EQUIPMENT
2003 Freightliner Columbia
Recalls, owner-reported complaints, investigations and safety data
Data refreshed
Overview
Our database contains 10 NHTSA owner-reported complaints for the 2003 Freightliner Columbia, most frequently naming the engine, body & structure and exterior lighting categories. 5 safety recalls have been issued covering this model year; 2 NHTSA investigations name it; and 167 manufacturer communications are on file.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaint activity over time
When owners filed reports about this model year
View as table
| Month | Complaints filed | Cumulative |
|---|---|---|
| Mar 2003 | 1 | 1 |
| Jul 2003 | 1 | 2 |
| Aug 2003 | 1 | 3 |
| Oct 2003 | 1 | 4 |
| Nov 2003 | 1 | 5 |
| Jun 2005 | 1 | 6 |
| Oct 2006 | 1 | 7 |
| Nov 2007 | 1 | 8 |
| Apr 2008 | 1 | 9 |
| Jun 2011 | 1 | 10 |
What owners report
Complaints grouped by the component NHTSA recorded
- Engine660.0%
- Body & structure110.0%
- Exterior lighting110.0%
- Tires & wheels110.0%
- Transmission110.0%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Safety recalls
5 campaigns cover this model year
Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.
Check a VIN on NHTSA.govSERVICE BRAKES, AIR:SUPPLY:CHECK VALVE
SEATS
Safety investigations
NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.
Daimler Trucks North America Recalls
On April 23, 2018, the National Highway Traffic Safety Administration (“NHTSA”) opened Audit Query (AQ18002) to assess the timeliness and scope of four recalls filed by Daimler Trucks North America, LLC (“DTNA”). NHTSA subsequently expanded AQ18002 to examine the timeliness and scope of three additional DTNA recalls and compliance with early warning reporting and manufacturer communications reporting requirements. NHTSA and DTNA entered into a Consent Order on December 29, 2020, to resolve NHTSA’s assertions that certain recalls within the scope of AQ18002 were untimely, DTNA failed to timely submit certain manufacturer communications to NHTSA, and DTNA failed to submit field reports to NHTSA as required. As part of the Consent Order, DTNA agreed to a total civil penalty of thirty million dollars ($30,000,000), of which ten million dollars ($10,000,000) was paid on January 12, 2021. Also, of that total civil penalty, DTNA agreed to spend five million dollars ($5,000,000) on the specific performance obligations to develop advanced data analytics capabilities to enhance its ability to detect and study emerging safety-related defect trends on its vehicles (“Safety Data Analytics infrastructure”) and an advanced data analytics and reporting platform that integrates data on emerging safety-related defect trends on its vehicles and recall lessons learned (“Safety Communications Platform”). The Consent Order also held fifteen million dollars ($15,000,000) of the civil penalty in abeyance pending DTNA’s satisfactory completion of the requirements of the Consent Order, and its compliance with the Safety Act, and regulations thereunder. NHTSA and DTNA agreed to a two-year term for the Consent Order—with an option for NHTSA to extend the Consent Order for an additional year, if warranted. In the Consent Order, DTNA agreed to numerous performance obligations, including monthly meetings with NHTSA to discuss potential safety issues, recent manufacturer communications, and recall decision-making, among other things; quarterly meetings with NHTSA to discuss DTNA’s progress on the performance obligations under the Consent Order, including the Safety Data Analytics infrastructure and Safety Communications Platform, and any issues related to compliance with the Consent Order, Safety Act, or regulations; development of written procedures and employee training materials to help DTNA comply with its legal obligations to timely identify and report safety defects and noncompliances, submit complete and accurate recall filings, and timely submit manufacturer communications and field reports to NHTSA; and identifying and reporting previously unreported manufacturer communications and field reports. Also, via the Consent Order, DTNA acknowledged that the failure or inability to identify a specific root cause, develop an adequate remedy or repair, or confirm the affected population of vehicles are not bases for delaying filing a recall with NHTSA. On December 22, 2022, NHTSA extended the Consent Order for a term of one year due to concerns about DTNA’s compliance with its recall-related obligations. Specifically, NHTSA expressed concerns about the completeness of DTNA’s recall reports and issues identified with owner notification letters during the term of the Consent Order, as well as the length of time that DTNA took to consider a straightforward noncompliance issue before filing a recall and DTNA’s interactions with NHTSA during the term of the Consent Order. NHTSA addressed these concerns with DTNA during the third year of the Consent Order. The extended term of the Consent Order expired on December 28, 2023. Based on the Consent Order, this investigation, AQ18002, is closed. Closure of this AQ has no bearing on the terms of the Consent Order or DTNA’s ongoing legal obligations, and it does not represent a determination by NHTSA as to DTNA’s performance under the Consent Order.
