Owner-reported complaints naming the fuel system system, filed with NHTSA
Data refreshed
Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks. Every record below is an owner-reported complaint about the 2008 Volkswagen Passat submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 63 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
The 25 most recent of 63, in the owner's own words
My car stalled on me while I was driving and would not start. I was told I need a new feul pump module. I took it to the dealership to get it replace and the feul pump but the car will not start.
The contact owns a 2008 Volkswagen Passat. The contact stated while her husband was reversing out of the garage, the vehicle stalled. There was no warning light illuminated. The contact stated that the vehicle failed to restart. The dealer was notified of the failure. The contact stated that the insurance company later informed the contact that the VIN was included in NHTSA Campaign Number: 17V509000 (Fuel System, Gasoline). The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 134,000.
My son bought this used car. The STOP ENGINE light came on, got an oil change but the light did not go away. Were told that the oil pressure might be the issue so took it to the mechanic. We were told it was most likely the oil pressure switch. There were multiple codes(cones) and were cleared. The switch was replaced but the engine light's still on & the STOP ENGINE comes on but goes off. It appears it is a gas pump issue that it might be manufacture fault. Is there a recall for this issue on this 2008 Passat? It's my [XXX] 's first car, he saved & bought it but it's dangerous...he got it diagnosed & was told it's a $5,000 job. If it's an oil/gas pump manufacturer issue, is Volkswagen responsible? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
There is a recall with the fuel pump and the manufacturer is claiming that I need to replace certain parts to be able to do the recall.
TL* THE CONTACT OWNS A 2008 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT WHILE HER SON WAS DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE RESTARTED ON SEVERAL OCCASIONS. RECENTLY, THE VEHICLE FAILED TO RESTART. THE CONTACT'S SON HAD THE VEHICLE TOWED TO AN INDEPENDENT MECHANIC HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE OR PROVIDE A CAUSE FOR THE FAILURE. THE VEHICLE WAS PREVIOUSLY TAKEN TO TEAM VOLKSWAGEN (3990 E LINCOLN HWY, MERRILLVILLE, IN 46410) HOWEVER, THE MECHANIC WAS ALSO UNABLE TO DUPLICATE THE FAILURE OR PROVIDED A CAUSE FOR THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. UPON INVESTIGATION, THE CONTACT LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE VIN WAS NOT INCLUDED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN. THE VIN WAS UNAVAILABLE.
I BOUGHT THE CAR AROUND MID-SEPTEMBER 2019. I'VE BEEN DRIVING IT SINCE AND JUST RECENTLY, I'D SAY DECEMBER 9TH, 2019 TO BE EXACT, GOT A LETTER IN THE MAIL SAYING MY VEHICLE HAD A RECALL FOR THE AIRBAG. I WENT ONLINE TO THE CAR BRANDS WEBSITE AND LOOKED UP MY EXACT CAR TO VERIFY. UPON DOING THIS, I DISCOVERED IT HAD A SECOND RECALL FOR THE FUEL PUMP. I TOOK THE CAR IN FOR THE FREE REPAIRS, ONLY TO BE TOLD THAT THEY CAN'T FIX THE FUEL FUMP ISSUE AS MY CHECK ENGINE LIGHT IS ON. FROM WHAT I'VE BEEN TOLD BY A MECHANIC I WENT TO, THE LIGHT IS ON DUE TO A LEAK IN MY VACUUM PUMP. HE SAID IT'D COST ABOUT $600 FOR PART AND LABOR, BUT THAT THIS FIX ISN'T EXTREMELY IMPORTANT AND THAT MY CAR SHOULD RUN WELL ENOUGH WITHOUT THIS FIX. ME BEING BROKE, I DIDN'T GET IT FIXED. WELL, NOW THAT I'M HERE TO GET MY RECALL PARTS FIXED, I'M BEING TOLD I CAN'T GET ONE OF THEM FIXED, AND I'D HAVE TO PAY AROUND $124 FOR A DIAGNOSIS OF WHY THE CHECK ENGINE LIGHT IS ON, OR PAY THE ESTIMATED COST TO FIX WHAT'S CASUING IT (WHICH I'D ONLY KNOW IF I ALLOWED THE DIAGNOSIS). SO NO MATTER WHAT, I'D HAVE TO PAY MONEY, OR JUST NOT GET MY FUEL PUMP, WHICH WAS RECALLED, FIXED. IS THIS SOMETHING THEY CAN DO? SEEMS UNLIKELY THEY'D HAVE TO CLEAR THE LIGHT TO FIX THE FUEL PUMP...
