RoadVitals

2004 Volkswagen R32

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
13
Latest Apr 27, 2018
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
2
Latest Mar 29, 2007
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
2

Overview

Our database contains 13 NHTSA owner-reported complaints for the 2004 Volkswagen R32, most frequently naming the engine, tires & wheels and seat belts categories. 2 safety recalls have been issued covering this model year; and 108 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Engine313.0%
  • Tires & wheels313.0%
  • Seat belts28.7%
  • Body & structure28.7%
  • Airbags28.7%
  • Electrical28.7%
  • Powertrain (other)28.7%
  • Visibility14.3%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

2 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
07E023000

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER

Mar 29, 2007
13,128 units potentially affected
The defect: CERTAIN CARDONE MASTER CYLINDERS WITH PART NUMBERS 10-2925, 10-2987, 10-2987MZA, 10-3083, 11-3015, 11-3042, 11-3044, 11-3045, 11-3047, 11-3064, AND 11-3156, AND WITH DATE CODES LOWER THAN DCA7078 SOLD AS REPLACEMENT EQUIPMENT FOR USE ON THE VEHICLES LISTED ABOVE. THE SEAL ON MASTER CYLINDER CAN FAIL AND LEAK BRAKE FLUID.
The risk: LOSS OF BRAKE FLUID CAN RESULT IN POOR BRAKING PERFORMANCE, POSSIBLY RESULTING IN A VEHICLE CRASH.
The remedy: CARDONE WILL NOTIFY OWNERS AND OFFER TO REPURCHASE ANY DEFECTIVE MASTER CYLINDERS. THE RECALL BEGAN DURING APRIL 2007. OWNERS CAN CONTACT CARDONE AT 1-800-777-4780.
CARDONE INDUSTRIES, INC.View on NHTSA.gov
07V063000

EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH

Feb 20, 2007
1,002,000 units potentially affected
The defect: ON CERTAIN PASSENGER, WAGON, AND CONVERTIBLE VEHICLES EQUIPPED WITH OR WITHOUT CRUISE CONTROL, A BRAKE LIGHT SWITCH MAY MALFUNCTION IF IT WAS INSTALLED INCORRECTLY.
The risk: THE BRAKE LIGHTS COULD BECOME INOPERATIVE, OR REMAIN ON. FAILURE TO PROVIDE THE PROPER SIGNAL WHEN BRAKING COULD LEAD TO A CRASH WITHOUT WARNING.
The remedy: DEALERS WILL INSTALL THE NEWLY DESIGNED BRAKE LIGHT SWITCH FREE OF CHARGE. THE RECALL BEGAN ON APRIL 27, 2007, AND WILL BE CONDUCTED IN SEVERAL STAGGERED MAILINGS THROUGH SEPTEMBER 21, 2007. VEHICLES WITHIN THE MAKE, MODEL, AND MODEL YEAR OF THIS POPULATION MAY BE INVOLVED IN EITHER THIS RECALL OR 06V-183, BUT NOT BOTH. THE REMEDY IS THE SAME FOR EACH RECALL. VOLKSWAGEN DEALERS WILL APPLY THE REMEDY BASED ON THE VIN NUMBER OF THE VEHICLE. OWNERS MAY CONTACT VW AT 1-800-822-8987.
VOLKSWAGEN OF AMERICA, INCManufacturer number N4View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

