RoadVitals

2004 Freightliner Columbia

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
13
Latest Oct 7, 2008
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
10
Latest Dec 15, 2017
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
1
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
4
6 injuries, 2 deaths reported

Overview

Our database contains 13 NHTSA owner-reported complaints for the 2004 Freightliner Columbia, most frequently naming the engine, transmission and electrical categories. 10 safety recalls have been issued covering this model year; 1 NHTSA investigation names it; and 36 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Engine969.2%
  • Transmission215.4%
  • Electrical17.7%
  • Tires & wheels17.7%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

10 campaigns cover this model year

View all 10

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
17V810000

EQUIPMENT

Dec 15, 2017
24,860 units potentially affected
The defect: Daimler Trucks North America LLC (DTNA) is recalling certain 2002-2017 Freightliner Cascadia, Century Class, Columbia and Coronado trucks and Western Star 4700, 4900, 5700, 5900 and 6900 trucks. These vehicles are equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers that may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
The risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
The remedy: DTNA will notify owners, and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on April 11, 2018. Owners may contact DTNA customer service at 1-800-547-0712, or contact Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. DTNA's number for this recall is FL-759.
Daimler Trucks North America LLCManufacturer number FL-759View on NHTSA.gov
11V478000

FUEL SYSTEM, DIESEL

Sep 16, 2011
73,500 units potentially affected
The defect: DAIMLER TRUCKS IS RECALLING CERTAIN MODEL YEAR 2004 THROUGH 2008 HEAVY TRUCKS MANUFACTURED FROM JULY 11, 2003, THROUGH SEPTEMBER 28, 2007, EQUIPPED WITH EPA04 MODEL MBE4000 ENGINES BUILT WITH PLASTIC LOW PRESSURE FUEL LINES AND FUEL FILTERS MOUNTED NEAR THE CENTER OF THE ENGINE ON THE LEFT-HAND SIDE. THE PLASTIC LOW PRESSURE FUEL LINE BETWEEN ENGINE MOUNTED FUEL FILTER AND ENGINE BLOCK MAY DEVELOP A SUBSTANTIAL DIESEL FUEL LEAK.
The risk: THIS COULD CREATE A ROAD HAZARD INCREASING THE RISK OF A CRASH. FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.
The remedy: DAIMLER TRUCKS WILL NOTIFY OWNERS AND THE REMEDY WILL BE PERFORMED BY DETROIT DIESEL CORPORATION AUTHORIZED REPAIR FACILITIES. VEHICLES WILL BE INSPECTED AND THE PLASTIC LOW PRESSURE FUEL LINE WILL BE REPLACED WITH A STEEL LOW PRESSURE FUEL LINE. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. AN INTERIM LETTER WAS MAILED TO OWNERS ON OCTOBER 28, 2011. THE SAFETY RECALL BEGAN ON FEBRUARY 21, 2012. OWNERS MAY CONTACT DAIMLER TRUCKS AT 1-800-547-0712.
DAIMLER TRUCKS NORTH AMERICAManufacturer number 11C-2View on NHTSA.gov
09V366000

ENGINE AND ENGINE COOLING

Sep 23, 2009
25,362 units potentially affected
The defect: DAIMLER TRUCKS IS RECALLING MODEL YEAR 2004-2010 TRUCKS EQUIPPED WITH CATERPILLAR C15 ENGINE. THE VARIABLE VALVE ACTUATION OIL LINE MAY RUB AGAINST THE P-CLIPS RETAINING THE OIL LINE, CAUSING AN OIL LEAK.
The risk: AN OIL LEAK MAY RESULT IN A FIRE.
The remedy: DAIMLER TRUCKS IS WORKING WITH CATERPILLAR TO REMEDY THESE VEHICLES. PLEASE SEE CATERPILLAR'S DEFECT REPORT 09E-020. CATERPILLAR WILL INSPECT AND REPAIR THE NECESSARY COMPONENTS FREE OF CHARGE. THE RECALL BEGAN ON MAY 5, 2009. OWNERS MAY CONTACT CATERPILLAR TOLL-FREE AT 1-800-447-4986 OR DAIMLER TRUCKS AT 1-800-547-0712.
DAIMLER TRUCKS NORTH AMERICAManufacturer number FL-558View on NHTSA.gov

