Reports submitted to NHTSA by owners and drivers, shown in full
Data refreshed
Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
27
Latest Apr 4, 2016
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Jul 1, 2002
What this page shows
Our database holds 27 NHTSA owner-reported complaints for the 2002 Volvo V70XC. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaints, most recent first
Showing 1–25 of 27 · page 1 of 2
Fuel system
Filed Apr 4, 2016
TL* THE CONTACT OWNS A 2002 VOLVO V70XC. WHILE THE VEHICLE WAS PARKED, THE CONTACT NOTICED FUEL FUMES EMITTING FROM THE VEHICLE. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FLANK FRACTURED AND BOTH THE FLANK AND THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS AWARE OF NHTSA CAMPAIGN NUMBER: 09V483000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS 104,000.
NHTSA ID
10853346
Incident
Feb 15, 2016
Mileage
104,000 mi
Driver assistanceFuel system
Filed Jun 16, 2015
1) FUEL SMELL, AND HARDER TO START ENGINE. ENGINE CRANK W/O PROBLEM. SYMPTOMS STARTED AROUND JULY 4TH LAST YEAR, GETTING SEVER AND MORE OFTEN. TOOK MY CAR TO LOCAL VOLVO, BUT THEY SAID "NO RECALL FOR THIS CAR" EVEN THOUGH MULTIPLE EXACT SAME SYMPTOMS ARE REPORTED, THEN TOOK MY CAR TO LOCAL AUTO REPAIR GARAGE FINALLY, TODAY MECHANIC CALLS AND SAYS "FUEL PUMP FAILURE". 2) TRANSMISSION SLIP, "SHOCK" WHEN SHIFT UP, AROUND 2ND TO 3RD GEAR, ALSO MANY USER COMPLAIN AISIN-MADE TRANSMISSION SLIPS/SHOCK WHEN SHIFT UP, PROGRAM/SOFTWEAR UPDATE SOLVES SOME USERS BUT NO ALL, LOCAL DEALER SAYS "UPDATE COSTS ABOUT 200 DOLLARS, BECAUSE OF NO RECALL", ALSO THEY SAY "BUT MAY NOT SOLVE PROBLEM" WHY THEY DON'T SEE ANY RECALL FOR MY CAR, OR WHY I CANNOT GET ANY SUPPORT FROM VOLVO, EVEN MANY USER COMPLAIN SAME SYMPTOMS?
NHTSA ID
10725454
Incident
Jul 1, 2014
Powertrain (other)
Filed Feb 24, 2015
MY TRANSMISSION IS JERKING BETWEEN REVERSE AND DRIVE. THE CAR HESITATES AND THEN SLAMS FORWARD. I HAVE READ ALL OVER THE INTERNET WHERE OTHER PEOPLE HAVE HAD THE SAME PROBLEM. *JS
NHTSA ID
10690309
Incident
Sep 16, 2009
Mileage
105,000 mi
Fuel system
Filed Jan 22, 2015
THE VEHICLE SMELLED OF GASOLINE AND NEEDED TO HAVE THE FUEL PUMP REPAIRED, SPENDING 700 DOLLARS OUT OF POCKET. *TR
NHTSA ID
10678401
Incident
Jan 22, 2015
Electrical
Filed Oct 2, 2014
