RoadVitals

2023 Volkswagen Tiguan Problems

Owner-reported complaints filed with NHTSA, grouped by component

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
67
Latest Sep 25, 2026
Components namedHow many of our component categories appear on at least one report for this model year. One report can name several.
12
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1

What this page shows

Everything below is an owner-reported complaint submitted to NHTSA about the 2023 Volkswagen Tiguan, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Reports by component

Ranked by how many owner reports name each component category

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Each component in detail

What the reports in each category say, in the owners' own words

Engine

Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.

25
reports

From owner reports, verbatim

The contact owns a 2023 Volkswagen Tiguan. The contact stated that while driving and accelerating, the vehicle hesitated while moving forward. The vehicle jerked while accelerating. The vehicle was taken to a local dealer where it was diagnosed; however, the vehicle was not repaired. The contact was advised that the failure was not duplicated. The manufacturer was not notified of the failure. The failure mileage was 100.

NHTSA ID 11765955 · filed Sep 21, 2026

2023 Volkswagen Tiguan, approximately 34,316 miles. While driving on I-26 in South Carolina, the EPC warning and amber warning triangle illuminated. I pulled over and stopped. After approximately 10 minutes, I restarted because I was in an unsafe location. No warnings were displayed after restarting, but approximately five miles later they returned, and I exited the highway. After stopping, extensive engine oil was visible on the rear/underside of the vehicle. I immediately checked the dipstick and no oil was visible. At no time did I observe a low-oil-level or low-oil-pressure warning. An authorized Volkswagen dealer diagnosed a faulty oil separator causing internal engine pressure to build, which caused the oil pan to crack and upper timing cover to leak. The oil separator, oil pan and upper timing cover were replaced under warranty. During approximately two months before the failure, the vehicle had several times briefly displayed “Max engine speed: 3,000 rpm.” The night before the incident, the check-engine light illuminated but was no longer illuminated before the return trip began. The vehicle had received scheduled service, including an oil/filter change, at approximately 29,780 miles, only about 4,500 miles before this failure. My safety concern is the sudden pressure-related engine failure and major oil loss at highway speed, together with no observed oil warning despite no oil being visible on the dipstick immediately after the incident. The servicing dealer has stated that it does not know what causes these oil separators to fail. I am reporting this incident so NHTSA can evaluate whether it may represent a broader safety issue.

NHTSA ID 11763400 · filed Sep 10, 2026
All 25 reports naming engine →

Driver assistance

Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.

15
reports

From owner reports, verbatim

On September 14, 2026, my 2023 Volkswagen Tiguan SEL R-Line experienced a sudden electronic/system failure while the vehicle was in use. The infotainment system entered a continuous reboot cycle and subsequently displayed a black screen. At approximately the same time, the SOS/emergency-call indicator illuminated red and the vehicle/app reported “Emergency call function limited! Service vehicle.” Multiple vehicle functions then became unavailable, including Front Assist/automatic emergency braking, cruise control, navigation, compass, and Dynamic Road Sign Display. The instrument cluster displayed active warnings, and the Dynamic Road Sign Display fault generated a loud warning chime approximately every 30 seconds while driving. The repeated audible warning was significantly distracting. Attempts to restart the infotainment system and completely power-cycle the affected systems did not restore normal operation. Disconnecting and reconnecting the 12-volt battery also did not correct the original failure. The vehicle was subsequently taken to an authorized Volkswagen dealership for diagnosis. I am reporting this because the failure was not limited to entertainment or convenience equipment. The electronic failure coincided with loss of multiple driver-assistance functions, including Front Assist/automatic emergency braking, as well as loss of the vehicle’s SOS/emergency-call capability. The repeated warning chimes also created an additional distraction while operating the vehicle. The vehicle is currently at an authorized Volkswagen dealership awaiting diagnosis/repair. Volkswagen Customer CARE case 07734827 has been opened regarding the incident.

