2000 Volvo V70 Problems

TL* THE CONTACT OWNS A 2000 VOLVO V70. WHILE DRIVING 65 MPH, THE RPMS EXCESSIVELY INCREASED AND THE ETS WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS AWARE OF NHTSA CAMPAIGN NUMBER: 06V441000 (VEHICLE SPEED CONTROL); HOWEVER, THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS 115,000.

MY VOLVO V70 HAS BEEN DYING IMMEDIATELY AFTER STARTING THE ENGINE AND HAS PROGRESSIVELY GOTTEN WORSE OVER THE LAST 6 MONTHS. HAVE HAD TWO TRIPS TO A MECHANIC WHO REPAIRED A FEW PARTS, BUT IT DIDN'T FIX IT. PROBLEM CONTINUES. RECENTLY, WE WERE DRIVING ON THE HIGHWAY AT ABOUT 65 MPH AND THE CAR SPEED DROPPED TO ABOUT 20 MPH AND COULDN'T GO ANY FASTER AND WE HAD TO PULL OVER. THIS IS A MAJOR SAFETY RISK. NOW THE CAR STARTS AND IMMEDIATELY DIES FOR ABOUT 4-5 TIMES BEFORE IT WILL START AND CONTINUE RUNNING. THERE IS A WHIRRING NOISE COMING FROM THE ELECTRONIC THROTTLE WHEN IT DIES IMMEDIATELY. I TOOK IT TO A VOLVO DEALER AND THEY SAID A RECALL FOR A SOFTWARE UPDATE WAS PERFORMED ON MY CAR IN 2006 TO LOWER THE WEAR INSIDE THE THROTTLE. THEN VOLVO ISSUED A SERVICE CAMPAIGN FOR THE ETM WHEN IT FAILS, BUT THE CAMPAIGN LASTED UNTIL 200,000 MILES OR 10 YEARS. SO EVEN THOUGH THE CAR HAS ONLY 94K MILES AND THE RECALL SOFTWARE WAS INSTALLED ONLY 25K MILES AGO, VOLVO WON'T REPLACE A CRITICAL PART TO THE SAFE OPERATION OF THE VEHICLE BECAUSE THE 10 YEARS HAVE PASSED. SO THE DEALER AND VOLVO REFUSED TO REPLACE THIS PART EVEN THOUGH THE ETM ALREADY HAD A RECALL AND SERVICE CAMPAIGN IN THE PAST. 2 ACTIONS TO ADDRESS A DEFECTIVE PART, BUT VOLVO DIDN'T FIX THE PROBLEM AND I HAVE A BAD PART IN MY VOLVO THAT IS UNSAFE. *JS

I TOOK MY CAR TO THE DEALER BECAUSE IT WAS NOT PASSING SMOG AND HAD TROUBLE FOR SEVERAL YEARS. SO THE SMOG DEALER TOLD ME TO TAKE IT TO THE DEALER. I TOLD THE DEALER THAT I WAS TRYING TO PASS SMOG, BUT THE CAR HAD BEEN DRIVING VERY GOOD IN SPITE OF THE SMOG PROBLEM. THEY REPLACED EVERYTHING THAT YOU CAN IMAGINE AT A COST OF OVER 10,000 DOLLARS WHICH BOTH OF US SPENT IN A TWO MONTH PERIOD. BUT AFTER THEY GOT IT TO PASS SMOG I NOTICED ANOTHER MORE SERIOUS PROBLEM, IT WOULD STOP RUNNING IN THE MIDDLE OF TRAFFIC. I TOLD THEM ABOUT THIS NEW PROBLEM AND THEY REPLACED THE KEY AND IT STILL STOPPED ON ME 3 X ON THE FREEWAY AND STREETS. I RETURNED THE CAR GOING DOWN THE MAIN STREETS FOR 2 HOURS AND LIFT IT WITH THE COMPANY. MCKEVITT VOLVO IN SAN LEANDRO CA. THEY WANTED TO CHARGE ME BUT I TOLD THEM MY ARE DID NOT HAVE THIS PROBLEM UNTIL THEY WORKED ON IT! I NEED A WORKING CAR AND I AM IN DEPT AS A RESULT OF THEIR WORK. I AM A 65 YEAR OLD RETIRED TEACHER BUT I CAN'T AFFORD THIS DEPT. 11