TL* TAKATA RECALL. WHILE DRIVING 35 MPH, THE VEHICLE STALLED AND FAILED TO RESTART. THE VEHICLE WAS COASTED OVER TO THE SIDE OF THE ROAD AND THEN TOWED TO THE OWNER'S RESIDENCE. THE CONTACT WAS NOT NOTIFIED, BUT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED THAT THE VEHICLE EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. IN ADDITION, THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V148000 (AIR BAGS). JOE HOLLAND VOLKSWAGEN (150 MACCORKLE AVE SW A, SOUTH CHARLESTON, WV 25303, (304) 744-1561) WAS CONTACTED, BUT DID NOT RESPOND WITHIN A REASONABLE TIMEFRAME TO ADDRESS THE TWO RECALL REPAIRS. THE VEHICLE WAS UNABLE TO BE DRIVEN DUE TO THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 96,000.
HAD FUEL MODULE RECALL FIXED AT DEALERSHIP AND 5 MONTHS LATER THE PROBLEM IS BACK THE FIX FOR THE RECALL DOES NOT WORK OR LAST NEEDS TO HAVE ANOTHER RECALL PUT OUT ON THE 2008 VOLKSWAGEN PASSAT
THE FUEL PUMP OF MY CAR STOPPED WORKING LAST MONDAY MARCH 11, 2018 FOR NO REASON.
HELLO NHTSA I HAVE A 2008 VOLKSWAGEN PASSAT THAT WAS RECALLED ABOUT AN AIRBAG THIS TO ME WAS UNSAFE I TRIED TO GET IT FIXED A SOON AS POSSIBLE,GETTING TO THE VOLKSWAGEN DEALERSHIP I LEAVE MY PASSAT TO THEM TO FIX IT LIKE THE LETTER I RECEIVED IN THE MAIL SAID I WOULD PAY ANYTHING OUT OF POCKET, I GET MY CAR IN LESS THAN AN OUR SUPPOSEDLY FIXED MY AIR BAG BUT BIT ONLY DID THEY CHANGE MY AIR BAG BUT THEY TAMPERED WITH A FEW OTHER THINGS ONE OF THEM BEING THE FUEL PUMP CONTROL MODUEL BECAUSE ACCORDING TO THEM THE CARS PARTS WHERE ALL RECALLED,NOW I'M GETTING TO MY COMPLAIN I TOOK MY CAR IN IN GOOD CONDITION NOW MY CAR TURNS OFF AT RANDOM TIME BEING IN THE STREET OR IN THE FREEWAY DRIVING WHEN I FILL IT UP WITH GAS I HAVE TO STRIP ON MY ENGINE FOR IT TO TURN ON OR IT WON'T START,ALSO THE CAR KEEPS MARKING TIRE PRESSURE EVERY DAY I USED THIS CAR BEFORE I TOOK IT INTO VOLKSWAGEN , MY CAR WAS NOT LIKE THIS I GAVE THEM A CALL TO MAKE AN APPOINTMENT BUT I DON'T REALLY TRUST THE PEOPLE WHO I BELIEVE MESSED UP MY VEHICLE IT IS IN THE BAKC NOW SITTING U CAN CONTACT ME AT (XXXX) MY NAME IS (XXXX) THANSK YOU FOR YOUR TIME PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
I HAD THE RECALL FOR THE FUEL PUMP REPAIRED IN AUGUST 2018 BY THE WILMINGTON DEALERSHIP. I DON'T BELIEVE IT WAS EITHER DONE RIGHT OR HOWEVER THEY DID IT DID NOT FIX THE PROBLEM BECAUSE IN OCTOBER 2018 MY CAR IS HAVING THE RECALL PROBLEM STARTING AGAIN WHICH IS CAUSING GASOLINE TO RUN OUT IMMEDIATELY AND THIS TIME IT'S WORSE THAN BEFORE THE FUMES ARE NOW IN THE VEHICLE EVEN WHEN THE CAR ISN'T ON. I BELIEVE I SHOULD HAVE THIS RECALL ISSUE REPAIRED AGAIN BECAUSE IT SHOULD NOT HAVE ONLY LASTED 2 MONTHS AND NEEDING THE FUEL PUMP MODULE TO BE REPLACED/REPAIRED AGAIN BUT PROBLEM IS WORSE THE SECOND TIME AROUND. ACCELERATION AND STALLING IS BECOMING MORE OF AN ISSUE AGAIN
TL* THE CONTACT OWNS A 2008 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT THE FUEL PUMP WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS SERVICED BY AN UNKNOWN DEALER PER NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE), BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE CONTACT MENTIONED THAT THE FUEL PUMP WARNING INDICATOR REMAINED ILLUMINATED AFTER THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000.
TL* THE CONTACT OWNS A 2008 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT FUEL WAS LEAKING ONTO THE REAR SEATS OF THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT SCHEDULED AN APPOINTMENT FOR DIAGNOSTIC TESTING AND REPAIRS AT GEBHARDT VOLKSWAGEN (2470 49TH ST, BOULDER, CO 80301, (303) 444-1644). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000.
TL* THE CONTACT OWNS A 2008 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER (BOMMARITO CADILLAC INC., 4190 I-70 NORTH OUTER ROAD, ST PETERS, MISSOURI 63370) TO BE REPAIRED PER NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE). THE DEALER STATED THAT THE FUEL FILTER CAP WAS FRACTURED AND NEEDED REPLACEMENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 123,373.
VEHICLE HESITATES WHEN TURNING CORNERS
ENGINE SEIZED WHILE DRIVING ON ROADWAY DUE TO METAL SHAVINGS FROM "CAM FOLLOWER" FOR HIGH PRESSURE FUEL PUMP. A POOR CAMSHAFT LOBE DESIGN CAUSED METAL SHAVINGS FROM CAM FOLLOWER TO GOUGE INTO CAMSHAFT JOURNALS GUIDES OF CYLINDER HEAD. A KNOWN VW ISSUE, YET THEY HAVE NOT LOOKED TO HELP CONSUMERS. THE FSI 2.0L ENGINES ARE IN MILLIONS OF CARS THAT STILL MAY BE ON THE ROAD TODAY. MULTIPLE VW AND AUDI POPULAR MODELS.
TL* THE CONTACT OWNS A 2008 VOLKSWAGEN PASSAT. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE LOST POWER, BUT WAS ABLE TO RESTART AFTER APPROXIMATELY TWENTY MINUTES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FUEL PUMP MALFUNCTIONED. THE DEALER INFORMED THE CONTACT OF NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE) AND ADVISED HER TO CALL THE DEALER. THE CONTACT CALLED CHAPMAN VOLKSWAGEN OF NORTHEAST PHILADELPHIA AT 866-577-2408 (LOCATED AT 9371 ROOSEVELT BLVD, PHILADELPHIA, PA 19114) WHERE A RECALL REPAIR APPOINTMENT WAS SCHEDULED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.
ON OR AROUND JUNE 2017 VW SERVICE DEPARTMENT REPLACED FUEL PUMP AND MODULE/ O-RING DUE TO FUEL PUMP RUNNING WITH IGNITION OFF AND MODULE THAT GOES TO PUMP WAS VERY HOT. COST WAS $946.98. ON OR AROUND OCTOBER 2017 I RECEIVED A RECALL NOTICE FOR THE FUEL PUMP RUNNING CONTINUOUSLY RESULTING IN A DRAINED BATTERY. TO DATE, THIS REPAIR HAS NOT BEEN RELEASED AND IT HAS ALMOST BEEN A YEAR. I WOULD LIKE TO BE REIMBURSED FOR MY REPAIRS. MY CAR WAS STATIONARY WHEN THE ISSUES WAS FIRST NOTICED (DRAINED BATTERY REPEATEDLY).
THERE IS A RECALL INVOLVING MY 2008 VOLKSWAGON PASSAT SEDAN. THE FUEL PUMP RECALL. THERE ISN'T A REMEDY AND I JUST FEEL VERY UNSAFE UNTIL SOMETHING IS FIXED! I HOPE TO HEAR BACK FROM SOMEBODY SOON!
TL* THE CONTACT OWNS A 2008 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE) AND STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO PERFORM THE REPAIR. THE DEALER (LOW COUNTRY VOLKSWAGEN, 1001 JOHNNIE DODDS BOULEVARD, MT PLEASANT, SOUTH CAROLINA 29464) CONFIRMED THAT PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2008 VOLKSWAGEN PASSAT. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS PUSHED TO AN INDEPENDENT MECHANIC AUTO SHOP AND IT WAS DIAGNOSED THAT THE ALTERNATOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBERS: 17V509000 (FUEL SYSTEM, GASOLINE) AND 18V148000 (AIR BAGS). THE CONTACT CALLED GANLEY WESTSIDE VOLKSWAGEN AT (440) 734-2000 (LOCATED AT 25580 LORAIN RD, NORTH OLMSTED, OH 44070) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 165,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE AND PARTS DISTRIBUTION DISCONNECT.
THE CAR HAS A STRONG GASOLINE SMELL BOTH INSIDE AND OUT WITH NO VISIBLE LEAKS. MECHANIC PERFORMED A SMOKE TEST AND FOUND A HAIRLINE CRACKS IN THE TOP OF THE FUEL PUMP THUS ALLOWING GASOLINE VAPORS TO ESCAPE. MECHANIC STATES HE HAS SEEN THIS PROBLEM SEVERAL TIMES BEFORE IN THESE VOLKSWAGENS.
TL* THE CONTACT OWNS A 2008 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT THE VEHICLE WAS NOT OPERABLE AFTER BEING STARTED. THE FAILURE OCCURRED WITHOUT WARNING. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE CONTACT WAS UNABLE TO GET THE RECALL REMEDY REPAIRED FOR FREE BECAUSE THE DEALER STATED THAT THE REPAIR HAD NOT BEEN FINALIZED. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TOWED TO SCHUMACHER VOLKSWAGEN OF NORTH PALM BEACH (3720 NORTHLAKE BLVD, SUITE B, LAKE PARK, FL 33403) WHERE THE FUEL PUMP WAS REPLACED. THE MANUFACTURER WAS NOTIFIED AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE MANUFACTURER PROVIDED CASE NUMBER: [XXX]. THE FAILURE MILEAGE WAS APPROXIMATELY 35,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT
RECALL FOR THE FOLLOWING: NO PART IS AVAILABLE TO FIX THIS AS OF YET. THE VEHICLE IS 10 YEARS OLD. I WANT TO SELL IT. ON CERTAIN VEHICLES, THERE COULD BE AN INTERRUPTION IN ELECTRICAL POWER TO THE FUEL PUMP CONTROL MODULE. THIS COULD RESULT IN THE FUEL PUMP RUNNING CONTINUOUSLY, RESULTING IN A DRAINED BATTERY AND/OR A NO START CONDITION, OR CAUSE A LOSS OF MOTIVE POWER WHILE THE VEHICLE IS IN MOTION, WHICH COULD INCREASE THE RISK OF A CRASH CAUSING INJURY AND/OR DAMAGE TO PROPERTY. RECALL STATUS RECALL INCOMPLETE. REMEDY NOT YET AVAILABLE REMEDY REPLACE THE FUEL PUMP CONTROL MODULE AND RELOCATE IT WITHIN THE VEHICLE. SAFETY RISK DESCRPITION A LOSS OF MOTIVE POWER WHILE THE VEHICLE IS IN MOTION COULD INCREASE THE RISK OF A CRASH CAUSING INJURY AND/OR DAMAGE TO PROPERTY.
TL* THE CONTACT OWNS A 2008 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (PAUL MILLER VOLKSWAGEN, 118 MORRISTOWN RD, BERNARDSVILLE, NJ 07924, 908-766-1600) AND WAS INFORMED THAT THE REMEDY WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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