Owner-reported complaints naming the fuel system system, filed with NHTSA
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Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks. Every record below is an owner-reported complaint about the 2017 Volkswagen Tiguan submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 8 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
A/C has been a consistent issue since I purchased this from Columbia SC- CarMax's dealership in 2022. I've replaced the compressor and valves, and no resolve. The car sucks up oil and the electrical system is wacky!
I am filing this complaint to seek a full buyback and debt cancellation for a 2017 VW Tiguan (VIN: [XXX] ) sold to me by Carvana for $40,000. Summary of Deception: Carvana sold this vehicle as "Certified" with a "150-Point Inspection" guarantee. This was a fraudulent misrepresentation. Within six months, the vehicle required 45+ mechanical services, including a full internal teardown that revealed catastrophic wiring corrosion caused by a long-term sunroof leak. These were latent defects present at the time of sale. The vehicle has has 2 Turbos: one recalled (now currently being recalled again) and one replaced 3 months into ownership. The vehicle slowed down on [XXX] traffic and I had to make an emergency exit and take to the dealership. This make and model were completely overhauled engine and externally after my model 2017. 45 mechanical services in 12 months justifies a recall and an exchange, Safety & Financial Hardship: As a high-level executive commuting from [XXX] to [XXX] , I required a reliable vehicle. Instead, this car decelerated dangerously on [XXX] , nearly causing a collision. Despite active steering and turbo recalls, Volkswagen mechanics have deemed the car "unsafe for road use" since January 2025. I am warned that any further driving will void my warranties due to engine damage risk. Bad Faith Negotiations: I have attempted to resolve this with Carvana and Volkswagen Executive Care. Carvana offered a mocking $500 gesture for a $40k total loss, while their supervisors were condescending and dismissive. They have refused to provide the original inspection report. Impact: I have lost tens of thousands in wages, rental costs, and storage fees while my credit and mental health suffer under $19,000 of debt for a "shell. " I am seeking an immediate buyback at their expense to resolve this matter and restore my ability to work safely. Thank you, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
when was driven i lost power and got the ECU light and check engine light when scan for codes got fuel system and also car went into limp mode and had low fuel reading from live feeding and since have replaced the high pressure fuel pump and live reading are good now it still won’t start and won’t come out of limp mode
I was driving and the fuel gauge quit working randomly. I am unsure how much gas is in my vehicle. I have had to get several repairs since purchasing my car from Carmax including my turbo boost, fuel pump and gas line. I financed the car in 2021 from Carmax.
The contact owns a 2017 Volkswagen Tiguan. The contact stated that while his daughter was starting the vehicle, she became aware that the check engine warning light was illuminated. The vehicle was taken to the dealer for diagnostic testing. The contact was informed that the N80 purge valve needed to be replaced. The vehicle was repaired. The manufacture was contacted but offered no assistance. The contact was referred to the NHTSA for assistance. The failure mileage was 55,780.
The contact owns a 2017 Volkswagen Tiguan. The contact stated while driving at an undisclosed speed, the vehicle lost motive power and stalled. The contact was unable restart the vehicle. The vehicle was towed to the local dealer who diagnosed that the fuel pump and the timing chain were faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 37,000.
MY 2017 VOLKSWAGEN TIGUAN HAS 19,000 MILES ON IT. I JUST BOUGHT IT FROM A HONDA DEALERSHIP (SINGLE OWNER, LEASED) BODY IS IN LIKE NEW SHAPE. THE CAR HAS STALLED ON WHILE DRIVING 6 TIMES TOTAL, ON 3 DIFFERENT OCCASIONS, WHILE DRIVING. THE ENGINE JUST SHUT OFF WITHOUT WARNING (STALLED OUT) WHILE THE CAR WAS MOVING OVER 40MPH AND AN EPC LIGHT CAME ON. THIS IS EXTREMELY DANGEROUS, AND LEFT MY FAMILY IN A VERY DANGEROUS SITUATION ON THE HIGHWAY. A CAR ENGINE SHOULD NEVER SHUT OFF WHILE DRIVING AND NOW HAS ME FEELING VERY UNSAFE WHEN DRIVING IT. IT HAS BEEN IN AND OUT OF THE LOCAL VW DEALERSHIP FOR 3 WEEKS. THIS CAR IS ONLY A YEAR OLD AND HAS LESS THAN 20,000 MILES ON IT. IT SHOULD NOT BE STALLING OUT WITHOUT WARNING AND LEAVING MY FAMILY IN SEVERELY DANGEROUS SITUATIONS. THERE IS NO INDICATION BEFORE HAND THAT THE CAR IS GOING TO STALL. AFTER IT STALLS OUT IT CAN TAKE UP TO 5 MINUTES TO START AGAIN. HOLDING THE START BUTTON (WHILE PUTTING THE CAR IN NEUTRAL BECAUSE IT STALLED OUT WHILE DRIVING) TO HOPEFULLY GET IT TO START AGAIN ON A DANGEROUS HIGHWAY IN MOTION IN TRAFFIC WITH NOTHING BUT A PRAYER TO HELP US. THIS NEEDS TO BE FIXED. I WOULD RATHER HAVE MY FAMILY SAFE AND MY CAR ENGINE DESTROY ITSELF, RATHER THAN THE CURRENT PROCESS OF MY CAR ENGINE "SHUTTING ITSELF DOWN WITHOUT WARNING TO SAVE ITSELF" WHILE LEAVING MY FAMILY IN DANGEROUSLY UNSAFE SITUATIONS WHILE DRIVING WITH A CAR THAT TURNS ITSELF OFF AS IT PLEASES POTENTIALLY CREATING A SITUATION IN WHICH MY FAMILY COULD BE INJURED OR WORSE (AS IT SHUTS ITSELF DOWN WITH A MIND OF ITS OWN WHEN IT THINKS THERE IS A PROBLEM). THIS CAR IS NEW AND HAS BEEN AT THE DEALERSHIP LONGER THAN IN MY DRIVEWAY. I DO NOT FEEL SAFE LETTING MY FAMILY DRIVE IT. I LOST CONFIDENCE IN THIS CAR AND HAVE GREAT DOUBT IN ITS FUTURE AFFORDABILITY AND SAFETY, RELIABILITY. I AM VERY, VERY CONCERNED.
NOTHING HAPPENED, SIMPLY I RECEIVED THE LETTER FROM VOLKSWAGEN AND AN IMPORTANT INFORMATION ABOUT COMPLIANCE RECALL 69V2 - DRIVER AIRBAG. THIS NOTICE WAS SENT TO ME IN ACCORDANCE WITH THE NATIONAL TRAFFIC AND MOTOR VEHICLE SAFETY ACT. VOLKSWAGEN HAS DECIDED THAT CERTAIN 2017-2018 MODEL YEAR VOLKSWAGEN TIGUAN LIMITED VEHICLES FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD (FMVSS) NO. 208 "OCCUPANT CRASH PROTECTION." THEIR RECORDS SHOW THAT I AM THE OWNER OF A VEHICLE AFFECTED BY THIS ACTION.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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