2019 Volvo XC40 Problems

The contact owns a 2019 Volvo XC40. The contact stated while at a stop sign or a stop light, the engine revved loudly, and the vehicle suddenly lunged forward out of control. There were no warning lights illuminated. The vehicle was taken to the local dealer, who was unable to determine the cause of the failure. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 7,600.

While entering a parking spot my car suddenly accelerated and crashed into the wall in front of me in spite of my pushing my brakes 100%. The car never went into the automatic braking system before I applied the brakes, the seat belt never engaged and the air bags on the driver's side did not deploy. If I had not braced myself against the steering wheel my chest would have sustained a major injury. I am being treated for pain in my neck, arm and leg as a result of the crash. The sudden unintended acceleration has occurred in prior years of this model and after my model year as well and have been reported to NHTSA. Both my insurance and the manufacturer inspected the car. There were no warning messages or symptoms of a problem before this incident.

The component that failed was the Brake pedal, it was unresponsive while driving on the freeway, it was hard to push and the vehicle would not come to a complete stop. My safety along with my daughter was put at risk due to nearly colliding into several vehicles due to not being able to stop vehicle. I had to tow the vehicle to the nearest shop where it is currently. During the incident the brake light came on. The shop where the vehicle is currently is stating that it appears to have a faulty Brake Vacuum Pump.

While entering a parking spot my car suddenly accelerated and crashed into the wall in front of me in spite of my pushing my brakes 100%. The car never went into the automatic braking system before I applied the brakes, the seat belt never engaged and the air bags on the driver's side did not deploy. If I had not braced myself against the steering wheel my chest would have sustained a major injury. I am being treated for pain in my neck, arm and leg as a result of the crash. The sudden unintended acceleration has occurred in prior years of this model and after my model year as well and have been reported to NHTSA. Both my insurance and the manufacturer inspected the car. There were no warning messages or symptoms of a problem before this incident.

The contact owns a 2019 Volvo XC40. The contact stated while at a stop sign or a stop light, the engine revved loudly, and the vehicle suddenly lunged forward out of control. There were no warning lights illuminated. The vehicle was taken to the local dealer, who was unable to determine the cause of the failure. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 7,600.

Diagnostic code failure P0422 Evap system failure had emission testing done recently about two weeks ago . Car was service by Volvo in March 2024 and nonissues . Low mileage on car under 20k This should be recalled as many on online forums are having the same issue . Faulty manufacturing and Volvo should issue recall .

Air bag not functioning related to seatbelt failure. Will not tighten on sudden stops.

The contact owns a 2019 Volvo XC40. The contact stated while driving at various speeds, while his wife was seated in the passenger’s side front seat using an orthopedic back support, the air bag warning light illuminated. The contact stated that while not using the back support, the air bag sensor worked as designed. The contact stated that his wife used the back support due to physical issues and had used the lumbar support cushion to ease pain. The contact drove the vehicle to a dealer who advised that the only way to stop the sensor from being deactivated by the lumbar cushion was deactivating the sensor which was illegal. The manufacturer had been informed of the failure. The vehicle was not repaired. The failure mileage was approximately 26,000.

Air bag not functioning related to seatbelt failure. Will not tighten on sudden stops.

While entering a parking spot my car suddenly accelerated and crashed into the wall in front of me in spite of my pushing my brakes 100%. The car never went into the automatic braking system before I applied the brakes, the seat belt never engaged and the air bags on the driver's side did not deploy. If I had not braced myself against the steering wheel my chest would have sustained a major injury. I am being treated for pain in my neck, arm and leg as a result of the crash. The sudden unintended acceleration has occurred in prior years of this model and after my model year as well and have been reported to NHTSA. Both my insurance and the manufacturer inspected the car. There were no warning messages or symptoms of a problem before this incident.

The driver side liftgate strut broke; the liftgate raised normally and when reached the fully opened position it immediately started to close very rapidly, this could have easily hit someone quite hard in the head. The Liftgate was then stuck in a halfway opened position and was unable to close fully. I was able to manually raise the liftgate and when released again slammed down to a halfway open position, and sill could not close the liftgate. I raised it again and propped it open and removed the driver side lift strut and noticed that water had severely infiltrated the strut mechanism and corroded the springs to the point of failure; the spring were broken in many places. There were no warnings or symptoms prior to the failure. I have informed Volvo of the issue but have not yet taken to a dealer for service.

