Recalls, owner-reported complaints, investigations and safety data
Data refreshed
Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
13
Latest Feb 1, 2018
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
2
2 injuries, 0 deaths reported
Overview
Our database contains 13 NHTSA owner-reported complaints for the 2001 Chevrolet Chevy Van, most frequently naming the airbags, brakes and suspension categories. 1 NHTSA investigation names it; and 58 manufacturer communications are on file.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaint activity over time
When owners filed reports about this model year
Monthly complaints peaked at 2 in Jun 2007. Most recent month: 1.View as table
Monthly owner complaints for the 2001 Chevrolet Chevy Van
Month
Complaints filed
Cumulative
Oct 2001
1
1
Nov 2001
1
2
Jul 2003
1
3
Jan 2004
1
4
Dec 2004
1
5
Mar 2005
1
6
Aug 2005
1
7
Dec 2006
1
8
Jun 2007
2
10
Jun 2015
1
11
Aug 2017
1
12
Feb 2018
1
13
What owners report
Complaints grouped by the component NHTSA recorded
Airbags320.0%
Brakes213.3%
Suspension213.3%
Engine213.3%
Steering213.3%
Fuel system16.7%
Interior & seats16.7%
Heating & air conditioning16.7%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Safety recalls
No recalls in our database for this model year
That does not guarantee a specific vehicle is unaffected — recalls are issued against VINs, and new campaigns are announced regularly. Check a VIN on NHTSA.gov.
Safety investigations
NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.
GM IS CONDUCTING A RECALL ON ALL SUBJECT VEHICLES BUILD BETWEEN MAY 1999 AND OCTOBER 14, 1999.SIGNIFICANT CHANGES WERE INCORPORATED INTO PRODUCTION IN EARLY OCTOBER 1999, AND VEHICLES BUILT AFTER THAT DATE HAVE LOWER WARRANTY FAILURE RATES.THE COMPLAINT AND WARRANTY DATA APPEAR TO SUPPORT THE EFFECTIVENESS OF THESE CHANGES. GM MADE ADDITIONAL CHANGES IN NOVEMBER 1999, FEBRUARY 2000, MAY 2001, AND FEBRUARY 2004.ODI WILL CONTINUE TO MONITOR THIS PROBLEM AND WILL TAKE FURTHER ACTION, IF WARRANTED, IN THE FUTURE.FOR FURTHER TECHNICAL DETAILS SEE THE ATTACHED ENGINEERING ANALYSIS REPORT.
SERVICE BRAKES, HYDRAULIC:POWER ASSISTLed to recall 05V005000
Recent owner complaints
Reports submitted to NHTSA, shown in the owner's own words
ABS BRAKE SYSTEM LIGHT ON. INSPECTION FAILED. SAID IT WAS A "SAFETY ISSUE" NO RECALL THOUGH. 1800.00 REPAIR PARTS AND LABOR. IF THIS IS A SAFETY ISSUE THEN WHY ISN'T THE PART RECALLED ? ONLINE THERE ARE THOUSANDS OF PEOPLE WITH THE SAME ISSUE, WE HAVE HAD OUR BRAKE SYSTEM LOOKED AT AND IT IS FINE AND SAFE, EVEN THOUGH THE LIGHT IS ON. ON THE CHEVY ASTRO RECALL PAGES IT EVEN STATES AND I QOUTE " THE ANTI-LOCK BRAKE SYSTEM (ABS) CONTROL UNIT MAY FAIL INTERNALLY CAUSING THE ABS WARNING LIGHT TO ILLUMINATE." THIS ISN'T A SAFETY ISSUE, IT'S A PARTS ISSUE, THE PART IS GLUED TOGETHER MAKING IT VERY DIFFICULT TO FIX. THIS IS OBSOLESCENCE , "MAKE IT TO BREAK" MENTALITY. I WAS SUPPOSED TO GO ON VACATION , NOW THE AUTO INDUSTRY HAS MY VACATION MONEY. THIS ISN'T FAIR TO THE CONSUMER, PUTTING A PART IN THAT WAS MEANT TO BE REPLACED AND NOT REPAIRED, EVEN WHEN THE CAR COMPANIES KNOW IT IS DEFECTIVE. PEOPLE ARE DRIVING CHEVY ASTRO'S WITH THIS SYSTEM DISENGAGED AND HAVING NO PROBLEMS WITH THEIR BRAKES. TOTALLY UNFAIR TO THE AMERICAN PEOPLE. IF I WANT A VACATION NOW I'LL HAVE TO BORROW MONEY TO DO IT, OR PUT IT ON MY CREDIT CARD. THANKS TO WHOEVER MADE THESE LAWS, AND THEN DIDN'T MAKE THE CAR COMPANIES RESPONSIBLE FOR THEIR PARTS.