View all 13
AirbagsInterior & seats
Filed Apr 27, 2018

THE OUTER SEAT BOLSTER SEAM OF THE DRIVER'S SEAT WHICH RETAINS THE SIDE AIR BAG HAS SPLIT ALONG A LENGTH OF APPROXIMATELY 18 INCHES. I AM CONCERNED THAT THIS WILL ADVERSELY AFFECT THE OPERATION OF THE SIDE AIR BAG SHOULD IT DISCHARGE. IT IS MY UNDERSTANDING THAT THIS IS A NOT UNCOMMON OCCURRENCE ON THIS CAR AND MODEL AS WELL AS MANY OTHERS. THE STRENGTH OF THE THREAD MUST BE SUCH THAT IT WILL PART WHEN REQUIRED TO ALLOW THE SIDE AIR BAG TO PROVIDE PROTECTION BUT NOT BE SO FRAIL THAT IT WILL SPLIT IN NORMAL USE INVOLVING ENTERING AND LEAVING THE SEAT OF THE CAR. EXPERT AUTO UPHOLSTERY TECHNICIANS ARE RELUCTANT TO REPAIR THE SEAT AS THE PROPER THREAD AND STITCH REQUIRED IS NOT CLEAR AND THEY FEAR LIABILITY SHOULD THE SIDE AIR BAG NOT DISCHARGE AS DESIGNED. REPLACING THE SEAT UPHOLSTERY IS PROHIBITIVELY COSTLY.

NHTSA ID
11090519
Incident
Apr 18, 2018
Mileage
75,000 mi
Seat belts
Filed Mar 13, 2013

VW WONT REPLACE A BROKEN SEAT BELT. I HAVE EXTENDED WARRANTY BY FIDELITY AND THEY WONT FIX IT EITHER. THIS IS A SAFETY ISSUE AND UNACCEPTABLE. THE PASSENGER REAR SEATBELT IS STUCK IN THE EXTENDED POSITION. VW QUOTED $500 TO FIX.. *TR

NHTSA ID
10502670
Incident
Mar 13, 2013
Electrical
Filed Dec 3, 2012

CAR JUST SHUTS OFF WHILE DRIVING. CHECKED ALL SENSORS ARE WORKING PROPERLY. AND NO CAR WONT START. ECU FAULTY, REPROGRAM OR REPLACEMENT NEED. *TR

NHTSA ID
10487168
Incident
Nov 23, 2011
Mileage
89,568 mi
Seat belts
Filed Feb 2, 2011

TL*THE CONTACT OWNS A 2004 VOLKSWAGEN GOLF R32. THE CONTACT STATED THAT THE REAR CENTER SEAT BELTS FAILED AND WERE UNABLE TO RETRACT. THE VEHICLE HAD NOT BEEN INSPECTED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND ADVISED HIM THAT THEY WOULD LOOK INTO IT AND CALL THE CONTACT BACK. THE FAILURE MILEAGE WAS APPROXIMATELY 100,600.

NHTSA ID
10380010
Incident
Feb 2, 2011
Mileage
100,600 mi
Airbags
Filed May 7, 2010

I BOUGHT A 2004 VOLKSWAGEN R32 AROUND NOVEMBER OF 08 AND ALL WAS OKAY, I NOTICED ONE DAY ABOUT 2 WEEKS LATER WHEN PUTTING MY SEAT ON THE DRIVERS SIDE BACK TO DRIVING POSITION THE AIRBAG FAULT LIGHT CAME ON IMMEDIATELY. I DO KNOW OTHERS THAT THE AIRBAG LIGHT HAS COME ON DUE TO IMPROPER WIRING LENGTH AS WELL (AROUND 12-15 OTHERS ON THE VW R32 FORUMS. WHEN YOU MOVE THE SEAT FORWARDS AND BACKWARDS ENOUGH THE WIRE WILL BECOME TIGHT AND EVENTUALLY PULL OUT OF THE AIRBAG IGNITER. THIS TOPIC IS ON EVERY VOLKSWAGEN FORUM FROM HERE TO GERMANY. OTHER VW'S WITH SEAT AIRBAGS HAVE THE SAME PROBLEM I HAVE DISCOVERED. I HOPE TO HEAR BACK FROM YOU SOON AS I WOULD NOT LIKE TO GET IN AN ACCIDENT AND HAVE THE AIRBAG NOT DEPLOY. I WOULD BE SHOCKED IF VW JUST LET THIS CONTINUE INTO THE FUTURE, THE 2008 R32'S HAVE THE SAME PROBLEM I'VE LEARNED. PLEASE HELP ME!! *TR