WHY AREN'T YOU DOING ANYTHING ABOUT VOLVO BUILDING CRAP? THEY SHOULD BE IN JAIL. ETM - DESIGN WAS UNACCEPTABLE FROM A DAY ONE. THE ETM IS CAUSING SURGING, STALLING AND MANY OTHER SYMPTOMS. ONCE VOLVO STARTED TO REPLACE SOME OF THEM, THEY USED NEW ONES WITH EXACTLY THE SAME FLAWED DESIGN. ABS MODULE - IS KNOWN FOR CAUSING LOSS OF BRAKING POWER, EARLY BRAKE PADS WEAR AND DAMAGING TRANSMISSION. FRONT BRAKE CALIPERS - RUST ON CALIPERS IS SQUEEZING RUBBER BOOTS AROUND SLIDING PINS. DAMAGE TO ROTORS, PADS AND WHEEL BEARINGS. FRONT LIGHTS LOW BEAMS - UNACCEPTABLE LIGHT OUTPUT. FRONT SEAT BELTS - ARE CUTTING INTO SIDE TRIM AND SIDE TRIM IS CUTTING INTO SEAT BELTS. WIND SHIELD WIPERS - HIGHEST SPEED IS USELESS IN HEAVY RAIN. CRUISE CONTROL - RPM SURGES WHILE GOING 55MPH AND TURNING ON THE CRUISE CONTROL. DO SOMETHING! *TR

I TOOK MY CAR TO THE DEALER BECAUSE IT WAS NOT PASSING SMOG AND HAD TROUBLE FOR SEVERAL YEARS. SO THE SMOG DEALER TOLD ME TO TAKE IT TO THE DEALER. I TOLD THE DEALER THAT I WAS TRYING TO PASS SMOG, BUT THE CAR HAD BEEN DRIVING VERY GOOD IN SPITE OF THE SMOG PROBLEM. THEY REPLACED EVERYTHING THAT YOU CAN IMAGINE AT A COST OF OVER 10,000 DOLLARS WHICH BOTH OF US SPENT IN A TWO MONTH PERIOD. BUT AFTER THEY GOT IT TO PASS SMOG I NOTICED ANOTHER MORE SERIOUS PROBLEM, IT WOULD STOP RUNNING IN THE MIDDLE OF TRAFFIC. I TOLD THEM ABOUT THIS NEW PROBLEM AND THEY REPLACED THE KEY AND IT STILL STOPPED ON ME 3 X ON THE FREEWAY AND STREETS. I RETURNED THE CAR GOING DOWN THE MAIN STREETS FOR 2 HOURS AND LIFT IT WITH THE COMPANY. MCKEVITT VOLVO IN SAN LEANDRO CA. THEY WANTED TO CHARGE ME BUT I TOLD THEM MY ARE DID NOT HAVE THIS PROBLEM UNTIL THEY WORKED ON IT! I NEED A WORKING CAR AND I AM IN DEPT AS A RESULT OF THEIR WORK. I AM A 65 YEAR OLD RETIRED TEACHER BUT I CAN'T AFFORD THIS DEPT. 11

TL* THE CONTACT OWNS A 2000 VOLVO V70. WHILE DRIVING 65 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO MOVE FORWARD AS THE RPMS INCREASED. THE CHECK ENGINE AND ETS WARNING LIGHTS ILLUMINATED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 146,000.

TL* THE CONTACT OWNS A 2000 VOLVO V70. THE CONTACT STATED WHILE THE VEHICLE WAS AT A STOP, THE FRONT SEAT FAILED TO HOLD THE CONTACT IN POSITION CAUSING HIM TO BE REAR ENDED. THE CONTACT WAS INJURED AND RECEIVED IMMEDIATE MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OFFERED NO REMEDY. THE FAILURE WAS NOT DIAGNOSED BY A DEALER OR LOCAL MECHANIC. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WERE 100,000.

TL* THE CONTACT OWNS A 2000 VOLVO V70. THE CONTACT WAS STOPPED IN TRAFFIC WHEN ANOTHER VEHICLE CRASHED INTO THE REAR OF THE CONTACT'S VEHICLE WHILE DRIVING APPROXIMATELY 45 MPH. UPON IMPACT, THE DRIVER'S SEAT SPLIT IN HALF AND THE CONTACT WAS THROWN TO THE REAR DRIVER'S SIDE SEAT. HE HAD TO BE CUT OUT OF THE VEHICLE. THE VEHICLE WAS DESTROYED. THE FAILURE AND CURRENT MILEAGE WAS 100,000.

TL* THE CONTACT OWNS A 2000 VOLVO V70 STATION WAGON. THE CONTACT STATED WHILE SITTING IN TRAFFIC, THE VEHICLE WAS CRASHED INTO FROM THE REAR. THE PASSENGER AND DRIVERS SIDE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS DESTROYED. A POLICE REPORT WAS FILED. THE CONTACT WAS INJURED AND RECEIVED IMMEDIATE MEDICAL ATTENTION. THE MANUFACTURER WAS NOTIFIED AND DID NOT OFFER A REMEDY. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WERE 200,070.

TL* THE CONTACT OWNS A 2000 VOLVO V70. THE CONTACT STATED THAT WHILE SITTING IDLE AT A TRAFFIC STOP, THE CONTACT'S VEHICLE WAS CRASHED INTO FROM THE REAR. AS A RESULT, THE FRONT DRIVER'S SEAT SPLIT IN HALF AND THE FRONT AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE VERTEBRAE AND A POLICE REPORT WAS FILED OF THE INCIDENT. THE VEHICLE WAS TOWED FOR FURTHER INVESTIGATION. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 100,000.

LOST POWER IN TRAFFIC, HAD TO DRIVE 10 MPH IN LIMP MODE IN HEAVY TRAFFIC

CAR SUDDENLY LOSES POWER AT HIGHWAY SPEEDS. *NM

WHY AREN'T YOU DOING ANYTHING ABOUT VOLVO BUILDING CRAP? THEY SHOULD BE IN JAIL. ETM - DESIGN WAS UNACCEPTABLE FROM A DAY ONE. THE ETM IS CAUSING SURGING, STALLING AND MANY OTHER SYMPTOMS. ONCE VOLVO STARTED TO REPLACE SOME OF THEM, THEY USED NEW ONES WITH EXACTLY THE SAME FLAWED DESIGN. ABS MODULE - IS KNOWN FOR CAUSING LOSS OF BRAKING POWER, EARLY BRAKE PADS WEAR AND DAMAGING TRANSMISSION. FRONT BRAKE CALIPERS - RUST ON CALIPERS IS SQUEEZING RUBBER BOOTS AROUND SLIDING PINS. DAMAGE TO ROTORS, PADS AND WHEEL BEARINGS. FRONT LIGHTS LOW BEAMS - UNACCEPTABLE LIGHT OUTPUT. FRONT SEAT BELTS - ARE CUTTING INTO SIDE TRIM AND SIDE TRIM IS CUTTING INTO SEAT BELTS. WIND SHIELD WIPERS - HIGHEST SPEED IS USELESS IN HEAVY RAIN. CRUISE CONTROL - RPM SURGES WHILE GOING 55MPH AND TURNING ON THE CRUISE CONTROL. DO SOMETHING! *TR

ABS CONTROL MODULE FAILURE. I WAS INFORMED BY TWO DEALERSHIPS, NORTH POINTE VOLVO AND DYER AND DYER VOLVO, AS WELL AS VOLVO PROFESSIONAL REPAIR (ALL LOCATED IN THE ATLANTA GA AREA) THAT THIS WAS A COMMON OCCURRENCE. WELL I EXPERIENCED THIS YESTERDAY. THE AUTOMOBILES' ABS NO LONGER IS EFFECTIVE WHEN THIS UNIT GOES BAD, LEADING TO DANGEROUS SITUATIONS. IT ALSO LEADS TO STALLING, AND SHIFTING PROBLEMS WITH THE TRANSMISSION WHICH CAN LEAD TO AN ACCIDENT, AND ALMOST CAUSED ME TO HAVE ONE YESTERDAY. THE PART HAS TO BE REPLACED TO THE TUNE OF NEARLY $1000.00 I CAN PROCURE THE OLD PART FROM THE SERVICE MANAGER. I WAS INFORMED THIS WAS A DESIGN FLAW AS HEAT CAUSES THE DETERIORATION OF THIS MODULE DUE TO ITS LOCATION NEAR THE ENGINE. *JB

