Owner-reported complaints naming the powertrain system, filed with NHTSA
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Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials. Every record below is an owner-reported complaint about the 2023 Volkswagen Taos submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 12 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
My 2023 VW Taos Se has been diagnosed with head gasket failure. Denied “goodwill assistance.” I did state that VW has issued a TSB (TSB 15-23-01. I currently have 80,380 miles on the vehicle. Known engineering failure, not wear and tear.
On April 27, 2025, in [XXX] , the vehicle displayed a low coolant warning in the morning. The owner replenished the coolant as instructed, the warning cleared, and the vehicle was driven to work without incident. Later that day, while traveling southbound on [XXX] at approximately 60 mph, the engine overheat warning activated, forcing the driver to stop and pull over. The vehicle required two separate tows — first to the residence, then to the dealership the following day. On April 30, 2025, the dealership completed a full warranty repair replacing the engine head gasket and seals under TSB 2071245/1, a Volkswagen-issued Technical Service Bulletin acknowledging a known manufacturing defect in the 2022–2023 Taos cooling system, for which there is no recall issued. A formal case was opened with VW Customer Care prior to the repair visit and is on record. This incident occurred just before the vehicle’s warranty expiration at 30,000 miles. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
SUMMARY OF SAFETY HAZARD: I am reporting a catastrophic and unpredictable loss of motive power in a 2023 Volkswagen Taos (4Motion with DQ381 DSG Transmission). The vehicle presents a critical electronic sensor failure within the transmission mechatronics unit that causes the vehicle to enter an immediate "Limp Mode" without warning. This has resulted in several near-miss incidents where the vehicle became immobilized in active traffic and on high-speed roadways. TECHNICAL DATA OF FAILURE: Factory-level ODIS diagnostic logs (recorded Feb 3 and March 17, 2026) reveal that the transmission’s "Actual position clutch 1" reports a constant value of -0.69 bar. In an automotive hydraulic system engineered for positive pressure, a reading of -0.69 bar is a physical impossibility (a vacuum state). This indicates a total failure of the pressure sensor/TCU logic, leading to the unintentional disengagement of the primary drive clutch. DECEPTIVE REPORTING RISK: Authorized service centers have been documented falsifying the safety status of this vehicle. Despite possessing internal diagnostic logs showing the -0.69 bar vacuum failure, a dealership issued a final Service Order certifying "No issues found" and stating "Actual values match." This reporting practice is forcing a vehicle with a known, documented powertrain failure back onto public roads, creating a severe life-safety risk for occupants and other motorists. The vehicle is currently grounded to prevent a collision.
I currently lease this vehicle through Volkswagen, and it's been nothing but causing me trouble. The Engine Power Control (EPC) light comes on at random, and it significantly reduces my RPMs to the point where I cannot accelerate properly on the highway or up a hill. I have almost been t-boned after pulling out into a road, and as soon as I get on the road, the car does a "rocket ship" maneuver.
2023 VW Taos leased in June 2023 - needed to replace brakes 2 years (June 2025) into owning the car. Inspection would not pass without them. This is an excessively quick wear that cost me over $600 for a leased vehicle that should be just basic ownership during 3 year lease. August 2025 - Brought in for an oil change and a coolant yellow light on dashboard. Our local mechanic would not touch the coolant issue as he said it seems to be related to a head gasket leak. The 2022 model had many issues with this problem, however no issues are reported on the 2023 Taos. I have had to find another vehicle to drive and wait 5 days to get it into our local VW dealership, who told us it was OK to drive without even looking at the vehicle. No thank you! We called VW and if in fact this is a head gasket, it would be covered under warranty. These are each pretty serious safety concerns and needs to be reported for future owners of this vehicle. Not interested in another VW after these incidents. We are a first time leaser of them - thank goodness it wasn't a purchase.
The contact owns a 2023 Volkswagen Taos. The contact stated that while operating the vehicle, the check engine warning light illuminated. The vehicle was taken to the local dealer, who diagnosed that there was coolant intrusion into the head gasket. The head gasket was replaced, and the vehicle was repaired. Later, while driving 55 MPH, the message "Transmission Failure" was displayed and the transmission shifted to D2, causing the vehicle to decelerate to 25 MPH. The vehicle was parked, and after restarting the vehicle, the vehicle operated normally. The vehicle was later taken to the local dealer, who diagnosed that the Medtronic transmission had failed and needed to be replaced; however, parts were on back order. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 10,185.
Unknown sometimes have to wait 2 to 3 seconds after stepping on the gas pedal before the car starts accelerating from a stop or at really low speeds.
The throttle response from a stop in the Taos is not immediate. Sometimes it will take 2 seconds to react to throttle input. There have been times where you accelerate and it will go extremely slow ans then a sudden burst of acceleration. This can be extremely dangerous when pulling into a roadway with traffic. There is also not an immediate reaction when throttle is applied quickly at Highway speeds. Almost was hit 3 times while driving this car because it would not accelerate as expected.
I purchased the new 2023 TAOS Volkswagen. I am experiencing sudden burst of acceleration when I’m gently accelerating. I have had several near misses of having an accident. I have read several other reports of the same problem on online forums. What is Volkswagen going to do about this? I just paid $35,000 for this new car and I’m afraid I’m gonna have an accident the way it suddenly accelerates. Please contact me so I know if there’s anything I can do to resolve this problem. This car is my only transportation and it scares me to drive it. This should not be happening.
The throttle response from a stop in the Taos is not immediate, and will lag. Sometimes it will take 2 seconds to react to throttle input. This can be extremely dangerous when pulling into a roadway with traffic. There is also not an immediate reaction when throttle is applied quickly at Highway speeds. Once the car reacts, it runs flawlessly, it must be a computer issue or throttle response setting.
When put in reverse vehicle would not move (reverse back). Vehicle needs to be restarted several times for it to reverse properly. A safety issue when trying to maneuver in live traffic.
The contact rented a 2023 Volkswagen Taos. The contact stated that while the vehicle was in drive with the brake pedal depressed and entering the garage, he released the brake pedal and the vehicle rolled and stalled. Additionally, the vehicle failed to start. The contact had to hold the fob near the WIFI button to start the vehicle. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 7,400.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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