2011 Volkswagen Routan Driver assistance Problems

The brakes randomly stop working. At random times you go to brake and have to push the pedal all the way to the floor to start stopping. 2nd issue. The car dies and looses all power at intermittent times while driving. The car has to be restarted while driving. Could be driving 70 on a hwy or 30 on a residential street. Either coast to the side of the road to restart... or quickly put the car in neutral and restart it while driving. Both of these have almost caused wrecks several times. Unknown own causes to both as they happen at random and different times.

NHTSA ID

11643273

Incident

Feb 15, 2025

THIS VEHICLE IS BASICALLY A CHRYSLER/DODGE WITH VW BRANDING, AND ONE OF THE KEYS IS EVEN A DODGE KEY. IT HAS THE SAME ISSUE WITH THE TIPM AND FUEL RELAY MODULE THAT WAS RECALLED ON THE 2011 CHRYSLER AND DODGE VANS. SEE FUEL PUMP RELAY RECALL NHTSA 14V-530. I'M ASKING THAT IT ALSO BE RECALLED FOR THE 2011 VW ROUTAN SINCE IT'S VERY DANGEROUS THAT MY CAR COULD STOP AT ANY MOMENT. I RECENTLY PURCHASED MY VAN FROM A USED CAR DEALER IN NEW JERSEY WHO NEGLECTED TO EVEN INFORM ME THAT THIS WAS A KNOWN ISSUE EVEN THOUGH I INFORMED THEM THAT I'D BE DRIVING THE CAR CROSS COUNTRY. WHEN I WAS IN GEORGIA THE CAR STARTED CRANKING, BUT WOULDN'T START AND IT HAS HAD THIS SAME INTERMITTENT ISSUE SINCE I ARRIVED IN FL. IT TOOK A WHILE FOR US TO FIGURE OUT WHAT WAS EVEN WRONG WITH IT BECAUSE WHEN THE AUTO SHOP RAN A DIAGNOSTIC, NO CODES WERE RETURNED. HOWEVER, WHEN THEY FINALLY GOT THE ISSUE TO OCCUR AGAIN, THEY FOUND THAT TAPPING ON THE FUEL RELAY MODULE IN THE TIPM WOULD ALLOW THE CAR TO START. THEY ADVISED TO TAKE IT TO CHRYSLER BECAUSE IT'S ACTUALLY A CHRYSLER VAN UNDER THE HOOD. WHEN I CALLED CHRYSLER, THEY TURNED ME AWAY BECAUSE THE VIN IS FOR A VW. WHEN I CALLED VW, THEY SAID NO RECALL EXISTED FOR THIS VAN EVEN THOUGH IT'S THE SAME ISSUE. SO, I'M ASKING THAT A RECALL ALSO BE DONE ON 2011 VW ROUTAN'S SINCE THEY ARE EXPERIENCING THE EXACT SAME DANGEROUS ISSUE CALLED OUT IN THE CHRYSLER RECALL. LASTLY, I EXPERIENCED THIS ISSUE BOTH WHILE THE CAR WAS STATIONARY AND WHILE IT WAS ON THE HIGHWAY.

NHTSA ID

11344079

Incident

Aug 1, 2020

Mileage

71,000 mi

CLOCK SPRING FAILURE CAUSING THE CRUISE CONTROL TO NOT WORK. SEARCH INDICATED THE SAME CLOCK SPRING ISSUE WITH OTHER VW MODELS IN THE SAME YEAR. IT IS AN ONGOING PROBLEM AND THE DEALER IS NOT WILLING TO HELP WITHOUT AUTHORIZING HUNDREDS OF DOLLARS FOR TROUBLESHOOTING.

NHTSA ID

11246253

Incident

Aug 19, 2019

Mileage

64,500 mi

CAR SHUT OFF NUMEROUS TIMES WHILE DRIVING. THERE WAS NO WAY TO TURN STEERING WHEEL IT JUST STOPS NOTHING YOU CAN DO TO KEEP IT RUNNING HOPEFULLY NO ONE IS TAILING ME BECAUSE IF NOT I WILL DEFINITELY CRASH. MECHANIC CAN'T SEEM TO FIND PROBLEM. MAYBE TIPM OR KEY FOB? CHANGED KEY FOB NO LUCK

NHTSA ID

11191746

Incident

Mar 1, 2019

Mileage

85,000 mi

MY TIPM MODULES OF THE CAR IS CAUSING A LOTS OF PROBLEMS AND THAT HAS AFFECTED MY FUEL PUMP, BATTERY, AND STARTER.I HAVE TO REPLACE A NEW FUEL PUMP,A NEW BATTERY AND A NEW STARTER AND STILL THE SAME PROBLEM IS STILL PERSISTING.

