RoadVitals

2003 Freightliner Columbia

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
10
Latest Jun 1, 2011
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
5
Latest Dec 15, 2017
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
2
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0
3 injuries, 0 deaths reported

Overview

Our database contains 10 NHTSA owner-reported complaints for the 2003 Freightliner Columbia, most frequently naming the engine, body & structure and exterior lighting categories. 5 safety recalls have been issued covering this model year; 2 NHTSA investigations name it; and 167 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Engine660.0%
  • Body & structure110.0%
  • Exterior lighting110.0%
  • Tires & wheels110.0%
  • Transmission110.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

5 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

EQUIPMENT

Dec 15, 2017
24,860 units potentially affected
The defect: Daimler Trucks North America LLC (DTNA) is recalling certain 2002-2017 Freightliner Cascadia, Century Class, Columbia and Coronado trucks and Western Star 4700, 4900, 5700, 5900 and 6900 trucks. These vehicles are equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers that may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
The risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
The remedy: DTNA will notify owners, and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on April 11, 2018. Owners may contact DTNA customer service at 1-800-547-0712, or contact Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. DTNA's number for this recall is FL-759.
Daimler Trucks North America LLCManufacturer number FL-759View on NHTSA.gov

SERVICE BRAKES, AIR:SUPPLY:CHECK VALVE

Jul 16, 2007
75,000 units potentially affected
The defect: CERTAIN FREIGHTLINER SCHOOL BUS CHASSIS, HEAVY TRUCKS, AND THOMAS BUILT SCHOOL BUSES MANUFACTURED BETWEEN JULY 2002 AND JULY 3, 2007, EQUIPPED WITH BENDIX SR-7 SPRING BRAKE CONTROL VALVES. THE PARKER SCV BRASS 90 DEGREE SINGLE CHECK VALVES (SCV) WHICH ATTACH TO THE SUPPLY PORT OF A BENDIX SR-7 SPRING BRAKE MODULATING VALVE CAN BREAK APART. PIECES OF THE PARKER SCV CAN BECOME LODGED INSIDE THE SR-7 SPRING BRAKE MODULATING VALVE, POTENTIALLY CAUSING EITHER LEAKAGE OUT OF THE SR-7 VALVE OR PREVENTING AIR FROM PROPERLY EXHAUSTING FROM THE SR-7 VALVE. ALSO, DUE TO A MANUFACTURING DEFECT IN THE INTERNAL RUBBER CHECK VALVE INSIDE THE SR-7 SPRING BRAKE MODULATING VALVES, THE VALVES CAN BECOME DEFORMED AND NOT SEAT PROPERLY.
The risk: THESE CONDITIONS COULD EITHER RESULT IN LEAKAGE AND CAUSE A DELAY IN THE APPLICATION OF THE SPRING BRAKE WITHOUT WARNING OR POSSIBLY LEAD TO UNINTENDED VEHICLE ROLLAWAY OR BRAKE DRAG WHICH COULD RESULT IN A VEHICLE CRASH, PERSONAL INJURY, OR DEATH.
The remedy: FREIGHTLINER WILL NOTIFY OWNERS AND REPAIR THE VEHICLES FREE OF CHARGE. THE RECALL BEGAN ON JANUARY 11, 2008 TO FREIGHTLINER, STERLING, AND FREIGHTLINER CUSTOM CHASSIS OWNERS; TO THOMAS BUILT BUS OWNERS ON FEBRUARY 1, 2008. OWNERS CAN CONTACT FREIGHTLINER AT 1-800-547-0712.
FREIGHTLINER LLCManufacturer number FL-504View on NHTSA.gov
Jan 3, 2005
1,770 units potentially affected
The defect: ON CERTAIN TRUCKS EQUIPPED WITH SEATS BUILT BY GRA-MAG, THE SEAT PIVOT BOLTS CAN LOOSEN AND POSSIBLY FRACTURE OR DISLODGE, CAUSING THE SEAT BACK TO FAIL TO PROVIDE FULL SUPPORT TO THE DRIVER'S BACK.
The risk: A POSSIBLE VEHICLE CRASH COULD OCCUR SHOULD THE SEAT FALL BACKWARDS DURING USE.
The remedy: DEALERS WILL REPAIR THESE VEHICLES. THE RECALL BEGAN ON APRIL 20, 2005. OWNERS MAY CONTACT FREIGHTLINER AT 1-800-547-0712.
FREIGHTLINER LLCManufacturer number FL-438View on NHTSA.gov