NHTSA ID 11764278 · filed Sep 15, 2026

The vehicle has experienced multiple intermittent electrical and safety-related malfunctions that have become more frequent over time. The most serious issue involves the Automatic Emergency Braking system activating unexpectedly while the vehicle is slowly reversing out of a residential driveway. The brakes suddenly apply with significant force even when there is no visible obstacle behind the vehicle. This causes the vehicle to stop abruptly, jerks all occupants forward, and creates a risk of being struck by other vehicles because the sudden stop is unexpected. The vehicle has also experienced an intermittent engine shutdown while stopped in traffic. While waiting at a stoplight or waiting for another vehicle to reverse, the engine will unexpectedly shut off and a message appears instructing the driver to place the vehicle in Park. This creates a safety hazard because the vehicle cannot continue moving until it is restarted. Additional intermittent electrical issues include the infotainment/navigation screen freezing or glitching, the air conditioning unexpectedly blowing warm or hot humid air instead of cold air, and the horn failing to operate properly. The horn will sometimes not sound at all or will be much quieter than normal, reducing the driver’s ability to warn other motorists or pedestrians in an emergency. These problems occur intermittently and without warning. There are no consistent warning lights prior to the failures other than the message instructing the driver to place the vehicle in Park when the engine shuts off. The unexpected braking, engine shutdown, and horn malfunction create significant safety concerns for the driver, passengers, pedestrians, and other motorists. The cause of these issues is UNKNOWN.

NHTSA ID 11755378 · filed Aug 6, 2026
All 15 reports naming driver assistance →

Electrical

Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.

12
reports

From owner reports, verbatim

The vehicle has experienced multiple intermittent electrical and safety-related malfunctions that have become more frequent over time. The most serious issue involves the Automatic Emergency Braking system activating unexpectedly while the vehicle is slowly reversing out of a residential driveway. The brakes suddenly apply with significant force even when there is no visible obstacle behind the vehicle. This causes the vehicle to stop abruptly, jerks all occupants forward, and creates a risk of being struck by other vehicles because the sudden stop is unexpected. The vehicle has also experienced an intermittent engine shutdown while stopped in traffic. While waiting at a stoplight or waiting for another vehicle to reverse, the engine will unexpectedly shut off and a message appears instructing the driver to place the vehicle in Park. This creates a safety hazard because the vehicle cannot continue moving until it is restarted. Additional intermittent electrical issues include the infotainment/navigation screen freezing or glitching, the air conditioning unexpectedly blowing warm or hot humid air instead of cold air, and the horn failing to operate properly. The horn will sometimes not sound at all or will be much quieter than normal, reducing the driver’s ability to warn other motorists or pedestrians in an emergency. These problems occur intermittently and without warning. There are no consistent warning lights prior to the failures other than the message instructing the driver to place the vehicle in Park when the engine shuts off. The unexpected braking, engine shutdown, and horn malfunction create significant safety concerns for the driver, passengers, pedestrians, and other motorists. The cause of these issues is UNKNOWN.

NHTSA ID 11755378 · filed Aug 6, 2026

While driving on the highway in my 2023 Volkswagen Tiguan (approximately 70,068 miles), the EPC warning light and oil warning light illuminated and the vehicle began to stall/lose power. I exited the highway immediately and shut the vehicle down safely. A substantial amount of engine oil leaked from underneath the vehicle after stopping. The vehicle was towed to a Volkswagen dealership. Dealer diagnosis included: * cracked oil pan, * oil separator failure, * and timing chain cover leak. The dealership advised there was no metal contamination found in the oil or filter and no confirmed catastrophic internal engine failure at this time, though the long-term condition of the engine cannot be guaranteed after the oil-loss event. I am submitting this report because the sudden oil-loss event and stalling condition occurred while driving on the highway and created a potential safety hazard.

NHTSA ID 11739405 · filed May 21, 2026
All 12 reports naming electrical →

Powertrain (other)

Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.

8
reports

From owner reports, verbatim

I am filing a safety complaint regarding my 2023 Volkswagen Tiguan SE R-Line with approximately 54,000 miles. The vehicle experienced a significant engine-related failure involving the oil separator/PCV system. Volkswagen diagnosed a failed oil separator/breather that caused excessive crankcase pressure, resulting in substantial oil expulsion and damage/leaks involving the plastic/composite oil pan and timing-chain cover. Volkswagen also identified oil contamination around engine sensors and a P0341 camshaft-position fault. The vehicle has previously experienced EPC/check-engine warnings and entered limp mode, creating concern about potential loss of power while driving. The dealer’s repair required replacement of the oil separator/PCV system, oil pan, timing-chain cover and associated gaskets, along with cleaning oil from the engine compartment and sensors. The repair estimate was approximately $2,490, later reduced to approximately $2,300. Volkswagen declined my request for goodwill assistance. I am concerned that a failure of the oil separator/PCV system can create excessive crankcase pressure and cause oil to be expelled from the engine, damage other engine components, contaminate sensors, trigger fault codes, and potentially result in reduced engine power or limp mode. Sudden oil loss or loss of engine power can create a serious safety hazard, particularly at highway speeds or in traffic. This vehicle has also experienced recurring alignment problems, requiring three alignments in approximately six months, raising additional concerns about the vehicle’s overall reliability and safety. I request that NHTSA investigate whether oil-separator/PCV failures and their resulting oil loss, component damage, sensor faults, and potential loss of power represent a broader safety defect in 2023 Volkswagen Tiguan vehicles.