NHTSA ID

11150748

Incident

May 2, 2018

Mileage

117,545 mi

AFTER THE CAR IS PARKED BACK LIFT GATE OPENS SUDDENLY, ALSO AUTOMATIC SIDE DOORS SUDDENLY OPENS. LOTS OF OCCASIONS THE VEHICLE WON'T START. AT ONE TIME MY WIFE WAS DRIVING AND SUDDENLY IT JUST STOPS IN THE MIDDLE OF THE ROAD AND COULD NOT START. NO SIGN OF EMPTY GAS OR ENGINE LIGHTS WARNINGS. AFTER THE BEING TAKEN TO THE SHOP DIAGNOSE IS SENSORS NOT WORKING AND LOTS OF TIME SENSORS WERE REPLACED BUT THE HARD START KEEPS ON DOING IT TO THIS DATE. SOMETIME IT STARTS SOMETIMES IT DOES NOT.

NHTSA ID

11114329

Incident

Mar 15, 2017

Mileage

5 mi

REPLACED FUEL PUMP AFTER ISSUES WITH ENGINE REFUSING TO TURN OVER. NEXT DAY AFTER REPAIR THE VEHICLE REFUSED TO START; TOWED TO GARAGE FOR DIAGNOSIS. ONE MECHANIC WAS ABLE TO START IT AND ANOTHER NOT. COMPUTER DIAGNOSIS CAN'T FIND THE ISSUE. I HAVE EXPLORED THE INTERNET REGARDING THIS ISSUE AND FIND MANY COMPLAINTS WITH THE NEED TO REPLACEMTHE TIPM. THIS VAN HAS AN ENGINE BUILT BY CHRYSLER WHICH RECALLED ITS 2011 VANS TO REPLACE THIS DEVICE. PLEASE FORCE VW TO DO THE SAME! THANKFULLY THE VAN WAS IN PARK WHEN IT REFUSED TO START.

NHTSA ID

11056826

Incident

Dec 22, 2017

Mileage

62,300 mi

TIPM MODULE. MY 2011 VW ROUTAN WAS BUILT BY CHRYSLER WITH THE SAME PARTS AS ANY OTHER CHRYSLER CAR AT THAT TIME. CHRYSLER ISSUED A RECALL FOR ALL VEHICLES MADE WITH THIS PARTICULAR PART AS IT IS A LIFE THREATENING ISSUE. MOST IMPORTANTLY THE CAR WILL STOP IN THE MIDDLE OF DRIVING! IMAGINE GOING DOWN THE FREEWAY DOING 70MPH WITH YOUR KIDS IN THE CAR AND THE CAR SHUTS OFF. FORTUNATELY WE WERE ONLY DRIVING IN A PARKING LOT. BECAUSE THE CAR IS BRANDED AS A VW, CHRYSYLER REFUSES TO REPLACE THE RECALLED PART WHICH I WAS QUOTED AT $1300 FROM THE DEALERSHIP AND VW SAYS IT IS A CHRYSLER PART AND ISSUE. THIS THIN GRAY LINE IS COSTING PEOPLE THOUSANDS OF DOLLARS AND POSSIBLY EVEN LIVES.

