2025 Volvo EX90 Problems

I was parked in a parking lot and when I released my foot from the break, the car accelerated on its own and crashed into the car in front of me. The automatic emergency braking did not deploy. It was most recently a safety risk and put others in the parking lot, particularly the driver in front me, in danger. I have reported this issue to Volvo and they instructed me to get the body of the car repaired and then the dealer will inspect it. I filed an insurance claim with my insurance company and the car is going to be repaired. There were no warning lamps or messages prior to the failure.

I am submitting this complaint because I believe my Volvo electric vehicle has a serious and recurring safety-related defect that has not been permanently repaired despite multiple repair attempts. Since purchasing the vehicle new, it has repeatedly failed to operate as intended, left me stranded multiple times, and continues to display warning messages while driving. I purchased the vehicle new on November 20, 2025, for approximately $85,000 with zero miles. The first failure occurred on December 4, 2025, at approximately 578 miles when the vehicle stopped charging. Volvo attempted repairs, but the same charging defect returned. The vehicle required additional repairs on January 21, 2026 (1,304 miles), early March 2026 (2,846 miles), and April 27, 2026 (3,810 miles). Despite multiple repairs and component replacements, the same issue continued. By the fourth repair, the vehicle had been out of service approximately 80 days. Volvo later approved a manufacturer repurchase; however, while waiting for the repurchase process, the vehicle developed additional failures where it would completely lose power and become inoperable. The vehicle required towing on multiple occasions, leaving me stranded and without transportation. During a later repair visit, Volvo kept the vehicle for approximately 39 days and stated they could not duplicate the problem and that the vehicle was operating as designed. The day after receiving the vehicle back, the same failure occurred again. The vehicle has now required seven repair attempts. Even after the latest repair, I continue to receive dashboard warnings while driving instructing me to stop the vehicle. Due to the repeated failures, loss of vehicle operation, and unresolved warnings, I have lost confidence in the safety and reliability of this vehicle and have changed my driving habits to avoid being stranded. I believe these recurring failures represent a potential safety defect that warrants investigation by NHTSA.

I was parked in a parking lot and when I released my foot from the break, the car accelerated on its own and crashed into the car in front of me. The automatic emergency braking did not deploy. It was most recently a safety risk and put others in the parking lot, particularly the driver in front me, in danger. I have reported this issue to Volvo and they instructed me to get the body of the car repaired and then the dealer will inspect it. I filed an insurance claim with my insurance company and the car is going to be repaired. There were no warning lamps or messages prior to the failure.

When in reverse, the infotainment system allows a user to swipe down from the top of the screen to open the notification window which overlays the backup camera, and upon closing the notification window, the backup camera is dismissed and is no longer visible.

I am submitting this complaint because I believe my Volvo electric vehicle has a serious and recurring safety-related defect that has not been permanently repaired despite multiple repair attempts. Since purchasing the vehicle new, it has repeatedly failed to operate as intended, left me stranded multiple times, and continues to display warning messages while driving. I purchased the vehicle new on November 20, 2025, for approximately $85,000 with zero miles. The first failure occurred on December 4, 2025, at approximately 578 miles when the vehicle stopped charging. Volvo attempted repairs, but the same charging defect returned. The vehicle required additional repairs on January 21, 2026 (1,304 miles), early March 2026 (2,846 miles), and April 27, 2026 (3,810 miles). Despite multiple repairs and component replacements, the same issue continued. By the fourth repair, the vehicle had been out of service approximately 80 days. Volvo later approved a manufacturer repurchase; however, while waiting for the repurchase process, the vehicle developed additional failures where it would completely lose power and become inoperable. The vehicle required towing on multiple occasions, leaving me stranded and without transportation. During a later repair visit, Volvo kept the vehicle for approximately 39 days and stated they could not duplicate the problem and that the vehicle was operating as designed. The day after receiving the vehicle back, the same failure occurred again. The vehicle has now required seven repair attempts. Even after the latest repair, I continue to receive dashboard warnings while driving instructing me to stop the vehicle. Due to the repeated failures, loss of vehicle operation, and unresolved warnings, I have lost confidence in the safety and reliability of this vehicle and have changed my driving habits to avoid being stranded. I believe these recurring failures represent a potential safety defect that warrants investigation by NHTSA.

