2025 Volkswagen Tiguan Problems

The contact owns a 2025 Volkswagen Tiguan. The contact stated that while driving approximately 20-25 MPH, the transmission unexpectedly shifted into park(P) and the engine shut off. Additionally, the vehicle experienced phantom braking while reversing. The vehicle was restarted and taken to the dealer, but the failure could not be duplicated. The failure reoccurred, nearly causing another vehicle to rear-end the vehicle. The vehicle was towed back to the dealer; however, the failure was not duplicated. The manufacturer was made aware of the failure, and the contact requested buyback. The failure mileage was approximately 9,910.

The vehicle’s automatic emergency-braking and parking-assistance systems intermittently activate when no collision is imminent. The vehicle unexpectedly stops, shifts itself into Park, and engages the electronic parking brake while moving at low speed. This has occurred while pulling into parking spaces with vehicles on both sides and while beginning an unprotected left turn when oncoming traffic was still at a safe distance. The sudden stop creates a risk of being struck by another vehicle. The vehicle was presented to an authorized Volkswagen dealership for inspection, but the dealership was unable to reproduce the condition and stated that it did not believe there was an issue. The vehicle remains available for inspection.

I brought my vehicle to the dealership because it was shifting itself into Park while I was driving. I have brought the car in four times. During the last two visits, the dealership performed a system update called **VW 47DM Collision Vehicle Software Update for Travel Assist/Emergency Assist**. Immediately after leaving the dealership following these updates, my vehicle developed additional and more serious problems. The infotainment system stops working for several minutes at a time before turning back on. The vehicle is also now displaying a “Front Assist Not Available” warning. In addition, the vehicle jerks violently while driving forward or accelerating, and the front end is making a grinding noise. This software update has made my vehicle worse than it was before. I have contacted Volkswagen Customer Care multiple times, but I have been denied assistance because there is reportedly no diagnostic code in the system. However, I have video evidence of these issues occurring while driving. Volkswagen has refused to repair the vehicle or take it back despite these ongoing problems. A vehicle shifting into Park while driving, jerking during acceleration, displaying a Front Assist warning, and experiencing other system failures presents a serious safety hazard to me, my passengers, and others on the road.

The contact owns a 2025 Volkswagen Tiguan. The contact stated that occasionally while driving at various speeds, the Collision Warning light and Auto emergency braking warning light illuminated. The messages "Front Assist not Available", and "Lane Assist System Not Available" were display on the instrument panel. The vehicle was taken to a local dealer where it was diagnosed; however, the cause for the failure was not found. The contact stated that the failure codes were cleared. The manufacturer declined the repair, and the vehicle was not repaired due to the cost. The contact stated that the failure had reoccurred and an appointment with the dealer was scheduled to inspect the vehicle. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was approximately 3,000.

I brought my vehicle to the dealership because it was shifting itself into Park while I was driving. I have brought the car in four times. During the last two visits, the dealership performed a system update called **VW 47DM Collision Vehicle Software Update for Travel Assist/Emergency Assist**. Immediately after leaving the dealership following these updates, my vehicle developed additional and more serious problems. The infotainment system stops working for several minutes at a time before turning back on. The vehicle is also now displaying a “Front Assist Not Available” warning. In addition, the vehicle jerks violently while driving forward or accelerating, and the front end is making a grinding noise. This software update has made my vehicle worse than it was before. I have contacted Volkswagen Customer Care multiple times, but I have been denied assistance because there is reportedly no diagnostic code in the system. However, I have video evidence of these issues occurring while driving. Volkswagen has refused to repair the vehicle or take it back despite these ongoing problems. A vehicle shifting into Park while driving, jerking during acceleration, displaying a Front Assist warning, and experiencing other system failures presents a serious safety hazard to me, my passengers, and others on the road.

On August 14, 2026, I brought my Volkswagen, with approximately 7,500 miles and still under warranty, to Bay Ridge Volkswagen, an authorized Volkswagen dealership in Brooklyn, NY. At approximately 8:00 AM, the dealer informed me that my vehicle had an applicable recall/service campaign and that several updates would be performed, in addition to scheduled maintenance. I was instructed to leave the vehicle until approximately 4:00 PM. At approximately 4:00 PM, dealership personnel specifically told me that the vehicle was ready. I accepted the vehicle and drove away. Immediately after leaving, I discovered that the engine warning/check-engine light was still illuminated. I immediately returned to the dealership. Only after returning was I informed that the problem associated with the warning light had apparently not been completed or resolved. I spoke directly with technical personnel and was told that some technicians had already left for the weekend and that the vehicle might require replacement of a component. The exact component responsible for the warning light is currently UNKNOWN. The vehicle remains available for inspection. My safety concern is that an authorized Volkswagen dealer represented the vehicle as ready and released it for operation while an engine warning condition remained unresolved and while dealership personnel were apparently still uncertain whether a component required replacement. The warning light was present immediately when I drove away from the dealership. The dealership had possession of the vehicle from approximately 8:00 AM until 4:00 PM that day. I have requested from Volkswagen the diagnostic trouble codes, technician notes, details of the applicable recall/service campaign, confirmation of what work was actually completed, and written confirmation as to whether the vehicle is safe to operate. The vehicle has only approximately 7,500 miles. I am requesting that NHTSA review this incident and the unresolved warning condition