DIESEL EXHAUST GAS INTRUSION
THE PRELIMINARY EVALUATION WAS OPENED BASED ON 3 COMPLAINTS FROM DRIVERS OF 2003 MODEL YEAR (MY) FREIGHTLINER COLUMBIA TRUCK TRACTORS AND ON INFORMATION PROVIDED BY FREIGHTLINER INDICATING A KNOWN PROBLEM OF EXHAUST LEAKS IN CERTAIN DETROIT DIESEL SERIES-60 ENGINES EQUIPPED WITH A ?COOLED EGR? EMISSIONS CONTROL SYSTEM.DURING THE INVESTIGATION, ODI REQUESTED RELATED INFORMATION ON ALL 2000 MY THROUGH THE CURRENT 2005 MY FREIGHTLINER TRUCK TRACTORS FOR COMPARISON PURPOSES.ODI?S INITIAL CONCERN STEMMED FROM THE AFFECTS OF POSSIBLE CARBON MONOXIDE POISONING AND WHETHER OR NOT THIS PROBLEM MAY CONSTITUTE A SAFETY RISK.THE ?INJURY INCIDENTS? INCLUDED IN THE FAILURE REPORT SUMMARY ARE A COUNT OF SUBJECT VEHICLES IN WHICH DRIVERS REPORTED FEELING ILL AS A RESULT OF SOME KIND OF ENGINE COMPARTMENT FUMES ENTERING THE CAB OF THEIR VEHICLES, AND THE ?INJURIES? ARE THE NUMBER OF SUCH INSTANCES EXPERIENCED BY THE DRIVERS OF THESE VEHICLES.
Recent owner complaints
Reports submitted to NHTSA, shown in the owner's own words
2005 FREIGHTLINER CONVENTIONAL, UNIT 1 AND 2 WAS TRAVELING WESTBOUND ON THE OHIO TURNPIKE, WHEN UNIT 1 RIGHT SIDE TRAILER TIRE BLEW CAUSING TIRE DEBRIS TO STRIKE UNIT 2. *BF (OHIO TRAFFIC CRASH REPORT# 10-0163-89)*JB
- NHTSA ID
- 10404851
- Incident
- Apr 24, 2011
EXHAUST FUMES COMING INTO CAB, CAUSING DIZZINESS, BURNING EYES, AND STUFFY AND BURNING SENSATION IN NOSE AND ON SKIN. I HAVE HAD ALL EXHAUST MANIFOLDS AND GASKETS REPLACED AND I STILL HAVE THE PROBLEM. I FINALLY WENT TO THE INTERNET TO SEE IF THERE WAS SOMETHING I COULD DO TO FIX THE PROBLEM AND FOUND OUT THAT OTHER DRIVERS ARE COMPLAINING ABOUT THIS SAME ISSUE. THE TRUCK THAT I OWN AND DRIVE IS A FREIGHTLINER COLUMBIA WITH SERIES 60 DETROIT ENGINE. I AM GOING TO TAKE A CARBON MONOXIDE DETECTOR ALONG ON MY NEXT TRIP TO SEE IF THERE IS A PROBLEM. *TR
- NHTSA ID
- 10226335
- Incident
- Mar 28, 2008
