RoadVitals

2003 Chevrolet Chevy Van

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
10
Latest Oct 24, 2018
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
0
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
1
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1
3 injuries, 0 deaths reported

Overview

Our database contains 10 NHTSA owner-reported complaints for the 2003 Chevrolet Chevy Van, most frequently naming the seat belts, fuel system and electrical categories. 1 NHTSA investigation names it; and 78 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Seat belts220.0%
  • Fuel system220.0%
  • Electrical110.0%
  • Engine110.0%
  • Body & structure110.0%
  • Interior & seats110.0%
  • Exterior lighting110.0%
  • Driver assistance110.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

No recalls in our database for this model year

That does not guarantee a specific vehicle is unaffected — recalls are issued against VINs, and new campaigns are announced regularly. Check a VIN on NHTSA.gov.

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

EA04012ClosedEngineering Analysis

HYDRAULIC PUMP FAILRES

Opened Apr 30, 2004
Closed Feb 28, 2005

GM IS CONDUCTING A RECALL ON ALL SUBJECT VEHICLES BUILD BETWEEN MAY 1999 AND OCTOBER 14, 1999.SIGNIFICANT CHANGES WERE INCORPORATED INTO PRODUCTION IN EARLY OCTOBER 1999, AND VEHICLES BUILT AFTER THAT DATE HAVE LOWER WARRANTY FAILURE RATES.THE COMPLAINT AND WARRANTY DATA APPEAR TO SUPPORT THE EFFECTIVENESS OF THESE CHANGES. GM MADE ADDITIONAL CHANGES IN NOVEMBER 1999, FEBRUARY 2000, MAY 2001, AND FEBRUARY 2004.ODI WILL CONTINUE TO MONITOR THIS PROBLEM AND WILL TAKE FURTHER ACTION, IF WARRANTED, IN THE FUTURE.FOR FURTHER TECHNICAL DETAILS SEE THE ATTACHED ENGINEERING ANALYSIS REPORT.

SERVICE BRAKES, HYDRAULIC:POWER ASSISTLed to recall 05V005000

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Exterior lighting
Filed Oct 24, 2018

NEW VEHICLES HAVE BLINDING HEADLIGHTS. VERY BAD. WHY ARE THESE BEING ALLOWED ON THE ROAD!?

NHTSA ID
11142494
Incident
Oct 2, 2018
Driver assistance
Filed Apr 2, 2014

2003 CHEVY VENTURE SUDDENLY ACCELERATE AND CONTINUALLY GAIN SPEED EVEN WITHOUT MY FOOT ON THE GAS PEDAL. I ACTUALLY HAVE TO RIDE THE BRAKES TO GET WITHIN THE 25 MPH SPEED LIMIT ALL THE WAY. THIS EVENT REPEATING THEMSELVES EVERY TWO DAYS WAITING FOR AN ACCIDENT. I WENT ATLEAST 4 MECHANICS THEY CLEANED EVERYTHING THEY KEPT MY CAR THREE DAYS EACH. THEY DON'T KNOW WHAT IS THE PROBLEM. I WANT GM TO FIX THIS PROBLEM. MY CAR IS 10 YEARS OLD. THIS DOESN'T MEAN I HAVE TO FLY UP TO THE MOON WITH IT, KILLING MY FAMILY AND OTHER PEOPLE. *TR

NHTSA ID
10576926
Incident
Apr 10, 2013
Mileage
83,000 mi
Fuel system
Filed Apr 24, 2012

FUEL FILLER NECK LEAKS DUE TO CORROSION. THIS VEHICLE HAS THE LH DOORS AND THE FUEL NECK IS ROUTED IN THE WHEEL WELL. *TR

NHTSA ID
10456403
Incident
May 10, 2011
Fuel system
Filed Dec 2, 2011

I NOTICED A VERY STRONG ODOR OF GAS EVERY TIME I FILLED THE CAR. IN DECEMBER, I SAW A LARGER POOL OF GAS UNDER MY CAR AS I WAS FILL THE TANK. I LOOKED UNDER AND SAW MOST OF THE GAS WAS SPILLING ONTO THE GROUND. TOOK THE CAR IN TO THE DEAL AND FOUND OUT THE FILLER TUBE WAS RUSTED THROUGH. THE REASON FOR THIS TYPE OF PROBLEM ON A CAR THAT IS 8 YEARS OLD STEMS AROUND THE COVERING AROUND THE TUBE. WATER GETS TRAPPED AND CANNOT DRY. BAD DESIGN. LUCKILY, I DO NOT SMOKE. *TR

NHTSA ID
10438046
Incident
Aug 2, 2011
Mileage
120,000 mi
Interior & seats
Filed Jul 26, 2010
Fire reported

TL* THE CONTACT OWNS A 2003 CHEVROLET 1500 CONVERSION VAN.(N/A) THE CONTACT STATED WHILE DRIVING AT APPROXIMATELY 50 MPH, THE DRIVER SEAT INDEPENDENTLY BECAME EXTREMELY HOT AND SCORCHED THE SEAT. THE DEALER ADVISED THAT THE FAILURE WAS CAUSED BY AN ELECTRICAL SHORTAGE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE VIN WAS NOT AVAILABLE. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 80,000.

