Reports submitted to NHTSA by owners and drivers, shown in full
Data refreshed
Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
5
Latest May 20, 2017
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Sep 21, 2009
What this page shows
Our database holds 5 NHTSA owner-reported complaints for the 2004 Volvo V70XC. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaints, most recent first
Showing 1–5 of 5
Suspension
Filed May 20, 2017
I WAS DEPARTING MY HOME VILLAGE ABOUT A BLOCK FROM MY HOME AND I HEARD A LOUD BANG IN THE FRONT DRIVER SIDE AT ABOUT 15 MPH!! NO BUMP.. NOTHING! I LOOKED UNDER THE CAR AND THERE WAS NO OBVIOUS ISSUE AT THE INITIAL LOOK AND I DROVE ANOTHER QUARTER MILE AND HEARD A SLIGHT GRIND OR NOISE ON SMALL BUMPS... THEN A CLANK. I BACKED UP AND THERE WAS A PIECE OF THE COIL SPRING ON THE ROAD!!!! THE FRONT LEFT - DRIVERS SIDE - COIL SPRING SNAPPED IN TWO. AT 101,000 MILES. THE CLEAN BREAK AND NO RUST OR UNUSUAL CORROSION INDICATES A FAULTY METAL. HOW CAN I TRUST THE VOLVO XC AGAIN!! SAFETY AND VOLVO ARE NO LONGER WORDS THAT SHOULD BE USED TOGETHER. MY COMPLAINTS TO VOLVO AMERICA WERE RESPONDED TO WITH NO CONSIDERATION TO THE MAGNITUDE OF THE ISSUE. VOLVO DID NOT STAND BEHIND THE OBVIOUS FLAW IN THE CONSTRUCTION OF THE VEHICLE. MANY OTHER COMPLAINTS ON NHTSA AND ONLINE FORUMS INDICATE A COMMON ISSUE WITH VOLVO XC SUSPENSION COIL SPRINGS. SO DANGEROUS!
NHTSA ID
10990697
Incident
Apr 29, 2017
Mileage
101,000 mi
Fuel system
Filed Sep 21, 2015
ENTERING MY VEHICLE I SMELLED A STRONG ODOR OF GASOLINE. UPON INVESTIGATION, I FOUND THIS WAS DUE TO A CRACKED FUEL PUMP. BECAUSE OF THIS VERY PROBLEM, THIS MAKE AND MODEL OF VEHICLE WAS OFFICIALLY RECALLED BY VOLVO IN 2009 AS PART OF NHTSA ACTION NUMBER : PE09039 NHTSA RECALL CAMPAIGN NUMBER : 09V483000 . HOWEVER THE RECALL ONLY APPLIES TO VEHICLES SOLD IN AL, AZ, AR, CA, FL, GA, HI, KY, LA, MS, NV, NM, NC, OK, SC, TN, TX, UT, VA AND THE US TERRITORIES. THE PROBLEM CAN HAPPEN TO ANY OF THESE CARS REGARDLESS OF WHERE THEY WERE SOLD. THE TEMPERATURE FLUCTUATIONS THAT MAY BE RESPONSIBLE FOR THE SAFETY HAZARD OCCUR IN NEW ENGLAND AS WELL AS THE SOUTH AND WEST. THE DEFECTIVE PART AND SAFETY ISSUE EXISTS FOR ALL OWNERS OF THESE CARS AND EVERY ONE OF THEM SHOULD BE RECALLED.
NHTSA ID
10767267
Incident
Sep 1, 2015
Mileage
890,000 mi
Interior & seats
Filed Mar 19, 2015
Fire reported1 injury reported
THE DRIVER SIDE SEAT WARMER CAUGHT FIRE. IT BURNED A HOLE THROUGH THE SIDE OF THE SEAT COVER AND ALSO CAUSED A MILD BURN TO MY LEG. I STOPPED THE CAR, SHUT OF THE SEAT WARMER, AND WAS ABLE TO EXTINGUISH THE FIRE WHILE IT WAS STILL SMALL. A SEARCH ON THE INTERNET REVEALED THAT OTHER OWNERS HAVE EXPERIENCED THIS PROBLEM. *TR
NHTSA ID
10695258
Incident
Mar 14, 2015
Mileage
234,123 mi
Fuel system
Filed Dec 16, 2012
FUEL SMELL COMING FROM TRUNK. POSSIBLE COMBUSTION. PREVIOUS RECALL WAS NOT EXTENDED TO COLORADO, BUT AS THE FRONT RANGE SUMMER TEMPERATURES AND DRYNESS ARE AN INDICATOR OF FAILURE, I WORRY THAT THIS RECALL SHOULD BE EXTENDED TO COLORADO OWNERS. *TR
NHTSA ID
10488917
Incident
Dec 13, 2012
Mileage
105,000 mi
Fuel system
Filed Sep 21, 2009
THE FUEL PUMP IN MY 2004 VOLVO XC70 FAILED, CAUSING GAS TO LEAK FROM THE VEHICLE. I UNDERSTAND FROM A NYT ARTICLE THAT THERE ARE SEVERAL COMPLAINTS INTO NHTSA REGARDING A SIMILAR CONDITION IN THE 2004 XC90. THE LEAKING PUMP WAS REPAIRED BY A VOLVO DEALER AT CONSIDERABLE ($1300) COST. *TR
NHTSA ID
10284748
Incident
Aug 25, 2009
Mileage
57,000 mi
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.