RoadVitals

1997 Volvo 964

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Nov 30, 2011
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Oct 11, 1996
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 1 NHTSA owner-reported complaint for the 1997 Volvo 964, most frequently naming the engine and fuel system categories. 1 safety recall has been issued covering this model year; and 8 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Engine150.0%
  • Fuel system150.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
96V199000

VEHICLE SPEED CONTROL

Oct 11, 1996
12,530 units potentially affected
The defect: THE SCREWS WHICH ATTACH THE THROTTLE PLATE TO ITS AXLE (SHAFT) CAN LOOSEN ALLOWING THE THROTTLE PLATE TO COME IN CONTACT WITH THE THROTTLE HOUSING.
The risk: THIS CONDITION COULD PREVENT THE THROTTLE FROM RETURNING TO IDLE POSITION INCREASING THE POTENTIAL FOR A VEHICLE ACCIDENT.
The remedy: DEALERS WILL REPLACE THE THROTTLE HOUSING.
VOLVO CARS OF NA, INC.View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

EngineFuel system
Filed Nov 30, 2011

THE LEAKING FUEL RAIL SPURTS GASOLINE ONTO THE HOT AUTOMOBILE ENGINE, CAUSING GASOLINE FUMES IN THE PASSENGER COMPARTMENT AND IS POTENTIALLY DANGEROUS. THERE IS RISK OF FIRE DUE TO THIS HAZARD. VOLVO DEALERS ARE AWARE THAT THIS PROBLEM EXISTS. I HAVE CONTACTED VOLVO NA CUSTOMER CARE BUT THEY HAVE NOT PROVIDED AN ACCEPTABLE RESPONSE. THIS COMPLAINT IS AN ADDENDUM TO A PREVIOUS COMPLAINT BY ANOTHER VOLVO CAR OWNER. PLEASE SEE NHTSA REFERENCE # 10378366. *KB

NHTSA ID
10437777
Incident
Oct 15, 2011
Mileage
125,000 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

C00009

ELECTRONIC STABILITY CONTROL (ESC):CONTROL MODULE:SOFTWARE

COMPLIMENTARY UPGRADE C00009 DESCRIPTION.

TJ3656330

Rubber cushion

Special Tools Bu

The Deutronic DBL-1200 is an advanced battery maintainer/charger with the flexibility to be updated as products and repair methods evolve.

Service Manager

EQUIPMENT:ELECTRICAL

ICUP/Google Built-In Diagnostic Operations

356EN01

EQUIPMENT

VIDA QR Scanner Mobile App

Service Manager

ELECTRICAL SYSTEM; EQUIPMENT

Shipping and Handling of Volvo Lithium-ion 48V Mild Hybrid Battery to Global Battery Solutions (GBS)

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Volvo 964 by model year
YearComplaintsRecallsInvestigationsIssue Index
1997Viewing110—
1996110—
1995120—
1994200—
1993010—
1992010—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.