NHTSA ID

11052235

Incident

Nov 24, 2017

Mileage

89,000 mi

NO ACCELERATION UP HILLS. CAR CRANKED BUT DIDN'T TURN OVER ENGINE, RANDOMLY. ALMOST STALLED OUT ON THE HIGHWAY DURING STORM BY USING HEADLIGHTS, WIPERS, A/C ALL AT ONCE. I HAD TO TURN OFF HEADLIGHTS, WIPERS AND A/C (THAT KEPT WINDSHIELD FROM FOGGING) IN ORDER TO KEEP FROM STALLING OUT ON THE HIGHWAY WITH THREE KIDS IN THE CAR. WHILE DRIVING IN NEIGHBORHOODS (5 MPH-25 MPH) THE CAR WOULD SPUTTER AND JERK FORWARD. I WAS TOLD THE CARS TROUBLE COULD BE JUST WATER IN THE GAS AND SO WE POURED A SOLUTION THAT WOULD CLEAN THE GAS TANK OF IMPURITIES, IF ONLY IT WAS THAT SIMPLE. WHILE DRIVING ON THE HIGHWAY USING CRUISE CONTROL, THE CRUISE SUDDENLY STOPPED WORKING, CRUISE LIGHT STAYED ON BUT THE CAR JUST PHYSICALLY SLOWED DOWN. OUR FAMILY IS SCARED TO GET INTO OUR VEHICLE FOR SAFETY REASONS AND RIGHT NOW IT'S OUR ONLY MEANS OF TRANSPORTATION. THE TIRE SENSOR ALSO HAS BEEN ON CONSTANTLY AND FIXED 3 TIMES ONLY TO LIGHT UP 20 MINUTES LATER AFTER LEAVING THE VW SERVICE DEPARTMENT. THE SLIDING PASSENGER DOOR WINDOW IS HAVING ELECTRICAL PROBLEMS AND WE ONLY USED IT 5 TIMES FROM 2011-2017. WE PAID TO HAVE THE FUEL PUMP AND THE TIPM SENSOR REPLACED LAST WEEK WHICH COST US APPROX. $1800 AND REPLACED FRONT BRAKE PADS AND ROTORS BECAUSE OUR ROTORS HAD GOUGES IN THEM. WE REPLACED A CAR BATTERY IN 2016, WHILE WE WERE ON VACATION, THE CAR WOULD START AND IT LOCKED THE KEY IN THE IGNITION AND WOULDN'T GIVE IT BACK.

NHTSA ID

11024579

Incident

Sep 11, 2017

Mileage

59,000 mi

CAR WON'T START. LOW CHARGE, LIGHTS NOT WORKING, HORN NOT WORKING, OVER HEATING. FIRST IT HAPPANED WHILE PARKED AND THEN WHILE DRIVING.

NHTSA ID

11006056

Incident

Jul 7, 2017

Mileage

79,000 mi

THE MINIVAN SUDDENLY GAVE AWAY ON THE TRANSMISSION. AT SPEEDS OF AROUND 70MPH, THE TRANSMISSION WAS IN "D" (AUTO TRANSMISSION VS MANUAL) BUT THERE WAS NO ENGAGEMENT FROM THE ENGINE. GIVING MORE GAS THE ENGINE WAS JUST REVVING UP AS IF IT WAS IN NEUTRAL. MOVED IT TO NEUTRAL AND BACK TO DRIVE AND STILL THE ENGINE REVVED UP WITHOUT ENGAGEMENT. HAD TO MOVE OVER TO THE RIGHT LANE AND STARTED SLOWING DOWN TO STOP. AFTER ABOUT 2-3 MINUTES, TRIED AGAIN AND THEN THE CAR SUDDENLY REVVED UP TO 5000RPM OR SO AS IF IT WAS IN THE 2ND OR 3RD GEAR. IT THEN RE-ADJUSTED ITSELF AND STARTED PICKING UP SPEED. PLEASE INVESTIGATE ASAP SINCE THIS HAPPENED DURING PEAK TRAFFIC ON A HIGHWAY WHEN TRYING TO OVERTAKE A TRUCK WITH THE VAN FULL OF PASSENGERS.

NHTSA ID

10992287

Incident

May 29, 2017

Mileage

61,800 mi

I HAVE A VOLKSWAGEN ROUTAN 2011 BUILT BY CHRYSLER IN A CANADA FACTORY. THIS VEHICLE IS SHUTTING OFF WHEN DRIVE ON THE FREEWAY. THE GEARS AND SREERING LOCKS UP WHILE DRIVING. THE VEHICLE ALSO HAS ELECTRICAL ISSUES THE LIGHTS TURN ON AND OFF EVEN WHEN THE CAR IS OFF. AFTER PURCHASING A NEW BATTERY AND ALTERNATOR THE CAR IN THE MORNING WILL NOT START. THE BATTERY IS DEAD AND DRAINED. WITH NOTHING ON IT INTERMITTENTLY HAS A DEAD BATTERY AND SHUTS OF AFTER STARTING THE CAR. WHEN I CALL THE VOLKSWAGEN DEALER IN STOCKTON CA TO EXPLAIN THE SERVICE GUY HUNG UP ON MY HUSBAND AND I AND STATED IT'S NOT A RECALL. WE EXPLAIN THAT THOUSANDS ARE HAVING THE SAME ISSUE AND IT'S RECORDED AND ALL OVER YOU TUBE. WE ARE HAVING THE SAME IGNITION SWITCH ISSUES OR POSSIBLE TIPM ISSUES.

NHTSA ID

10968462

Incident

Mar 13, 2017

Mileage

100,000 mi

INTEGRATED BODY CONTROL/ECU:TIPM MODULE MALFUNCTION.