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

PE06033ClosedPreliminary Evaluation

STEERING COLUMN WELD CRACKS

Opened Aug 30, 2006
Closed Jan 30, 2007

EARLY WARNING AGGREGATE DATA SUBMITTED TO NHTSA BY FREIGHTLINER SUGGESTS THAT A STEERING (EWR CODE 01) PROBLEM EXISTS FOR THE 2004 AND 2005 CENTURY AND COLUMBIA CLASS VEHICLES.THE COUNT OF FIELD REPORTS SUBMITTED FOR THE FIRST QUARTER OF 2006 WAS SIGNIFICANTLY HIGHER THAN THE AVERAGE OF THE PREVIOUS 6 QUARTERS FOR THE AGGREGATE STEERING DATA.FURTHER REVIEW OF THE EWR DATA FOUNDFIELD REPORTS THAT DESCRIBED STEERING COLUMN FAILURES AS A RESULT OF WELDS CRACKING OR BREAKING.INFORMATION RECEIVED FROM FREIGHTLINER DETAILS A NUMBER OF STEERING COLUMNFAILURES ON THE SUBJECT VEHICLES.THESE FAILURES WERE THE RESULT OF MISSING AND CRACKED WELDS ON THE STEERING COLUMN ASSEMBLY.AN ENGINEERING ANALYSIS (EA) IS WARRANTED TO DETERMINE IF THE WELD FAILURES IN THE STEERING COLUMN CREATE A SITUATION WHERE THE VEHICLE BECOMES DIFFICULT TO STEER OR STARTLES THE DRIVER PRESENTING A SAFETY RISK.

STEERING:COLUMN

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

View all 13
Engine
Filed Oct 7, 2008
Crash reportedFire reported1 injury reported1 death reported

PERSONAL FRIEND/TRUCK DRIVER WAS DRIVING 2004 FREIGHTLINER COLUMBIA WITH MERCEDES ENGINE ON INTERSTATE HIGHWAY. OTHER MOTORIST SAW HIM DRIVING ERRATICALLY, AND CALLED POLICE. DASH CAMERA RECORDS HIM WEAVING IN THE ROAD AND FINALLY VEERING INTO ONCOMING LANE, CRASHING INTO CONCRETE BARRIER. IMPACT WITH THE WALL CAUSES FUEL TANK TO SEPARATE FROM CAB, CAUSING SMALL FIRE WHICH DID NOT BURN DRIVER OR CAB. DRIVER WAS PRONOUNCED DEAD AT THE SCENE. AUTOPSY REVEALED SIGNIFICANTLY HIGH LEVEL OF CO IN BLOOD (61-65 %), BUT NO HEART ATTACK OR STROKE OR ANY OTHER NATURAL CAUSE. DEATH IS RULED ACCIDENTAL. FORTUNATELY, THERE WERE NO OTHER SERIOUS INJURIES, BUT MANY OTHERS COULD HAVE BEEN KILLED. THERE IS APPARENTLY A PROBLEM WITH THE EXHAUST SYSTEM ON THIS VEHICLE, AND OTHERS WILL DIE UNLESS THIS PROBLEM IS CORRECTED. *TR

NHTSA ID
10244649
Incident
Feb 7, 2008
Tires & wheels
Filed Feb 14, 2008
Crash reported

2004 FREIGHTLINER COLUMBIA CONVENTIONAL TIRE BLOW OUT. CONSUMER STATED THAT WHEN THE TIRE BLEW OUT IT CAUSED THE SECOND TRAILER TO HIT A GUARDRAIL IN TWO LOCATIONS. *KB OHIO TRAFFIC CRASH REPORT # 10-0013-89. *JB