THERE ARE NO HAND HOLDS ON THE DRIVER'S SIDE EXTERIOR OR INTERIOR TO AID IN ENTERING OR EXITING THE TRUCK. I WAS INJURED BECAUSE OF THIS FAILURE TO PROVIDE HANDHOLDS WHEN I SLIPPED OF THE TOP STEP WHILE ATTEMPTING TO EXIT THE VEHICLE. I HAVE UNDER GONE SURGERY ON MY LEFT KNEE FROM WHICH I HAVE NOT RECOVERED, AND WILL IN THE NEAR FUTURE UNDERGO SURGERY ON MY RIGHT ELBOW AS A RESULT OF THIS FAILURE TO PROVIDE A SAFE WAY TO ENTER OR EXIT THE TRUCK. THERE ARE NO FMCSA REGULATIONS IN REGARDS TO THIS. *TR
- NHTSA ID
- 10209257
- Incident
- Aug 1, 2007
WHILE DRIVING CAN SMELL EXHAUST FUMES FUMES COMING INTO CAB THROUGH AIR VENTS,WIFE GETTING ILL AN BURNING EYES, HARD TO BREATH,HEADACHES,TIRED ALL THE TIME, ALSO OTHER DRIVER GETTING ILL, ONLY BEEN IN THIS FREIGHTLINER 2 MONTHS, WITH DETROIT. AFTER 10 TO 12 HRS OF SLEEPING, IT ONLY TAKES ABOUT 4 HRS BEHIND THE WHEEL START GETTING TIRED AGAIN, SOMETHINGS NOT RIGHT, THIS ISN'T SAFE, HOW COME DRIVERS AREN'T BEING TOLD ABOUT THIS. *NM
- NHTSA ID
- 10172048
- Incident
- Oct 28, 2006
- Mileage
- 633,461 mi
DT: FUMES COMING INSIDE EQUIPMENT THROUGH AIR VENTS OF TRUCK. THE TRUCK WAS TAKEN TO THE DEALER 3-4 DIFFERENT TIMES AND THE PROBLEM WAS NEVER FIXED. THESE FUMES CAUSED HEADACHES, NAUSEA,BURNING EYES, AND HIGH BLOOD PRESSURE. NOW, DIAGNOSED WITH COPD. HAVE TALKED TO OTHER DRIVERS AND SAME PROBLEMS HAVE OCCURRED.*AK THE VEHICLE WAS PARKED BECAUSE THE CONSUMER FELT IT WAS UNSAFE TO DRIVE. *NM
- NHTSA ID
- 10120286
- Incident
- Jul 1, 2003
WHILE DRIVING THE TRUCK, THE CONSUMER WOULD SMELL A ROTTEN EGG ODOR COMING FROM THE VENTILATION SYSTEM. THE OWNER HAS MADE CONTACT WITH THE DEALERSHIP ON FIVE SEPARATE OCCASIONS AND THE PROBLEM STILL OCCURS. PLEASE PROVIDE ANY ADDITIONAL INFORMATION. *PH
- NHTSA ID
- 10047752
- Incident
- Aug 12, 2003
FUMES COMING INTO CAB, 2003,FREIGHTLINER,COLUMBIA,RELATED EGR VALVE LEAKING ENTS FROM DASH. *AK
- NHTSA ID
- 10043867
- Incident
- Oct 28, 2003
- Mileage
- 30,000 mi
CONSUMER STATES THAT WHILE DRIVING AT ANY SPEED AND WITH NO WARNING VEHICLE WILL SHUT OFF, CAUSING CONSUMER TO PULL OVER. IT WILL BE HARD TO GET THE VEHICLE BACK STARTED.DEALER NOTIFIED.*AK
- NHTSA ID
- 10033748
- Incident
- Jul 6, 2003
Manufacturer communications
A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.