NHTSA ID
11066190
Incident
Jan 20, 2018
Mileage
57,000 mi
Airbags
Filed Aug 5, 2017
ENTIRE DASHBOARD HAS CRACKED INCLUDING THE AREA AROUND THE PASSENGER AIRBAG. THIS IS A 2010 CHEVY SILVERADO PICKUP TRUCK.
NHTSA ID
11012965
Incident
Jul 25, 2017
Mileage
62,000 mi
Airbags
Filed Jun 5, 2015
Crash reported1 injury reported
I WAS A PASSENGER IN MY OWN VEHICLE AND WE WERE GOING THE SPEED LIMIT EAST BOUND. ANOTHER CAR CAME OUT INFRONT OF MY VEHICLE AND AS WE APPROACHED THE INTERSECTION WE STRUCK THE OTHER VEHICLE AS THERE WAS NO OTHER CHOICE. I WAS BADLY INJURED BECAUSE MY AIRBAGS NEVER DEPLOYED. I WAS BELTED IN BUT MY WHOLE LEFT SIDE STILL HIT THE DASH AND HEAD BROKE THE WINDSHIELD. THE EMERGENCY RESPONDERS SAID I WOULDN'T HAVE BEEN AS BADLY INJURED IF THE BAGS WOULD HAVE DEPLOYED. WE WEREN'T CITED BUT THE OTHER DRIVER WAS. I CONTACTED GENERAL MOTORS BUT THEY ARE FAILING TO TAKE RESPONSIBILITY FOR THEIR PRODUCT. THEY SAID IT WAS MY RESPONSIBLY TO KEEP TRACK OF THE VEHICLE AFTER MY INSURANCE TOTALED IT OUT. I HAVE PICTURES OF THE VEHICLE INSIDE AND OUT. AND ALL EMAILS BETWEEN GM AND MYSELF. I WOULD LIKE SOMETHING DONE AS I AM STILL RECOVERING FROM THE ACCIDENT.
NHTSA ID
10723727
Incident
Feb 14, 2014
Mileage
167,000 mi
Fuel system
Filed Jun 21, 2007
TL*THE CONTACT OWNS A 2001 CHEVROLET 2500. THE CONTACT STATED THAT THE BRACKETS (CLOVIS PINS) SWING OUT FROM THE FRAME OF THE VEHICLE. THE CLOVIS PINS ARE ABRADING THE CYLINDER AND CAUSING A FUEL LEAK. THE FAILURE WAS DISCOVERED WHILE THE CONTACT WAS INSPECTING OTHER VEHICLES. THE DEFECT DOES NOT FALL WITHIN THE GUIDELINES OF HIS INVESTIGATION PROCESS. THE VIN, ENGINE SIZE, AND PURCHASE DATE WERE UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 25,000.
NHTSA ID
10193938
Incident
May 1, 2007
Mileage
25,000 mi
BrakesSuspension
Filed Jun 18, 2007
I HAD SEVERAL NEAR MISSES INVOLVING FAILURE OF THE ANTI-LOCK BRAKE SYSTEM BEFORE THE PROBLEM WAS FIXED. OUR MECHANIC COULD NOT FIND ANY FAULT WITH ABS SENSORS WHEN TESTING THEM. THE BRAKES WORKED NORMALLY IN WET/SLIPPERY CONDITIONS , BUT AT VERY LOW SPEED ON DRY PAVEMENT THE ABS WOULD PREVENT THE VAN FROM STOPPING . THE BRAKE PEDAL WOULD NOISILY GO DOWN WHILE THE VEHICLE CONTINUED MOVING. I ALMOST RAMMED THE BACK OF A NEW CADILLAC AT A DRIVE-THROUGH FAST-FOOD PLACE. FINALLY, AFTER REPLACING THE WHEEL BEARING, (AND ASSOCIATED ABS SENSOR, ON THE FRONT PASSENGER SIDE THE PROBLEM STOPPED. GMC SHOULD BE RESPONSIBLE FOR ABS PROBLEMS AS THEY SEEM TO BE WIDESPREAD. *AK
NHTSA ID
10193637
Incident
Mar 1, 2007
Airbags
Filed Dec 20, 2006
TL* - THE CONTACT STATED THAT AIR BAG DEPLOYED ON BOTH SIDES OF THE CAR WHILE JUMP STARTING THE CAR. THE CONTACT BROUGHT THE CAR USED. WHEN THIS HAPPENED HE TOOK CAR BACK AND THE DEALER STATED THAT THERE WAS NOTHING WRONG.