NHTSA ID

10936830

Incident

Dec 19, 2016

Mileage

45,126 mi

I HAVE BEEN STRUGGLING WITH STARTING MY VOLKSWAGEN ROUTAN ON THE INITIAL ENGAGEMENT OF THE KEY, THE PROBLEM STARTED WITHIN THE LAST TWO MONTHS. IN THE SAME TIME FRAME, THE VEHICLE WOULD SUDDENLY TURN OFF IN THE MIDDLE OF DRIVING. I HAVE SEEN THAT IN 2009 AND 2010 MODEL THERE WAS A RECALL OF THE IGNITION SWITCH THAT SHOWED SIMILAR ISSUES. MY CAR DOES HAVE 10000 MILES, SO I AM TRYING TO DETERMINE IF IT WAS AN INITIAL FAULTY ITEM OR A PART THAT NEEDS TO BE REPLACED. THE DEALERSHIP REPLACED THE TIPM MODULE, BUT IT DID NOT CORRECT THE ISSUES. I WANT TO SEE IF OTHER 2011 MODELS ARE EXPERIENCING THE SAME ISSUES, AND WHETHER THE 2011 MODELS SHOULD BE EXTENDED TO THE RECALL FOR THE 2009/2010 MODELS. *TR

NHTSA ID

10934732

Incident

Dec 10, 2016

Mileage

105,000 mi

THE VAN HESITATES TO START. IT HAS TURNED OFF BY ITSELF WHILE DRIVING. THE BLINKERS (RIGHT AND LEFT) SOMETIMES WORK. THE HAZARD LIGHTS SOMETIMES WORK. THE AC COMES ON AND THEN COMES OFF. WE ARE THE ORIGINAL OWNERS AND HAVE KEPT UP WITH MAINTENANCE ON THE VAN. WE TOOK THE VAN INTO VOLKSWAGEN DEALER SERVICE AND WERE TOLD THAT THE 2011 MODEL WAS PLAGUED WITH ELECTRICAL PROBLEMS. WE WERE TOLD THIS TIME OUR TIPM NEEDS TO BE REPLACED. ALL OF THE PROBLEMS WE ARE EXPERIENCING ARE RELATED TO A PROBLEM CHRYSLER (WHO MADE THE VAN) ADMITTED TO. VOLKSWAGEN WILL NOT REPLACE THE PART. THE TIPM IS KNOWN FOR NOT GETTING FUEL TO THE ENGINE WHICH CAN STOP THE VAN. THIS HAS HAPPENED TO US TWICE. *TR

NHTSA ID

10923858

Incident

Nov 2, 2016

Mileage

67,566 mi

MY COMPLAINT IS A THAT MY VEHICLE STARTED OUT GIVING ME PROBLEMS GETTING STARTED THEN GOT TO THE POINT THE ENGINE WOULD JUST STOP WHILE DRIVING AND WOULD NOT ALLOW ME TO PRESS THE BREAK TO STOP THE VEHICLE. I FOUND THAT CHRYSLER HAD RECALLED THE TIPM IN THEIR VEHICLES AND VW ROUTANS (MADE BY THE CHRYSLER GROUP) WERE JUST NO LONGER MADE AND PUSHED UNDER THE RUG...THIS IS MY PRIMARY MODE OF TRANSPORTATION AND I AM A SINGLE MOTHER OF FIVE MINOR CHILDREN...I DON'T HAVE $1300 TO INVEST IN THE REPAIR AND I REPORTED THE ISSUE TO VW AND TO NO AVAIL. I'M AFRAID FOR MINE AND MY CHILDREN'S LIVES...THE NEXT TIME WE MAY NOT BE SO LUCKY....I AM IN HOPES THAT THIS REACHES SOMEONE THAT CAN HELP. MY CHILDREN AND I WERE IN THE VEHICLE AND IN A RURAL AREA ON A STRAIGHT-AWAY WHEN THE ENGINE SHUT OFF (WITHOUT WARNING) AND I COULD NOT ENGAGE THE BRAKES. I WAS ALWAYS ADVISED THAT VW VEHICLES WERE THE WAY TO GO BECAUSE VW STOOD BEHIND THEIR BRAND...BUT I FIND THAT NOW THAT MY FAMILY IS IN THIS SITUATION THEY CAN CARE LESS. I DID REPORT THE ISSUE TO THEM AND WAS TOLD THEY WOULD NOT STAND BEHIND THE VEHICLE. *TR