I TOOK MY CAR TO THE DEALER BECAUSE IT WAS NOT PASSING SMOG AND HAD TROUBLE FOR SEVERAL YEARS. SO THE SMOG DEALER TOLD ME TO TAKE IT TO THE DEALER. I TOLD THE DEALER THAT I WAS TRYING TO PASS SMOG, BUT THE CAR HAD BEEN DRIVING VERY GOOD IN SPITE OF THE SMOG PROBLEM. THEY REPLACED EVERYTHING THAT YOU CAN IMAGINE AT A COST OF OVER 10,000 DOLLARS WHICH BOTH OF US SPENT IN A TWO MONTH PERIOD. BUT AFTER THEY GOT IT TO PASS SMOG I NOTICED ANOTHER MORE SERIOUS PROBLEM, IT WOULD STOP RUNNING IN THE MIDDLE OF TRAFFIC. I TOLD THEM ABOUT THIS NEW PROBLEM AND THEY REPLACED THE KEY AND IT STILL STOPPED ON ME 3 X ON THE FREEWAY AND STREETS. I RETURNED THE CAR GOING DOWN THE MAIN STREETS FOR 2 HOURS AND LIFT IT WITH THE COMPANY. MCKEVITT VOLVO IN SAN LEANDRO CA. THEY WANTED TO CHARGE ME BUT I TOLD THEM MY ARE DID NOT HAVE THIS PROBLEM UNTIL THEY WORKED ON IT! I NEED A WORKING CAR AND I AM IN DEPT AS A RESULT OF THEIR WORK. I AM A 65 YEAR OLD RETIRED TEACHER BUT I CAN'T AFFORD THIS DEPT. 11

TL* THE CONTACT OWNS A 2000 VOLVO V70. WHILE DRIVING 65 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO MOVE FORWARD AS THE RPMS INCREASED. THE CHECK ENGINE AND ETS WARNING LIGHTS ILLUMINATED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 146,000.

DEFECTIVE REAR SEATBELT (DRIVER SIDE) IN 2000 VOLVO V70. SEATBELT BINDS UP, CANNOT BE PULLED OUT AND WON'T RETRACT. THIS IS THE SECOND OCCURRENCE FOR THIS CAR WHICH HAS 100,000 MILES ON IT. *TR

2002 V70 MALFUNCTIONED IN REAR SEAT BELTS IN MY CAR. *TS TWO OF THE THREE SEAT BELTS IN THE REAR OF THE VEHICLE LOCKED AND COULD NOT BE RELEASED. THE VEHICLE WAS TAKEN TO THE DEALER. THE DEALER DISASSEMBLED THE REAR SEATS AND MANUALLY EASED THE LOCKED SEAT BELTS. THE DEALER WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE AND BELIEVED THAT IT WOULD REC. AS THE TECHNICIAN EASED THE LOCKED SEAT BELT AND ALARM CHIMED ON THE DASH WHICH SAID SRS AIR BAG SERVICE URGENT. *NM

WHILE DRIVING THERE WAS A LOUD POPPING NOISE THEN SMOKE STARTED COMING FROM THE REAR OF THE TRUCK. THIS OCCURRED AFTER THE FACTORY SPARE TIRE WAS INSTALLED BY A VOLVO ROAD SIDE ASSISTANCE REPAIR SERVICE. CONSUMER WASN'T' ABLE TO CONTROL THE VEHICLE, IT FELT LIKE THE TRUCK WAS BEING DRIVEN ON AN UNEVEN PAVEMENT, AND THE SPARE TIRE WASN'T GRIPPING. WHEN THE SERVICE REPRESENTATIVE WAS CALLED HE INDICATED THAT THIS SIZE TIRE SHOULDN'T BE USED ON THIS TRUCK. THE TRUCK HAD TO BE TOWED TO THE DEALERSHIP. THE CAUSE OF THE SMOKE HAD YET TO BE DETERMINED.*AK

