RoadVitals

1997 Volvo 855

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
3
Latest Aug 16, 2004
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
2
Latest Nov 19, 2002
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
1
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 3 NHTSA owner-reported complaints for the 1997 Volvo 855, most frequently naming the brakes category. 2 safety recalls have been issued covering this model year; 1 NHTSA investigation names it; and 12 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Brakes3100.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

2 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
02V314000

SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER

Nov 19, 2002
65,000 units potentially affected
The defect: ON SOME SEDANS AND STATION WAGONS EQUIPPED WITH SEAT HEATERS, IT IS POSSIBLE THAT EXCESSIVE COMPRESSION OF THE SEAT CUSHION COULD CAUSE DAMAGE TO THE ELECTRICAL WIRING OF THE SEAT HEATER.
The risk: IF THIS OCCURS, THE DAMAGE COULD RESULT IN A SHORT CIRCUIT THAT COULD CAUSE A FIRE.
The remedy: DEALERS WILL DISCONNECT THE EXISTING WIRES AND INSTALL A NEW ELECTRONIC THERMOSTAT AND CABLE HARNESS. OWNER NOTIFICATION BEGAN ON FEBRUARY 19, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT VOLVO AT 1-800-458-1552.
VOLVO CARS OF NA, INC.Manufacturer number 112View on NHTSA.gov
96V199000

VEHICLE SPEED CONTROL

Oct 11, 1996
12,530 units potentially affected
The defect: THE SCREWS WHICH ATTACH THE THROTTLE PLATE TO ITS AXLE (SHAFT) CAN LOOSEN ALLOWING THE THROTTLE PLATE TO COME IN CONTACT WITH THE THROTTLE HOUSING.
The risk: THIS CONDITION COULD PREVENT THE THROTTLE FROM RETURNING TO IDLE POSITION INCREASING THE POTENTIAL FOR A VEHICLE ACCIDENT.
The remedy: DEALERS WILL REPLACE THE THROTTLE HOUSING.
VOLVO CARS OF NA, INC.View on NHTSA.gov

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

EA02019ClosedEngineering Analysis

SEAT FIRES

Opened Aug 22, 2002
Closed Dec 18, 2002

VOLVO IS CONDUCTING A SAFETY RECALL BASED ON ITS ANALYSIS OF COMPLAINTS AND TECHNICAL INFORMATION DEVELOPED DURING ITS INVESTIGATION.VOLVO'SSURVEY OF VEHICLES ROUTINELY BROUGHT IN FOR MAINTENANCE AT EAST-COAST DEALERSHIPS PRODUCED EVIDENCE THAT BARE METAL WIRES (THAT PROVIDE SUPPORT FOR THE SEAT BOTTOM) CAN CONTACT THE THERMOSTAT AND ELECTRICAL WIRESIN OR BENEATH THE SEAT CUSHION.THIS CAN RESULT IN AN ELECTRICAL SHORT.VOLVO CONFIRMED IN TESTING THAT IF SUCH A CONDITION IS PRESENT, THE SHORT TO THE WIRE SEAT SUPPORT COULD CAUSE BURNING OF THE SEAT CUSHION WITHOUT ACTIVATING (OPENING) THE SEAT HEATER FUSE.VOLVO WILL REPLACE THE ENTIRE THERMOSTAT ASSEMBLY WITH AN ELECTRONIC TIMER DELAY UNIT.

ELECTRICAL SYSTEMLed to recall 02V314000

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Brakes
Filed Aug 16, 2004

THE ABS LIGHT ILLUMINATED WHILE DRIVING. THE VEHICLE WAS DRIVEN TO THE DEALER FOR INSPECTION. THE DEALER INFORMED THE CONSUMER THAT ABS FAILED TO OPERATE BECAUSE THE ABS MOTOR NEEDED TO BE REPLACED. *AK *SC *JB

NHTSA ID
10081958
Incident
Jul 1, 2003
Mileage
116,530 mi
Brakes
Filed Apr 12, 2004

REPEATED INCIDENTS OF ABS/TRACTIONCONTROL WARNING LIGHT. COMPUTER READOUT SHOWS FAILURE OF ABS/TRACS COMPUTER BOARD. *AK

NHTSA ID
10065982
Incident
Nov 9, 2003
Brakes
Filed Sep 3, 2003

REPEATED INCIDENTS OF ABS/TRACTIONCONTROL WARNING LIGHT. COMPUTER READOUT SHOWS FAILURE OF ABS/TRACS COMPUTER BOARD. THIS PROBLEM IS MULTIPLY DESCRIBED ON THE INTERNET THJROUGH THE VOLVO CLUB OF AMERICA BULLETIN BOARD.*AK

NHTSA ID
10037150
Incident
Aug 22, 2003
Mileage
72,300 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

C00009

ELECTRONIC STABILITY CONTROL (ESC):CONTROL MODULE:SOFTWARE

COMPLIMENTARY UPGRADE C00009 DESCRIPTION.

TJ3656330

Rubber cushion

Special Tools Bu

The Deutronic DBL-1200 is an advanced battery maintainer/charger with the flexibility to be updated as products and repair methods evolve.

Service Manager

EQUIPMENT:ELECTRICAL

ICUP/Google Built-In Diagnostic Operations

356EN01

EQUIPMENT

VIDA QR Scanner Mobile App

Service Manager

ELECTRICAL SYSTEM; EQUIPMENT

Shipping and Handling of Volvo Lithium-ion 48V Mild Hybrid Battery to Global Battery Solutions (GBS)

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Volvo 855 by model year
YearComplaintsRecallsInvestigationsIssue Index
2000100—
1997Viewing321—
1996721—
1995620—
1994200—
1993000—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.