2002 Volvo V70XC Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2002 Volvo V70XC, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Transmission825.8%
- Fuel system722.6%
- Powertrain (other)412.9%
- Driver assistance39.7%
- Engine26.5%
- Suspension26.5%
- Visibility13.2%
- Electrical13.2%
- Exterior lighting13.2%
- Other / unspecified13.2%
- Brakes13.2%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Transmission
Reports naming the automatic or manual transmission, including shifting behaviour, shudder, slipping and transmission control modules.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2002 VOLVO V70XC. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 TO 15 MPH AND TRYING TO ACCELERATE, HE NOTICED THAT THE ENGINE WOULD REV, BUT THE VEHICLE WOULD NOT ACCELERATE. AFTER PULLING INTO A GARAGE AND THEN TRYING TO REVERSE, THE VEHICLE WOULD NOT SHIFT INTO REVERSE. THE VEHICLE WAS TAKEN TO A INDEPENDENT MECHANIC AND THEY ADVISED HIM THAT HE NEEDED A NEW TRANSMISSION. THE VEHICLE HAD NOT BEEN REPAIRED AND THE MANUFACTURER HAD NOT BEEN CONTACTED. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 130,000. THE VIN WAS UNAVAILABLE.
TRANSMISSION IS HARD SHIFTING BETWEEN GEARS AND OCCASIONALLY SLIPPING. *TR
Fuel system
Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2002 VOLVO V70XC. WHILE THE VEHICLE WAS PARKED, THE CONTACT NOTICED FUEL FUMES EMITTING FROM THE VEHICLE. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FLANK FRACTURED AND BOTH THE FLANK AND THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS AWARE OF NHTSA CAMPAIGN NUMBER: 09V483000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS 104,000.
1) FUEL SMELL, AND HARDER TO START ENGINE. ENGINE CRANK W/O PROBLEM. SYMPTOMS STARTED AROUND JULY 4TH LAST YEAR, GETTING SEVER AND MORE OFTEN. TOOK MY CAR TO LOCAL VOLVO, BUT THEY SAID "NO RECALL FOR THIS CAR" EVEN THOUGH MULTIPLE EXACT SAME SYMPTOMS ARE REPORTED, THEN TOOK MY CAR TO LOCAL AUTO REPAIR GARAGE FINALLY, TODAY MECHANIC CALLS AND SAYS "FUEL PUMP FAILURE". 2) TRANSMISSION SLIP, "SHOCK" WHEN SHIFT UP, AROUND 2ND TO 3RD GEAR, ALSO MANY USER COMPLAIN AISIN-MADE TRANSMISSION SLIPS/SHOCK WHEN SHIFT UP, PROGRAM/SOFTWEAR UPDATE SOLVES SOME USERS BUT NO ALL, LOCAL DEALER SAYS "UPDATE COSTS ABOUT 200 DOLLARS, BECAUSE OF NO RECALL", ALSO THEY SAY "BUT MAY NOT SOLVE PROBLEM" WHY THEY DON'T SEE ANY RECALL FOR MY CAR, OR WHY I CANNOT GET ANY SUPPORT FROM VOLVO, EVEN MANY USER COMPLAIN SAME SYMPTOMS?
Too few reports in this category for a page of its own — they appear in the full complaint list.
Powertrain (other)
Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.
From owner reports, verbatim
MY TRANSMISSION IS JERKING BETWEEN REVERSE AND DRIVE. THE CAR HESITATES AND THEN SLAMS FORWARD. I HAVE READ ALL OVER THE INTERNET WHERE OTHER PEOPLE HAVE HAD THE SAME PROBLEM. *JS
TRANSMISSION FAILS AFTER MULTIPLE REPAIRS (UPDATED SOFTWARE) IT IS STILL NOT RIGHT. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Driver assistance
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.
From owner reports, verbatim
1) FUEL SMELL, AND HARDER TO START ENGINE. ENGINE CRANK W/O PROBLEM. SYMPTOMS STARTED AROUND JULY 4TH LAST YEAR, GETTING SEVER AND MORE OFTEN. TOOK MY CAR TO LOCAL VOLVO, BUT THEY SAID "NO RECALL FOR THIS CAR" EVEN THOUGH MULTIPLE EXACT SAME SYMPTOMS ARE REPORTED, THEN TOOK MY CAR TO LOCAL AUTO REPAIR GARAGE FINALLY, TODAY MECHANIC CALLS AND SAYS "FUEL PUMP FAILURE". 2) TRANSMISSION SLIP, "SHOCK" WHEN SHIFT UP, AROUND 2ND TO 3RD GEAR, ALSO MANY USER COMPLAIN AISIN-MADE TRANSMISSION SLIPS/SHOCK WHEN SHIFT UP, PROGRAM/SOFTWEAR UPDATE SOLVES SOME USERS BUT NO ALL, LOCAL DEALER SAYS "UPDATE COSTS ABOUT 200 DOLLARS, BECAUSE OF NO RECALL", ALSO THEY SAY "BUT MAY NOT SOLVE PROBLEM" WHY THEY DON'T SEE ANY RECALL FOR MY CAR, OR WHY I CANNOT GET ANY SUPPORT FROM VOLVO, EVEN MANY USER COMPLAIN SAME SYMPTOMS?
PULLING INTO RESTAURANT PARKING SPACE. PUSHED ON BRAKE AND VEHICLE SHOT FORWARD. ENDED UP IN RESTAURANT. NOT SURE WHAT HAPPENED, BUT NEVER ACCIDENTALLY HIT THROTTLE BEFORE. CONCERNED, INSURANCE CHECKED RECALLS AND FOUND A PROBLEM. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
TRANSMISSION SLIPS INTO LOWER GEAR WHEN SLOWING DOWN TO TURN A CORNER AND THEN PUTTING FOOT ON ACCELERATOR. VOLVO DEALER RECOMMENDS HAVING BODY REPLACED AT A COST OF @2200 AND IT MIGHT NOT BE THE CURE. ALSO, IN JUNE 2001 AT 86,488 I HAD TO HAVE THE LEFT FRONT STRUT MOUNT, SWAY BAR LINKS AND ENGINE TORQUE ROD MOUNT REPLACED. UPDATED 03/10/11 *BF
TL*THE CONTACT OWNS A 2002 VOLVO V70XC. WHILE ATTEMPTING TO CHANGE THE VEHICLE'S OIL, THE MECHANIC NOTICED THAT IT WAS BROWN. HE STATED THAT SOMETHING, POSSIBLY COOLANT, WAS LEAKING INTO THE OIL. THE DEALER HAS NOT INSPECTED THE VEHICLE. THE VIN WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 74,682.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Suspension
Reports naming suspension components — springs, struts, shocks, control arms and related hardware.
From owner reports, verbatim
TRANSMISSION SLIPS INTO LOWER GEAR WHEN SLOWING DOWN TO TURN A CORNER AND THEN PUTTING FOOT ON ACCELERATOR. VOLVO DEALER RECOMMENDS HAVING BODY REPLACED AT A COST OF @2200 AND IT MIGHT NOT BE THE CURE. ALSO, IN JUNE 2001 AT 86,488 I HAD TO HAVE THE LEFT FRONT STRUT MOUNT, SWAY BAR LINKS AND ENGINE TORQUE ROD MOUNT REPLACED. UPDATED 03/10/11 *BF
FRONT RIGHT COIL SPRING FAILURE ON 2002 VOLVO V70XC. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Visibility
Reports naming windshields, glass, wipers, defrosters and mirrors.
From owner reports, verbatim
WINDOW FOUND SHATTERED WHILE VEHICLE WAS PARKED IN DRIVEWAY. NO APPARENT IMPACT FROM EXTERNAL OBJECT. GLASS SHATTERED FROM EDGE TO EDGE.*AK
Too few reports in this category for a page of its own — they appear in the full complaint list.
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
FIRST, I GOT A MESSAGE ON THE INSTRUMENT PANEL SAYING "SRS AIRBAG URGENT." A FEW DAYS LATER, THE PANEL STARTED TO INTERMITTENTLY WORK. WHEN IT DOESN'T WORK, I HAVE NO WORKING SPEEDOMETER, FUEL GAUGE, ODOMETER, BLINKERS (ALTHOUGH THEY STILL WORK OUTSIDE THE CAR), OR ANY OTHER LIGHT THAT WOULD NORMALLY BE SHOWN ON THE PANEL. OCCASIONALLY EVERYTHING COMES ON, THEN IT FREEZES, AND EVENTUALLY TURNS BACK OFF. TOOK IT TO SHOP AND THEY TRIED A DIFFERENT PANEL BUT IT HAS TO BE CODED IN AND THE SOFTWARE WAS NOT COMPATIBLE. TOOK IT TO ANOTHER SHOP AND THEY SAID THEY COULD TRY TO SEND IT TO SOMEONE IN CANADA WHO REBUILDS THEM AND RECODES THEM SO THEY CAN BE REINSTALLED, BUT THE MECHANIC SAID TO WAIT UNTIL HE HAS MORE INFORMATION. OBVIOUSLY, THIS IS DANGEROUS FOR ME TO HAVE TO GUESS WHAT SPEED I'M GOING AND TO NOT KNOW HOW MUCH FUEL I HAVE LEFT. BOTH MECHANICS HAVE NOT SEEN THIS IN THIS MODEL BEFORE AND SEEM TO THINK IT IS A FAULTY PANEL. I DON'T KNOW WHAT TO DO. *NOTE: MILEAGE IS ESTIMATED SINCE I CAN NOT ACTUALLY CHECK THE ODOMETER. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Exterior lighting
Reports naming headlights, tail lights, turn signals and other exterior lighting.
From owner reports, verbatim
SEVEN LIGHT BULB FAILURES HAVE OCCURRED ON THIS VEHICLE IN THE PAST FOUR YEARS. FOUR HEADLIGHTS ( TWO LEFT AND TWO RIGHT) AND 3 REAR LIGHTS. I HAVE NEVER HAD A VEHICLE WITH THIS MANY LIGHTING PROBLEMS. *NM
Too few reports in this category for a page of its own — they appear in the full complaint list.
Other / unspecified
Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.
From owner reports, verbatim
31 JULY 2007 - FAILED AIR CONDITIONING CONDENSER, 2 AUGUST 2007 - FAILED AIR CONDITIONING COMPRESSER. VEHICLE HAS 47,400 MILES. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Brakes
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.
From owner reports, verbatim
CONSUMER STATED BRAKE LIGHTS FAILED INTERMITTENTLY. RECALL O4V051000 WAS ISSUED. HOWEVER, THIS VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO VIN. *AK
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .