALSO HAVING PROBLEMS WITH THEIR RIGHT FRONT SUSPENSION AS I AM. I ALSO FOUND THAT SOME ARE HAVING PROBLEMS WITH FRONT SUSPENSION IN GENERAL. MY DILEMMA IS THAT THIS CAR IS GETTING READY TO GO OUT OF WARRANTY IN ABOUT A THOUSAND MILES AND I DON'T FEEL IT'S MY RESPONSIBILITY TO FIX THIS PROBLEM WHEN IT HAS BEEN FIXED BY VW IN THE PAST AND WILL PROBABLY NEED TO BE FIXED AGAIN IN THE FUTURE. ANY HELP YOU CAN GIVE ON THIS ISSUE IS APPRECIATED.

NHTSA ID
10111878
Incident
Feb 9, 2005

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Other components reported on this vehicle

Categories with enough reports to have a page of their own

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .