RoadVitals

2008 Volkswagen R32

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
115
Latest Apr 3, 2024
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
2
Latest Mar 20, 2009
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
1
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 115 NHTSA owner-reported complaints for the 2008 Volkswagen R32, most frequently naming the transmission, fuel system and powertrain (other) categories. 2 safety recalls have been issued covering this model year; 1 NHTSA investigation names it; and 241 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

2 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY

Mar 20, 2009
5,000 units potentially affected
The defect: VOLKSWAGEN IS RECALLING APPROXIMATELY 5,000 MY 2008 R32 (5TH GENERATION) VEHICLES. WHEN CERTAIN DRIVING CONDITIONS ARE ACCOMPANIED BY HIGH AMBIENT TEMPERATURES, THE FUEL TANK VENTILATION VALVE MAY NOT REMAIN FULLY CLOSED. IF THIS HAPPENS, LIQUID FUEL MAY ENTER THE FUEL TANK VENTING SYSTEM AND MIGRATE INTO THE EVAPORATIVE SYSTEM, SATURATING THE CARBON CANISTER. SHOULD THIS OCCUR WHILE DRIVING, THE VEHICLE MAY EXPERIENCE PERFORMANCE ISSUES (I.E., VEHICLE JERKING) AND THE MALFUNCTION INDICATOR LAMP (MIL) IN THE INSTRUMENT CLUSTER COULD ILLUMINATE. FUEL COULD LEAK FROM THE EVAPORATIVE SYSTEM LEAK DETECTION PUMP FILTER.
The risk: A FUEL LEAK, IN THE PRESENCE OF AN IGNITION SOURCE, COULD LEAD TO A VEHICLE FIRE.
The remedy: DEALERS WILL REPLACE THE FUEL TANK VENTILATION VALVE WITH AN IMPROVED VALVE FREE OF CHARGE. THE RECALL BEGAN ON JUNE 2, 2009. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.
VOLKSWAGEN OF AMERICA, INCManufacturer number 20P6/S2View on NHTSA.gov

EXTERIOR LIGHTING:HEADLIGHTS

Sep 24, 2007
340,000 units potentially affected
The defect: CERTAIN VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." SOME VEHICLES MAY NOT HAVE HAD A REQUIRED CAP INSTALLED WHICH DISABLES THE HEADLIGHT HORIZONTAL AIM AND SOME VEHICLES MAY CONTAIN A CAP THAT DISABLES THE VERTICAL AIMING SCREW.
The risk: NONCOMPLIANCE CAN INHIBIT PROPER HEADLAMP AIM ADJUSTMENT FOR ROADWAY ILLUMINATION, IMPROPERLY AIMED HEADLAMPS COULD CAUSE REDUCED ROAD VISIBILITY, INCREASING THE RISK OF A CRASH.
The remedy: DEALERS WILL INSPECT FOR THE PRESENCE OF A CAP IN THE SOCKET OF THE LOW BEAM HORIZONTAL AIMING SCREW AND INSTALL ONE IF MISSING, AND INSPECT FOR THE PRESENCE OF A CAP IN THE SOCKET OF THE VERTICAL AIMING SCREW AND IF PRESENT, THE CAP WILL BE REMOVED. THE RECALL WILL BEGIN ON OCTOBER 31, 2007. OWNERS MAY CONTACT VW AT 1-800-822-8987.
VOLKSWAGEN OF AMERICA, INCManufacturer number Q8View on NHTSA.gov

