2023 Volvo C40BEV

On October 20, 2026, while driving my 2023 Volvo C40 Recharge to work, the center infotainment touchscreen and the navigation map portion of the instrument display behind the steering wheel unexpectedly went black. The speedometer and EV power gauge remained visible. The displays were black for approximately 15 seconds before the Volvo logo appeared and the infotainment system began rebooting. Full operation returned approximately two minutes after the initial outage. I did not initiate the restart. The unexpected loss of the touchscreen and navigation display while the vehicle was moving was distracting and concerning. The cause has not been diagnosed. I contacted Volvo Customer Care to report the incident and was told it was not a known issue.

NHTSA ID

11772390

Incident

Oct 20, 2026

Volvo offers a One-Pedal Drive (OPD) where the car can be driven exclusively with the accelerator on its C40 electric cars. Foot off is braking and foot on is accelerating. While using this mode I experienced an uncommanded acceleration of the vehicle. I was creeping forward, applying slight pressure on the accelerator, when the car lurched forward suddenly and was close to impacting a stopped car in front of me. The amount the car accelerated did not match the amount of pressure I exerted on the accelerator pedal. After the car in front of me moved up, I again began to creep and again the car began to lurch forward suddenly in a manner that did not match the amount of pressure I exerted on the pedal. After this I turned off OPD and made a report to Volvo regarding the uncommanded acceleration incident. Road conditions were dry, weather was clear and about 85-90F, there was one car in front of me, and I almost exclusively used OPD before this incident so I was familiar with the pressures required to accelerate

NHTSA ID

11764597

Incident

Aug 25, 2026

Persistent steering wheel vibration at highway speeds (60-80 mph), present from the first drive within two hours of taking delivery of this Certified Pre-Owned vehicle on April 14, 2026 at 21,075 miles. No warning lamps or messages. The vibration is constant at highway speed, not intermittent, causing driver fatigue and distraction during sustained highway driving. This is a known defect documented in Volvo Technical Journal TJ 36752.3.0, classified under function group 4661 (drive shaft). Kline Volvo of Maplewood, MN confirmed the vibration and performed the TJ-prescribed repairs: tire balancing, tire replacement, and driver's airbag module replacement containing an oscillation damper. Volvo's own TJ notes this repair only "lessens" the vibration. The vibration improved but in my assessment has not been fully resolved. A second Volvo dealer's service manager independently acknowledged the issue and consulted Volvo's regional service representative, who confirmed no further fix is currently available beyond the TJ repair. I have escalated to Volvo executive leadership in writing and am awaiting response. The vehicle is available for inspection.

NHTSA ID

11737627

Incident

Apr 14, 2026

Car was parked at my house. After a heavy heavy rain, I saw 1/2" standing water on the passenger side floorboards. The cowl drainage had been blocked, and I was told water had found it's way into the cabin. It's an EV, so this is a serious issue. My climate control was inoperative, the tire pressure sensors also affected. And not sure what other systems may have been damaged. This had never happened before, and my repair estimate is $5,000.00. It is unfathomable that a car of this level (and price) could have a design that would allow this situation. Thank you for your attention.

NHTSA ID

11719211

Incident

Feb 16, 2026

I purchased a used 2023 Volvo C40 that was represented as Certified Pre-Owned. Shortly after purchase, the vehicle developed persistent grinding noises during braking, vibration, and mechanical noises that occur even after normal driving. The vehicle has been returned to the selling Volvo dealer multiple times for diagnosis and repair. Dealer service records state that brake rust was “cleaned” and that the issue was resolved; however, the grinding noise persisted immediately upon pickup. Multiple dealership employees acknowledged hearing the noise. The dealer drove the vehicle over 140 miles attempting to replicate the issue, but no permanent repair was made. I later observed significant corrosion and deterioration on brake and suspension-related components. In addition, the vehicle produces a loud thumping noise from the air conditioning system, which was documented via video and heard by dealership management, but the dealer stated they could not replicate the issue. Despite repeated service visits, the braking noise and mechanical concerns remain unresolved. I am concerned these conditions may affect braking performance, vehicle stability, and overall vehicle safety.