FIRST, I GOT A MESSAGE ON THE INSTRUMENT PANEL SAYING "SRS AIRBAG URGENT." A FEW DAYS LATER, THE PANEL STARTED TO INTERMITTENTLY WORK. WHEN IT DOESN'T WORK, I HAVE NO WORKING SPEEDOMETER, FUEL GAUGE, ODOMETER, BLINKERS (ALTHOUGH THEY STILL WORK OUTSIDE THE CAR), OR ANY OTHER LIGHT THAT WOULD NORMALLY BE SHOWN ON THE PANEL. OCCASIONALLY EVERYTHING COMES ON, THEN IT FREEZES, AND EVENTUALLY TURNS BACK OFF. TOOK IT TO SHOP AND THEY TRIED A DIFFERENT PANEL BUT IT HAS TO BE CODED IN AND THE SOFTWARE WAS NOT COMPATIBLE. TOOK IT TO ANOTHER SHOP AND THEY SAID THEY COULD TRY TO SEND IT TO SOMEONE IN CANADA WHO REBUILDS THEM AND RECODES THEM SO THEY CAN BE REINSTALLED, BUT THE MECHANIC SAID TO WAIT UNTIL HE HAS MORE INFORMATION. OBVIOUSLY, THIS IS DANGEROUS FOR ME TO HAVE TO GUESS WHAT SPEED I'M GOING AND TO NOT KNOW HOW MUCH FUEL I HAVE LEFT. BOTH MECHANICS HAVE NOT SEEN THIS IN THIS MODEL BEFORE AND SEEM TO THINK IT IS A FAULTY PANEL. I DON'T KNOW WHAT TO DO. *NOTE: MILEAGE IS ESTIMATED SINCE I CAN NOT ACTUALLY CHECK THE ODOMETER. *TR
NHTSA ID
10640852
Incident
Aug 13, 2014
Mileage
160,000 mi
Fuel system
Filed Sep 5, 2014
FUEL SMELL AND LEAK FROM TOP OF FUEL TANK AREA OF FUEL PUMP. VOLVO SPECIALTY SHOP CONTRACTED A LOCAL DEALERSHIP AND WAS TOLD REPAIR WAS COVERED BY THIS RECALL. I CALLED SAME DEALERSHIP TO MAKE APPOINTMENT FOR REPAIR AND WAS TOLD IT WAS A 10 YR EXTENDED WARRANTY ITEM AND NOT COVERED. MY CAR HAS BEEN REGISTERED IN VA SINCE AUG 2011. IS IT COVERED BY THIS RECALL NOTICE OR NOT
NHTSA ID
10631034
Incident
Sep 5, 2014
Mileage
133,226 mi
Powertrain (other)
Filed Dec 19, 2011
TRANSMISSION FAILS AFTER MULTIPLE REPAIRS (UPDATED SOFTWARE) IT IS STILL NOT RIGHT. *TR
NHTSA ID
10440410
Incident
Nov 17, 2009
Mileage
99,001 mi
Powertrain (other)
Filed Dec 5, 2011
BEGAN EXPERIENCING WHAT I NOW REALIZE MANY, MANY PEOPLE WITH THIS MODEL/YEAR HAVE EXPERIENCED WITH LURCHING, REVVING HIGH AND JERKING FORWARD, AND MISSING IN DRIVE (WITH TRANSMISSION). VOLVO HAS TOLD MANY THAT A SOFTWARE UPDATE WILL FIX THIS PROBLEM, BUT IT DOES NOT FIX THE PROBLEM...AT ALL. I HOPE THIS WILL BE INVESTIGATED SO THAT A RECALL CAN BE ISSUED THAT WILL FIX THE PARTS/MECHANICS OF THIS RECURRENT PROBLEM, AND NOT WITH BOGUS SOFTWARE UPDATES. *TR
NHTSA ID
10438604
Incident
Sep 1, 2011
Mileage
129,000 mi
Transmission
Filed Aug 17, 2011
TL* THE CONTACT OWNS A 2002 VOLVO V70XC. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 TO 15 MPH AND TRYING TO ACCELERATE, HE NOTICED THAT THE ENGINE WOULD REV, BUT THE VEHICLE WOULD NOT ACCELERATE. AFTER PULLING INTO A GARAGE AND THEN TRYING TO REVERSE, THE VEHICLE WOULD NOT SHIFT INTO REVERSE. THE VEHICLE WAS TAKEN TO A INDEPENDENT MECHANIC AND THEY ADVISED HIM THAT HE NEEDED A NEW TRANSMISSION. THE VEHICLE HAD NOT BEEN REPAIRED AND THE MANUFACTURER HAD NOT BEEN CONTACTED. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 130,000. THE VIN WAS UNAVAILABLE.
