RoadVitals

2003 Chevrolet Ssr

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
10
Latest Dec 15, 2014
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
0
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
1
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0
1 injuries, 0 deaths reported

Overview

Our database contains 10 NHTSA owner-reported complaints for the 2003 Chevrolet Ssr, most frequently naming the body & structure, electrical and interior & seats categories. 1 NHTSA investigation names it; and 424 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Body & structure770.0%
  • Electrical220.0%
  • Interior & seats110.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

No recalls in our database for this model year

That does not guarantee a specific vehicle is unaffected — recalls are issued against VINs, and new campaigns are announced regularly. Check a VIN on NHTSA.gov.

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

RQ17002ClosedRecall Query

Loss of Headlights

Opened Apr 24, 2017
Closed Mar 29, 2021

The subject vehicles are model year (MY) 2002-2009 Chevrolet Trailblazer, GMC Envoy, 2004-2007 Buick Rainier, 2003-2008 Isuzu Ascender, 2005-2009 Saab 9-7X, 2002-2004 Oldsmobile Bravada, 2003-2006 Chevrolet SSR, 2005-2009 Buick Lacrosse, and 2006-2008 Pontiac Grand Prix. This scope includes the Trailblazer/Envoy variants: 2002-2006 Envoy XL/Trailblazer EXT and 2004-2005 Envoy XUV. The original scope of this investigation was expanded to include all vehicles equipped with the subject Headlight Driver Module (HDM). The focus of the investigation was to determine whether actions performed by General Motors adequately addressed any unreasonable risk to motor vehicle safety in the subject vehicles concerning the headlights and the HDM that controls them.Under normal electrical load and environmental conditions, the HDM can overheat inside the Underhood Electrical Center (UEC). This can cause the module to fail and result in a simultaneous loss of both low beam headlights and both daytime running lights (DRLs), often with no warning or prior detectability to the driver. This failure can be intermittent or permanent. No other exterior lights are affected. High beams, turn signals, brake lights, and reverse lights are still operational.General Motors addressed this issue with 2 recalls (14V755 & 15V519) and a special coverage program (N172091910). In view of the recalls and special coverage program implemented by GM and the vehicle high beams continuing to operate, ODI has tentatively concluded that the actions taken by GM mitigate any unreasonable risk to safety posed by HDM failure in the subject vehicles.Accordingly, the investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The agency reserves the right to take additional action if warranted by new circumstances.The ODI reports cited above are available for review online at NHTSA.gov under the identification numbers in the attached document.

EXTERIOR LIGHTING:HEADLIGHTS

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Electrical
Filed Dec 15, 2014

POSSIBLY THE IGNITION SWITCH. BRAND NEW BATTERIES CANNOT HOLD A CHARGE. MECHANIC CANNOT FIND THE PROBLEM. *TR

NHTSA ID
10664229
Incident
Dec 1, 2014
Mileage
37,000 mi
Electrical
Filed Mar 14, 2014

WAS TRAVELING ON HIGHWAY AT 60MPH, ENGINE CUT OUT AND LOST ALL POWER. HAD TO COAST TO SHOULDER IN TRAFFIC CREATING DANGEROUS SITUATION. DIAGNOSED AS FAULTY IGNITION SWITCH. *TR

NHTSA ID
10569253
Incident
Jun 15, 2005
Mileage
4,000 mi
Body & structure
Filed Aug 16, 2004
1 injury reported

HOOD PROP ON MY 2003 CHEVROLET SSR IS POORLY DESIGNED IN AN ALREADY BENT CONFIGURATION TO HOLD UP AN EXCEEDINGLY HEAVY HOOD. THE 2005 MODEL YEAR WILL HAVE GAS-FILLED STRUTS TO HOLD UP THE HOOD. THEIR NEEDS TO BE A RETROFIT KIT TO PUT THE GAS STRUTS ON THE 2003 AND 2004 MODELS. ACCORDING TO THE CONTRIBUTORS TO WWW.SSRFANATIC.COM AS WELL AS MYSELF, THERE HAVE BEEN INJURIES AND MANY NEAR MISSES WITH THE HOOD FALLING AND BENDING THE PROP LIKE A PRETZEL. *AK

NHTSA ID
10086989
Incident
Aug 1, 2004
Mileage
2,845 mi
Body & structure
Filed Aug 11, 2004