NHTSA ID

11712259

Incident

Oct 6, 2025

The contact owns a 2023 Volvo C40 BEV. The contact stated that while coming to a stop, the contact depressed the brake pedal and the vehicle lunge forward. The contact also stated that the steering wheel became inoperable with several unknown warning lights were illuminated. The contact stated that while driving to and arriving at the residence, the contact was unable to shut off the vehicle. The contact attempted to turn off the vehicle with the key fob and instrument panel, but the vehicle failed to shut off. The vehicle was towed to the dealer but was not diagnosed or repaired. The dealer was able to shut off the vehicle. The manufacturer was made aware of the failure. The failure mileage was approximately 11,100.

NHTSA ID

11680589

Incident

Aug 14, 2025

Mileage

11,100 mi

I was at a traffic light today and my rear passenger window just completely spider webbed, while my daughter was in the back seat. I had to pull over and clean as much glass from the window to prevent falling on her and causing any additional damage. There were no other vehicles or pedestrians around. The only thing I can think of is that it was temperature related from being in the sun for a few hours and then having the AC on for about 5 minutes. I have researched on different volvo forums and threads and see other owners having similar issues. [XXX] [XXX] Thermal stress and expansion: When exposed to high temperatures, the glass expands, and if this expansion is uneven (perhaps due to varying thicknesses or materials), it creates thermal stress, potentially weakening the glass. When I reported the incident to the dealership they denied any other complaints or recalls instantly put the blame on an external impact without even inspecting the vehicle. There has been no official inspection by any party. The soonest the dealer will see it is on 8/12/25 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11679601

Incident

Aug 9, 2025

Re. R10320 Volvo sent a recall notice regarding the rearview camera being unavailable when vehicle is placed in reverse. This is an issue that affects me/my car almost daily. The notice is dated June 27, 2025 and was told an Over The Air update would be available. I do not live nearby a Volvo dealer so rely on the ability to update the software remotely. However the OTA option is not recognized by my vehicle. When I called Volvo they told me there is no date by which the OTA update will be available and advised me to visit a dealer. Please encourage Volvo to make this important update available via OTA. Thank you.

NHTSA ID

11678532

Incident

Jun 27, 2025

This is a Technical Journal: Text only no attachments - This TJ is issued to highlight potential keyless issues caused by electromagnetic interference from aftermarket equipment and to emphasize the importance of keeping the remote control key away from objects that may emit interference or obstruct radio signals to or from the vehicle.

This is a Technical Journal: iCUP IHU - Text plus 1 PDF Prior Approval. In most cases, the IHU does not need to be replaced -In many cases the Infotainment Head Unit (IHU) does not need to be replaced and can be retained by following the fault tracing in VIDA. *IHU has been removed from Prior Approval

This is a Technical Journal text only no attachments : Improved 12V battery test in VIDA. The 12V battery test in VIDA has been improved. The improved test lets you check batteries below 11.5V with the battery in the vehicle and a shorter test time. (Follow the instructions in VIDA)Don´t charge the battery before the test, jump start the vehicle if needed. Read out the vehicle with VIDA and start the test.

This is a TJ - Text plus 1 mp4 file - If, an iCup model year 2026 vehicle equipped with Sound System defined by VDN K501 or K502, experiencing the symptom where the audible turn-indicator sound is out of sync and may occasionally skip a “beep” (see TJ_37813_1.mp4), follow the guidance provided in the Service.

This is a TJ Text Only no attachment If a customer experiences a DIM message stating "Propulsion Service Required" and IEM P0A7A48 is stored, please follow the advice under "Service".

This is a TJ - Text only no attachments - If the software version displayed in the CSD is not aligned with the actual software version installed in the vehicle (this may occur after a failed software download), and no Total Upgrade is available in VIDA, Note! Do not replace any parts. A Software Product is available to align the software version in the CSD with the actual software version installed in the vehicle. Use "manual order" as Software Product is not visible in VIDA.