NHTSA ID
10176648
Incident
Nov 29, 2006
Heating & air conditioningEngine
Filed Aug 16, 2005
THERE WERE SEVERAL PROBLEMS WITH MY CAR. I PURCHASED THE CAR IN JUNE OF 2004 AT CLAY CHEVORLET IN NEWTON, MA. THE FIRST DAY I DROVE MY CAR THE TEMPERATURE THERMOMETER CONTINUED TO FLUCUATE BETWEEN C AND H. A FEW MONTHS LATER I WAS TOLD THAT THERE WAS A PROBLEM WITH MY DEMISTER AND THAT WAS FIXED. A FEW WEEKS AGO I WAS TOLD THERE WAS A PROBLEM WITH THE FAN AND THAT WAS SUPPOSEDLY FIXED. RECENTLY THE THERMOMETER WENT ALL THE WAY TO H AND DID NOT COOL DOWN. MY CAR WAS TOWED BACK TO THE COMPANY AND I WAS TOLD THAT SOMETHING IN THE ENGINE EXPLODED AND THEY ARE SUPPOSEDLY REPLACING THE ENGINE ALTHOUGH I HAVE BEEN WAITING FOR 3 WEEKS FOR IT. *JB
NHTSA ID
10133115
Incident
Jul 31, 2005
Mileage
56,000 mi
Engine
Filed Mar 15, 2005
I TOOK MY 2001 CHEVROLET VENTURE TO DOAN CHEVROLET IN ROCHESTER NY BECAUSE I WASN'T GETTING THE PROPPER AMOUNT OF HEAT. THEY CALLED AND TOLD US THEY FOUND ANTIFREEZE IN THE ENGINE OIL. THEY SAID THEY HAD TO REPLACE THE REAR LOWER INTAKE GASKET THAT WAS LEAKING. THEY SAID OUR ENGINE WOULD SEIZE UP SOON IF WE DIDN'T GET IT TAKEN CARE OF. SO WE HAD THE WORK DONE FOR A BILL OF $640. WE HAVE SINCE HEARD FROM SEVERAL PEOPLE WITH GM PRODUCTS THAT HAD A SIMILAR PROBLEM RELATED TO ENGINE GASKETS. WAS THERE A RECALL I MISSED OR DOES GM JUST NOT THINK THIS IS A SERIOUS PROBLEM? IF IT HADN'T BEEN FOR THE LOW HEAT, OR IF THIS OCCURED IN THE SUMMER, WE MAY HAVE NOT FOUND THE PROBLEM AND SEIZED UP DRIVING 65 MPH DOWN THE THRU-WAY. A THREE YEAR OLD CAR SHOULD NOT HAVE BAD ENGINE GASKETS, AND CERTAINLY NOT AT LEAST THREE OTHER PEOPLE I KNOW ALSO. A FRIEND WHO HAD THE SAME PROBLEM WITH HIS GM VAN REFERED ME TO THIS SITE.*AK
NHTSA ID
10114132
Incident
Dec 29, 2004
Mileage
60,322 mi
Manufacturer communications
A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.
PIP5601C
This PI communicates the requirement to provide a pico file to receive diagnostic assistance from TAC.
General Communication
ELECTRICAL SYSTEM
Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles. It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updating affected modules (with some exceptions). The updating of modules is completed in parallel instead of the technician needing to update one module at a time. This allows a more streamlined approach for dealers and customers.
24-NA-141
POWER TRAIN
GM is receiving damaged (cracked or broken) transmission cores returned to the reman facilities. The damage is being caused either in the removal process by the technician, or inadequate packaging or shipping. This bulletin advises the dealers to be more careful not to damage the transmissions during removal and to package the core properly for return.
16-NA-383
ENGINE; FUEL/PROPULSION SYSTEM
This service bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.
18-NA-099
This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.
24-NA-098
ELECTRICAL SYSTEM
This service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491, E4492, or E6961 and resolution information.
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.
Compare model years
Complaint and recall counts across every year of this model
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.