RoadVitals

1999 Volvo VN770

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
31
Latest Jan 9, 2003
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
0
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
2
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1

Overview

Our database contains 31 NHTSA owner-reported complaints for the 1999 Volvo VN770, most frequently naming the suspension, interior & seats and transmission categories. 2 NHTSA investigations name it; and 30 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Suspension1526.8%
  • Interior & seats712.5%
  • Transmission712.5%
  • Visibility610.7%
  • Electrical58.9%
  • Steering47.1%
  • Body & structure35.4%
  • Engine35.4%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

No recalls in our database for this model year

That does not guarantee a specific vehicle is unaffected — recalls are issued against VINs, and new campaigns are announced regularly. Check a VIN on NHTSA.gov.

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

EA04016ClosedEngineering Analysis

STEERING BINDING

Opened Jun 24, 2004
Closed Mar 31, 2005

ODI'S INVESTIGATIONCONCLUDED THAT THE LEGS THAT RETAIN THE TURN SIGNAL CANCELING RING (TSCR), PART NUMBER 1607363, TO THE STEERING WHEEL INSTALLED IN MODEL YEAR 1998 - 1999 VN AND VHD SERIES VTNA (VOLVO TRUCK NORTH AMERICA) VEHICLES ARE PRONE TO CRACKING AND BREAKING.WHEN THE RETENTION LEGS BREAK, THE SEPARATED PIECES OF THE TSCR TYPICALLYREPOSE IN THE HOST CAVITY IN THE STEERING WHEEL HUB WHERE THEY WERE DEPOSITED.ODIFOUND THAT BROKEN PIECES OF THE TSCR EITHER (1) MIGRATED FROM THEIR HOST CAVITY AND DROPPED COMPLETELY FROM THE STEERING WHEEL ASSEMBLY OR (2) LODGED IN VARIOUS AREAS OF THE STEERING WHEEL PROXIMATE TO THE TSCR.ODI SIMULATED VARIOUS LOCATIONS AND POSITIONS THAT A SEPARATED PIECE OF THE TSCR MIGHT BECOME LODGED WITHIN THE STEERING WHEEL ASSEMBLY, BUT NONE OF THESE SIMULATIONS GENERATED ANY APPRECIABLE INCREASE IN STEERING EFFORT.

STEERING:COLUMN
PE04014ClosedPreliminary Evaluation

STEERING BINDING

Opened Feb 5, 2004
Closed Jun 24, 2004

ODI'S PRELIMINARY EVALUATION FOCUSED ON THE POTENTIAL FOR A BROKEN, BENT, DEFORMED, FRAGMENTED OR DISPLACED TURN SIGNAL CANCELING RING (TSCR), VTNA PART NUMBER 1607363, TO RESTRICT THEVEHICLE OPERATOR'S ABILITY TO TURN THE STEERING WHEEL.THE PE IDENTIFIED THIRTEEN VTNA WARRANTY CLAIMS THAT ALLEGE THAT THE TSCR HAD FAILED AND THAT THE VEHICLE STEERING EFFORT HAD BEEN ADVERSELY AFFECTED.TO DATE, ODI HAS NOT FOUND ANY SAMPLES OF A FAILED TSCR AND HAS NOT BEEN ABLE TO DEFINITIVELY ESTABLISH WHETHER A FAILED TSCR CAN OR CANNOT CONTRIBUTE TO INCREASED STEERING EFFORT.ODI BELIEVES THAT IT IS APPROPRIATE TO CONDUCT FURTHER INVESTIGATION(EA LEVEL) TO BETTER UNDERSTAND THE CHARACTERISTICS OF TSCR FAILURES AND TO ASSESS THE EFFECT, IF ANY, THAT THESE TYPES OF FAILURES COULD HAVE ON VEHICLE STEERING EFFORT.

STEERING

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

View all 31
ElectricalSteeringSuspension+2 more
Filed Jan 9, 2003

EXCESSIVE TIRE TREAD WEAR ON FRONT TIRE, WHEEL BEARINGS LOOSEN, 7 ALTERNATORS FAILED, TRANSMISSION FAILED, GEAR BOX FAILED, BEEN IN SHOP 3 WEEKS, SEEMS SOMETHING FAILS AFTER EACH TIME IN SHOP. BELIEVES VERY POOR QUALITY REGARDING DEALER SHOP PERFORMANCE. *NLM

NHTSA ID
10002560
Incident
Jan 9, 2003
ElectricalInterior & seatsSteering
Filed Jul 16, 2002