NHTSA ID
10419796
Incident
Aug 15, 2011
Mileage
130,000 mi
Fuel system
Filed Aug 14, 2011
MY 2002 VOLVO XC 70 SEEMS TO SMELL LIKE GASOLINE INSIDE THE CAR. I HAVE READ ON NUMEROUS VOLVO FORUMS REGARDING VOLVO OWNERS THAT HAS THE SAME OR SIMILAR CONCERNS. THIS CANT BE GOOD FOR THE DRIVER(MYSELF) OR THE VEHICLE. ANY INSIGHT ON A RECALL WOULD BE WONDERFUL. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
NHTSA ID
10419378
Incident
Aug 1, 2011
Mileage
151,500 mi
Transmission
Filed Jun 19, 2011
TRANSMISSION IS HARD SHIFTING BETWEEN GEARS AND OCCASIONALLY SLIPPING. *TR
NHTSA ID
10407393
Incident
Jun 1, 2011
Mileage
78,000 mi
EnginePowertrain (other)Suspension
Filed Mar 10, 2011
TRANSMISSION SLIPS INTO LOWER GEAR WHEN SLOWING DOWN TO TURN A CORNER AND THEN PUTTING FOOT ON ACCELERATOR. VOLVO DEALER RECOMMENDS HAVING BODY REPLACED AT A COST OF @2200 AND IT MIGHT NOT BE THE CURE. ALSO, IN JUNE 2001 AT 86,488 I HAD TO HAVE THE LEFT FRONT STRUT MOUNT, SWAY BAR LINKS AND ENGINE TORQUE ROD MOUNT REPLACED. UPDATED 03/10/11 *BF
NHTSA ID
10390728
Incident
Aug 10, 2010
Driver assistance
Filed Dec 16, 2010
Crash reported2 injuries reported
PULLING INTO RESTAURANT PARKING SPACE. PUSHED ON BRAKE AND VEHICLE SHOT FORWARD. ENDED UP IN RESTAURANT. NOT SURE WHAT HAPPENED, BUT NEVER ACCIDENTALLY HIT THROTTLE BEFORE. CONCERNED, INSURANCE CHECKED RECALLS AND FOUND A PROBLEM. *TR
NHTSA ID
10370922
Incident
Oct 15, 2010
Mileage
63,321 mi
Transmission
Filed Dec 7, 2010
MY VOLVO XC70 2002 HAS CHRONIC TRANSMISSION ISSUES WHICH STARTED AT 70K MILES. THE TRANSMISSION LIGHT COMES ON THE HIGHWAY AND THE CAR LOSES POWER, OR SOMETIMES DOES THIS AT A STOP LIGHT AND LOSES THE ABILITY TO ACCELERATE FROM A STOP. IT HESITATES AND JERKS. I AM READING THAT THIS IS VERY COMMON IN THIS MAKE AND MODEL OF CARS. *TR
NHTSA ID
10369568
Incident
Dec 6, 2010
Mileage
30 mi
Transmission
Filed Oct 9, 2010
2002 VOLVO V70 XC TRANSMISSION. THIS PART IS DEFECTIVE AFTER ONLY 105,000 MILES MANY OTHERS ARE HAVING THE SAME PROBLEM. VOLVO DEALER SHIP SAID THAT IT WAS A COMPUTER UPGRADE, BUT IT DID NOT SOLVE THE PROBLEM. FLUSHED THE TRANSMISSION AND THAT DID NOT SOLVE PROBLEM OF ERRATIC SHIFTING AND JUMPING SHIFTING. *TR
NHTSA ID
10359878
Incident
Sep 12, 2010
Mileage
105,000 mi
Suspension
Filed Apr 18, 2010
FRONT RIGHT COIL SPRING FAILURE ON 2002 VOLVO V70XC. *TR
NHTSA ID
10326190
Incident
Apr 17, 2010
Mileage
81,203 mi
Fuel system
Filed Oct 25, 2009
STRONG SMELL OF FUEL/GASOLINE, CHECKED FOR FUEL LEAK. FACTORY VOLVO FUEL PUMP ASSEMBLY HOUSING CRACKED AND LEAKING. REPLACED FUEL PUMP ASSEMBLY. *TR
NHTSA ID
10289755
Incident
Jul 31, 2009
Mileage
87,910 mi
Transmission
Filed Jan 30, 2009
I RECENTLY HAD MY 2002 VOLVO XC70 LOOKED AT BY A MECHANIC. AMONG OTHER THINGS, HE SAID THAT WITH NEARLY 100,000 MILES ON THE CAR, IT WAS DUE FOR FRESH TRANSMISSION FLUID. I DRAINED ABOUT A GALLON OF FLUID FROM THE TRANS, WENT TO THE DEALER AND BOUGHT FOUR LITERS OF VOLVO APPROVED TRANSMISSION FLUID AND PUT IT IN THE TRANSMISSION. NOW THE CAR WON'T SHIFT INTO 3RD GEAR. I DID A COUPLE OF SEARCHES ON THE INTERNET AND APPARENTLY THIS HAPPENS FAIRLY FREQUENTLY AND THE ONLY FIX IS TO TEAR THE TRANSMISSION APART. IT'S JUST '!@#$% FRUSTRATING. *TR
NHTSA ID
10256940
Incident
Jan 29, 2009
Mileage
96,000 mi
Transmission
Filed Mar 24, 2008
THE TRANSMISSION WILL NOT ENGAGE AT TIMES, SLIPS AND BANGS INTO GEAR. *TR
NHTSA ID
10222186
Incident
Mar 18, 2008
Mileage
110,891 mi
Fuel system
Filed Oct 21, 2007
2002 VOLVO V70XC STARTED LEAKING FUEL AFTER NORMAL DRIVING. TOOK THE VEHICLE TO A DEALERSHIP AND THEY DISCOVERED A CRACKED FUEL PUMP HOUSING AT ONLY 108,000 MILES. THE PUMP DID NOT HAVE A MECHANICAL FAILURE. THE PART WAS REPLACED WITH AN "IMPROVED" PART DUE TO FAULTY/INFERIOR DESIGN/MANUFACTURE. THE PART IS CURRENTLY ON NATIONAL BACK ORDER DUE TO A HIGH DEMAND AS OTHER CONSUMERS ARE EXPERIENCING SIMILAR FAILURES. *TR
NHTSA ID
10206445
Incident
Sep 18, 2007
Mileage
108,000 mi
Other / unspecified
Filed Aug 6, 2007
31 JULY 2007 - FAILED AIR CONDITIONING CONDENSER, 2 AUGUST 2007 - FAILED AIR CONDITIONING COMPRESSER. VEHICLE HAS 47,400 MILES. *TR
NHTSA ID
10198605
Incident
Jul 31, 2007
Mileage
47,400 mi
Engine
Filed Jun 29, 2007
TL*THE CONTACT OWNS A 2002 VOLVO V70XC. WHILE ATTEMPTING TO CHANGE THE VEHICLE'S OIL, THE MECHANIC NOTICED THAT IT WAS BROWN. HE STATED THAT SOMETHING, POSSIBLY COOLANT, WAS LEAKING INTO THE OIL. THE DEALER HAS NOT INSPECTED THE VEHICLE. THE VIN WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 74,682.
NHTSA ID
10194978
Incident
Jun 29, 2007
Mileage
74,682 mi
Transmission
Filed May 17, 2007
THE TRANSMISSION SLIPS WHEN SHIFTING INTO OR OUT OF 1ST AND 2ND GEARS.*AK
NHTSA ID
10191060
Incident
May 16, 2007
Mileage
54,900 mi
Driver assistanceTransmission
Filed Mar 27, 2007
TL*- THE CONTACT STATED THAT WHILE DRIVING THE 2002 VOLVO V70 XC CROSS COUNTRY AT THE SPEED OF 30 MPH AND TRYING TO ACCELERATE THE VEHICLE STALLED. THE VEHICLE LOST THE ABILITY TO ACCELERATE. THE CONTROL PANEL LIGHTS TURNED ON, AND SHE PULLED OFF TO THE SIDE OF THE ROAD. THE CONTACT TURNED THE IGNITION OFF AND CALLED THE VOLVO MECHANIC. THEY ADVISED HER TO RESTART THE VEHICLE, AND WHILE TRYING TO START THE VEHICLE ,THE INSTRUMENT PANEL STAYED ON. THE VOLVO MECHANIC URGED HER TO HAVE THE VEHICLE TOWED. THE CONTACT HAD THE TRANSMISSION REPLACED TWO WEEKS PRIOR TO THIS INCIDENT, AND HAD THE VEHICLE FULLY SERVICED. THE CONTACT DROVE THE VEHICLE HOME. THE CONTACT STATED THAT THERE WAS RECALL 06V441000 ON THE 2002 VOLVO CONCERNING THE VEHICLE SPEED CONTROL; SHE STATED THAT THE DEALERSHIP INFORMED HER THAT THIS VEHICLE WAS NOT INCLUDED IN THE RECALL. THE FAILURE AND CURRENT MILEAGE WERE BOTH 97,000. *AK UPDATE *4/23/07 *TR
NHTSA ID
10186282
Incident
Mar 27, 2007
Mileage
97,000 mi
Exterior lighting
Filed Jul 4, 2006
SEVEN LIGHT BULB FAILURES HAVE OCCURRED ON THIS VEHICLE IN THE PAST FOUR YEARS. FOUR HEADLIGHTS ( TWO LEFT AND TWO RIGHT) AND 3 REAR LIGHTS. I HAVE NEVER HAD A VEHICLE WITH THIS MANY LIGHTING PROBLEMS. *NM
NHTSA ID
10161403
Incident
Jul 4, 2006
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
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