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

PE09035ClosedPreliminary Evaluation

VEHICLE STALL/LOSS MOTIVE POWER

Opened Jul 17, 2009
Closed Nov 19, 2009

THE SUBJECT VEHICLES ARE EQUIPPED WITH DIRECT SHIFT GEARBOX (DSG) TRANSMISSIONS, WHICH FEATURE A 6-SPEED AUTOMATIC GEARBOX WITH TWO WET RUNNING CLUTCHES (DUAL CLUTCH) IN WHICH THE CLUTCH MECHANISM AND GEAR CHANGES ARE ELECTROHYDRAULICALLY OPERATED BY A MECHATRONIC CONTROL UNIT.THE DSG MECHATRONIC CONTROLLER INCLUDES EXTENSIVE SELF DIAGNOSTIC FUNCTIONS AND STRATEGIES TO ENSURE SAFE OPERATION AND PREVENT SYSTEM/COMPONENT DAMAGE IN THE EVENT OF COMPONENT FAILURES OR HARSH OPERATING CONDITIONS.THE BASIC HIERARCHY OF FAULT MODES INCLUDES SOME THAT ONLY RESULT IN THE STORAGE OF A DIAGNOSTIC TROUBLE CODE (DTC) AND CAUSE NO LOSS OF FUNCTION, SOME THAT STORE A DTC AND REDUCE VEHICLE OPERATION TO A LIMP HOME MODE, AND SOME THAT STORE A DTC AND CAUSE AN INTERRUPTION OF MOTIVE POWER (I.E., OPEN CLUTCH).THE DRIVER IS ALERTED TO THE LATTER TWO MODES BY THE DASH GEAR POSITION INDICATOR (PRNDS) FLASHING. ONE OF THE CONDITIONS THAT RESULTS IN INTERRUPTION OF MOTIVE POWER IS EXCESS GEARBOX TEMPERATURE.THE SYSTEM INITIALLY RESPONDS TO INCREASED GEARBOX TEMPERATURE BY RAMPING DOWN ENGINE TORQUE.IF THE TEMPERATURE KEEPS RISING THE MECHATRONIC UNIT RESPONDS BY OPENING THE CLUTCH.IN A DEFECT INFORMATION REPORT SUBMITTED TO NHTSA ON AUGUST 20, 2009, VOLKSWAGEN DESCRIBED A POTENTIAL DEFECT IN THE WIRING HARNESSES OF THE DSG GEARBOX TEMPERATURE SENSORS USED IN APPROXIMATELY 16,000 MODEL YEAR (MY) 2009 AND 2010 VOLKSWAGEN (EOS, JETTA AND GTI) AND AUDI (A3 AND TT/TT ROADSTER) VEHICLES EQUIPPED WITH DSG TRANSMISSIONS AND BUILT FROM SEPTEMBER 2008 THROUGH AUGUST 2009 (NHTSA RECALL NO. 09V-333, VOLKSWAGEN RECALL NO. 37E3/S7 AND AUDI RECALL NO 37E4/J7). VOLKSWAGEN PROVIDED THIS DESCRIPTION OF THE DEFECT, THE WIRING HARNESS OF A TEMPERATURE SENSOR IN THE DSG MAY HAVE CONNECTOR WIRES THAT WERE INSUFFICIENTLY CRIMPED BY THE CONNECTOR SUPPLIER DURING A LIMITED PRODUCTION PERIOD.WITH INSUFFICIENTLY CRIMPED CONNECTOR WIRES, A TEMPERATURE SENSOR HAS THE POTENTIAL TO FALSELY DETECT A HIGH GEARBOX OIL TEMPERATURE, CAUSING THE TRANSMISSION TO ABRUPTLY SHIFT TO NEUTRAL.IF THIS HAPPENS, THE SELECTOR LEVER POSITION INDICATOR WITHIN THE INSTRUMENT PANEL WILL FLASH.IN ADDITION, THE DEPRESS BRAKE PEDAL INDICATOR LIGHT WILL BE ILLUMINATED, ALERTING THE DRIVER TO APPLY THE BRAKES.IN HEAVY TRAFFIC, THE ABRUPT SHIFT TO NEUTRAL COULD LEAD TO A CRASH WITHOUT WARNING.VOLKSWAGEN ESTIMATED THAT LESS THAN ONE PERCENT OF THE RECALLED VEHICLES MAY CONTAIN THE DEFECT CONDITION. ODI IDENTIFIED 40 COMPLAINTS THAT APPEAR TO BE RELATED TO THE TEMPERATURE SENSOR DEFECT CONDITION DESCRIBED BY VOLKSWAGEN.VOLKSWAGEN RECEIVED 139 COMPLAINTS RELATED TO THE CONDITION, WITH 7 INVOLVING VEHICLES REPORTED TO ODI, RESULTING A 172 TOTAL COMPLAINTS TO ODI AND VOLKSWAGEN.ALL OF THESE COMPLAINTS INVOLVE THE MY 2009 AN 2010 VEHICLES SUBJECT TO RECALL 09V-333. ODI ALSO IDENTIFIED COMPLAINTS OF HARSH/JERKY SHIFTING IN SOME VOLKSWAGEN VEHICLES WITH DSG.VOLKSWAGEN ATTRIBUTED THIS CONDITION, WHICH TYPICALLY OCCURS AT VERY LOW SPEEDS, TO EXCESSIVE WEAR IN THE BUSHINGS OF THE TWO SOLENOID VALVES IN THE MECHATRONIC UNIT THAT CONTROL CLUTCH OPERATION.VOLKSWAGEN DOES NOT BELIEVE THAT THE THIS CONDITION IS A SAFETY DEFECT BECAUSE THE CHANGES IN SHIFT QUALITY DEVELOP GRADUALLY OVER TIME, DO NOT CAUSE A LOSS OF MOTIVE POWER AND HAVE NOT RESULTED IN ANY FATALITIES, INJURIES OR SERIOUS CRASHES (THERE WERE THREE REPORTED PROPERTY DAMAGE INCIDENTS RESULTING IN MINOR BODY DAMAGE IN VERY LOW SPEED, PARKING MANEUVERS).VOLKSWAGEN ADDRESSED THIS PROBLEM IN THE FIELD WITH A CUSTOMER SERVICE PROGRAM THAT INCLUDES THE REPLACEMENT OF POTENTIALLY AFFECTED MECHATRONIC UNITS AS WELL

