EQUIPMENT
2002 Freightliner Columbia
Recalls, owner-reported complaints, investigations and safety data
Data refreshed
Overview
Our database contains 2 NHTSA owner-reported complaints for the 2002 Freightliner Columbia, most frequently naming the fuel system and steering categories. 3 safety recalls have been issued covering this model year; 2 NHTSA investigations name it; and 164 manufacturer communications are on file.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaint activity over time
When owners filed reports about this model year
Not enough dated records to plot a meaningful trend — 2 months of data.
What owners report
Complaints grouped by the component NHTSA recorded
- Fuel system150.0%
- Steering150.0%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Safety recalls
3 campaigns cover this model year
Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.
Check a VIN on NHTSA.govSEATS
SERVICE BRAKES, AIR
Safety investigations
NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.
Daimler Trucks North America Recalls
On April 23, 2018, the National Highway Traffic Safety Administration (“NHTSA”) opened Audit Query (AQ18002) to assess the timeliness and scope of four recalls filed by Daimler Trucks North America, LLC (“DTNA”). NHTSA subsequently expanded AQ18002 to examine the timeliness and scope of three additional DTNA recalls and compliance with early warning reporting and manufacturer communications reporting requirements. NHTSA and DTNA entered into a Consent Order on December 29, 2020, to resolve NHTSA’s assertions that certain recalls within the scope of AQ18002 were untimely, DTNA failed to timely submit certain manufacturer communications to NHTSA, and DTNA failed to submit field reports to NHTSA as required. As part of the Consent Order, DTNA agreed to a total civil penalty of thirty million dollars ($30,000,000), of which ten million dollars ($10,000,000) was paid on January 12, 2021. Also, of that total civil penalty, DTNA agreed to spend five million dollars ($5,000,000) on the specific performance obligations to develop advanced data analytics capabilities to enhance its ability to detect and study emerging safety-related defect trends on its vehicles (“Safety Data Analytics infrastructure”) and an advanced data analytics and reporting platform that integrates data on emerging safety-related defect trends on its vehicles and recall lessons learned (“Safety Communications Platform”). The Consent Order also held fifteen million dollars ($15,000,000) of the civil penalty in abeyance pending DTNA’s satisfactory completion of the requirements of the Consent Order, and its compliance with the Safety Act, and regulations thereunder. NHTSA and DTNA agreed to a two-year term for the Consent Order—with an option for NHTSA to extend the Consent Order for an additional year, if warranted. In the Consent Order, DTNA agreed to numerous performance obligations, including monthly meetings with NHTSA to discuss potential safety issues, recent manufacturer communications, and recall decision-making, among other things; quarterly meetings with NHTSA to discuss DTNA’s progress on the performance obligations under the Consent Order, including the Safety Data Analytics infrastructure and Safety Communications Platform, and any issues related to compliance with the Consent Order, Safety Act, or regulations; development of written procedures and employee training materials to help DTNA comply with its legal obligations to timely identify and report safety defects and noncompliances, submit complete and accurate recall filings, and timely submit manufacturer communications and field reports to NHTSA; and identifying and reporting previously unreported manufacturer communications and field reports. Also, via the Consent Order, DTNA acknowledged that the failure or inability to identify a specific root cause, develop an adequate remedy or repair, or confirm the affected population of vehicles are not bases for delaying filing a recall with NHTSA. On December 22, 2022, NHTSA extended the Consent Order for a term of one year due to concerns about DTNA’s compliance with its recall-related obligations. Specifically, NHTSA expressed concerns about the completeness of DTNA’s recall reports and issues identified with owner notification letters during the term of the Consent Order, as well as the length of time that DTNA took to consider a straightforward noncompliance issue before filing a recall and DTNA’s interactions with NHTSA during the term of the Consent Order. NHTSA addressed these concerns with DTNA during the third year of the Consent Order. The extended term of the Consent Order expired on December 28, 2023. Based on the Consent Order, this investigation, AQ18002, is closed. Closure of this AQ has no bearing on the terms of the Consent Order or DTNA’s ongoing legal obligations, and it does not represent a determination by NHTSA as to DTNA’s performance under the Consent Order.