Dash light came. I took VW to Dothan ,Al Dealer and service stated it was fuel sensor faulty and had to order one. Meanwhile I was driving 70 mph in heavy traffic and vehicle lost power having barely avoided sccident. Took vehicle in and had sensor replaced and when I went back to pick up VW it was dead and had to be put back in . This was 3 rd trip to dealer in 2 weeks. garage. No loaner was offered approved . This vehicle is dangerous to drive

The contact owns a 2025 Volkswagen Tiguan. The contact stated that while driving 30 MPH, the vehicle suddenly stopped. The check engine warning light was illuminated. The message “Service Now” was displayed. The vehicle was taken to the local dealer, where it was diagnosed with fuel pressure sensor and fuel system sensor failure. The vehicle was repaired, but the failure reoccurred. The manufacturer was contacted, and a grievance was filed. The failure mileage was approximately 7,500.

The contact owns a 2025 Volkswagen Tiguan. The contact stated that while driving approximately 20-25 MPH, the transmission unexpectedly shifted into park(P) and the engine shut off. Additionally, the vehicle experienced phantom braking while reversing. The vehicle was restarted and taken to the dealer, but the failure could not be duplicated. The failure reoccurred, nearly causing another vehicle to rear-end the vehicle. The vehicle was towed back to the dealer; however, the failure was not duplicated. The manufacturer was made aware of the failure, and the contact requested buyback. The failure mileage was approximately 9,910.

The vehicle’s automatic emergency-braking and parking-assistance systems intermittently activate when no collision is imminent. The vehicle unexpectedly stops, shifts itself into Park, and engages the electronic parking brake while moving at low speed. This has occurred while pulling into parking spaces with vehicles on both sides and while beginning an unprotected left turn when oncoming traffic was still at a safe distance. The sudden stop creates a risk of being struck by another vehicle. The vehicle was presented to an authorized Volkswagen dealership for inspection, but the dealership was unable to reproduce the condition and stated that it did not believe there was an issue. The vehicle remains available for inspection.

The contact owns a 2025 Volkswagen Tiguan. The contact received notification of NHTSA Campaign Number: 25V854000 (Air Bags). The vehicle was taken to the dealer on several occasions for the recall repair; however, the contact was informed that the tool needed for the recall repair was unavailable. The manufacturer was notified of the issue, and the contact was informed that it was the vehicle owner’s responsibility to find the tool needed to repair the vehicle. The contact was also instructed to call other dealers in the area to see if the part needed to do the recall repair was available. The contact discovered that the tire label placed on the of the driver’s side door displayed incorrect information. The label indicated that the tires were 17- inch tires; however, the vehicle at the time of purchase was manufactured with 18 inch wheels. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure.

The contact owns a 2025 Volkswagen Tiguan. The contact received a recall notification, NHTSA Campaign Number: 25V854000 (Air Bags). The dealer was contacted, however the contact was informed that the parts were unavailable. In addition, the contact contacted multiple dealers and was informed that the parts were unavailable. The contact stated that the unrepaired recall was a serious safety hazard. The manufacturer was not contacted.

My vehicle is experiencing a severe safety hazard where the emergency braking system suddenly slams on the brakes while driving in traffic, pulling into traffic, or backing up. When this happens, the car unexpectedly shuts off, and no warning lights or error messages appear on the dashboard. This has almost caused an accident multiple times, making the vehicle incredibly dangerous to drive. I previously took it to the dealership, but they told me they could not find an issue and advised me to continue driving it while documenting the dates and times it happens on paper. However, I refuse to continue driving this vehicle and put my children's lives at risk just to collect data.