POWER TRAIN:MANUAL TRANSMISSIONLed to recall 09V333000

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

ElectricalFuel system
Filed Apr 3, 2024

My vehicle started to develop a crank no start and intermittent stumble when idling at a light shortly after starting. I chalked it up to a possible fueling issue since I had lean codes. I replaced the fuel pump and filter with OE supplier parts. Within two months the crank no start situation returned. I began to research the concern and buried in a forum someone mentioned checking fuse 43 in the underhood fuse box. I went out to my car, removed the fuse and found that there was arcing on one of the legs and extending upwards into the fuse itself. I researched what the fuse is for on the VW service information page and it supplies power to the ignition coils. When I got home I removed the fuse box, opened it and found that the terminals for that fuse were slightly opened when compared to the rest of the box. I have not taken my car to any shop since as I was a certified VW tech and have the appropriate tools, education and training to work on my car. I have attached pictures of the fuse and the interior of the fusebox that shows the slight spread on the terminals. This thread covers what was happening to my car almost exactly, post 27 is where I learned about that fuse.

NHTSA ID
11580862
Incident
Mar 31, 2024
Fuel system
Filed Jul 19, 2020

I EXITED FROM A DRIVEWAY AT A RITEAID TO GET TO THE LIGHT ACROSS THE STREET, I HAVE ABOUT 3/4 TANK OF GAS AND THE ODOMETER READS 175 MILES, WHEN I GET TO THE MY NEXT DESTINATION, A DRIVE THRU, THE FUEL MARKER STARTS DROPPING FAST AND SO DOES MY ODOMETER, IT GOES DOWN TO ABOVE 1/4 OF A TANK AND MY MILES READ 110 LEFT, IN A SPAN OF ABOUT 10-15 MINUTES. THE VEHICLE WAS STATIONARY IN THE DRIVE THRU EXCEPT WHEN MOVING

NHTSA ID
11340239
Incident
Jul 17, 2020
Mileage
112,856 mi
Fuel systemExterior lighting
Filed Jun 27, 2020