INTEGRAL HUB AND BEARING ASSEMBLY
FREIGHTLINER SUBMITTED A DEFECT REPORT ON MARCH 21, 2003 IN WHICH THEY IDENTIFIED APPROXIMATELY 5000 TRUCKS AS POSSIBLY BEINGAFFECTED BY THIS PROBLEM.ARVINMERITOR (FRONT AXLE MFR) SUBMITTED A DEFECT REPORT ONAPRIL 16, 2003, WHICH IDENTIFIES 6098 FREIGHTLINER TRUCKS ASBEING AFFECTED BY THIS RECALL AND 1191 AXLES SOLD TO FREIGHTLINER IN THE AFTERMARKET. ODI NOTES THAT THERE ARE TWOINTEGRAL HUB AND BEARING ASSEMBLIES PER FRONT AXLE.FREIGHTLINER IDENTIFIED VEHICLES INCLUDINGFREIGHTLINER,STERLING, AND WESTERN STAR BRAND NAME AS BEINGAFFECTED BY THIS RECALL.SEE ATTACHED SUMMARY REPORT FOR ADDITIONAL DETAILS.
Recent owner complaints
Reports submitted to NHTSA, shown in the owner's own words
2002 FREIGHTLINER LEAKED DIESEL FUEL DUE TO A BROKEN FUEL LINE. *TS *JB
- NHTSA ID
- 10166921
- Incident
- Jul 10, 2006
PREVIOUSLY SUBMITTED REPORT ON A TOTAL OF 5 FAILURES, ODI NUMBER 762991 ON 6/12/2002. SINCE THAT POINT WE HAVE HAD AN ADDITIONAL 14 FAILURES, AND 1 MORE ACCIDENT. TRW THE MANUFACTURER OF THE STEERING GEAR BOX HAS NOT MADE ANY EFFORT TO CORRECT THE PROBLEM TO THE BEST OF OUR KNOWLEDGE. PROFESSIONAL ENGINEER, [XXX]. BILL OF TRIDENT ENGINEERING IN ANNAPOLIS, MD HAS ADVISED US WE SHOULD REPORT EACH FAILURE. HE FEELS THERE IS A SUBSTANTIAL THREAT TO PUBLIC SAFETY CONCERNING THIS PROBLEM. IT APPEARS THE PROBLEM IS "LOSS OF POWER STEERING ASSIST WHEN MAKING LEFT TURNS, USUALLY (BUT NOT ALWAYS) AT LOW SPEEDS". THE PROBLEMS SOUNDS JUST LIKE THE SUBJECT OF THE RECENT GM RECALL. OTHER FAILURES INCLUDE OUR UNIT 3612 - 2001 FREIGHT -[XXX] FAILED 07/24/02;OUR UNIT 3624-2001 FREIGHT-[XXX] FAILED 06/22/02; OUR UNIT 3728-2001 FREIGHT-[XXX] FAILED 07/25/02;OUR UNIT 3729-2001 FREIGHT-[XXX] FAILED 07/12/02;OUR UNIT 3956-2001 FREIGHT-[XXX] FAILED 08/18/02; OUR UNIT 3650-2001 FREIGHT-[XXX] FAILED 09/14/02; OUR UNIT 3568-2001 FREIGHT -[XXX] FAILED 09/21/02;OUR UNIT 3626-2001 FREIGHT -[XXX] FAILED10/05/02;OUR UNIT 3681-2001 FREIGHT-[XXX] FAILED10/06/02;OUR UNIT 3749-2001 FREIGHT -[XXX]-10/23/02;OUR UNIT 3776-2001 FREIGHT -[XXX]-10/25/02;OUR UNIT 3827-2001 FREIGHT -[XXX]-10/26/02. WE ARE ALSO AWARE OF APPROXIMATELY 15 ADDITIONAL FAILURES AT MISSISSIPPI FAST FREIGHT, ANOTHER MOTOR CARRIER. IN ALL 19 OF OUR FAILURES THE DRIVERS CLAIMED THEY COULD NOT TURN LEFT. IT IS OUR UNDERSTANDING THAT THE FAILURES AT THE OTHER CARRIER WERE THE SAME. DT INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
- NHTSA ID
- 770204
- Incident
- Nov 26, 2002
Manufacturer communications
A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.
