1997 Chevrolet Chevy Van Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 1997 Chevrolet Chevy Van, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Engine535.7%
- Visibility214.3%
- Fuel system214.3%
- Brakes17.1%
- Body & structure17.1%
- Suspension17.1%
- Transmission17.1%
- Electrical17.1%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
MY HUSBAND WROTE A LENGTHY LETTER DETAILING THE PROBLEM AND EVENTS AROUND THE TIME WE WERE FORCED TO TRADE OUR VAN FOR A TAHOE IN JULY/AUGUST 2001. I WAS DRIVING ON INTERSTATE 40 NEAR CROSSVILLE, TN, WHEN THE ENGINE QUIT LEAVING ME WITH LITTLE CONTROL AND BARELY ABLE TO MOVE IT SAFELY TO THE ROADSIDE. IT WAS TOWED TO THE CHEVY DEALER IN CROSSVILLE, WHO COULD FIND NOTHING WRONG WITH IT. AFTER MULTIPLE EVENTS LATER THE SAME TYPE INCIDENT HAPPENED WHEN MY HUSBAND WAS DRIVING ON A CROWDED TALLAHASSEE, FL, ROAD WHILE WE WERE ON VACATION. THEIR CHEVY DEALER TRIED TO FIND THE PROBLEM BUT COULDN'T EITHER. WE DROVE IT HOME ON BACK HIGHWAYS TO OUR TOWN OF TULLAHOMA,TN, VERY CAREFULLY, BUT IT STALLED OUT AGAIN 50 MILES FROM HOME. THE CHEVY DEALER WHERE WE PURCHASED THE VEHICLE REFUSED TO STAND BEHIND IT, EVEN THOUGH IT WAS NOT QUITE 3 YEARS OLD, AND INSISTED THERE WAS NOTHING WRONG AND THAT IT WAS SAFE TO DRIVE. WE WERE FORCED TO TRADE OUR VAN, AND THE DEALERSHIP SOLD IT TO SOMEONE ELSE IN THAT DANGEROUS CONDITION. THAT'S WHY MY HUSBAND REPORTED IT TO YOU AT THAT TIME; WE DIDN'T WANT ANYONE ELSE TO BE HURT OR DIE FROM THE PROBLEM. THE IGNITION SHUTTING OFF, LIKE WHAT HAS HAPPENED TO SO MANY OTHER GM CARS, IS EXACTLY WHAT WAS HAPPENING TO OUR VAN. NOW I BELIEVE GM HAS HAD THIS PROBLEM FOR A LONGER TIME. I JUST HEARD ON THE NEWS THAT IT HAS BEEN TRACED BACK TO 2001; IT MUST BE EVEN OLDER THAN THAT. I CAN PROVIDE THE VIN # WHEN WE GET BACK TO TN AS MY HUSBAND IS WORKING A JOB IN FL RIGHT NOW. ALSO, WE DROVE ANOTHER GM VAN THE DAY BEFORE WE PURCHASED THE CHEVY VAN AND IT DID THE SAME THING ON THE WAY HOME FROM A TRIP TO FRANKLIN, TN, THEREFORE WE RETURNED IT, AS THE GM DEALERSHIP COULDN'T FIND THE PROBLEM. YES, THIS HAS BEEN GOING ON FOR A LONG TIME AND I AM THANKFUL TO BE ALIVE! *TR
MY VAN STARTED MAKING A STRANGE CRUNCHING SOUND. I WAS TOLD BY A LOCAL REPAIR SHOP THAT THE CATALYTIC CONVERTER IS CRACKED INSIDE. IT NEEDS TO BE REPLACED. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Visibility
Reports naming windshields, glass, wipers, defrosters and mirrors.
From owner reports, verbatim
PURCHASED USED VAN FROM ORIGINATING DEALERSHIP. THE DEALERSHIP HAD TO REPLACE THE PASSENGER SIDE POWER WINDOW MOTOR FOLLOWING MY PURCHASE. THE DRIVER SIDE POWER WINDOW HAS BEEN EXHIBITING FAILURE FOR OVER A YEAR. IT NOW IS ALMOST TOTALLY USELESS AND NEEDS TO BE REPLACED. WHEN THE WINDOW IS PUT DOWN, ITS MOTION SLOWS TO A STOP APPROXIMATELY A 3RD OF THE WAY DOWN AND WILL GO NO FURTHER AND IT WILL NOT GO UP. SEVERAL MINUTES HAVE TO PASS BEFORE THE I AM ABLE TO GET THE WINDOW TO START GOING BACK UP. IT TAKES SEVERAL WAITING PERIODS BEFORE THE WINDOW WILL GO UP ENOUGH TO CLOSE. I AM IN THE PROCESS OF HAVING THIS PART REPLACED. *JB
ELECTRIC WINDOW NOT WORKING, ELECTRICAL PROBLEMS,BRAKE LIGHTS SHORTS. *AK
Too few reports in this category for a page of its own — they appear in the full complaint list.
Fuel system
Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.