WHEN CERTAIN DRIVING CONDITIONS ARE ACCOMPANIED BY HIGH AMBIENT TEMPERATURES, THE FUEL TANK VENTILATION VALVE MAY NOT REMAIN FULLY CLOSED. IF THIS HAPPENS, LIQUID FUEL MAY ENTER THE FUEL TANK VENTING SYSTEM AND MIGRATE INTO THE EVAPORATIVE SYSTEM, SATURATING THE CARBON CANISTER. SHOULD THIS OCCUR WHILE DRIVING, THE VEHICLE MAY EXPERIENCE PERFORMANCE ISSUES (I.E., VEHICLE JERKING) AND THE MALFUNCTION INDICATOR LAMP (MIL) IN THE INSTRUMENT CLUSTER COULD ILLUMINATE. FUEL COULD LEAK FROM THE EVAPORATIVE SYSTEM LEAK DETECTION PUMP FILTER. CONSEQUENCE A FUEL LEAK, IN THE PRESENCE OF AN IGNITION SOURCE, COULD LEAD TO A VEHICLE FIRE. *TR

NHTSA ID
11331195
Incident
Jun 27, 2020
Mileage
133,000 mi
Fuel system
Filed Jun 21, 2019

RAW FUEL SPEWING FROM LEAK DETECTION PUMP (LDP) FILTER LOCATED UNDER PASSENGER SIDE FENDER WELL. CHARCOAL CANISTER, LDP, EVAP LINES, & N80 VALVE ALL CONTAMINATED BY RAW FUEL. FUEL ENTERING EVAP SYSTEM WHEN HIGH AMBIENT TEMPS ARE PRESENT. P026 RECALL WAS ALREADY PERFORMED (IN 2012) BUT ISSUE HAS COME BACK. CONTACTED VWOA THEY SAID IT'S BEYOND THE RECALL'S 1 YEAR 12,000 MILE EXTENDED WARRANTY AND THAT THEY WOULD NOT DO ANYTHING TO FIX THE ISSUE. THIS IS A FIRE HAZARD THAT COULD POTENTIALLY LEAD TO SERIOUS INJURY AND/OR DEATH. BECAUSE VW KNOWS ABOUT THIS ISSUE THEY SHOULD BE HELD ACCOUNTABLE. VEHICLE WAS DRIVING IN NORMAL CITY TRAFFIC WHEN I SMELLED RAW FUEL. PULLED OVER TO SEE FUEL SPILLING OUT OF REAR PASSENGER FENDER WELL.

NHTSA ID
11221713
Incident
Jun 1, 2019
Mileage
117,000 mi
AirbagsDriver assistanceElectrical
Filed Mar 13, 2019

SUSPECT CLOCK SPRING FAILED. AIRBAG INDICATOR LIGHT IS ILLUMINATED. LOST ALL FUNCTIONS TO STEERING WHEEL MOUNTED CONTROLS. VW WOULD NOT PAY FOR THE REPAIR.

NHTSA ID
11186590
Incident
Jun 19, 2013
Mileage
36,000 mi
Powertrain (other)
Filed Jan 29, 2019

ON FOUR SEPARATE OCCASIONS, VEHICLE SPONTANEOUSLY SHIFTED INTO NEUTRAL. THIS OCCURRED ON BOTH HIGHWAY AND CITY STREETS, BOTH WHILE IN MOTION AND WHILE BRAKING (DOWNSHIFTING). THE LEVER SELECTOR POSITION FLASHED ON THE DASHBOARD AND THE "DEPRESS BRAKE" INDICATOR LIGHT CAME ON. VEHICLE REQUIRED SHIFTING TO PARK AND TURNING ENGINE ON/OFF (SOMETIMES SEVERAL TIMES) BEFORE BECOMING DRIVE-ABLE AGAIN. REPAIR FACILITY REPORTS TRANSMISSION TEMPERATURE FAULT, AS DESCRIBED IN THE FOLLOWING RECALL FOR OTHER VOLKSWAGEN/AUDI VEHICLES WITH THE SAME DSG TRANSMISSION: NHTSA CAMPAIGN ID 09V333000 VOLKSWAGEN IS RECALLING CERTAIN MODEL YEAR 2009 AND 2010 PASSENGER CARS MANUFACTURED BETWEEN SEPTEMBER 2008 AND AUGUST 2009. THE WIRING HARNESS OF A TEMPERATURE SENSOR IN THE DIRECT SHIFT GEARBOX (DSG) MAY HAVE CONNECTOR WIRES THAT WERE INSUFFICIENTLY CRIMPED. WITH INSUFFICIENTLY CRIMPED CONNECTOR WIRES, A TEMPERATURE SENSOR HAS THE POTENTIAL TO FALSELY DETECT A HIGH GEARBOX OIL TEMPERATURE, CAUSING THE TRANSMISSION TO ABRUPTLY SHIFT TO NEUTRAL. IF THIS HAPPENS, THE SELECTOR LEVER POSITION INDICATOR WITHIN THE INSTRUMENT PANEL WILL FLASH. IN ADDITION, THE "DEPRESS BRAKE PEDAL" INDICATOR LIGHT WILL BE ILLUMINATED, ALERTING THE DRIVER TO APPLY THE BRAKES. REPAIR FACILITY RECOMMENDS REMEDY OF REPLACING TRANSMISSION TEMPERATURE SENSOR AND TRANSMISSION FLUID. SAFETY RISK CAUSED BY INABILITY TO ACCELERATE WHEN CAR SPONTANEOUSLY SHIFTS INTO NEUTRAL AND DRIVER IS UNABLE TO SAFELY PULL OVER TO SHOULDER/SAFE AREA AND/OR AVOID OTHER VEHICLES.