ENGINE AND ENGINE COOLING
Tech Talk discussion on Prototype or pre production DPF Penske wanted to share.
ENGINE AND ENGINE COOLING
Revised Technical Service Letter for Series 60 and Series 50 Camshaft Timing Specifications. Camshaft timing, valve lash, injector height, and Jake Brake lash are all very important specifications that must be followed closely in order to optimize the performance and service life of any Detroit Diesel engine.
POWER TRAIN
Revised Freightliner Service Bulletin for Axle Flange Gasket Replaced with O-Ring. Revision removed steps instructing removal and installation of wheels. Daimler Trucks North America has released a new axle shaft to hub rubber O-ring (part number 11-30728-000) as a replacement for the paper gasket (part number 11-14418-000). The new O-ring will provide better sealing and is reusable. It is quicker and easier to use compared to the paper gasket, because using a paper gasket requires cleaning the hub when the axle shaft is removed.
ELECTRICAL SYSTEM; EQUIPMENT
Updated Freightliner Service Bulletin for Powernet Troubleshooting Guide - Batteries, Path, Alternator, and Starter. This bulletin replaces the version dated 5/31/2017. Information is added about the BCT-460DTNA PowerNet Assessment Tool. When troubleshooting Powernet issues, use the BCT-460DTNA PowerNet Assessment Tool. As of May 29, 2018, the AutoMeterî is the only Daimler-approved tool for troubleshooting vehicle Powernet issues.
EQUIPMENT; POWER TRAIN
Freightliner Service Bulletin for Axle Flange Gasket Replaced with O-Ring. Daimler Trucks North America has released a new axle shaft to hub rubber O-ring (part number 11-30728-000) as a replacement for the paper gasket (part number 11-14418-000). The new O-ring will provide better sealing and is reusable. It is quicker and easier to use compared to the paper gasket, because using a paper gasket requires cleaning the hub when the axle shaft is removed.
ENGINE AND ENGINE COOLING; EQUIPMENT ADAPTIVE/MOBILITY
Technical Service Letter for DDC Series 60 engines concerning Series 60 Cylinder Head Resurfacing/Finish. Detroit Diesel does not recommend third party resurfacing of Series 60 cylinder heads (outside of Detroit and Detroit Reman).
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.
Compare model years
Complaint and recall counts across every year of this model
| Year | Complaints | Recalls | Investigations | Issue Index |
|---|---|---|---|---|
| 2021 | 0 | 1 | 0 | — |
| 2020 | 0 | 2 | 0 | — |
| 2019 | 0 | 3 | 0 | — |
| 2018 | 0 | 2 | 0 | — |
| 2017 | 0 | 3 | 1 | — |
| 2016 | 0 | 3 | 1 | — |
| 2015 | 0 | 3 | 1 | — |
| 2014 | 0 | 5 | 1 | — |
| 2013 | 0 | 5 | 1 | — |
| 2012 | 0 | 6 | 1 | — |
| 2011 | 0 | 13 | 2 | — |
| 2010 | 1 | 18 | 2 | — |
| 2009 | 2 | 20 | 2 | — |
| 2008 | 1 | 30 | 3 | — |
| 2007 | 11 | 27 | 3 | 57.0 |
| 2006 | 14 | 21 | 4 | 70.9 |
| 2005 | 38 | 14 | 4 | 64.8 |
| 2004 | 13 | 10 | 1 | 68.7 |
| 2003Viewing | 10 | 5 | 2 | 60.9 |
| 2002 | 2 | 3 | 2 | — |
| 2001 | 3 | 1 | 2 | — |
| 2000 | 1 | 3 | 2 | — |
| 1999 | 0 | 2 | 2 | — |
| 1998 | 0 | 2 | 2 | — |
| 1997 | 0 | 1 | 1 | — |
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.