From owner reports, verbatim
FUEL GAUGE DOESN'T WORK, VERY COSTLY TO REPAIR, ABOUT 800.00 DOLLARS THIS HAS HAPPENED TWICE NOW, I CAN'T AFFORD TO GET IT FIXED AGAIN!!*AK
FUEL PUMP/SENSOR UNIT FAILED DUE TO EXPOSED WIRES AND FRICTION BETWEEN PUMP WIRE AND ANOTHER WIRE. THE PUMP WAS SHORTED OUT ELECTRICALLY. FUEL TANK WAS NEARLY FULL. ITEM REPLACED BY INDEPENTANT MECHANIC AND DEFECTIVE PART RETAINED BY ME. *AK
Too few reports in this category for a page of its own — they appear in the full complaint list.
Brakes
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.
From owner reports, verbatim
DT*: THE CONTACT STATED THE ABS AND CHECK ENGINE WARNING LIGHTS ILLUMINATED WHILE DRIVING VARIOUS SPEEDS. THE VEHICLE WAS INSPECTED BY A DEALER FOR INSPECTION. THE SERVICE MECHANIC DETERMINED THE COMPUTER IN THE ELECTRICAL SYSTEM WAS LOCATED NEAR THE REAR WHEELS AND WAS PRODUCING FALSE FAILURES CAUSING THE ILLUMINATION OF THOSE WARNING LIGHTS. ADDITIONALLY, IT WAS ALSO SUGGESTED THAT WHEN THE ABS WARNING LIGHT WAS ILLUMINATED, THE ANTILOCK BRAKES COULD FAIL. THE ANTILOCK BRAKES WERE REPLACED, BUT NO CORRECTIONS WERE MADE TO THE COMPUTER.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Body & structure
Reports naming the vehicle structure, frame, body panels, doors, hood and trim.
From owner reports, verbatim
HOOK STICKING OUT OF RIGHT DOOR, CAUSING INJURIES.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Suspension
Reports naming suspension components — springs, struts, shocks, control arms and related hardware.
From owner reports, verbatim
WHILE BACKING OUT OF A PARKING SPACE LOWER BALL JOINT BROKE, RESULTING IN AN ACCIDENT. FRONT DRIVER SIDE WHEEL CAME OFF. *AK WHEEL HUB BROKE AND ROLLED UNDER THE VEHICLE. WHEN THE VEHICLE WAS TAKEN TO THE DEALER, THEY REPLACED ALL BALL JOINTS. *YH
Too few reports in this category for a page of its own — they appear in the full complaint list.
Transmission
Reports naming the automatic or manual transmission, including shifting behaviour, shudder, slipping and transmission control modules.
From owner reports, verbatim
MY 1997 CHEVROLET ASTRO VAN DEVELOPED A SHIFTING PROBLEM WITH THE AUTOMATIC TRANSMISSION AT ABOUT 60,000 MILES. THIS PROBLEM CAUSES EXTREMELY ROUGH SHIFTING FROM 1ST TO 2ND GEAR, AND ONLY PRODUCES THE RAGGED SHIFTS AFTER THE VAN HAS THOROUGHLY WARMED UP, AS WHEN ON A 2 HOUR TRIP. IT ALSO TURNS ON THE "SERVICE ENGINE SOON" LIGHT, WITH A P1870 ERROR CODE STORED. MY CHEVROLET DEALER DIAGNOSED THE PROBLEM AS NEEDING A NEW "VALVE BODY ASSEMBLY" IN THE TRANSMISSION. COSTS 1,000 WITH LABOR. AROUND TOWN AND SHORT TRIPS, ALL SHIFTS ARE NORMAL AND GOOD. HERE'S THE HOOKER - THE STATE OF ILLINOIS WILL NOT PASS THE VEHICLE EMISSIONS TEST, IF THERE ARE ANY ERROR CODES OR "SERVICE ENGINE SOON" INDICATORS. THE VAN HAS NOW FAILED THE EMISSIONS TESTING 3 TIMES, SO IT NOW APPEARS THAT I WILL BE FORCED TO DIG UP $1,000 JUST TO PASS THE EMISSIONS TEST. OF COURSE A TRANSMISSION SHIFT PROBLEM REALLY HAS NOTHING TO DO WITH EMISSIONS, BUT GM SAW FIT TO TURN ON THE "SERVICE ENGINE SOON" LIGHT ANYWAY. *NM
Too few reports in this category for a page of its own — they appear in the full complaint list.
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
DT*: THE CONTACT STATED THE ABS AND CHECK ENGINE WARNING LIGHTS ILLUMINATED WHILE DRIVING VARIOUS SPEEDS. THE VEHICLE WAS INSPECTED BY A DEALER FOR INSPECTION. THE SERVICE MECHANIC DETERMINED THE COMPUTER IN THE ELECTRICAL SYSTEM WAS LOCATED NEAR THE REAR WHEELS AND WAS PRODUCING FALSE FAILURES CAUSING THE ILLUMINATION OF THOSE WARNING LIGHTS. ADDITIONALLY, IT WAS ALSO SUGGESTED THAT WHEN THE ABS WARNING LIGHT WAS ILLUMINATED, THE ANTILOCK BRAKES COULD FAIL. THE ANTILOCK BRAKES WERE REPLACED, BUT NO CORRECTIONS WERE MADE TO THE COMPUTER.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .