2023 Volvo C40BEV

Persistent steering wheel vibration at highway speeds (60-80 mph), present from the first drive within two hours of taking delivery of this Certified Pre-Owned vehicle on April 14, 2026 at 21,075 miles. No warning lamps or messages. The vibration is constant at highway speed, not intermittent, causing driver fatigue and distraction during sustained highway driving. This is a known defect documented in Volvo Technical Journal TJ 36752.3.0, classified under function group 4661 (drive shaft). Kline Volvo of Maplewood, MN confirmed the vibration and performed the TJ-prescribed repairs: tire balancing, tire replacement, and driver's airbag module replacement containing an oscillation damper. Volvo's own TJ notes this repair only "lessens" the vibration. The vibration improved but in my assessment has not been fully resolved. A second Volvo dealer's service manager independently acknowledged the issue and consulted Volvo's regional service representative, who confirmed no further fix is currently available beyond the TJ repair. I have escalated to Volvo executive leadership in writing and am awaiting response. The vehicle is available for inspection.

NHTSA ID

11737627

Incident

Apr 14, 2026

Car was parked at my house. After a heavy heavy rain, I saw 1/2" standing water on the passenger side floorboards. The cowl drainage had been blocked, and I was told water had found it's way into the cabin. It's an EV, so this is a serious issue. My climate control was inoperative, the tire pressure sensors also affected. And not sure what other systems may have been damaged. This had never happened before, and my repair estimate is $5,000.00. It is unfathomable that a car of this level (and price) could have a design that would allow this situation. Thank you for your attention.

NHTSA ID

11719211

Incident

Feb 16, 2026

I purchased a used 2023 Volvo C40 that was represented as Certified Pre-Owned. Shortly after purchase, the vehicle developed persistent grinding noises during braking, vibration, and mechanical noises that occur even after normal driving. The vehicle has been returned to the selling Volvo dealer multiple times for diagnosis and repair. Dealer service records state that brake rust was “cleaned” and that the issue was resolved; however, the grinding noise persisted immediately upon pickup. Multiple dealership employees acknowledged hearing the noise. The dealer drove the vehicle over 140 miles attempting to replicate the issue, but no permanent repair was made. I later observed significant corrosion and deterioration on brake and suspension-related components. In addition, the vehicle produces a loud thumping noise from the air conditioning system, which was documented via video and heard by dealership management, but the dealer stated they could not replicate the issue. Despite repeated service visits, the braking noise and mechanical concerns remain unresolved. I am concerned these conditions may affect braking performance, vehicle stability, and overall vehicle safety.

NHTSA ID

11712259

Incident

Oct 6, 2025

The contact owns a 2023 Volvo C40 BEV. The contact stated that while coming to a stop, the contact depressed the brake pedal and the vehicle lunge forward. The contact also stated that the steering wheel became inoperable with several unknown warning lights were illuminated. The contact stated that while driving to and arriving at the residence, the contact was unable to shut off the vehicle. The contact attempted to turn off the vehicle with the key fob and instrument panel, but the vehicle failed to shut off. The vehicle was towed to the dealer but was not diagnosed or repaired. The dealer was able to shut off the vehicle. The manufacturer was made aware of the failure. The failure mileage was approximately 11,100.

NHTSA ID

11680589

Incident

Aug 14, 2025

Mileage

11,100 mi

I was at a traffic light today and my rear passenger window just completely spider webbed, while my daughter was in the back seat. I had to pull over and clean as much glass from the window to prevent falling on her and causing any additional damage. There were no other vehicles or pedestrians around. The only thing I can think of is that it was temperature related from being in the sun for a few hours and then having the AC on for about 5 minutes. I have researched on different volvo forums and threads and see other owners having similar issues. [XXX] [XXX] Thermal stress and expansion: When exposed to high temperatures, the glass expands, and if this expansion is uneven (perhaps due to varying thicknesses or materials), it creates thermal stress, potentially weakening the glass. When I reported the incident to the dealership they denied any other complaints or recalls instantly put the blame on an external impact without even inspecting the vehicle. There has been no official inspection by any party. The soonest the dealer will see it is on 8/12/25 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11679601

Incident

Aug 9, 2025

Re. R10320 Volvo sent a recall notice regarding the rearview camera being unavailable when vehicle is placed in reverse. This is an issue that affects me/my car almost daily. The notice is dated June 27, 2025 and was told an Over The Air update would be available. I do not live nearby a Volvo dealer so rely on the ability to update the software remotely. However the OTA option is not recognized by my vehicle. When I called Volvo they told me there is no date by which the OTA update will be available and advised me to visit a dealer. Please encourage Volvo to make this important update available via OTA. Thank you.

NHTSA ID

11678532

Incident

Jun 27, 2025

After having our car repaired per NHTSA recall 25V-282 we are still having issues with malfunctions of the backup camera system including warning messages that the camera is unavailable during attempts to drive in reverse.

NHTSA ID

11677143

Incident

Jul 29, 2025

Cameras stopped working and getting message “camera temporarily not available”. But does not appear to be temporary. Lots of discussion of this issue on message boards but nothing from Volvo.

NHTSA ID

11640010

Incident

Jan 31, 2025

This is a TJ - Text plus two .mov attachments - If the customer is experiencing a frozen Sirius Radio banner, meaning in the app view the title of the song and station name will stay on the previous selected station; the audio will be for the station that is selected and not what is shown on the screen, follow the advice on this TJ under “Service”

This is a Technical Journal: Text plus 1 .jpg attachment - If remote control key is not detected by the car and shows message in DIM "Car key not found" or if functions such as lock/unlock are not working, please follow advice for detecting key

This is a TJ - Text plus two .mov attachments - If the customer is experiencing a frozen Sirius Radio banner, meaning in the app view the title of the song and station name will stay on the previous selected station; the audio will be for the station that is selected and not what is shown on the screen, follow the advice on this TJ under “Service”

This is a TJ Text only no attachments -- If the FLC2 is not responding when attempting to load software, or after a failed software upgrade, VIDA will report that the FLC2 cannot be unlocked. To resolve this issue, follow the instructions in this TJ under "Service".

This is a TJ - Text plus 1 mp4 file - If, an iCup model year 2026 vehicle equipped with Sound System defined by VDN K501 or K502, experiencing the symptom where the audible turn-indicator sound is out of sync and may occasionally skip a “beep” (see TJ_37813_1.mp4), follow the guidance provided in the Service.

This is a Technical Journal: Intermittent knocking noise during acceleration. If the sound corresponds to attached sound file, change front drive shafts to the below part numbers.