ENGINE AND ENGINE COOLING
Revised Technical Service Letter for Series 60 and Series 50 Camshaft Timing Specifications. Camshaft timing, valve lash, injector height, and Jake Brake lash are all very important specifications that must be followed closely in order to optimize the performance and service life of any Detroit Diesel engine.
POWER TRAIN
Revised Freightliner Service Bulletin for Axle Flange Gasket Replaced with O-Ring. Revision removed steps instructing removal and installation of wheels. Daimler Trucks North America has released a new axle shaft to hub rubber O-ring (part number 11-30728-000) as a replacement for the paper gasket (part number 11-14418-000). The new O-ring will provide better sealing and is reusable. It is quicker and easier to use compared to the paper gasket, because using a paper gasket requires cleaning the hub when the axle shaft is removed.
ELECTRICAL SYSTEM; EQUIPMENT
Updated Freightliner Service Bulletin for Powernet Troubleshooting Guide - Batteries, Path, Alternator, and Starter. This bulletin replaces the version dated 5/31/2017. Information is added about the BCT-460DTNA PowerNet Assessment Tool. When troubleshooting Powernet issues, use the BCT-460DTNA PowerNet Assessment Tool. As of May 29, 2018, the AutoMeterî is the only Daimler-approved tool for troubleshooting vehicle Powernet issues.
EQUIPMENT; POWER TRAIN
Freightliner Service Bulletin for Axle Flange Gasket Replaced with O-Ring. Daimler Trucks North America has released a new axle shaft to hub rubber O-ring (part number 11-30728-000) as a replacement for the paper gasket (part number 11-14418-000). The new O-ring will provide better sealing and is reusable. It is quicker and easier to use compared to the paper gasket, because using a paper gasket requires cleaning the hub when the axle shaft is removed.
ENGINE AND ENGINE COOLING; EQUIPMENT ADAPTIVE/MOBILITY
Technical Service Letter for DDC Series 60 engines concerning Series 60 Cylinder Head Resurfacing/Finish. Detroit Diesel does not recommend third party resurfacing of Series 60 cylinder heads (outside of Detroit and Detroit Reman).
EQUIPMENT
Warranty Information Letter sent to customers regarding new refrigerator supplier for returning parts.
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.
Compare model years
Complaint and recall counts across every year of this model
| Year | Complaints | Recalls | Investigations | Issue Index |
|---|---|---|---|---|
| 2021 | 0 | 1 | 0 | — |
| 2020 | 0 | 2 | 0 | — |
| 2019 | 0 | 3 | 0 | — |
| 2018 | 0 | 2 | 0 | — |
| 2017 | 0 | 3 | 1 | — |
| 2016 | 0 | 3 | 1 | — |
| 2015 | 0 | 3 | 1 | — |
| 2014 | 0 | 5 | 1 | — |
| 2013 | 0 | 5 | 1 | — |
| 2012 | 0 | 6 | 1 | — |
| 2011 | 0 | 13 | 2 | — |
| 2010 | 1 | 18 | 2 | — |
| 2009 | 2 | 20 | 2 | — |
| 2008 | 1 | 30 | 3 | — |
| 2007 | 11 | 27 | 3 | 57.0 |
| 2006 | 14 | 21 | 4 | 70.9 |
| 2005 | 38 | 14 | 4 | 64.8 |
| 2004 | 13 | 10 | 1 | 68.7 |
| 2003 | 10 | 5 | 2 | 60.9 |
| 2002Viewing | 2 | 3 | 2 | — |
| 2001 | 3 | 1 | 2 | — |
| 2000 | 1 | 3 | 2 | — |
| 1999 | 0 | 2 | 2 | — |
| 1998 | 0 | 2 | 2 | — |
| 1997 | 0 | 1 | 1 | — |
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.