RoadVitals

1997 Chevrolet Chevy Van

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
12
Latest Mar 13, 2014
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
0
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1
4 injuries, 0 deaths reported

Overview

Our database contains 12 NHTSA owner-reported complaints for the 1997 Chevrolet Chevy Van, most frequently naming the engine, visibility and fuel system categories. 4 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Engine535.7%
  • Visibility214.3%
  • Fuel system214.3%
  • Brakes17.1%
  • Body & structure17.1%
  • Suspension17.1%
  • Transmission17.1%
  • Electrical17.1%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

No recalls in our database for this model year

That does not guarantee a specific vehicle is unaffected — recalls are issued against VINs, and new campaigns are announced regularly. Check a VIN on NHTSA.gov.

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Engine
Filed Mar 13, 2014

MY HUSBAND WROTE A LENGTHY LETTER DETAILING THE PROBLEM AND EVENTS AROUND THE TIME WE WERE FORCED TO TRADE OUR VAN FOR A TAHOE IN JULY/AUGUST 2001. I WAS DRIVING ON INTERSTATE 40 NEAR CROSSVILLE, TN, WHEN THE ENGINE QUIT LEAVING ME WITH LITTLE CONTROL AND BARELY ABLE TO MOVE IT SAFELY TO THE ROADSIDE. IT WAS TOWED TO THE CHEVY DEALER IN CROSSVILLE, WHO COULD FIND NOTHING WRONG WITH IT. AFTER MULTIPLE EVENTS LATER THE SAME TYPE INCIDENT HAPPENED WHEN MY HUSBAND WAS DRIVING ON A CROWDED TALLAHASSEE, FL, ROAD WHILE WE WERE ON VACATION. THEIR CHEVY DEALER TRIED TO FIND THE PROBLEM BUT COULDN'T EITHER. WE DROVE IT HOME ON BACK HIGHWAYS TO OUR TOWN OF TULLAHOMA,TN, VERY CAREFULLY, BUT IT STALLED OUT AGAIN 50 MILES FROM HOME. THE CHEVY DEALER WHERE WE PURCHASED THE VEHICLE REFUSED TO STAND BEHIND IT, EVEN THOUGH IT WAS NOT QUITE 3 YEARS OLD, AND INSISTED THERE WAS NOTHING WRONG AND THAT IT WAS SAFE TO DRIVE. WE WERE FORCED TO TRADE OUR VAN, AND THE DEALERSHIP SOLD IT TO SOMEONE ELSE IN THAT DANGEROUS CONDITION. THAT'S WHY MY HUSBAND REPORTED IT TO YOU AT THAT TIME; WE DIDN'T WANT ANYONE ELSE TO BE HURT OR DIE FROM THE PROBLEM. THE IGNITION SHUTTING OFF, LIKE WHAT HAS HAPPENED TO SO MANY OTHER GM CARS, IS EXACTLY WHAT WAS HAPPENING TO OUR VAN. NOW I BELIEVE GM HAS HAD THIS PROBLEM FOR A LONGER TIME. I JUST HEARD ON THE NEWS THAT IT HAS BEEN TRACED BACK TO 2001; IT MUST BE EVEN OLDER THAN THAT. I CAN PROVIDE THE VIN # WHEN WE GET BACK TO TN AS MY HUSBAND IS WORKING A JOB IN FL RIGHT NOW. ALSO, WE DROVE ANOTHER GM VAN THE DAY BEFORE WE PURCHASED THE CHEVY VAN AND IT DID THE SAME THING ON THE WAY HOME FROM A TRIP TO FRANKLIN, TN, THEREFORE WE RETURNED IT, AS THE GM DEALERSHIP COULDN'T FIND THE PROBLEM. YES, THIS HAS BEEN GOING ON FOR A LONG TIME AND I AM THANKFUL TO BE ALIVE! *TR

NHTSA ID
10569027
Incident
May 13, 2001
Engine
Filed Nov 6, 2013

MY VAN STARTED MAKING A STRANGE CRUNCHING SOUND. I WAS TOLD BY A LOCAL REPAIR SHOP THAT THE CATALYTIC CONVERTER IS CRACKED INSIDE. IT NEEDS TO BE REPLACED. *TR

NHTSA ID
10551148
Incident
Jan 1, 2013
Mileage
100,000 mi
Engine
Filed Apr 13, 2009

I HAD TO REPLACE THE MOTOR IN MY CHEVY VENTURE 97 I WOULD LIKE TO KNOW IF I CAN RECOVER MY COST. I HEARD THAT THERE WAS A CLASS ACTION LAW SUIT FILED A YEAR AGO REGARDING THIS. *TR

NHTSA ID
10265133
Incident
Mar 6, 2009
Mileage
147,000 mi
BrakesElectrical
Filed May 17, 2006

DT*: THE CONTACT STATED THE ABS AND CHECK ENGINE WARNING LIGHTS ILLUMINATED WHILE DRIVING VARIOUS SPEEDS. THE VEHICLE WAS INSPECTED BY A DEALER FOR INSPECTION. THE SERVICE MECHANIC DETERMINED THE COMPUTER IN THE ELECTRICAL SYSTEM WAS LOCATED NEAR THE REAR WHEELS AND WAS PRODUCING FALSE FAILURES CAUSING THE ILLUMINATION OF THOSE WARNING LIGHTS. ADDITIONALLY, IT WAS ALSO SUGGESTED THAT WHEN THE ABS WARNING LIGHT WAS ILLUMINATED, THE ANTILOCK BRAKES COULD FAIL. THE ANTILOCK BRAKES WERE REPLACED, BUT NO CORRECTIONS WERE MADE TO THE COMPUTER.