NHTSA ID 11762040 · filed Sep 3, 2026

While driving on the highway in my 2023 Volkswagen Tiguan (approximately 70,068 miles), the EPC warning light and oil warning light illuminated and the vehicle began to stall/lose power. I exited the highway immediately and shut the vehicle down safely. A substantial amount of engine oil leaked from underneath the vehicle after stopping. The vehicle was towed to a Volkswagen dealership. Dealer diagnosis included: * cracked oil pan, * oil separator failure, * and timing chain cover leak. The dealership advised there was no metal contamination found in the oil or filter and no confirmed catastrophic internal engine failure at this time, though the long-term condition of the engine cannot be guaranteed after the oil-loss event. I am submitting this report because the sudden oil-loss event and stalling condition occurred while driving on the highway and created a potential safety hazard.

NHTSA ID 11739405 · filed May 21, 2026
All 8 reports naming powertrain (other) →

Fuel system

Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.

7
reports

From owner reports, verbatim

I am filing a safety complaint regarding my 2023 Volkswagen Tiguan SE R-Line with approximately 54,000 miles. The vehicle experienced a significant engine-related failure involving the oil separator/PCV system. Volkswagen diagnosed a failed oil separator/breather that caused excessive crankcase pressure, resulting in substantial oil expulsion and damage/leaks involving the plastic/composite oil pan and timing-chain cover. Volkswagen also identified oil contamination around engine sensors and a P0341 camshaft-position fault. The vehicle has previously experienced EPC/check-engine warnings and entered limp mode, creating concern about potential loss of power while driving. The dealer’s repair required replacement of the oil separator/PCV system, oil pan, timing-chain cover and associated gaskets, along with cleaning oil from the engine compartment and sensors. The repair estimate was approximately $2,490, later reduced to approximately $2,300. Volkswagen declined my request for goodwill assistance. I am concerned that a failure of the oil separator/PCV system can create excessive crankcase pressure and cause oil to be expelled from the engine, damage other engine components, contaminate sensors, trigger fault codes, and potentially result in reduced engine power or limp mode. Sudden oil loss or loss of engine power can create a serious safety hazard, particularly at highway speeds or in traffic. This vehicle has also experienced recurring alignment problems, requiring three alignments in approximately six months, raising additional concerns about the vehicle’s overall reliability and safety. I request that NHTSA investigate whether oil-separator/PCV failures and their resulting oil loss, component damage, sensor faults, and potential loss of power represent a broader safety defect in 2023 Volkswagen Tiguan vehicles.

NHTSA ID 11762040 · filed Sep 3, 2026

The contact owns a 2023 Volkswagen Tiguan. The contact stated that while the vehicle was parked in the driveway, the odor of fuel was present. Upon inspection, the contact discovered a fuel leak underneath the vehicle. The vehicle was taken to the local dealer who discovered a small hole in the seam of the fuel tank. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was 10,000.

NHTSA ID 11578927 · filed Mar 22, 2024

Too few reports in this category for a page of its own — they appear in the full complaint list.

Visibility

Reports naming windshields, glass, wipers, defrosters and mirrors.

4
reports

From owner reports, verbatim

The vehicles back up camera system crashes and restarts until it ultimately stops working completely. The part (3G5035842J) specified by the dealer to repair the issue is not available for up to 2 months because it is on national back order.