Under Engine Cover came loose and fall during highway driving. It tuned out that 5 bolts that suppose to secure that cover were missing (per repair shop) . Fallen cover broke on few pieces and those pieces could impact breaking and vehicle instability causing incident with injuries and fatalities.

Diagnostic code failure P0422 Evap system failure had emission testing done recently about two weeks ago . Car was service by Volvo in March 2024 and nonissues . Low mileage on car under 20k This should be recalled as many on online forums are having the same issue . Faulty manufacturing and Volvo should issue recall .

I stopped at a gas station and the fuel door would not open. I tried multiple times locking and unlocking the vehicle with the key fob. As I was driving home, I stopped at three other gas stations. All three times, I still could not open the fuel door. This happened when I initially purchased the car in 2019. I reported it to the Volvo dealer while standing at the gas station. I played with the key fob for about 20 minutes until it finally opened. I remember looking up this issue on the [XXX] and it had been reported numerous times. I stopped in at the Volvo dealership near me. When I told them what was happening, they asked if it was a 2024 XC40. So, the problem exists even in the current year's models. The dealership played around with the key fob, then pried the door open, I assume with a screwdriver, and charged me $50. I could have done that when I got home....for free. There is no option to open the fuel door manually, and there is no option to turn off the fuel door lock - which creates a safety issue! This car runs on gasoline. If I can't fuel my car, I am stuck. There should be an option not to lock the fuel door. I am not worried about anyone siphoning gas. I am worried about traveling on a highway or rural area and not being able to open the fuel door. I guess I'll keep a screwdriver in my car. My 2019 XC40 was the first year the car was introduced. The fact that 2024 models still have the same problem means Volvo knows the problem exists. Their mechanics know as well. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

THE VOLVO INTELLISAFE SYSTEM AUTOMATICALLY APPLIED THE BRAKES WHEN THERE WAS NOTHING IN FRONT OF THE VEHICLE TO BRAKE FOR. IT HAS DONE THIS 8 TIMES, 3 TIMES AFTER I HAD THE CAR IN TO REPAIR THIS PROBLEM. IT ALSO THOUGHT THERE WAS A REAR COLLISION EMINENT AND TIGHTENED THE SEAT BELT SO MUCH IT INJURED MY CHEST AND SIDE. I WAS IN A LEFT TURN LANE AND A CAR PASSED QUITE SAFELY TO THE RIGHT OF ME. THIS INTELLISAFE SYSTEM SEEMS TO BE NOT FUNCTIONING PROPERLY. THE DEALER DOES NOT BELIEVE ME AND HAS NOT FIXED IT. 1ST TIME AUTO BRAKING - SEPT 14 2018 WHILE DRIVING ABOUT 45 MPH ON EL CAMINO BLVD, IT BRAKED HARD FOR NO REASON, NO TRAFFIC IN FRONT OF ME. 2ND TIME AUTO BRAKING - OCTOBER 3, 2018 ON LA JOLLA SHORES ROAD GOING ABOUT 35 AND NO TRAFFIC IN FRONT, IT HIT BRAKES HARD. 3RD TIME NOV. 6 2018 ON EL CAMINO REAL GOING ABOUT 45 MPH, NO CAR IN FRONT AND IT HIT BRAKES HARD. 4TH TIME,JAN. 19, 2019 I WAS APPROACHING STOPLIGHT. WHILE SLOWING IT SUDDENLY HIT BRAKES HARD FOR NO REASON. 5TH TIME, MARCH 4, 2019, IT HAPPENED TWICE WHILE DRIVING ON LA JOLLA SHORES RD. GOING ABOUT 35 MPH IT HIT BRAKES HARD ALMOST CAUSING THE CAR BEHIND ME TO COLLIDE WITH ME. HAD CAR SERVICED MARCH 14, 2019 AND THEY UPLOADED NEW SOFTWARE TO FIX PROBLEM. 7TH TIME MARCH 16 GOING 50 MPH DID AUTO BRAKING HARD AND NO TRAFFIC WHILE ON COAST HWY. 8 TIME ON APRIL 22 DID IT TWO TIMES IN OCEANSIDE GOING 45 MPH ON COAST HWY. LASTLY, ON APRIL 23 IT HAD REAR COLLISION ALARM AND TIGHTENED SEAT BELT SO HARD IT INJURED BY CHEST AND SIDE (STILL HURTS TWO DAYS LATER). I WAS IN LEFT TURN LANE AND CAR PASSED SAFELY ON RIGHT. DEALER SERVICE PERSON SEEMED NOT TO BELIEVE ME AND SAID TO WAIT FOR REGULAR SERVICE.