The vehicle has experienced repeated intermittent electrical-system-related failures since the start of the lease, which have remained unresolved despite eight months of formal engagement with Volvo and multiple service and software-related repair attempts by Volvo. Most recently, on May 15, 2026, while operating the vehicle in approximately 90°F Arizona temperatures, the vehicle displayed a “Limited Performance / Electrical System Temporarily Limited” warning message. Shortly afterward, the driver was temporarily unable to re-enter the vehicle, despite the exterior door handles deploying normally. Vehicle access was restored only after several minutes. The side view mirrors would not open. Driving for two minutes did not resolve this. After ten minutes of remaining parked the mirrors reconnected. This latest incident follows prior issues including: •Loss of charging capability during a long distance trip (which forced us to drive 50MPH on a 75MPH highway, putting our car and other drivers at risk.) •Multiple incidents involving loss of instrument displays while driving •Intermittent vehicle access and lock-related issues •Unexpected seatbelt tensioning while the vehicle was in motion Volvo previously indicated that software updates and related service efforts should address the issues. However, after the updates the vehicle continues to exhibit intermittent electrical-system-related problems affecting reliability and normal operation.

The contact owns a 2025 Volvo EX90. The contact stated that while exiting a parking lot, the contact selected drive(D); however, the vehicle reversed instead and crashed into a pole. There was no warning light illuminated prior to the failure. The contact stated that when the vehicle was being towed, the tow truck driver selected reverse(R) to reverse, and the rearview camera failed to display an image. The vehicle sustained damages to the rear bumper, and the pole was damaged. Volvo Roadside Assistance was contacted, and the vehicle was towed to a dealer. The contact stated that the vehicle remained with the dealer; however, the vehicle was not diagnosed. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 700.

Charging failure. GHCA failure.

The One Pedal Drive function (regenerative braking) intermittently deactivates without warning after startup. This issue has occurred multiple times under normal driving conditions. When the accelerator is released, expected deceleration does not occur, resulting in reduced braking response. No warning indicates that the system has disengaged, and it appears to deactivate without any driver input. This unexpected change in braking behavior creates a safety risk by increasing stopping distance and requiring immediate corrective driver action to maintain control of the vehicle.

On [XXX] around [XXX], while driving on [XXX] fro Santa Paula to Ojai, my car displayed a message on the dash that said "critical brake fault, pull over safely." When I applied the brakes they did not respond. I came to a stop only when the car lost momentum. When I exited the car to investigate, I shut the driver's door and was locked out. Neither my key card, nor phone key worked and the Volvo app indicated the reason was that the car was still driving it was not). I was just a mile away from descending a steep and winding road on the [XXX]. Had I been on that stretch of the road, the consequences I am certain there would have been a serious crash, as one side of the road has no shoulder and the other side is a steep cliff into a ravine. I had it towed that night to the dealership and it has been there at the dealership for almost three weeks. Both the dealership (Rusnak Volvo) and Volvo Customer Care have been uncommunicative, though on 12/7/22 Volvo Customer Care informed me I have a case number ([XXX]). When I called for an update today 12/12/25, I was told only that it had been assigned. No additional information has been provided. A simple internet search indicated that this brake issue has affected many Volvo cars in the past few years. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I purchased a 2025 EX90 on XXX. Immediately upon purchase, nearly every time my [XXX] daughter was riding in the middle seat using the integrated booster, the car would alert me that someone was sitting in the other two seats on either side of her. There were also occasions when only one seat alarm would go off. I checked her positioning to confirm that there was nothing on those seats. I took it into the dealership the following Monday. They did a software update, which they stated would resolve the issue. I picked up the car on the evening of XXX. For the next couple of days, it appeared that the issue had been resolved; however, it returned within a couple of days. Additionally, there were two instances, after receiving the car back from being repaired the first time, in which my daughter was riding with me, and her seatbelt failed to engage during rapid deceleration. I was driving on a main arterial street near our home, traveling approximately 35-40 mph. I was using single-pedal mode (EV) and took my foot off the gas pedal to prevent a crash. The car stopped very quickly, and she was thrown forward, nearly missing hitting her head on the back of the passenger seat. Subsequently, while driving the same minor child in a dealership loaner XC90, we experienced a routine quick stop at a very slow speed, and she immediately noted that the XC90 seatbelt was properly tightened. This side-by-side comparison confirms that the EX90's occupant restraint system failed to deploy during a near-crash event. I returned the vehicle on XXX, and the card has been there since. On XXX, Volvo Corporate Engineering reviewed the data and confirmed a diagnosis of faulty radar sensors in the second row. Because the EX90's computer-controlled safety belts rely on these second-row sensors to work properly, this diagnosis from Volvo proves the safety systems in my daughter's row were actively broken during our near-miss collision event. The vehicle is unsafe. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S