NHTSA ID 11767042 · filed Sep 25, 2026

Driving long the interstate in South Carolina, all of a sudden there was a loud explosive sound and a crackling sound accompanied by the loud explosion. It startled me!! I gathered myself and put on hazard lights and got over on the far right lane to pull onto the shoulder of the highway. I thought that a tire or two had blown but was not the case. I got back into the car and started visually looking around to see where the crackling noise was still coming from. I looked up towards my Sunroof and discovered that a large hole in my Sunroof. Fortunately, my sunshade was closed and shield the debris/glass from spraying my face and body. I took the car to the V.W. dealership and explained the infraction to them. They diagnosed the problem and contacted me later that day to let me know that they were sending the request to V.W. corporate to get authorization to repair under warranty. The dealership did not detect any signs of rocks or debris causing the explosion. Corporate denied the dealerships request to repair under warranty. I filed the damaged Sunroof under my auto insurance. Im currently awaiting for the adjuster to inspect the damaged Sunroof that is at the dealership. I feel that Corporate dud not even consider the fact that this could have been an exploding Sunroof...and im sure that they have encountered this defect before. There are articles on-line of others who encountered this problem.

NHTSA ID 11703224 · filed Dec 5, 2025

Too few reports in this category for a page of its own — they appear in the full complaint list.

Brakes

Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.

4
reports

From owner reports, verbatim

I am submitting this report to express serious concerns regarding my 2023 Volkswagen Tiguan, currently under a lease agreement and serviced exclusively at South Motors Volkswagen in Miami, Florida. The vehicle was originally delivered as a loaner with approximately 1,000 miles and now has 24,000 miles. Since early in the lease, the car has repeatedly displayed low oil warnings, despite being serviced multiple times under 10,000 miles. During my most recent service visit in June 2025, I was charged $9.48 for a minor oil top-off. When I contacted the service advisor afterward, I was advised to purchase 1-OW20 oil myself and manually add it whenever the warning appears, until the next 10,000-mile service interval. Following that advice, I have now purchased two bottles of oil out of pocket—the first cost $12, and the second $42—just to keep the vehicle running between service visits. This additional expense reinforces my concern about excessive oil consumption in a relatively new vehicle and may indicate a mechanical defect. Additionally, the brakes emit a persistent squealing noise, even though the dealership claims the brake pads are at 50% life. The noise affects driving confidence and may signal premature wear or improper installation. Despite these ongoing issues, no repairs have ever been performed under warranty. Each time I’ve taken the vehicle to Volkswagen service, I’ve been told that everything is functioning perfectly and that there is no problem to address. This repeated dismissal of the symptoms is concerning and leaves me without a clear resolution. My lease is scheduled to end in September 2026, but due to the unresolved mechanical concerns and the lack of meaningful support from the dealership, I would like Volkswagen to consider terminating the lease early. This would allow me to obtain a vehicle that does not present these recurring issues and restore my confidence in the brand’s commitment to safety and reliability.

NHTSA ID 11697011 · filed Nov 2, 2025

While driving south bound on i95 express lane, the vehicle in front of me stopped abruptly. I attempted to break but was unable to do so. Also the emergency breaks/front vehicle collision warning did not activate. In order to avoid a head on collision, I swerved to the right and my front left side made impact to the other vehicle on their right back side. This impact cause my vehicle to spin out of the express lane and into the regular traffic 180 degrees causing me to be facing incoming traffic. The air bags did not deploy- the state trooper, fire safety, and tow truck representative all commented that it should have. After the incident FDOT had to tow my vehicle to the shoulder prior to being towed away. During this time I was not able to turn the engine off- it remained on and was towed with the engine still running. The vehicle is currently under assessment with my insurance provider.

NHTSA ID 11624981 · filed Nov 13, 2024

Too few reports in this category for a page of its own — they appear in the full complaint list.

Other / unspecified

Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.

2
reports

From owner reports, verbatim

I purchased this vehicle on August 9th 2025 and it has been in shop 4 times . It is in the shop as I am writing this email. I have had nothing but issues with this vehicle and had to come out of pocket 308 dollars just to find out a problem that I told them that already was an issue the first week I had the car . I am a senior on a fixed income and I cant afford to pay anything more out of pocket . I filed a complaint with the BBB and a represented from the service department called me and said , his boss said they will not work on my car unless I remove my complaint to the BBB . I find this very unethical and a bad customer service representation. This car has been diagnosed unsafe to drive . And even though I have a loaner it is not my car I am paying for . Like I had stated it has been in the shop 4 times and I have not missed a payment even though I have not had my car .The front strut is completely broke , the left one is in bad shape , needs a front end alignment and the front collision warning alert does not work . It has been confirmed these issues are there. They said they were going to take care of it until they noticed I filed a complaint to the BBB.