NHTSA ID
10345296
Incident
Jul 23, 2010
Mileage
80,000 mi
Engine
Filed Jun 4, 2006

WE HAVE A 2003 CHEVROLET VENTURE VAN V6 3.4L, ODOMETER-49698. VEHICLE MADE AN ODD SOUND WHEN STARTING. THIS SOUND HAPPENED SUDDENLY. WE TOOK IT TO THE CLOSEST AUTOMOTIVE REPAIR SHOP THEIR COMPUTER INDICATED A MISFIRE CODE AND THEY SUGGESTED CHANGING THE PLUGS. WE OPTED TO TAKE THE VAN TO OUR MECHANIC. THEY CHECKED THE PLUGS AND THEY LOOKED BRAND NEW AND WERE IN GOOD CONDITION. THE FOLLOWING DESCRIPTION IS STRAIGHT FROM THE SERVICE ADVISOR OF THE AUTOMOTIVE SHOP : ONE CYLINDER ONLY HAS 35 PSI AND THERE IS A TAPPING NOISE IN THE TOP HALF OF THE ENGINE. WILL NEED TO TEAR THE UPPER END DOWN FOR INSPECTION (UPPER AND LOWER INTAKES AND THE VALVE COVER GASKET). THE REAR CYLINDER HEAD ON THE #3 CYLINDER, THE STUDS THAT HOLD THE ROCKER ARMS HAVE PULLED OUT OF THE HEAD. THE MACHINE SHOP FOUND THE THREADS FOR THE ROCKER ARM STUDS ON THE REAR CYLINDER HEAD WERE PULLING OUT. HAD TO HAVE ALL THE ROCKER ARM STUDS HOLES REPAIRED. BASED ON THE MACHINE SHOP'S ADVICE THE FRONT CYLINDER HEAD WAS REMOVED AND TO HAVE THE ROCKER ARM STUD HOLES INSPECTED. THEY WERE ALSO FOUND TO BE PULLING OUT. ALL STUD HOLES ON THE FRONT CYLINDER HEAD WERE REPAIRED. REINSTALLED THE CYLINDER HEADS AND INTAKES. ALL IN ALL START TO FINISH THE REPAIR BILL WAS A RIDICULOUS $2609.48 AND A VEHICLE WITH LESS THAN 50K MILES. THE DEALERSHIP REFUSED TO LISTEN TO ANY COMPLAINTS, SIMPLY SAYING THE VEHICLE IS OUT OF WARRANTY. THE AUTOMOTIVE REPAIR SHOP IS THE SAME PLACE WHERE WE HAVE ALL OUR OIL CHANGES PERFORMED. THEY HAVE ALL THE RECORDS. AMAZING THIS IS THE FOURTH STRAIGHT GM VEHICLE WE HAVE BOUGHT. BASED ON THE WAY WE WERE TREATED BY THE DEALER WE WILL NEVER BUY ANOTHER GM VEHICLE. *JB

NHTSA ID
10158941
Incident
Apr 6, 2006
Mileage
49,698 mi
Body & structure
Filed May 28, 2006
2 injuries reported

CHEVY VENTURE MINIVAN REAR SLIDING POWER DOORS DO NOT REVERSE AND ARE VERY DANGEROUS CAUSING AN INJURY TO MY 12 YEAR OLD DAUGHTER WHILE ENTERING THE VAN WHEN THE DOOR SUDDENLY CLOSED ON HER AND POTENTIAL DEATH TO A YOUNG CHILD. *NM

NHTSA ID
10158473
Incident
May 28, 2006
Seat belts
Filed May 19, 2005

THE SHOULDER STRAPS IN THE REAR OF THE VAN LOCK UP WHILE DRIVING DOWN THE ROAD. IT IS VERY UNCOMFORTABLE AND THE PASSENGERS UNFASTEN IT IN ORDER TO READJUST THE BELT. THE BELT GETS TIGHTER AND TIGHTER IF NOT TAKEN OFF. THIS IS NOT SAFE WHILE GOING DOWN THE ROAD TO HAVE TO TAKE OFF YOUR SEATBELT. THIS HAS HAPPENED EVER SINCE I OWNED THIS VEHICLE. I HAVE A CHEVY VENTURE 2003 WHICH I PURCHASED NEW.

NHTSA ID
10121424
Incident
Jun 28, 2003

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

PIP5601C

This PI communicates the requirement to provide a pico file to receive diagnostic assistance from TAC.

PIT3271P

This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.

General Communication

ELECTRICAL SYSTEM

Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles. It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updating affected modules (with some exceptions). The updating of modules is completed in parallel instead of the technician needing to update one module at a time. This allows a more streamlined approach for dealers and customers.

24-NA-141

POWER TRAIN

GM is receiving damaged (cracked or broken) transmission cores returned to the reman facilities. The damage is being caused either in the removal process by the technician, or inadequate packaging or shipping. This bulletin advises the dealers to be more careful not to damage the transmissions during removal and to package the core properly for return.

16-NA-383

ENGINE; FUEL/PROPULSION SYSTEM

This service bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.

18-NA-099

This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Chevrolet Chevy Van by model year
YearComplaintsRecallsInvestigationsIssue Index
2003Viewing100146.5
2001130142.1
2000701
1999120043.9
1998100046.3
1997120038.5
1996200
1995700
1994500
1993600
1990300
1989100
1988100
1987100
1985100
1984100

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.