WHEN TAKING VEHICLE INTO DEALERSHIP TO CHANGE TIE ROD ENDS TIRE AND WHEEL SIZE, THEY NEVER DID A FRONT END ALIGNMENT. THIS CAUSED NEW TIRES TO WEAR OUT SOONER THEN NORMAL. CONTACTED DEALER. *AK CONSUMER STATES THAT THE NEW TIRES HAD 80000 MILES ON THEM AND WORE THE INSIDES ABOUT 3 INCHES ON BOTH TIRES, ONE TIRE WAS SO BAD THAT CONSUMER GOT NO TRADE ALLOWANCE, THE TIRES THAT WERE ON WHEN RECALL 02V037005 WAS COMPLETED HAD APPROX 125000 MILES AND STILL HAD GOOD TREAD, CONSUMER WAS INFORMED BY THE VOLVO HOTLINE THAT THE ALIGNMENT WAS NOT INCLUDED IN THE RECALL. HOOD LATCH WAS OUT OF ADJUSTMENT, DEALER REMOVED AND REPLACED. ALL LIGHTS ON TRAILER BLINK WHEN TRUCK IS HOOKED TO TRAILER AND USING TURN SIGNALS OR 4 WAY, ENGINE CONTINUES TO RUN WITH THE KEY TURNED OFF. *SLC

NHTSA ID
8013973
Incident
Jul 2, 2002
Suspension
Filed Jun 10, 2002

VEHICLE IS EXPERIENCEING PREMATURE STEER TIRE WEAR. THE TIRE SHOP WOULD NOT WARRANTY THE TIRES BECAUSE OF POSSIBLE FRONT END ALIGNMENT PROBLEMS. AFTER HAVING THE ALIGNMENT SHOP INSPECT VEHICLE, IT WAS DETERMINED THAT IT WAS A STEER TIRE PROBLEM. AN ENGINEER ADVISED CONSUMER TO HAVE THE LEAF SPRING AND SUPPORTS EXTENDED ABOUT A FOOT. *JG

NHTSA ID
565378
Incident
Jun 9, 1999
Interior & seatsSuspensionTransmission+1 more
Filed May 30, 2002

VEHICLE IS EXPERIENCING PROBLEMS WITH THE WIRING HARNESS UNDER THE DASH. *JG

NHTSA ID
565917
Body & structureSuspension
Filed May 30, 2002

THE GLOVE BOX DOOR FELL OFF AND HIT THE CONSUMER IN THE HEAD.*JB

NHTSA ID
565894
SuspensionVisibility
Filed May 28, 2002

CONSUMER COMPLAINS OF PROBLEMS WITH THE DASH. *JG

NHTSA ID
565656
Interior & seats
Filed May 7, 2002

CONSUMER IS COMPLAINING ABOUT PROBLEMS WITH THE WIRING HARNESS ASSOCIATED WITH THE DASH. *JG

NHTSA ID
565590
Interior & seats
Filed May 7, 2002

CONSUMER IS HAVING PROBLEMS WITH THE WIRING HARNESS UNDER THE DASH. *JG

NHTSA ID
565580

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

CBR-2120 202308

ELECTRICAL SYSTEM

CBR: Volvo VHD & VN Models - Vehicle Wil Not Start, PTO Active Message Displayed In Cluster, PTO Light On When PTO Switch Is Turned Off

V728-005A 202308

SUSPENSION

TSB: Barksdale Leveling Valve, Leak Test

CBR-2112 202307

ELECTRICAL SYSTEM; ENGINE AND ENGINE COOLING; POWER TRAIN

CBR: Programming Failure - Chassis With Cummins Engine And An Allison Transmission

KC-405

POWER TRAIN

Warranty Automated Manual Transmission ( AMT, I-Shift, mDrive ) Control Housing Assembly; Guidelines For Filing A Claim For Chassis Return Visit With Transmission Issues After A Repair Requiring Control Housing Removal And Reinstallation - US07 And Newer

KC-2143

ELECTRICAL SYSTEM; VEHICLE SPEED CONTROL

(Back Office) - Cruise Control Inoperative After Updating Software VECU5 Without ESP Package (UESP)

KC-2119

SERVICE BRAKES, AIR

DTC U012100 - Lost Communication With Anti-Lock Brake System (ABS) Control Module, No Additional Information

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Volvo VN770 by model year
YearComplaintsRecallsInvestigationsIssue Index
2001501—
2000330030.5
1999Viewing310237.1
1998260240.5

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.