NHTSA ID
10157700
Incident
May 17, 2006
Mileage
159,000 mi
Visibility
Filed Mar 14, 2006

PURCHASED USED VAN FROM ORIGINATING DEALERSHIP. THE DEALERSHIP HAD TO REPLACE THE PASSENGER SIDE POWER WINDOW MOTOR FOLLOWING MY PURCHASE. THE DRIVER SIDE POWER WINDOW HAS BEEN EXHIBITING FAILURE FOR OVER A YEAR. IT NOW IS ALMOST TOTALLY USELESS AND NEEDS TO BE REPLACED. WHEN THE WINDOW IS PUT DOWN, ITS MOTION SLOWS TO A STOP APPROXIMATELY A 3RD OF THE WAY DOWN AND WILL GO NO FURTHER AND IT WILL NOT GO UP. SEVERAL MINUTES HAVE TO PASS BEFORE THE I AM ABLE TO GET THE WINDOW TO START GOING BACK UP. IT TAKES SEVERAL WAITING PERIODS BEFORE THE WINDOW WILL GO UP ENOUGH TO CLOSE. I AM IN THE PROCESS OF HAVING THIS PART REPLACED. *JB

NHTSA ID
10152679
Incident
Oct 22, 2001
EngineTransmission
Filed Aug 3, 2005

MY 1997 CHEVROLET ASTRO VAN DEVELOPED A SHIFTING PROBLEM WITH THE AUTOMATIC TRANSMISSION AT ABOUT 60,000 MILES. THIS PROBLEM CAUSES EXTREMELY ROUGH SHIFTING FROM 1ST TO 2ND GEAR, AND ONLY PRODUCES THE RAGGED SHIFTS AFTER THE VAN HAS THOROUGHLY WARMED UP, AS WHEN ON A 2 HOUR TRIP. IT ALSO TURNS ON THE "SERVICE ENGINE SOON" LIGHT, WITH A P1870 ERROR CODE STORED. MY CHEVROLET DEALER DIAGNOSED THE PROBLEM AS NEEDING A NEW "VALVE BODY ASSEMBLY" IN THE TRANSMISSION. COSTS 1,000 WITH LABOR. AROUND TOWN AND SHORT TRIPS, ALL SHIFTS ARE NORMAL AND GOOD. HERE'S THE HOOKER - THE STATE OF ILLINOIS WILL NOT PASS THE VEHICLE EMISSIONS TEST, IF THERE ARE ANY ERROR CODES OR "SERVICE ENGINE SOON" INDICATORS. THE VAN HAS NOW FAILED THE EMISSIONS TESTING 3 TIMES, SO IT NOW APPEARS THAT I WILL BE FORCED TO DIG UP $1,000 JUST TO PASS THE EMISSIONS TEST. OF COURSE A TRANSMISSION SHIFT PROBLEM REALLY HAS NOTHING TO DO WITH EMISSIONS, BUT GM SAW FIT TO TURN ON THE "SERVICE ENGINE SOON" LIGHT ANYWAY. *NM

NHTSA ID
10131434
Incident
Aug 3, 2005
Mileage
60,000 mi
Fuel system
Filed Apr 7, 2005

FUEL GAUGE DOESN'T WORK, VERY COSTLY TO REPAIR, ABOUT 800.00 DOLLARS THIS HAS HAPPENED TWICE NOW, I CAN'T AFFORD TO GET IT FIXED AGAIN!!*AK

NHTSA ID
10116542
Incident
Jun 13, 1999
Mileage
54,000 mi
Visibility
Filed Apr 7, 2005

ELECTRIC WINDOW NOT WORKING, ELECTRICAL PROBLEMS,BRAKE LIGHTS SHORTS. *AK

NHTSA ID
10116530
Incident
Sep 1, 2000

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

17-NA-073

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This warranty administration bulletin provides information regarding the field action courtesy transportation policy.

16NA260

EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO REPROGRAM THE MEDIA DISC PLAYER WITH THE LATEST CALIBRATIONS TO CORRECT A CONDITION OF THE REAR ENTERTAINMENT SYSTEM NOT OPERATING AS INTENDED IN COLDER AMBIENT TEMPERATURE AREAS DUE TO CALIBRATION CONCERNS.

Recalls

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Vehicle Recalls

130089009

ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)

Expanded Availability for Remanufacture and Return (R&R) Electronic Control Modules

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Chevrolet Chevy Van by model year
YearComplaintsRecallsInvestigationsIssue Index
2003100146.5
2001130142.1
2000701
1999120043.9
1998100046.3
1997Viewing120038.5
1996200
1995700
1994500
1993600
1990300
1989100
1988100
1987100
1985100
1984100

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.