When I am backing , my card comes to a complete stop, like I hit wall . There is nothing behind my car. It like you ran into a brick wall. This has happened several times

Since purchasing this new 2025 Volkswagen Tiguan, I have experienced repeated electrical and drivability defects despite multiple repair attempts by an authorized Volkswagen dealership. The vehicle has been out of service approximately 70+ days, including a transmission replacement, a loose ball joint and suspension repairs. Defects include repeated check engine lights, remote start failures, false "door ajar" warnings, intermittent warning messages, vibration while driving, and hard shifting. The vehicle also shut off while I was reversing and had to be shifted into Park before it would restart. Before taking the vehicle back, I asked the dealership whether it was safe to drive and did not receive a response. After the vehicle was retrieved from the dealership for the 4th time, several defects recurred within approximately 44 minutes, and the check engine light returned the following night. I believe these recurring defects present a safety risk to me, my passengers, and other motorists.

The vehicle is experiencing a persistent and severe manufacturing defect regarding its steering wheel geometry and vehicle alignment. While operating the vehicle under normal driving conditions, the steering wheel alignment is visibly off-center, failing to achieve proper tracking geometry. There is comprehensive photographic and video evidence documenting that the steering wheel and tracking alignment are fundamentally incorrect. To date, this vehicle has been brought to an authorized Volkswagen dealership service department for a total of eleven (11) separate service visits specifically targeting this exact defect. The dealership service department refuses to perform further corrective actions, insisting that the off-center geometry is "normal and within factory specifications" after test-driving two other lot vehicles. The dealership has explicitly stated they will not correct this defect without direct corporate intervention. Safety Risk Assessment: The manufacturer and dealership's failure to remedy the off-center steering wheel geometry and tracking alignment presents an ongoing safety hazard. Operating a vehicle with compromised steering geometry introduces unpredictable handling characteristics, accelerated or uneven tire wear, and an elevated risk of sudden component fatigue. The persistent alignment deviation forces the driver to constantly compensate to maintain a straight line of travel, increasing the risk of driver fatigue and unpredicted lane drifting at highway speeds. A vehicle that cannot maintain proper tracking geometry poses a clear and present danger to its occupants and surrounding traffic. Timeline of Events & Notice to Manufacturer: Both the local franchised dealership management and Volkswagen of America corporate regional management have been formally notified of this recurring defect through 11 documented service attempts. Following initial acknowledgments, the Volkswagen corporate regional representative has ceased all communications

The front passenger seat heating feature malfunctions. It feels extremely hot, then cuts off. This causes discomfort and creates a safety hazard for passengers. I've made efforts to work with the VW dealership, but after several delays, the car was returned without a fix.

The emergency brake came on and the engine turned off on its own , may be a faulty sensor in the seat. Sensor is detecting no one is in the drivers seat, and you are sitting in it. Car put on emergency brake and shut engine off at red light, as it turned green and you move foot from brake to gas pedal, putting car at risk of collision from behind. Dealership said they can’t reproduce this and therefore can’t fix it. Told Don’t Move when you’re driving by dealership. Car gave no warning. Happens at red lights and while backing up in reverse. The problem appeared on the evening I received car. Dealership said the service supervisor drove car and can’t get it to reproduce problem, so can’t fix it. Told don’t move while driving. Your car is ready Showed service advisor on the instrument panel in the car diagram the front two seats are not registering in the diagram, took car back into service and provided loaner once again.

I bought this car, a 2025 Tiguan 4MOTION, on 10/25/2025. On 11/26, when I used the car, I noticed that the covers of the front doors are made of leather and padded, while the rear doors are made of hard, non-flexible plastic. In the event of a side impact, the rear passengers could suffer bodily injuries from being hit by a surface. VW agreed to replace the car, but I had to cover the difference in value between one car and the other. The new car is an Atlas Cross Sport.

To whom it may concern: I wish to report what a believe is a defect in the new Tiguan which is causing the engine to overheat. The check engine light came on the day after we purchased the vehicle. This was due to a part of the lower shutter in the front of the car breaking off, which prohibited the shutter from opening and shutting. It could not cool the engine and thus the engine started to overheat. We are not entirely sure what caused the piece to break, the mechanic said it was likely a rock. We did not get into an accident and in fact had only driven the car once. So I wanted to make this report in case someone else had a similar issue as if this piece is prone to breaking, it could potentially cause other more serious issues.