TL* THE CONTACT OWNS A 2019 VOLVO XC40. WHILE DRIVING VARIOUS SPEEDS WITH THE PILOT ASSIST FEATURE ACTIVATED, THE VEHICLE DRIFTED INTO THE OPPOSITE LANE AND WOULD ERRONEOUSLY CHANGE LANES. THE VEHICLE WAS TAKEN TO VOLVO OF TAMPA (6008 NORTH DALE MABRAY HWY, TAMPA, FL) TO BE DIAGNOSED, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE CONTACT WAS INFORMED THAT THE MANUFACTURER WAS AWARE OF THE FAILURE, BUT NO REMEDY WAS AVAILABLE. THE FAILURE MILEAGE WAS 1,450.

The contact owns a 2019 Volvo XC40. The contact stated that the gear shifter knob had detached. The contact stated that the knob was not welded to the lever. The contact became aware that crazy glue had been used to secure the shifter knob. The contact stated that the vehicle failed to shift into gear; and while parking the vehicle, the gear shifter detached. The contact used the button to start the vehicle. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed and confirmed that the gear shifter knob was glued on. The knob was reglued; however, after going through a car wash, the knob detached again. The vehicle was repaired, but the failure recurred. The dealer informed the contact that the vehicle would be held for 24 hours to see if the glue would hold the part in place. The dealer informed the contact that the gear shifter might have to be replaced. The manufacturer was contacted and opened a case, but no additional assistance was provided. The failure mileage was approximately 42,000.

VEHICLE SHUT DOWN AND SHOWED 'SAFETY MODE SEE OWNERS MANUAL' AFTER SUSTAINING MINOR FRONT END DAMAGE IN A COLLISION WITH A DEER. UNABLE TO MOVE VEHICLE TO A SAFE STOPPING LOCATION ON A RURAL INTERSTATE FOR APPROXIMATELY 2 MINUTES UNTIL 'SAFETY MODE' EVENTUALLY RESET AND ALLOWED LIMP-HOME POWER. THIS FEATURE IS QUITE UNSAFE AND PLACED MY FAMILY AND I AT SIGNIFICANT RISK.

I WAS AT THE DENVER CAR SHOW AND LOOKED AT THIS MODEL. WITH THE REAR HATCH UP THE REAR SEATS CAN BE FOLDED DOWN VIA A BUTTON/LATCH WHEN REACHING IN TO THE BACK. THE REP DEMONSTRATED THIS MANEVER AND THE SEATS RELEASED SO FORCEFULLY WITH A SLAM THAT IT COULD (AND EVENTUALLY WILL) INJURE OR KILL A CHILD OR PET SEVERELY. I WAS SHOCKED AT THE SNAP-LIKE, FORCE AND LOUD BANG ONTO THE SEAT ONCE RELEASED. WHEN STANDING ON THE GROUND AND REACHING IN THE BACK OF THE VEHICLE ONE ALSO CAN NOT SEE WHAT IS IN THE BACK SEAT BEFORE PUSHING THE BUTTON MAKING MATTERS WORSE.

The first incident happened back in Oct 2022. I took the car to local Volvo dealer, Rusnak Pasadena, and they said I needed the secondary battery replaced. They replaced it and the car worked for a few weeks until the alarm regarding the power steering failure came on again while my wife was turning left. I brought the car home carefully since it was a short distance from home. My wife was very scared because she almost had an accident and she doesn’t want to drive it any more….We didn’t drive the car for more than a month. On Jan 5, 2023, I took the car to the Rusnak dealer in Pasadena Ca. and they diagnosed it as: “Internal failure in power steering rack” needed replacement (see attached). They quoted me more than $3,350 to be fixed and they were not sure if warranty of 4 years would cover it. We then took it to JK Volvo Specialists, who I have known for years . They made a special order via Rusnak Volvo for the steering gear unit and it took two weeks to get it …See attached invoice that details the repairs needed to be replaced and total cost of $2500. This caused us to have to rent a car for a week, while we waited for the part to arrive. An additional $235. We believe that the failure of this electrical power steering, was not due to our neglect or error, and according to NHTSA report which states : “Electrical system malfunctions run deep enough to put people in danger, and in fact Campaign number 18V00000 states that some models, such as xc40, have faulty Vehicle Connectivity Module software..."

Both front coil springs broke with under 30,000 miles on vehicle. No warning, just a thump thump.. broken springs could have punctured the front tires. Repair costly!