NHTSA ID
11172854
Incident
Jan 28, 2019
Mileage
134,650 mi
Powertrain (other)
Filed Sep 3, 2017

VEHICLE FALSE NUETRALED ON A BUSY INTERSTATE. I WAS ALMOST REAR ENDED BY A 18-WHEELER SOLENOID FAILURE IN THE TRANSMISSION. NO POWER ON VEHICLE UNTIL FIX. THIS COULD CAUSE AND PROBABLY HAS CAUSED DEATH OR INJURY

NHTSA ID
11021239
Incident
Aug 31, 2017
Mileage
43,000 mi
Powertrain (other)
Filed Apr 13, 2016

I AM EXPERIENCING THE WELL KNOWN SYMPTOMS OF A FAILING MECHATRONIC UNIT IN THE VOLKSWAGEN DSG GEARBOX. THERE WAS A RECALL FROM PREVIOUS COMPLAINTS REGARDING THIS ISSUE. SYMPTOMS ARE LURCHING/HARSH ENGAGEMENT WHEN STARTING FROM A STOP. JERKY/ ALMOST BOUNCY REVERSING. HARSH/CLUNKY SHIFTS BETWEEN GEARS. LOSS OF DRIVE OPERATION AT FREEWAY SPEEDS. THIS CAN BE DANGEROUS IN MANY SITUATIONS. MY RECALL WAS COMPLETED THROUGH VOLKSWAGEN AT ROUGHLY 55,000 MILES. I STARTED TO NOTICE THE SYMPTOMS ARISE AGAIN AT APPROXIMATELY 103,000 MILES. THIS IS LITERALLY JUST AFTER THE VW "EXTENDED" WARRANTY ON THE DSG GEARBOX AND REPLACED MECHATRONICS UNIT EXPIRED. (10 YEAR/100,000 MILES) I FIND IT VERY ODD THAT THE FIRST MECHATRONICS UNIT LASTED JUST 50,000 MILES AND IT SEEMS AS IF THE 2ND HAS FAILED IN NEARLY THE EXACT SAME TIME FRAME. I HAVE CONTACTED VWOA AND THEY REFUSED ANY KIND OF GOODWILL OR ADDITIONAL ASSISTANCE REGARDING THIS ISSUE.

NHTSA ID
10855267
Incident
Mar 15, 2016
Mileage
103,000 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

V171901201285567

ENGINE

VW Engine oil quality standards

V171901201285565

ENGINE AND ENGINE COOLING

Update to Volkswagen engine oil standards

V171901201285562

ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION

Volkswagen Engine oil quality standards, update to attachments.

V191701202254810

ENGINE AND ENGINE COOLING:COOLING SYSTEM

Introduce new engine coolant compatible with all models and all model years.

V171901201285560

ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION

Engine oil quality standards, update to attachments.

V171901201285559

ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION

Volkswagen Engine Oil Quality Standards

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Volkswagen R32 by model year
YearComplaintsRecallsInvestigationsIssue Index
2011000
2010000
2009000
2008Viewing1152145.7
2007110
2006010
2005010
2004132047.2

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.