The vehicle is experiencing a persistent and severe manufacturing defect regarding its steering wheel geometry and vehicle alignment. While operating the vehicle under normal driving conditions, the steering wheel alignment is visibly off-center, failing to achieve proper tracking geometry. There is comprehensive photographic and video evidence documenting that the steering wheel and tracking alignment are fundamentally incorrect. To date, this vehicle has been brought to an authorized Volkswagen dealership service department for a total of eleven (11) separate service visits specifically targeting this exact defect. The dealership service department refuses to perform further corrective actions, insisting that the off-center geometry is "normal and within factory specifications" after test-driving two other lot vehicles. The dealership has explicitly stated they will not correct this defect without direct corporate intervention. Safety Risk Assessment: The manufacturer and dealership's failure to remedy the off-center steering wheel geometry and tracking alignment presents an ongoing safety hazard. Operating a vehicle with compromised steering geometry introduces unpredictable handling characteristics, accelerated or uneven tire wear, and an elevated risk of sudden component fatigue. The persistent alignment deviation forces the driver to constantly compensate to maintain a straight line of travel, increasing the risk of driver fatigue and unpredicted lane drifting at highway speeds. A vehicle that cannot maintain proper tracking geometry poses a clear and present danger to its occupants and surrounding traffic. Timeline of Events & Notice to Manufacturer: Both the local franchised dealership management and Volkswagen of America corporate regional management have been formally notified of this recurring defect through 11 documented service attempts. Following initial acknowledgments, the Volkswagen corporate regional representative has ceased all communications

The contact owns a 2025 Volkswagen Tiguan. The contact stated that twice while driving 50 MPH, an unknown message was displayed, indicating that the vehicle was not detecting a passenger. The horn inadvertently beeped three times, and the vehicle stalled and lost steering and braking functionality. The vehicle was restarted each time. On the second occasion, the vehicle was taken to an independent mechanic; however, the failure could not be duplicated. The vehicle was then towed to be diagnosed by the dealer, and the contact was informed that her hands might have been off the steering wheel, causing the vehicle to turn off. The vehicle was taken to another independent mechanic where it was determined that the steering wheel assembly needed to be replaced due to an electrical charge from skin to confirm that both hands were on the steering wheel. However, in the event that both hands were not on the steering wheel, the system would activate a fault code, and the vehicle might stall. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 6,000.

The contact owns a 2025 Volkswagen Tiguan. The contact received notification of NHTSA Campaign Number: 25V854000 (Air Bags). The vehicle was taken to the dealer on several occasions for the recall repair; however, the contact was informed that the tool needed for the recall repair was unavailable. The manufacturer was notified of the issue, and the contact was informed that it was the vehicle owner’s responsibility to find the tool needed to repair the vehicle. The contact was also instructed to call other dealers in the area to see if the part needed to do the recall repair was available. The contact discovered that the tire label placed on the of the driver’s side door displayed incorrect information. The label indicated that the tires were 17- inch tires; however, the vehicle at the time of purchase was manufactured with 18 inch wheels. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure.

On August 14, 2026, I brought my Volkswagen, with approximately 7,500 miles and still under warranty, to Bay Ridge Volkswagen, an authorized Volkswagen dealership in Brooklyn, NY. At approximately 8:00 AM, the dealer informed me that my vehicle had an applicable recall/service campaign and that several updates would be performed, in addition to scheduled maintenance. I was instructed to leave the vehicle until approximately 4:00 PM. At approximately 4:00 PM, dealership personnel specifically told me that the vehicle was ready. I accepted the vehicle and drove away. Immediately after leaving, I discovered that the engine warning/check-engine light was still illuminated. I immediately returned to the dealership. Only after returning was I informed that the problem associated with the warning light had apparently not been completed or resolved. I spoke directly with technical personnel and was told that some technicians had already left for the weekend and that the vehicle might require replacement of a component. The exact component responsible for the warning light is currently UNKNOWN. The vehicle remains available for inspection. My safety concern is that an authorized Volkswagen dealer represented the vehicle as ready and released it for operation while an engine warning condition remained unresolved and while dealership personnel were apparently still uncertain whether a component required replacement. The warning light was present immediately when I drove away from the dealership. The dealership had possession of the vehicle from approximately 8:00 AM until 4:00 PM that day. I have requested from Volkswagen the diagnostic trouble codes, technician notes, details of the applicable recall/service campaign, confirmation of what work was actually completed, and written confirmation as to whether the vehicle is safe to operate. The vehicle has only approximately 7,500 miles. I am requesting that NHTSA review this incident and the unresolved warning condition

In mid-March 2026, the airbag error light came on in my vehicle. I took the car into the dealership I leased it from for service. They were ale to replicate the issue and discovered "a fault for passenger seat belt tensioner igniter". After this discovery it was recommended that no one sit in the passenger seat until the igniter was replaced. The dealership claimed they ordered a replacement part that has been on backorder since March, so my vehicle has not been fixed still. In my research, I've seen 3,000+ 2025 Tiguans were called for an airbag error issue, but somehow my VIN is not showing up as part of the recall even though it is having a similar airbag issue.