NHTSA ID

10916834

Incident

Oct 9, 2016

Mileage

85,000 mi

INTERMITTENT STARTS AN STOPS TURN KEY WON`T START SOMETIMES TROUBLE STARTED IN 2012 TOOK IT TO SHOP DIDN`T ACT UP FOR THEM SAID NOTHING WAS WRONG SO I SORT OF LIVED WITH IT IT ALWAYS STARTED AFTER A FEW TRIES BUT LATLEY IT START TURNING OFF WHILE IM DRIVING WENT TO DEALER TOLD ME THEY NEVER HEARD OF SUCH A THING HAPPENING I TCAME HOME AN GOOGLED IT THERE WERE 2 RECALLS FOR THAT REASON FOR 2009 AN2010 VANS I BELIEVE THEY OUT RIGHT LIED TO ME APPARENTLY THE FIRST QUICK FIX RECALL GOT PUT IN MY VAN PLEASE HELP ME I`VE HAD 2 CLOSE CALLS ON THE HIGHWAY WHEN IT DIED WHILE MERGING ON TO A HIGHWAY IT`S THE ONLY VAN I GOT AN NEED IT FOR WORK I LIVE PAYCHECK TO PAYCHECK I EMAILED VOLKSWAGEN AN GOT NO RESPONSE THERE TO BUSY WITH THERE DEISEL RECALL TO BOTHER WITH ME THE PHONE WAIT WAS OVER AN HOUR SO I HUNG UP I SURE MY VAN IS NOT TO ONLY ONE WITH ISSUE MY WIFE`S HAIR GIRL TRADED HER VAN OFF BECAUSE THEY WOULDN`T FIX IT THIS A DANGEROUS ISSUE

NHTSA ID

10819083

Incident

Jul 31, 2012

Mileage

20,000 mi

1ST INCIDENT-PARKING CAR IN A STALL, CAR SHUTS OFF BEFORE PARKED. P0111 REPLACE AIR TEMP SENSOR 2ND INCIDENT-EXITING THE FREEWAY ON A SINGLE LANE JUST UNDER 35MPH ENGINE SHUTS OFF, STEERING WHEEL LOCKS RIGHT, APPLY BRAKES LIGHTLY, SHIFT INTO NEUTRAL TO TURN WHEEL TO PULL ON SHOULDER. P0300 AND P0302 CODE. DEALER REPLACE BANK #2 CYLINDER HEAD AND NECESSARY PARTS.(INCIDENT POSTED INFORMATION) 3RD INCIDENT-MERGING ON FREEWAY UP THE HILL, ENGINE BOGS AND SHUTS OFF, WAS ON FAR RIGHT LANE PULLED TO SIDE. DEALER SAYS MISFIRE ON CYLINDER #6 WITH NO DTC CODE, SAYS IGNITION COIL PROBLEM ON #6. *TR

NHTSA ID

10628633

Incident

Aug 2, 2013

Mileage

58,300 mi

TL* THE CONTACT OWNS A 2011 VOLKSWAGEN ROUTAN. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 65 MPH, THE VEHICLE BEGAN TO INCREASE ACCELERATION WITHOUT WARNING AND THE THROTTLE BECAME STUCK. AFTER SEVERAL ATTEMPTS THE ACCELERATOR PEDAL RELEASED AND THE VEHICLE BEGAN TO FUNCTION NORMALLY. THE IDENTICAL FAILURE OCCURRED ON MORE THAN ONE OCCASION. THE CONTACT WAS IN THE PROCESS OF TAKING THE VEHICLE TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 2,300. UPDATED 8/30/11 *CN THE CONSUMER BELIEVED THE AFTER MARKET FLOOR MAT WAS THE PROBLEM. ONCE HE REMOVED THE FLOOR MAT, THE PROBLEM CEASED. UPDATED 09/28/11

NHTSA ID

10416937

Incident

Aug 2, 2011

Mileage

2,300 mi

TL* THE CONTACT OWNS A 2011 VOLKSWAGEN ROUTAN. THE CONTACT STATED THAT WHILE DRIVING 5 MPH AND PARKING THE VEHICLE, THE VEHICLE SUDDENLY ACCELERATED WITHOUT WARNING WITH THE BRAKES DEPRESSED. THE VEHICLE THEN CRASHED INTO METAL POLES AND ANOTHER VEHICLE. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS THEN TOWED TO A DEALER WHERE THE CONTACT WAS AWAITING THE RESULTS OF A PENDING INVESTIGATION. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 242.

NHTSA ID

10406138

Incident

Jun 8, 2011

Mileage

242 mi