RoadVitals

2004 Volvo 780

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
5
Latest Feb 8, 2017
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
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InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1

Overview

Our database contains 5 NHTSA owner-reported complaints for the 2004 Volvo 780, most frequently naming the visibility, engine and interior & seats categories. 31 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Visibility220.0%
  • Engine110.0%
  • Interior & seats110.0%
  • Exterior lighting110.0%
  • Body & structure110.0%
  • Powertrain (other)110.0%
  • Steering110.0%
  • Suspension110.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

No recalls in our database for this model year

That does not guarantee a specific vehicle is unaffected — recalls are issued against VINs, and new campaigns are announced regularly. Check a VIN on NHTSA.gov.

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Steering
Filed Feb 8, 2017
Crash reported

TL* THE CONTACT OWNED A 2004 VOLVO 780. WHILE DRIVING APPROXIMATELY 68 MPH AND ATTEMPTING TO PASS A VEHICLE, THE STEERING WHEEL DID NOT RESPOND. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE KEPT DRIVING FORWARD UNTIL IT COLLIDED WITH A MEDIAN AND FINALLY STOPPED. THE ENTIRE DRIVER SIDE OF THE VEHICLE WAS DAMAGED, INCLUDING THE DRIVER SIDE HEADLIGHT AND THE BOTTOM OF THE VEHICLE. THERE WERE NO INJURIES REPORTED. THE POLICE AND FIRE DEPARTMENTS ARRIVED AND A POLICE REPORT WAS FILED. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO THE POLICE IMPOUND YARD. THE VEHICLE WAS NOT EVALUATED BY THE INSURANCE COMPANY OR MANUFACTURER. THE VEHICLE WAS DESTROYED. THE APPROXIMATE FAILURE MILEAGE WAS 81,707.

NHTSA ID
10950268
Incident
Jan 31, 2017
Mileage
81,707 mi
Suspension
Filed Aug 17, 2005

DT: THE CONSUMER HAS A 2004 VOLVO 670 TRACTOR. WAS HAVING A PROBLEM WITH THE AIR ROD THAT HELD UP AIR BAGS FOR THE AIR BAG SYSTEM, SUSPENSION, THE ROD SLIPPED AND FELL, CAUSING THE AIRBAGS DROP. WHEN THE AIRBAGS DROPPED WITH A TRAILER ON THE TRUCK IT CAUSED ALL THE WEIGHT OF THE TRAILER TO BE CONCENTRATED ON THE REAR OF THE TRUCK DUE TO THE AIRBAGS DROPPING AND LETTING THE REAR OF TRUCK LOWER. VEHICLE WAS TAKEN TO THE DEALER, WHO TOLD THE CONSUMER THAT THE ROD WORE OUT. THIS WAS THE SIXTH TIME THAT REPAIRS HAD TO BE DONE. ALSO, DEALER ALSO TOLD CONSUMER THAT IF HE DID NOT STOP AND FIX THE ROD WHEN DRIVING IT WILL RUIN THE TRANSMISSION. DEALER STATED THAT THE ORIGINAL ROD WAS TOO SHORT AND THIS CAUSED THE ROD TO POP OUT. MECHANIC AT DEALER STATED THAT HE HAD A LOT OF THIS PROBLEM IN THESE TRUCKS. *AK

NHTSA ID
10133206
Incident
Aug 17, 2005
Visibility
Filed May 4, 2005

CONSUMER STATES: MIRRORS SHAKE WHEN DRIVING, CAN'T TELL WHAT TYPE OF VEHICLE IS BEHIND YOU,THEY ARE A SAFETY HAZARD. THE MIRRORS DO QUIVER. *AK

NHTSA ID
10119755
Incident
May 28, 2004
Mileage
29,000 mi
Body & structureInterior & seatsExterior lighting+3 more
Filed Dec 21, 2004

THE SELF CANCELING TURN SIGNALS DON'T FUNCTION SAFELY DURING TURNING MANEUVERS. *NM STATIONARY SPLASH GUARD MOUNTED OVER THE STEERING TIRES BLOCKED SAFE ACCESS TO THE OUTER WINDSHIELD AND PROHIBITED WINDSHIELD CLEANING. IT TOOK 95 POUNDS OF FORCE TO PRESS THE CLUTCH PEDAL. THE GEARSHIFT STICK WAS MOUNTED TOO FAR TO THE RIGHT AND TO FAR TOO THE REAR, RELATIVE TO THE LOCATION OF THE DRIVER'S SEAT. THE DRIVER'S SEAT IS MOUNTED TOO FAR FORWARD. THE RIGHT FRONT POWER REARVIEW MIRRORS WERE NOT MOUNTED SECURELY IN THEIR HOUSINGS AND AS A RESULT THEY VIBRATE. THE HIGH BEAM INDICATOR LIGHT IS LOCATED AT THE BOTTOM EDGE OF THE INSTRUMENT PANEL. WITH THE TILT STEERING COLUMN THE LIGHT WAS HIDDEN BEHIND THE HUB OF THE STEERING WHEEL. THE DOOR STEPS ARE HIGHER AND FARTHER APART WHICH STRAINS THE DRIVER'S KNEES AND MAKES ENTRY AND EXT FROM THE CAB MORE DIFFICULT. (VOLVO VNL-780 DIESEL). *NM

NHTSA ID
10110815
Incident
Jan 1, 1901
Engine
Filed Nov 18, 2004

ENGINE PRESSURE BLEW THE FUEL FILTER OFF OF THE TRUCK. CONSUMER WAS TRAVELING AT 20 MPH. THE FILTER BLEW ONTO THE ROAD, AND ACROSS THE ROAD. *AK. FUEL FILTER EXPLODED OFF ENGINE. *AK

NHTSA ID
10101263
Incident
Nov 14, 2004
Mileage
15,000 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

CBR-2201

ENGINE AND ENGINE COOLING

Engine Control Module (EMS) Software (MSW) Information – August 2022; Improvement List (Change Log) - US21+OBD22 (13L VGT, TC) And US17+OBD22 (11L) Emissions

KC-405

POWER TRAIN

Warranty Automated Manual Transmission ( AMT, I-Shift, mDrive ) Control Housing Assembly; Guidelines For Filing A Claim For Chassis Return Visit With Transmission Issues After A Repair Requiring Control Housing Removal And Reinstallation - US07 And Newer

KC-2119

SERVICE BRAKES, AIR

DTC U012100 - Lost Communication With Anti-Lock Brake System (ABS) Control Module, No Additional Information

KC-2143

ELECTRICAL SYSTEM; VEHICLE SPEED CONTROL

(Back Office) - Cruise Control Inoperative After Updating Software VECU5 Without ESP Package (UESP)

KC-2112

ENGINE AND ENGINE COOLING; POWER TRAIN

Programming Failure - Chassis With Cummins Engine And An Allison Transmission

KC-2028

POWER TRAIN

AMT Control Housing Bench Testing - False Failures

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Volvo 780 by model year
YearComplaintsRecallsInvestigationsIssue Index
2016201—
2011001—
2010100—
2009300—
2006100—
2005100—
2004Viewing500—
1999101—
1998000—
1997000—
1996000—
1995000—
1994000—
1993001—
1992001—
1991312—
1990121—
1989320—
1988310—
1987210—
1986000—
1985000—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.