The vehicle has experienced repeated intermittent electrical-system-related failures since the start of the lease, which have remained unresolved despite eight months of formal engagement with Volvo and multiple service and software-related repair attempts by Volvo. Most recently, on May 15, 2026, while operating the vehicle in approximately 90°F Arizona temperatures, the vehicle displayed a “Limited Performance / Electrical System Temporarily Limited” warning message. Shortly afterward, the driver was temporarily unable to re-enter the vehicle, despite the exterior door handles deploying normally. Vehicle access was restored only after several minutes. The side view mirrors would not open. Driving for two minutes did not resolve this. After ten minutes of remaining parked the mirrors reconnected. This latest incident follows prior issues including: •Loss of charging capability during a long distance trip (which forced us to drive 50MPH on a 75MPH highway, putting our car and other drivers at risk.) •Multiple incidents involving loss of instrument displays while driving •Intermittent vehicle access and lock-related issues •Unexpected seatbelt tensioning while the vehicle was in motion Volvo previously indicated that software updates and related service efforts should address the issues. However, after the updates the vehicle continues to exhibit intermittent electrical-system-related problems affecting reliability and normal operation.

On November 28, 2025, my 2025 Volvo EX90 displayed a headlight warning message on the dashboard and the headlights failed to function properly while parked and after starting the engine. The defect temporarily resolved but recurred on December 5, 2025. A headlight defect that is not immediately apparent to the driver poses a serious safety risk before or during nighttime driving. The symptoms are consistent with NHTSA Safety Recall No. 25V-071 (Volvo internal reference R10298), which covers 2025 EX90 vehicles and involves unexpected headlight malfunction. I request that NHTSA investigate whether my vehicle's defect is related to Recall No. 25V-071 and whether the recall remedy has been properly implemented. If unrelated to Recall No. 25V-071, I request that NHTSA investigate this as a separate unreported safety defect. Other 2025 EX90 owners may be experiencing the same issue without reporting it. Volvo has contacted me directly on multiple occasions to schedule a central computer replacement on my vehicle. I understand this replacement is being offered to all 2025 EX90 owners. I request that NHTSA investigate whether this widespread hardware replacement is related to the safety defect I experienced and whether it should have been conducted as a formal safety recall. When brought in for repair on December 13, 2025, the service department advised parts were on indefinite backorder with no estimated delivery date. The vehicle remained at the service center for 47 days while Volvo was unable to supply the necessary parts. I request that NHTSA evaluate whether this represents an adequate response to a safety-critical defect.

The instrument panel displays symbol for exterior lights malfunction and the vehicle status screen reports “1 serious issue detected – Headlight fault – Book a service”. The high and low beams appear to function normally on both sides of the car. The daytime running lights (white) around the headlight are only illuminated on the drivers side; the passenger side running lights are not working. This issue is intermittent. It first occurred within one day of ownership and has recurred about once per week since then. Service department stated in mid-December that this is a software issue that will be fixed in a future update, but there hasn’t been one and the issue still presents. Car software is currently version 1.4.15, and I believe has been since delivery.