2003 CHEVY SSR ENGINE HOOD IS EXTREMELY HEAVY (TWO OR THREE TIMES THE WEIGHT OF A NORMAL HOOD) AND CHEVROLET HAS OUTFITTED THE 2003 AND 2004 CHEVY SSR WITH A SIMPLE METAL HOOD PROP ROD TO SUPPORT THE HOOD WHEN OPEN. 1) THE HOOD IS SO HEAVY MANY OWNERS WILL NOT BE ABLE TO OR WILL STRUGGLE WITH THE OPENING OF THE HOOD. THIS CAN LEAD TO SITUATIONS WHERE THE HOOD MAY BE DROPPED ON THE PERSON TRYING TO OPEN THE HOOD WITH THE POSSIBILITY FOR SEVERE INJURY. MY WIFE CANNOT OPEN THE HOOD BY HERSELF DUE TO THE EXTREME WEIGHT OF THE HOOD. 2) THE 2003/2004 HOOD PROP IS VERY MINIMAL AND BENDS UNDER THE WEIGHT OF THE HOOD. CHEVROLET HAS DONE AWAY WITH THE HOOD PROP FOR THE 2005 CHEVY SSR AND HAS INSTALLED GAS STRUTS TO LIFT AND SUPPORT THE HOOD. THE HOOD ITSELF HAS NOT CHANGED FOR 2005, SO CHEVROLET HAS FOUND THERE IS A PROBLEM WITH THE EXISTING HOOD PROP SYSTEM. EXISTING 2003 AND 2004 CHEVY SSR TRUCKS ON THE ROAD NEED TO BE UPDATED WITH THE SAME GAS STRUTS AS THE 2005 CHEVY SSR TO AVOID POSSIBLE INJURY AND/OR DEATH FROM THE HOOD FALLING DOWN ON THE PERSON WHILE TRYING TO LIFT THE HOOD OR WHILE IT IS IN ITS FULLY OPEN POSITION. *JB

NHTSA ID
10086628
Incident
Jun 11, 2004
Mileage
45 mi
Body & structure
Filed Aug 10, 2004

WHILE STANDING NEXT TO THE HOOD THE HOOD DROPPED DOWN FROM THE OPEN POSITION. THIS COULD HAVE LED TO SERIOUS INJURY IF I HAD BEEN LEANING INTO THE ENGINE COMPARTMENT. THE HOOD PROP ON 2003 CHEVROLET SSR IS NOT SUFFICIENT TO HOLD THE WEIGHT OF THE HOOD. THE 2005 SSR'S HAVE A COMPLETELY DIFFERENT DESIGN. GM REFUSES TO ACKNOWLEDGE THE PROBLEM. I HAVE NOTIFIED MY DEALER AND HE SAYS THERE IS NO "FIX" FOR THE PROBLEM.

NHTSA ID
10086595
Incident
May 18, 2004
Mileage
2,525 mi
Body & structure
Filed Aug 10, 2004

I WAS CHECKING THE OIL ON MY 2003 CHEVROLET SSR. IT WAS PARKED OUTSIDE WITH THE HOOD UP AND HELD BY THE HOOD PROP ROD. A SMALL GUST OF WIND HIT THE HOOD AND SHOOK IT SLIGHTLY. I JUMPED BACK JUST TO SEE THE PROP ROD FLEXING QUITE A BIT. I HAVE ALWAYS FELT THAT THE ROD WAS NOT STRONG ENOUGH AND SINCE IT HAS A BEND IN IT SO IT CAN FIT INSIDE THE ENGINE COMPARTMENT IT JUST LOOKS WEAK. AFTER THIS I AM EXTRA CAUTIOUS WHEN WORKING UNDER THE HOOD. I FEEL THAT THE PROP ROD WAS NEVER STRONG ENOUGH. WHEN I MENTIONED THIS TO THE DEALER THEY HAD NO ANSWER. I JUST LEARNED THAT THE 2005 SSR WILL HAVE GAS STRUTS TO HOLD THE HOOD OPEN. EVIDENTLY GM MUST HAVE HAD ENOUGH COMPLAINTS TO MAKE THIS CHANGE. I WOULD LIKE THEM TO REPLACE THE PROP ROD IN ALL 2003 & 2004 SSR'S BEFORE SOME BODY DOES GET HURT. THIS HOOD IS VERY HEAVY AND COULD CAUSE SERIOUS INJURY.

NHTSA ID
10086575
Incident
Jul 24, 2004
Mileage
5,105 mi
Interior & seats
Filed Aug 10, 2004

THE FRONT HOOD PROP ON THE 2003 CHEVROLET SSR IS VERY INADEQUATE FOR ITS PURPOSE AND REPRESENTS A POTENTIAL DANGER - ESPECIALLY SINCE THE HOOD IS SO HEAVY.

NHTSA ID
10086522
Incident
Aug 10, 2004
Body & structure
Filed Aug 9, 2004

HOOD PROP ON 2003 CHEVROLET IS NOT SUFFICIENT TO HOLD THE WEIGHT OF THE HOOD. PROP HAS BENT AND HOOD HAS FALLEN. THE 2005 HAS A COMPLETELY DIFFERENT DESIGN. GM REFUSES TO ACKNOWLEDGE THE PROBLEM. *AK

NHTSA ID
10086497
Incident
Jul 17, 2004
Mileage
1,900 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

PIP5601C

This PI communicates the requirement to provide a pico file to receive diagnostic assistance from TAC.

PIP5358D

This Preliminary Information communication provides information to the technician about vehicles that have an unusual noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the noise for assessment by engineering. Technician will need to call General Motors Technical Assistance Center for further assistance.

PIP4723J

ELECTRICAL SYSTEM

This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester  and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.

PIT5099H

This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.

PIT5099H

This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.

PIT3271P

This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Chevrolet Ssr by model year
YearComplaintsRecallsInvestigationsIssue Index
2007000
2006511
2005310132.3
2004280135.0
2003Viewing100141.3

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.