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

AQ18002ClosedAudit Query

Daimler Trucks North America Recalls

Opened Apr 23, 2018
Closed Jul 11, 2024

On April 23, 2018, the National Highway Traffic Safety Administration (“NHTSA”) opened Audit Query (AQ18002) to assess the timeliness and scope of four recalls filed by Daimler Trucks North America, LLC (“DTNA”). NHTSA subsequently expanded AQ18002 to examine the timeliness and scope of three additional DTNA recalls and compliance with early warning reporting and manufacturer communications reporting requirements. NHTSA and DTNA entered into a Consent Order on December 29, 2020, to resolve NHTSA’s assertions that certain recalls within the scope of AQ18002 were untimely, DTNA failed to timely submit certain manufacturer communications to NHTSA, and DTNA failed to submit field reports to NHTSA as required. As part of the Consent Order, DTNA agreed to a total civil penalty of thirty million dollars ($30,000,000), of which ten million dollars ($10,000,000) was paid on January 12, 2021. Also, of that total civil penalty, DTNA agreed to spend five million dollars ($5,000,000) on the specific performance obligations to develop advanced data analytics capabilities to enhance its ability to detect and study emerging safety-related defect trends on its vehicles (“Safety Data Analytics infrastructure”) and an advanced data analytics and reporting platform that integrates data on emerging safety-related defect trends on its vehicles and recall lessons learned (“Safety Communications Platform”). The Consent Order also held fifteen million dollars ($15,000,000) of the civil penalty in abeyance pending DTNA’s satisfactory completion of the requirements of the Consent Order, and its compliance with the Safety Act, and regulations thereunder. NHTSA and DTNA agreed to a two-year term for the Consent Order—with an option for NHTSA to extend the Consent Order for an additional year, if warranted. In the Consent Order, DTNA agreed to numerous performance obligations, including monthly meetings with NHTSA to discuss potential safety issues, recent manufacturer communications, and recall decision-making, among other things; quarterly meetings with NHTSA to discuss DTNA’s progress on the performance obligations under the Consent Order, including the Safety Data Analytics infrastructure and Safety Communications Platform, and any issues related to compliance with the Consent Order, Safety Act, or regulations; development of written procedures and employee training materials to help DTNA comply with its legal obligations to timely identify and report safety defects and noncompliances, submit complete and accurate recall filings, and timely submit manufacturer communications and field reports to NHTSA; and identifying and reporting previously unreported manufacturer communications and field reports. Also, via the Consent Order, DTNA acknowledged that the failure or inability to identify a specific root cause, develop an adequate remedy or repair, or confirm the affected population of vehicles are not bases for delaying filing a recall with NHTSA. On December 22, 2022, NHTSA extended the Consent Order for a term of one year due to concerns about DTNA’s compliance with its recall-related obligations. Specifically, NHTSA expressed concerns about the completeness of DTNA’s recall reports and issues identified with owner notification letters during the term of the Consent Order, as well as the length of time that DTNA took to consider a straightforward noncompliance issue before filing a recall and DTNA’s interactions with NHTSA during the term of the Consent Order. NHTSA addressed these concerns with DTNA during the third year of the Consent Order. The extended term of the Consent Order expired on December 28, 2023. Based on the Consent Order, this investigation, AQ18002, is closed. Closure of this AQ has no bearing on the terms of the Consent Order or DTNA’s ongoing legal obligations, and it does not represent a determination by NHTSA as to DTNA’s performance under the Consent Order.

EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH
PE04036ClosedPreliminary Evaluation

DIESEL EXHAUST GAS INTRUSION

Opened Apr 12, 2004
Closed Dec 6, 2004

THE PRELIMINARY EVALUATION WAS OPENED BASED ON 3 COMPLAINTS FROM DRIVERS OF 2003 MODEL YEAR (MY) FREIGHTLINER COLUMBIA TRUCK TRACTORS AND ON INFORMATION PROVIDED BY FREIGHTLINER INDICATING A KNOWN PROBLEM OF EXHAUST LEAKS IN CERTAIN DETROIT DIESEL SERIES-60 ENGINES EQUIPPED WITH A ?COOLED EGR? EMISSIONS CONTROL SYSTEM.DURING THE INVESTIGATION, ODI REQUESTED RELATED INFORMATION ON ALL 2000 MY THROUGH THE CURRENT 2005 MY FREIGHTLINER TRUCK TRACTORS FOR COMPARISON PURPOSES.ODI?S INITIAL CONCERN STEMMED FROM THE AFFECTS OF POSSIBLE CARBON MONOXIDE POISONING AND WHETHER OR NOT THIS PROBLEM MAY CONSTITUTE A SAFETY RISK.THE ?INJURY INCIDENTS? INCLUDED IN THE FAILURE REPORT SUMMARY ARE A COUNT OF SUBJECT VEHICLES IN WHICH DRIVERS REPORTED FEELING ILL AS A RESULT OF SOME KIND OF ENGINE COMPARTMENT FUMES ENTERING THE CAB OF THEIR VEHICLES, AND THE ?INJURIES? ARE THE NUMBER OF SUCH INSTANCES EXPERIENCED BY THE DRIVERS OF THESE VEHICLES.

ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Tires & wheels
Filed Jun 1, 2011

2005 FREIGHTLINER CONVENTIONAL, UNIT 1 AND 2 WAS TRAVELING WESTBOUND ON THE OHIO TURNPIKE, WHEN UNIT 1 RIGHT SIDE TRAILER TIRE BLEW CAUSING TIRE DEBRIS TO STRIKE UNIT 2. *BF (OHIO TRAFFIC CRASH REPORT# 10-0163-89)*JB

NHTSA ID
10404851
Incident
Apr 24, 2011
Engine
Filed Apr 30, 2008

EXHAUST FUMES COMING INTO CAB, CAUSING DIZZINESS, BURNING EYES, AND STUFFY AND BURNING SENSATION IN NOSE AND ON SKIN. I HAVE HAD ALL EXHAUST MANIFOLDS AND GASKETS REPLACED AND I STILL HAVE THE PROBLEM. I FINALLY WENT TO THE INTERNET TO SEE IF THERE WAS SOMETHING I COULD DO TO FIX THE PROBLEM AND FOUND OUT THAT OTHER DRIVERS ARE COMPLAINING ABOUT THIS SAME ISSUE. THE TRUCK THAT I OWN AND DRIVE IS A FREIGHTLINER COLUMBIA WITH SERIES 60 DETROIT ENGINE. I AM GOING TO TAKE A CARBON MONOXIDE DETECTOR ALONG ON MY NEXT TRIP TO SEE IF THERE IS A PROBLEM. *TR

NHTSA ID
10226335
Incident
Mar 28, 2008
Body & structure
Filed Nov 18, 2007
1 injury reported

THERE ARE NO HAND HOLDS ON THE DRIVER'S SIDE EXTERIOR OR INTERIOR TO AID IN ENTERING OR EXITING THE TRUCK. I WAS INJURED BECAUSE OF THIS FAILURE TO PROVIDE HANDHOLDS WHEN I SLIPPED OF THE TOP STEP WHILE ATTEMPTING TO EXIT THE VEHICLE. I HAVE UNDER GONE SURGERY ON MY LEFT KNEE FROM WHICH I HAVE NOT RECOVERED, AND WILL IN THE NEAR FUTURE UNDERGO SURGERY ON MY RIGHT ELBOW AS A RESULT OF THIS FAILURE TO PROVIDE A SAFE WAY TO ENTER OR EXIT THE TRUCK. THERE ARE NO FMCSA REGULATIONS IN REGARDS TO THIS. *TR

NHTSA ID
10209257
Incident
Aug 1, 2007
Engine
Filed Oct 28, 2006
2 injuries reported

WHILE DRIVING CAN SMELL EXHAUST FUMES FUMES COMING INTO CAB THROUGH AIR VENTS,WIFE GETTING ILL AN BURNING EYES, HARD TO BREATH,HEADACHES,TIRED ALL THE TIME, ALSO OTHER DRIVER GETTING ILL, ONLY BEEN IN THIS FREIGHTLINER 2 MONTHS, WITH DETROIT. AFTER 10 TO 12 HRS OF SLEEPING, IT ONLY TAKES ABOUT 4 HRS BEHIND THE WHEEL START GETTING TIRED AGAIN, SOMETHINGS NOT RIGHT, THIS ISN'T SAFE, HOW COME DRIVERS AREN'T BEING TOLD ABOUT THIS. *NM

NHTSA ID
10172048
Incident
Oct 28, 2006
Mileage
633,461 mi
Engine
Filed Jun 3, 2005

