Owner-reported complaints naming the visibility system, filed with NHTSA
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Reports naming windshields, glass, wipers, defrosters and mirrors. Every record below is an owner-reported complaint about the 2021 Volkswagen Tiguan submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 9 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
Tha back up camera system is glitching out. We reset the system but is keeps freezing/blacking out after about 30 seconds. This is known issue with this model of Volkswagen.
Wipers randomly start when switch is turned off. Wipers will randomly not start when wipers are turned on. Safety of others is affected due to visibility being obscured due to wipers not turning on. Injuries can occur when wipers randomly start. There was no warning prior to the problem starting.
The overhead control console breaks free and falls down in front of the rear view mirror. Inspecting the broken console, the screws are to tight causing the plastic to fatigue and eventually break. Searching this issue on reddit, it seems common enough, people have had them fall when closing a door, pots holes ect. Mine broke free when giving over a speed bump.
Center console above rear view mirror has broken and fallen from ceiling for the 2nd time. It as repaired in Aug 2023 after this happened the first time. This is a DEFECT and it needs to be addressed ASAP! If this falls from the ceiling while driving, its very dangerous and most likely would cause an accident. I will be calling dealer tomorrow and it better be repaired under warranty.
While I was driving today, I heard a loud pop. It was caused by the car's overhead console (it houses the controls for the sun roof, garage opener, cabin lights, etc) suddenly detaching. Apparently, a lot of owners of this same VW model has reported the same issue and several has reported it as a recurring issue. You can find details here [XXX] I am concerned about the safety issues resulting from this defect. First, it causes a distraction that can result in an accident. 2nd, the console broke off on all 4 locations where it is secured in place by screws. Due to this, I was unable to put it back in place causing the console to just dangle while I was driving. Since the console is directly behind the rear view mirror, it was blocking my view of the mirror. I advise the board to examine the design of this console as the plastic ring where the screw mounts is so thin. Even if I get a replacement console, I am afraid this will happen again, as reported by several owners. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
We have a cracked windshield and VW has not been able to provide us with a replacement windshield. I have contacted VW parts at the dealership, called VW care, and called harrs auto glass. No one can get me any info on when a new windshield will be available for my car. I'm told the windshield is on backorder with an unknown ETA. I have been waiting for a windshield for 1 year with no news.
The front windshield is very fragile. I am now replacing it again after having replaced it just a year ago from the same issue. Crack develops and travels across the entire window.
I have had to replace multiple windshields for something barely hitting it on the freeway - I think this is my 4th windshield and have not been driving near big trucks or construction during the incidents. Another issue is that I have had the car abruptly break in both leaving the parking lot and on the freeway in traffic thinking I am going to hit something when nothing is there which seems to be a sensor issue.
The contact owns a 2021 Volkswagen Tiguan. The contact stated that while his wife was driving at an undisclosed speed, the sunroof shattered. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 7,000.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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