NHTSA ID
10218370
Incident
Jan 12, 2008
Electrical
Filed Aug 28, 2007
Fire reported

2004 FREIGHTLINER COLUMBIA CAUGHT FIRE UNDER THE HOOD. *KB ACCORDING TO THE REPORT, THE FIRE STARTED DUE TO A POSSIBLE SHORT IN THE WRING. OHIO TRAFFIC CRASH REPORT *JB

NHTSA ID
10201486
Incident
Jul 23, 2007
Engine
Filed Nov 10, 2006
1 injury reported

I HAVE A FREIGHTLINER COLUMBIA WITH A MBE 4000 MERCEDES ENGINE. THIS IS THE SECOND TIME I HAD TO PUT THE TRUCK IN A SHOP FOR AN EXHAUST LEAK. THIS TIME THE EXHAUST MANIFOLD WAS LEAKING FUMES INTO THE CAB AND MADE ME SICK WITH CARBON MONOXIDE. TOOK TRUCK TO PENN DETROIT DIESEL IN YORK HAVEN,PA. THEY FOUND THAT THE EXHAUST MANIFOLD WAS OFF ON PORT #1 AND #2 BY 1/16 INCH THERE BY ALLOWING EXHAUST FUMES TO ESCAPE AND ENTER THE CAB THROUGH THE FRESH AIR VENT THAT IS UNDER THE HOOD OF THE TRUCK. THEY CHECKED FOR EXHAUST LEAKS AFTER THE WORK WAS DONE AND SAID IT WAS FIXED. I THEN HOOKED UP TO MY TRAILER AND DID MY WALK AROUND AND SMELLED A STRONG ODOR OF EXHAUST COMING FROM THE FRONT OF THE TRUCK. I WHEN BACK IN AND REPORTED THIS AND THEY SAID THAT IT WAS THE OIL BURNING OFF THE MANIFOLD. I AM STILL GETTING CO IN THE TRUCK. WILL THIS END WHEN I DIE OR KILL SOMEONE ELSE??ANY HELP ON THIS MATTER WOULD BE GRATEFUL!!!! *NM

NHTSA ID
10173131
Incident
Oct 31, 2006
Mileage
295,400 mi
Engine
Filed Oct 22, 2006

HAVE FREIGHTLINER COLUMBIA WITH AN MBE 4000 MERCEDES. HAD FLEX PIPE THAT WAS CRACKED LETTING IN CO FUMES. HAD THIS REPLACED BUT AM STILL GETTING LOW LEVELS OF CARBON MONOXIDE IN TRUCK. IT SEAMS TO BE COMING IN THROUGH THE AIR CONDITIONING AND HEATER VENTS. JFB. *NM

NHTSA ID
10171541
Incident
Oct 5, 2006
Mileage
287,737 mi
Engine
Filed Jun 11, 2006
1 injury reported

HAVING HEALTH ISSUES, HEADACHES, BLURRED VISION, INFECTION IN EYE, FATIGUE, HARD BREATHING, CHEST PAINS, DID TEST FOR CARBON MONOXIDE LEVELS OF 31,J UST SITTING, NO OTHER VEHICLES AROUND WHILE TESTING. BEEN ILL FOR A LONG TIME. CAN TASTE THE FUMES COMING IN. THESE FUMES COMING THROUGH THE AIR CONDITION VENTS. MERCEDES ENGINE. *JB

NHTSA ID
10159540
Incident
Jun 10, 2006
Mileage
300,000 mi
Engine
Filed Jun 11, 2006
1 injury reported

SUSPECT CARBON MONOXIDE ENTERING THROUGH VENTS MAKING ME ILL HAVING HEADACHES ,EYE INFECTIONS AND CHEST PAINS SHORTNESS OF BREATH, FATIGUE BLURRED VISION. CHECKED LEVELS OF CARBON MONOXIDE UP TO 31, COMING THROUGH AIR VENTS. *JB

NHTSA ID
10159539
Incident
Jun 11, 2006
Mileage
300,000 mi
Engine
Filed Nov 7, 2005
2 injuries reported