NHTSA ID
10329310
Incident
Jan 3, 2009
Mileage
28,250 mi
Engine
Filed Dec 31, 2008

SERVICE BULLETIN # 004, NHTSA NUMBER 10011567, FAILURE OF ENGINE COOLANT TEMPERATURE SENSOR AT 43,500 MILES. ENGINE NEVER WARMED TO OPERATING TEMPERATURE OF 87 DEGREES, OPENED THERMOSTAT AT 75 DEGREES.*TR

NHTSA ID
10253339
Incident
Dec 23, 2008
Mileage
43,500 mi
Engine
Filed Jul 15, 2008
Fire reported

ON JULY 13, 2008 WHILE DRIVING MY 2004 VOLKWAGEN R32 I NOTICED THAT THE CAR WAS DRIVING REALLY ROUGH AFTER I MADE AN EXIT FROM THE EXPRESSWAY WHEN I MADE IT TO A COMPLETE STOP I NOTICED THE SMELL OF ELECTRICAL/PLASTIC FIRE. I PULLED INTO A PARKING SPOT AND OBSERVED SMOKE COMING FROM UNDER THE HOOD. I OPENED THE HOOD AND SMOKE AND FLAMES WERE COMING FROM THE CENTER OF THE ENGINE AREA I WAS ABLE TO EXTINGUISH THE FLAMES BEFORE IT SPREAD. THE DEVICE THAT WAS CAUSING THE FIRE IS CALLED A COIL PACK. THIS IS THE FIRST TIME THIS HAS HAPPENED TO ME. I TOOK THE VEHICLE TO THE DEALER TO HAVE IT REPAIRED. I DID KEEP THE OLD PARTS AND TOOK PHOTOS OF THE DAMAGE. THE DEALER REPAIRED THE BURNT COIL PACK CONNECTOR HOWEVER THEY DID NOT HAVE THE ACTUAL COIL PACK TO REPLACE THE DAMAGED ONE. I WAS ABLE TO LOCATE A REPLACEMENT OEM THROUGH A DIFFERENT PARTS RETAILER. THE DEALER CHARGED ME TO REPAIR THE BURNED CONNECTOR AS MY CAR IS NO LONGER UNDER WARRANTY. *TR

NHTSA ID
10234417
Incident
Jul 13, 2008
Mileage
74,364 mi
Body & structureElectricalEngine+3 more
Filed Dec 28, 2007

I PURCHASED THE CAR IN NOV 2006 AND SINCE THEN HAD NUMEROUS PROBLEMS WITH THE CAR, RIGHT FORM THE START. TIRE PRESSURE LIGHT WAS ON FOR 10 MONTHS, UNABLE TO FIX, REMOTE GARAGE OPENER NOT WORKING PROPERLY, REMOTE CONTROL DOESN'T OPEN THE CAR, BACK DOOR DOESN'T OPEN AT ALL, ONE OF THE STUDS UNDERNEATH BROKE ON FREEWAY GOING TO LAS VEGAS, ENGINE LIGHT ON, CAR OVERHEATING. *TR

NHTSA ID
10213125
Incident
May 29, 2007
Mileage
30,000 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

V171901201285565

ENGINE AND ENGINE COOLING

Update to Volkswagen engine oil standards

V171901201285562

ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION

Volkswagen Engine oil quality standards, update to attachments.

V171901201285560

ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION

Engine oil quality standards, update to attachments.

V941901201152119

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Update model year applicability to include 2023.

V271901201189422

ELECTRICAL SYSTEM

Battery testing and charging using special tools VAS6161 & GRX3000VAS Charger. Updated to include additional model year applicability.

A002155201173212

ELECTRICAL SYSTEM:SOFTWARE

This bulletin contains general instructions for software updates.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Volkswagen R32 by model year
YearComplaintsRecallsInvestigationsIssue Index
2011000—
2010000—
2009000—
20081152145.7
2007110—
2006010—
2005010—
2004Viewing132047.2

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.