WHILE DRIVING 65 MPH, SIDEWALL SEPARATED FROM TREAD ON RIGHT REAR TIRE. DEALER CONTACTED MICHELIN, MXV4 TIRE SIZE 195/60R15, DOT FUDA CHYX369 06-51078-01, ORIGINAL EQUIPMENT FOR A VOLVO, V70 ,2000. *AK *TT

REAR LOCKING MECHANISM BROKE . REAR LOCKING LIGHT ILLUMINATED, AND LOCK WAS NOT LOCKING COMPLETELY. CONSUMER CONTACTED THE DEALER. HOWEVER, DEALER DID NOTHING TO ASSIST THE CONSUMER. RECALL 00V239000 CONCERNING TAILGATE LOCKING MECHANISM WAS ISSUED. *AK *SB *NM

TAIL GATE LATCH FAILS TO SHUT IN COLD WEATHER AND TAILGATE CANNOT BE CLOSED WHILE DRIVING. MANUFACTURER HAS RECALLED SOME OF THESE VEHICLES, BUT NOT ALL (MY VIN NUMBER NOT INCLUDED AND I'VE NOTED THERE ARE SEVERAL OTHER SIMILAR COMPLAINTS REGARDING THIS ALREADY FILED WITH NHSTA) - RECALL NEEDS TO BE EXPANDED!!! DEALER REFUSES TO REPAIR.

WHY AREN'T YOU DOING ANYTHING ABOUT VOLVO BUILDING CRAP? THEY SHOULD BE IN JAIL. ETM - DESIGN WAS UNACCEPTABLE FROM A DAY ONE. THE ETM IS CAUSING SURGING, STALLING AND MANY OTHER SYMPTOMS. ONCE VOLVO STARTED TO REPLACE SOME OF THEM, THEY USED NEW ONES WITH EXACTLY THE SAME FLAWED DESIGN. ABS MODULE - IS KNOWN FOR CAUSING LOSS OF BRAKING POWER, EARLY BRAKE PADS WEAR AND DAMAGING TRANSMISSION. FRONT BRAKE CALIPERS - RUST ON CALIPERS IS SQUEEZING RUBBER BOOTS AROUND SLIDING PINS. DAMAGE TO ROTORS, PADS AND WHEEL BEARINGS. FRONT LIGHTS LOW BEAMS - UNACCEPTABLE LIGHT OUTPUT. FRONT SEAT BELTS - ARE CUTTING INTO SIDE TRIM AND SIDE TRIM IS CUTTING INTO SEAT BELTS. WIND SHIELD WIPERS - HIGHEST SPEED IS USELESS IN HEAVY RAIN. CRUISE CONTROL - RPM SURGES WHILE GOING 55MPH AND TURNING ON THE CRUISE CONTROL. DO SOMETHING! *TR

I OWN A 2000 VOLVO V70 WAGON AND THE CENTER BRAKE LIGHT IS NOT FUNCTIONING. BEFORE SEEING THE CAR, THE MECHANIC PREDICTED THE PROBLEM WOULD BE THE LIGHT HARNESS, BECAUSE THE LED LAMPS ARE TYPICALLY LONG LIVED. (BUT DOES THIS ALSO SUGGEST THE PROBLEM IS COMMONPLACE?) TOOK THE CAR TO BE DIAGNOSED. HAVE BEEN TOLD THE HARNESS NEEDS TO BE REPLACE. THE COST TO REPLACE IT WILL BE ABOUT $425. WHILE I AM WAITING FOR THE PART TO COME IN, I CONTINUE TO BE WITHOUT THE CENTER BRAKE LIGHT. *TR

WITH ONLY 80,000 MILES, AFTER 5 YEARS OF DRIVING, THE ENGINE IS WARNING THAT THE ELECTRONIC THROTTLE SYSTEM' (ETS) FAILED. THE DEALER AND AN INDEPENDENT REPAIR SHOP ONLY CAN REPLACE THE ETS MODULE AT A COST OF $1,200. THE REPLACEMENT PART IS ACTUALLY THE SAME AS THE FAILED PART WITH NO IMPROVEMENT. SEARCHES ON THE INTERNET SHOWED THAT THIS PART FAILED OVER AND OVER AGAIN. WHEN IT FAILED THE CAR COULD BE DRIVEN IN A LIMP ALONG HOME MODE, WHICH I HAVE HAD TO USE, MAKING OTHER CARS PASS ME WHILE THIS CAR COULD ONLY GO ABOUT 5-10 MPH. THE INTERNET POSTINGS INDICATED THAT NHTSA WAS TRYING TO WORK WITH VOLVO TO EXTEND THE FACTORY WARRANTY OF THIS PART, BUT WITH NO SETTLEMENT YET. LETTING VOLVO TO CONTINUE TO USE KNOWN TROUBLE-PRONE PARTS WHICH SHOULD BE RESOLVED.*AK

VEHICLE WAS IN PARKED AND WITHOUT PRIOR WARNING IT JUMPED OUT OF GEAR AND ROLLED DOWN THE STREET.*AK

DEFECTIVE REAR SEATBELT (DRIVER SIDE) IN 2000 VOLVO V70. SEATBELT BINDS UP, CANNOT BE PULLED OUT AND WON'T RETRACT. THIS IS THE SECOND OCCURRENCE FOR THIS CAR WHICH HAS 100,000 MILES ON IT. *TR

TL* THE CONTACT OWNS A 2000 VOLVO V70. THE CONTACT STATED THAT HE WAS REAR ENDED AT 45 MPH AND A VOLVO ADVERTISEMENT INDICATED THAT THE VEHICLE WAS EQUIPPED WITH SPECIAL SEATS TO AVOID SERIOUS INJURIES WHEN A CRASH OCCURRED. WHEN THE CRASH OCCURRED THE CONTACTS HEAD STRUCK THE STEERING WHEEL, BROKE THE STEERING WHEEL, THE HEAD REST AND THE SEAT. THE IMPACT FROM THE REAR END COLLISION CAUSED THE REAR SEATS TO BE PUSHED CLOSER TOWARDS THE FRONT AND REAR PASSENGER SEATS. THE IMPACT ALSO CAUSED DAMAGE TO THE EXTERIOR OF THE VEHICLE INCLUDING A CREASE IN THE ROOF OF THE VEHICLE IN A V-SHAPE. NONE OF THE AIR BAGS DEPLOYED; HOWEVER, THE CONTACT WAS TOLD THAT DURING A REAR END CRASH THE AIR BAGS DO NOT DEPLOY. THE VEHICLE WAS DESTROYED. THE CONTACT WAS UNCONSCIOUS AND ANOTHER DRIVER PASSING BY CALLED THE AMBULANCE ON HIS BEHALF. THE FIREMAN ADVISED THE CONTACT THAT ALTHOUGH HE WAS DRIVING THE VEHICLE THEY FOUND HIM UNCONSCIOUS IN THE BACK SEAT. THE CONTACT SUSTAINED A BROKEN NOSE, A DEVIATED SEPTUM, A SEVERE CASE OF ASTHMA, HEART DISEASE, AND WAS COMPLETELY INCAPACITATED AFTER THE CRASH OCCURRED. THE T7 AND T9 THORACIC VERTEBRAE WERE FRACTURED. THE CRASH HAD CAUSED THE CONTACT TO LIVE WITH A TRAUMATIC BRAIN INJURY. THE MANUFACTURER DISPATCHED A TECHNICIAN TO INSPECT THE VEHICLE AND ADVISED THE CONTACT THAT THERE WAS NOTHING WRONG THE VEHICLE; HOWEVER, HE WOULD NOT PROVIDE THE CONTACT, THE INSURANCE COMPANY OR HIS ATTORNEY WITH COPIES OF THE REPORT OR PHOTOS TAKEN DURING THE INVESTIGATION. A POLICE REPORT WAS FILED. THE VIN WAS NOT PROVIDED. THE CURRENT AND FAILURE MILEAGE WERE 100,000.