I am submitting this complaint because I believe my Volvo electric vehicle has a serious and recurring safety-related defect that has not been permanently repaired despite multiple repair attempts. Since purchasing the vehicle new, it has repeatedly failed to operate as intended, left me stranded multiple times, and continues to display warning messages while driving. I purchased the vehicle new on November 20, 2025, for approximately $85,000 with zero miles. The first failure occurred on December 4, 2025, at approximately 578 miles when the vehicle stopped charging. Volvo attempted repairs, but the same charging defect returned. The vehicle required additional repairs on January 21, 2026 (1,304 miles), early March 2026 (2,846 miles), and April 27, 2026 (3,810 miles). Despite multiple repairs and component replacements, the same issue continued. By the fourth repair, the vehicle had been out of service approximately 80 days. Volvo later approved a manufacturer repurchase; however, while waiting for the repurchase process, the vehicle developed additional failures where it would completely lose power and become inoperable. The vehicle required towing on multiple occasions, leaving me stranded and without transportation. During a later repair visit, Volvo kept the vehicle for approximately 39 days and stated they could not duplicate the problem and that the vehicle was operating as designed. The day after receiving the vehicle back, the same failure occurred again. The vehicle has now required seven repair attempts. Even after the latest repair, I continue to receive dashboard warnings while driving instructing me to stop the vehicle. Due to the repeated failures, loss of vehicle operation, and unresolved warnings, I have lost confidence in the safety and reliability of this vehicle and have changed my driving habits to avoid being stranded. I believe these recurring failures represent a potential safety defect that warrants investigation by NHTSA.

The first issue occurred on 4/16/26. Car stopped mid-drive on a public road. No error or warning, just a jerk noise and stopped. This was around 7 in the evening and I am fortunate it was a not so busy road. Gives me nightmares thinking if me or my kids were driving on a freeway. Got towed to a dealership and the root cause was identified as the coolant being completely drained off because of a manufacturing defect with the radiator having a pin sized hole causing coolant to leak off. What was worse is that there was a known software bug, TJ 37300 that suppressed the low coolant message. I can't believe Volvo has released the car with a known safety issue. Got the car back on 5/11/26 and it was towed back on 5/16/26 for a similar issue. Awaiting root cause and resolution. Will report a separate case for that

I purchased a 2025 EX90 on XXX. Immediately upon purchase, nearly every time my [XXX] daughter was riding in the middle seat using the integrated booster, the car would alert me that someone was sitting in the other two seats on either side of her. There were also occasions when only one seat alarm would go off. I checked her positioning to confirm that there was nothing on those seats. I took it into the dealership the following Monday. They did a software update, which they stated would resolve the issue. I picked up the car on the evening of XXX. For the next couple of days, it appeared that the issue had been resolved; however, it returned within a couple of days. Additionally, there were two instances, after receiving the car back from being repaired the first time, in which my daughter was riding with me, and her seatbelt failed to engage during rapid deceleration. I was driving on a main arterial street near our home, traveling approximately 35-40 mph. I was using single-pedal mode (EV) and took my foot off the gas pedal to prevent a crash. The car stopped very quickly, and she was thrown forward, nearly missing hitting her head on the back of the passenger seat. Subsequently, while driving the same minor child in a dealership loaner XC90, we experienced a routine quick stop at a very slow speed, and she immediately noted that the XC90 seatbelt was properly tightened. This side-by-side comparison confirms that the EX90's occupant restraint system failed to deploy during a near-crash event. I returned the vehicle on XXX, and the card has been there since. On XXX, Volvo Corporate Engineering reviewed the data and confirmed a diagnosis of faulty radar sensors in the second row. Because the EX90's computer-controlled safety belts rely on these second-row sensors to work properly, this diagnosis from Volvo proves the safety systems in my daughter's row were actively broken during our near-miss collision event. The vehicle is unsafe. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S

I have documented 42 issues with this vehicle over the past 9 months of ownership, supported by multiple videos. These issues range from minor annoyances to serious safety concerns. The most alarming incidents include: a) Sudden disengagement of the powertrain b) Stability control system disabling unexpectedly c) Malfunctioning airbags d) Faulty or inoperative lighting systems e) Malfunctioning wipers in rain f) Inability to unlock or start the vehicle To date, I’ve documented and categorized 42 distinct issues. The vehicle has been in service four times, totaling over 48 days, yet the problems remain unresolved.