CARBON MONOXIDE LEAKAGE INTO CAB FROM HEATER/AIR CONDITIONING SYSTEM ON FREIGHTLINER COLUMBIA TRUCKS WITH DETROIT EGR (EPA COMPLIANT) ENGINES ABOUT 2003 AND NEWER. CARBON MONOXIDE RESULTED IN ELEVATED BLOOD PRESSURE, NAUSEA, FLU LIKE SYMPTOMS, HEADACHES, TIREDNESS, ETC.. TRUCK HAS BEEN WORKED ON 5 TIMES FOR THIS PROBLEM, NUMEROUS PARTS HAVE BEEN REPLACED. HAS NOT CORRECTED THE PROBLEM, OR ONLY FOR A SHORT WHILE. PROBLEM EXISTS IN SEVERAL AREAS AND IS NOT READILY APPARENT WHEN DOING IN SHOP TESTING, REPAIR AND REPLACEMENT. SOME PROBLEMS ARE RELATED TO FREIGHTLINER AND SOME TO DETROIT DIESEL. HAVE BEEN ADVISED IS NOT UNCOMMON. *JB

NHTSA ID
10141936
Incident
Nov 4, 2005
Mileage
150,000 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

04TS-43REV4

ENGINE AND ENGINE COOLING

Revised Technical Service Letter for Series 60 and Series 50 Camshaft Timing Specifications. Camshaft timing, valve lash, injector height, and Jake Brake lash are all very important specifications that must be followed closely in order to optimize the performance and service life of any Detroit Diesel engine.

TechTalk8141

ENGINE AND ENGINE COOLING

Tech Talk discussion on Hard Cold Start.

SB35-036

POWER TRAIN

Revised Freightliner Service Bulletin for Axle Flange Gasket Replaced with O-Ring. Revision removed steps instructing removal and installation of wheels. Daimler Trucks North America has released a new axle shaft to hub rubber O-ring (part number 11-30728-000) as a replacement for the paper gasket (part number 11-14418-000). The new O-ring will provide better sealing and is reusable. It is quicker and easier to use compared to the paper gasket, because using a paper gasket requires cleaning the hub when the axle shaft is removed.

SB54-278

ELECTRICAL SYSTEM; EQUIPMENT

Updated Freightliner Service Bulletin for Powernet Troubleshooting Guide - Batteries, Path, Alternator, and Starter. This bulletin replaces the version dated 5/31/2017. Information is added about the BCT-460DTNA PowerNet Assessment Tool. When troubleshooting Powernet issues, use the BCT-460DTNA PowerNet Assessment Tool. As of May 29, 2018, the AutoMeter® is the only Daimler-approved tool for troubleshooting vehicle Powernet issues.

SB35-036

EQUIPMENT; POWER TRAIN

Freightliner Service Bulletin for Axle Flange Gasket Replaced with O-Ring. Daimler Trucks North America has released a new axle shaft to hub rubber O-ring (part number 11-30728-000) as a replacement for the paper gasket (part number 11-14418-000). The new O-ring will provide better sealing and is reusable. It is quicker and easier to use compared to the paper gasket, because using a paper gasket requires cleaning the hub when the axle shaft is removed.

20TS-01

ENGINE AND ENGINE COOLING; EQUIPMENT ADAPTIVE/MOBILITY

Technical Service Letter for DDC Series 60 engines concerning Series 60 Cylinder Head Resurfacing/Finish. Detroit Diesel does not recommend third party resurfacing of Series 60 cylinder heads (outside of Detroit and Detroit Reman).

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Freightliner Columbia by model year
YearComplaintsRecallsInvestigationsIssue Index
2021010—
2020020—
2019030—
2018020—
2017031—
2016031—
2015031—
2014051—
2013051—
2012061—
20110132—
20101182—
20092202—
20081303—
20071127357.0
20061421470.9
20053814464.8
2004Viewing1310168.7
2003105260.9
2002232—
2001312—
2000132—
1999022—
1998022—
1997011—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.