DT: FUMES COMING INSIDE EQUIPMENT THROUGH AIR VENTS OF TRUCK. THE TRUCK WAS TAKEN TO THE DEALER 3-4 DIFFERENT TIMES AND THE PROBLEM WAS NEVER FIXED. THESE FUMES CAUSED HEADACHES, NAUSEA,BURNING EYES, AND HIGH BLOOD PRESSURE. NOW, DIAGNOSED WITH COPD. HAVE TALKED TO OTHER DRIVERS AND SAME PROBLEMS HAVE OCCURRED.*AK THE VEHICLE WAS PARKED BECAUSE THE CONSUMER FELT IT WAS UNSAFE TO DRIVE. *NM

NHTSA ID
10120286
Incident
Jul 1, 2003
Engine
Filed Nov 12, 2003

WHILE DRIVING THE TRUCK, THE CONSUMER WOULD SMELL A ROTTEN EGG ODOR COMING FROM THE VENTILATION SYSTEM. THE OWNER HAS MADE CONTACT WITH THE DEALERSHIP ON FIVE SEPARATE OCCASIONS AND THE PROBLEM STILL OCCURS. PLEASE PROVIDE ANY ADDITIONAL INFORMATION. *PH

NHTSA ID
10047752
Incident
Aug 12, 2003
Engine
Filed Oct 29, 2003

FUMES COMING INTO CAB, 2003,FREIGHTLINER,COLUMBIA,RELATED EGR VALVE LEAKING ENTS FROM DASH. *AK

NHTSA ID
10043867
Incident
Oct 28, 2003
Mileage
30,000 mi
Engine
Filed Aug 12, 2003

CONSUMER STATES THAT WHILE DRIVING AT ANY SPEED AND WITH NO WARNING VEHICLE WILL SHUT OFF, CAUSING CONSUMER TO PULL OVER. IT WILL BE HARD TO GET THE VEHICLE BACK STARTED.DEALER NOTIFIED.*AK

NHTSA ID
10033748
Incident
Jul 6, 2003

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

TechTalk566576K

ENGINE AND ENGINE COOLING

Tech Talk discussion on Prototype or pre production DPF Penske wanted to share.

04TS-43REV4

ENGINE AND ENGINE COOLING

Revised Technical Service Letter for Series 60 and Series 50 Camshaft Timing Specifications. Camshaft timing, valve lash, injector height, and Jake Brake lash are all very important specifications that must be followed closely in order to optimize the performance and service life of any Detroit Diesel engine.

SB35-036

POWER TRAIN

Revised Freightliner Service Bulletin for Axle Flange Gasket Replaced with O-Ring. Revision removed steps instructing removal and installation of wheels. Daimler Trucks North America has released a new axle shaft to hub rubber O-ring (part number 11-30728-000) as a replacement for the paper gasket (part number 11-14418-000). The new O-ring will provide better sealing and is reusable. It is quicker and easier to use compared to the paper gasket, because using a paper gasket requires cleaning the hub when the axle shaft is removed.

SB54-278

ELECTRICAL SYSTEM; EQUIPMENT

Updated Freightliner Service Bulletin for Powernet Troubleshooting Guide - Batteries, Path, Alternator, and Starter. This bulletin replaces the version dated 5/31/2017. Information is added about the BCT-460DTNA PowerNet Assessment Tool. When troubleshooting Powernet issues, use the BCT-460DTNA PowerNet Assessment Tool. As of May 29, 2018, the AutoMeter® is the only Daimler-approved tool for troubleshooting vehicle Powernet issues.

SB35-036

EQUIPMENT; POWER TRAIN

Freightliner Service Bulletin for Axle Flange Gasket Replaced with O-Ring. Daimler Trucks North America has released a new axle shaft to hub rubber O-ring (part number 11-30728-000) as a replacement for the paper gasket (part number 11-14418-000). The new O-ring will provide better sealing and is reusable. It is quicker and easier to use compared to the paper gasket, because using a paper gasket requires cleaning the hub when the axle shaft is removed.

20TS-01

ENGINE AND ENGINE COOLING; EQUIPMENT ADAPTIVE/MOBILITY

Technical Service Letter for DDC Series 60 engines concerning Series 60 Cylinder Head Resurfacing/Finish. Detroit Diesel does not recommend third party resurfacing of Series 60 cylinder heads (outside of Detroit and Detroit Reman).

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Freightliner Columbia by model year
YearComplaintsRecallsInvestigationsIssue Index
2021010
2020020
2019030
2018020
2017031
2016031
2015031
2014051
2013051
2012061
20110132
20101182
20092202
20081303
20071127357.0
20061421470.9
20053814464.8
20041310168.7
2003Viewing105260.9
2002232
2001312
2000132
1999022
1998022
1997011

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.