Under certain driving conditions, particularly when the sun is at a low or mid-angle (morning or late afternoon), direct sunlight entering through the windshield reflects off multiple interior surfaces and creates a significant glare effect within the driver’s field of view. The reflections originate from several interior components, including metallic or semi-polished trim surfaces on the dashboard and steering wheel, as well as the glossy plastic housing surrounding the Bowers & Wilkins center tweeter located on the dashboard. When sunlight strikes these surfaces at specific angles, the reflected light is directed back toward the driver’s eyes and onto the windshield area, producing intermittent bright glare spots. Safety Impact: This glare can cause temporary visual distraction and reduced forward visibility. In some cases, the reflected light is intense enough to momentarily obscure portions of the road view or draw the driver’s attention away from driving. The issue is angle-dependent and not constant, but it is repeatable under common sun positions and clear weather conditions. Assessment of Cause: The condition appears to be related to interior material selection and surface finishes that include reflective or semi-gloss components positioned within the driver’s forward field of view. The combination of windshield angle, dashboard geometry, and placement of polished trim elements contributes to a direct reflection path toward the driver. The Bowers & Wilkins center tweeter housing, in particular, appears to be constructed of a highly reflective plastic surface that amplifies this effect when exposed to direct sunlight. Similarly, metallic trim elements on the dashboard and steering wheel may lack sufficient matte finishing or anti-glare treatment to prevent specular reflection.

Recall R10342 Power Operated Tailgate (POT) Drive Unit separation was not remedied by dealer prior to delivery of new vehicle. While performing research on this vehicle for another issue, NHTSA's stite provided an unrepaired recall on the vehicle in question. Upon further research, Volvo was aware of this issue and had already reported it to NHTSA prior to the date of vehicle delivery. See attached.

Our 2025 Volvo EX90 was delivered with the seat track covers missing for the second row captain's chairs. It took a few weeks for the dealer to order them and install them. Looking at other active listings it appears most of the 6-seat Volvo EX90s being offered for sale is missing the seat track covers. I believe this is a saftey issue as without the cover the seat tracks and wiring is exposed and likely increases the risk of injury to 2nd row passengers (feet getting caught in seat tracks or debris getting into seat tracks preventing them from working properly, etc). I have reported this to my local Volvo dealership and Volvo Customer Support. I believe they should issue a recall to ensure the seat track covers are installed before delivery and that all already-sold EX90 missing the seat track covers gets them installed.

When leaving a downtown parking garage, I noted the following alert on the driver's screen: "Steering fault - Drive with caution. Book a service." The driver's screen also showed that there was a driver support system fault and that the lane keeping aid was not available. The center stack stated the following: "1 serious issue detected. Steering fault Drive with caution. Book a service." At the time that the fault came up, the car had been driven out of its parking spot (by turning left) approximately 50 feet. I had then stopped the car to talk to a friend. When I got back into the car, I noted the fault message on the driver's screen when I went to back the car up so that I could leave the parking garage. During my trip from downtown to the dealership, I did not note anything unusual other than the fact that the fault messages were displayed. The messages were displayed when I arrived at the dealership and stayed displayed until I exited the car. When I got back in the car to turn it on, the error messages had disappeared.

Ongoing Software Issues From shortly after delivery through now, the vehicle experiences frequent and recurring warning messages and system failures, including but not limited to: Suspension system warnings Driver assistance and self-driving feature failures One-pedal driving malfunctions Parking camera and sensor errors Other system warnings that appear to be software-related While the vehicle was often still technically drivable, these issues regularly caused the car to operate at reduced functionality, with key safety and convenience features disabled. Although software updates have reduced the frequency of these issues, they still occur intermittently and often require a vehicle reset or time to resolve. Because of these persistent and unpredictable warnings, my family and I have avoided taking this vehicle on long trips out of concern that the car may become unsafe or inoperable while traveling. The vehicle was brought in for service in December 2024 in an attempt to address these software-related issues; however, the service did not resolve the problem at that time. Hardware Failure #1 – GHCA In January 2025, the vehicle experienced a failure of the GHCA component, rendering the all-electric vehicle unable to charge. This occurred shortly after purchase. Service appointment booked: January 27, 2025 Vehicle in shop: aprox 30 days The vehicle was out of service for approximately one full month. During this time, I shared my experience on Reddit due to the severity of the issue and the vehicle’s newness. That post received over 350,000 views, and numerous Volvo EX90 owners reported experiencing the same GHCA failure—many stating they had required multiple replacements of the same component. This strongly suggests a widespread defect rather than an isolated incident. Hardware Failure #2 – GHCA (Repeat Failure) On February 3, 2026, the GHCA failed again, and the vehicle was returned to the dealership for service with no ETA on a fix.