NHTSA ID 11698164 · filed Nov 7, 2025

My Rava car seat was recalled voluntarily due to an issue with the harness tether loosening from debris getting into the latch secondary to a manufacturer design flaw. When replacing my car seat cover as per the recall instructions, I discovered the impact foam on my Rava was completely cracked down the middle. The car seat has never been moved out of my vehicle since the initial install other than to replace the cover as per recall instructions, and my car along with the car seat have never been in an accident. I only discovered the cracked impact foam because I was replacing the car seat cover as per the recall instructions. I have no idea how long the car seat had been compromised like this as I have never had to remove the cover for any reason. I contacted Nuna about this issue and they stated since it is out of the 2 year warranty they can’t do anything about it and to discontinue use. I am now out the $600 I spent on a car seat that allegedly had stellar safety ratings. There are hundreds of people on online forums complaining about the same issue with Nuna’s impact foam. Had I not discovered this malfunction my daughter could have been seriously injured in the event of a crash. This is a huge safety issue and should be addressed with the company. I do have photos I can send in a separate email, however, will not upload on this web forum.

NHTSA ID 11648762 · filed Mar 17, 2025

Too few reports in this category for a page of its own — they appear in the full complaint list.

Airbags

Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.

2
reports

From owner reports, verbatim

All side airbags deployed without crashing

NHTSA ID 11765815 · filed Sep 21, 2026

While driving south bound on i95 express lane, the vehicle in front of me stopped abruptly. I attempted to break but was unable to do so. Also the emergency breaks/front vehicle collision warning did not activate. In order to avoid a head on collision, I swerved to the right and my front left side made impact to the other vehicle on their right back side. This impact cause my vehicle to spin out of the express lane and into the regular traffic 180 degrees causing me to be facing incoming traffic. The air bags did not deploy- the state trooper, fire safety, and tow truck representative all commented that it should have. After the incident FDOT had to tow my vehicle to the shoulder prior to being towed away. During this time I was not able to turn the engine off- it remained on and was towed with the engine still running. The vehicle is currently under assessment with my insurance provider.

NHTSA ID 11624981 · filed Nov 13, 2024

Too few reports in this category for a page of its own — they appear in the full complaint list.

Suspension

Reports naming suspension components — springs, struts, shocks, control arms and related hardware.

1
report

From owner reports, verbatim

I purchased this vehicle on August 9th 2025 and it has been in shop 4 times . It is in the shop as I am writing this email. I have had nothing but issues with this vehicle and had to come out of pocket 308 dollars just to find out a problem that I told them that already was an issue the first week I had the car . I am a senior on a fixed income and I cant afford to pay anything more out of pocket . I filed a complaint with the BBB and a represented from the service department called me and said , his boss said they will not work on my car unless I remove my complaint to the BBB . I find this very unethical and a bad customer service representation. This car has been diagnosed unsafe to drive . And even though I have a loaner it is not my car I am paying for . Like I had stated it has been in the shop 4 times and I have not missed a payment even though I have not had my car .The front strut is completely broke , the left one is in bad shape , needs a front end alignment and the front collision warning alert does not work . It has been confirmed these issues are there. They said they were going to take care of it until they noticed I filed a complaint to the BBB.

NHTSA ID 11698164 · filed Nov 7, 2025

Too few reports in this category for a page of its own — they appear in the full complaint list.

Tires & wheels

Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.

1
report

From owner reports, verbatim

Was driving on highway at 74 mph when the vehicles loss of air warning light came on. Five seconds later, I heard a pop which caused me to lose slight control of suv. Managed to pull safely over to the right side of highway where I managed to put on the spare tire. Luckily there was no other car to our right when the tire blew if not we would have hit another car and the incident could have been much worse. The tire was taken to two Volkswagen dealerships and they found no signs of nails or glass. It is unknown what caused the tire to rupture in such a way that it left multiple holes and cracks on the tire. The tire size is 255/45 R19 100H M+S

NHTSA ID 11613996 · filed Sep 11, 2024

Too few reports in this category for a page of its own — they appear in the full complaint list.

Seat belts

Reports naming seat belts, buckles, retractors and pretensioners.

1
report

From owner reports, verbatim

Front passenger seat belt, when its in use the system activate the alarm and don't recognize that seat belt is in use.

NHTSA ID 11515928 · filed Apr 7, 2023

Too few reports in this category for a page of its own — they appear in the full complaint list.

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .