RoadVitals

2020 Volvo Vn Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
5
Latest Mar 10, 2026
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
1
Reports on file since Sep 22, 2020

What this page shows

Our database holds 5 NHTSA owner-reported complaints for the 2020 Volvo Vn. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–5 of 5

Brakes
Filed Mar 10, 2026

I have just purchased this truck to replace an old truck lost due to a total loss . I picked up the truck in South dakota and drove back to Pennsylvania. When setting the parking brakes parked on a small incline with the truck empty the parking brake hold on the front drive axle and it skids those tires when rolling away. However the rear rear drive axle is not equipped with parking brake chambers which results in insufficient braking force to hold the truck in place. The truck has rolled away on me twice since I have purchased it . This is a huge saftey concern due to the fact it will certainly cause property damage or death . I have alerted Volvo Trucks and have a case number but they are really no help in resolving this. I have done research and found that this is already an issue with 2020-2027 trucks where the rear rear drive axle is not properly equipped with parking brake chambers.

NHTSA ID
11723271
Incident
Mar 7, 2026
BrakesElectrical
Filed Dec 12, 2024

The contact owns a 2020 Volvo VN. The contact received notification of NHTSA Campaign Number: 24V790000 (Electrical System, Service Brakes, Hydraulic); however, the contact called the local dealer to schedule an appointment and was informed that there was no recall associated with the VIN. The manufacturer was contacted and informed the contact that there was no recall associated with the VIN. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ID
11630307
Incident
Oct 23, 2024
Suspension
Filed Mar 2, 2022

The contact owns a 2020 Volvo VNL-860. The contact stated that her husband was driving at 65 MPH and towing a 53-foot trailer, and the steering wheel would overcompensate while making adjustment, left or right to stay centered in lane. The failure lead to constant steering adjustments. The contact stated no warning light was illuminated. The contact took the vehicle to the dealer to be diagnosed. The contact was informed that the leaf springs and bushings needed to be replaced. The failure persisted and the vehicle was taken to a second dealer were it was diagnosed and had the gear box replaced. The contact stated that the failure recurred. The manufacturer had been informed of the failure. The failure mileage was approximately 90,000.

NHTSA ID
11454839
Incident
Feb 8, 2021
Mileage
90,000 mi
ElectricalExterior lightingVisibility
Filed May 12, 2021

THE OWNER PROGRAMMED A 5 MINUTE IDLE SHUT OFF AND DID NOT PROVIDE ANYTHING FOR ME AS THE DRIVER TO STAY WARM AT NIGHT I WAS DRIVING DURING WINTER AND TRAVELING TO STATES LIKE WYOMING WHERE IT REACHED 23 DEGREES. HE HAS MANY THINGS NOT UP TO DOT REGULATIONS WITH HIS TRUCK, LOT OF THINGS ARE NOT WORKING AND DAMAGED. HE ALSO DIDN'T DO ANY TYPE OF A PRE EMPLOYMENT DRUG TEST OR FOR ANY OF THE OTHER DRIVERS HE HIRED. HE THREATENED NOT TO PAY ME AND WITHHELD MY PAY ON TWO SEPARATE OCCASIONS. HE STOLE 800.00 FROM MY BACK ACCOUNT FOR DAMAGES TO HIS COMPANY TRUCK THAT I HADN'T DRIVEN FOR 3 WEEKS I AND CURRENTLY TAKING HIM TO COURT TO GET MY MONEY BACK. HE HAS SCREWED OVER PLENTY OF DRIVERS AND SHOULD BE SHUT DOWN.

NHTSA ID
11416256
Incident
May 4, 2021
Body & structure
Filed Sep 22, 2020

TL* THE CONTACT OWNS A 2020 VOLVO VNL TRUCK. THE CONTACT STATED THAT THE SLEEPER BUNK WINDOW DETACHED ON TOP HOWEVER, THE BOTTOM BRACKETS PREVENTED THE WINDOW FROM COMPLETELY DETACHING WHILE THE VEHICLE WAS IN MOTION. WESTFALL GMC TRUCK INC LOCATED AT 3915 RANDOLPH RD, RANDOLPH, MO 64161 (816) 455-7262, WAS CONTACTED AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V208000 (STRUCTURE). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND CONFIRMED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V208000 (STRUCTURE). THE FAILURE MILEAGE WAS 145,980.

NHTSA ID
11360398
Incident
Sep 21, 2020
Mileage
145,980 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Data sources

Data on this page last refreshed .