RoadVitals

2012 Volvo XC60 Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
46
Latest Jul 9, 2025
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
2
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Mar 22, 2012

What this page shows

Our database holds 46 NHTSA owner-reported complaints for the 2012 Volvo XC60. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–25 of 46 · page 1 of 2

Tires & wheels
Filed Jul 9, 2025

Four tires purchased June 2022. As of July 2025 with 17,500 miles on the tires there is ozone/weather cracking on the entire tire and the sidewall near the rim is failing with the cord visible on one tire.

NHTSA ID
11672211
Incident
Jul 9, 2025
Visibility
Filed May 31, 2024

The contact owns a 2012 Volvo XC60. The contact stated that while it was raining, water seeped through the driver's side front windshield and onto the steering wheel. The contact placed a towel on top of the steering wheel to prevent water from damaging the electrical system. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 61,174.

NHTSA ID
11591814
Incident
May 13, 2024
Mileage
61,174 mi
Filed Jan 20, 2024

The windshield leaks constantly. I'm worried about the windshield blowing out or electrical components being damaged. This seems to be a constant complaint according to internet search. Why hasn't this been addressed as a safety issue and a recall ordered?

NHTSA ID
11566639
Incident
Jan 1, 2024
Visibility
Filed Dec 22, 2023

During rain, water is leaking inside the car from the driver’s side windshield while I’m driving, obstructing my vision.

NHTSA ID
11561587
Incident
Dec 21, 2023
AirbagsInterior & seatsSeat belts
Filed May 19, 2023

It was explained to me that since the Back rear seat in the Volvo XC60 seatbelt had a fault that it alerted the SRS airbag system. In event of a crash the airbags in my car would not deploy and that the only remedy was to replace the entire seatbelt in the Volvo. To prove this point I took my car in to a Volvo dealership and the technicians offered the fix as the only way my cars airbags would work if i got it fixed.

NHTSA ID
11522879
Incident
May 12, 2023
Electrical
Filed Nov 14, 2022

On October 12, 2022 while driving home from the Schar Cancer Center in Fairfax, my 2012 Volvo XC60 experienced an end of life event. My check engine light came on when I entered my neighborhood. The car began sputtering and the gas pedal was delayed and at times, unresponsive. I was able to make it to my house and made an appointment to service my Volvo. My Volvo was towed to GT Peace Automotive on November 6. The three-week delay was due to their backlog of work. They are a trusted repair service and have provided service to all my vehicles over the past four years. The attached document indicates their assessment. Highlights include that the Volvo was a fire hazard in its current condition, the ignition coils were melted, and the circuits are shorted. GT Peace provided an estimate of $3,500 for repairs as a starting point to fully replace the engine harness. Their evaluation concluded that, based on other findings, the cost would easily go north of $3,500, possibly to $5,500. Based on this assessment and the CARFAX History Based Value of my vehicle (private party value of $10,170), it was in my best interest to donate the vehicle. I gave it to the Auto Tech program at Centreville High School on November 9, 2022.

NHTSA ID
11493444
Incident
Oct 12, 2022
Filed Oct 8, 2022

A faulty radiator anti-tamper device caused loss of communication to the engine control computer. The check engine light turns on and “charging failure-service urgent” message pops up during driving. Which cause the drivers worry even panic. I talked to local dealer several times. I was told to change battery everytime. But my battery and alternator were both tested fine. The message could pop up right after full charged battery. There are many complains at Volvo forums. Volvo knows the issue, but they decided not to recall it. The check engine light and messages pops up on and off by itself. The DTC codes are normally U0286 and/or B1087. I am already changed one battery. The problem is still there. It could cause accident because the message pops up during driving on highway and cause unnecessary worry and panic.

NHTSA ID
11488496
Incident
Oct 8, 2022
Engine
Filed Aug 15, 2022

"Failure Charging" warning advisory light came on the dashboard. This problem has been going on for the whole ten years I have owned this vehicle. I am the original owner of this Volvo and had some engine warning on the dashboard since the first month. I took vehicle in to the Culver City Volvo for 1000 miles check-up and annual oil change and check-up for 5 years under warranty and requested software update and reported the engine stalling during the first month. The "failure charging" or "engine check" or "dangerous" "immediate" repair needed signs came on sometimes and did not come on other time. When the "failure charging" sign comes on and the engine is turned off and restarted the warning would go away sometimes. I believe this is a Volvo vehicle computer software malfunction. I reported this problem to the dealer for 5 years during annual service appointments. This problem was not solved and I have lived with this, stupidly patient for 10 years. Today, problem light came on during biennial smog check for vehicle license renewal and failed the smog test. So, I informed the mechanic and tried a second test several minutes later and passed the second time because the software problem did not surface this time. So, my question is: has this Volvo software problem been reported by others as I have heard by word of mouth that this software problem is found on Volvo cars? And, has there been a recall to fix this Volvo software problem? When this "failure charging" sign comes on, it is very worrisome and makes me feel the vehicle may stop on the road.

NHTSA ID
11479461
Incident
Aug 15, 2022
Visibility
Filed Jul 21, 2022

The front windshield was not properly sealed during manufacturing and is now leaking when it rains. Water drips down the inside of the windshield in front of the driver resulting in distraction and poor visibility. I also fear that in an accident the windshield would not perform as it should and would be a safety issue. I brought it to the Volvo dealer and they just said I had to have it replaced but they do not provide that service. I brought it to a windshield service center and the technician was able to push on the windshield with only his hand and confirm that it was not sealed and showed movement. They also mentioned that have seen this issue many times with these cars. There were no warnings other than the leak which started a few months ago.

NHTSA ID
11475160
Incident
Jul 21, 2022
Filed Jul 13, 2022

Lately my vehicle has been shutting off power when I hard right turn during parking everything shut off then I have to restart it again, but the scary part was what happened this morning I was driving on interstate and as I was charging lanes it almost powered off again but it picked up.

NHTSA ID
11473653
Incident
Jul 13, 2022
Visibility
Filed Jun 2, 2022

The windshield was not sealed properly during manufacturing because of a problem with the sealant used. This has caused a leak from the windshield on both the driver and passenger side from the top of the windshield when it rains. This creates lowered visibility when driving with water on the inside of the car, and also causes driving distractions while operating the vehicle. This improperly installed windshield also has caused malfunctions in electrical components in the windshield. There are no warning lights for this issue, but the windshield must be resealed by an auto glass technician.

NHTSA ID
11467173
Incident
Jan 15, 2022
Visibility
Filed May 5, 2022

Manufacturers original windshield began leaking. On inspection windshield is not properly bonded or adhered to vehicle body and is able to be pushed off the body of the vehicle with little pressure from the inside of the cabin. Windshield repair company advised me to look for a recall notice they were so concerned. Didn't find one, so I wanted to report a safety concern

NHTSA ID
11463555
Incident
May 5, 2022
Visibility
Filed Mar 29, 2022

Original front windshield separating from frame of car. Leaking water during rain / melting snow. In cold weather forms ICE/FROST on INTERIOR posing visibility hazard! Autobody worker showed me how the windshield MOVED when he pushed on it with nothing more than his hand - warned me this is also a structural risk in case of crash. He stated he has personally seen hundreds of these on same model car for this year and the two following. Doesn't know why the company doesn't issue a recall!

NHTSA ID
11458849
Incident
Mar 1, 2022
Visibility
Filed Mar 26, 2022

Our 2012 Volvo XC60 has a problem with the seal along the top of the windshield, which allows water into the interior of the car. It can end up dripping onto my lap while driving, which is distracting and a potential safety issue, and it also can obstruct visibility as water runs down the inside of the glass.

NHTSA ID
11458433
Incident
Mar 14, 2022
Visibility
Filed Jan 7, 2022

During heavy rains and movement there is water leaking into the vehicle along the top drivers inside of the windshield. It also drips onto the steering wheel which often startles me while actively driving. The windshield has no cracks and is the original windshield.

NHTSA ID
11446687
Incident
Dec 29, 2021
Filed Dec 29, 2021

There is a steady leak in the top left (driver side) of the windshield. Heard from the Tom Wood service and collision department that this is a common problem with these vehicles.

NHTSA ID
11445465
Incident
Nov 24, 2021
Visibility
Filed Dec 16, 2021

When it rains or I go through the car wash the windshield leaks water that runs down the inside of the glass and has stained the headliner

NHTSA ID
11444016
Incident
Jul 1, 2020
Visibility
Filed Aug 14, 2021

When it rains or when getting a car wash, the windshield leaks water into car.

NHTSA ID
11429078
Incident
Aug 14, 2021
Body & structure
Filed Aug 13, 2021

The rain water leaking through windshield. It could cause rust in the frame, then cause the failure of whole structure. I checked the Volvo forums, seems there are many Volvo owners have similar issues. I owned other cars, it’s the first time I had leaking water through perimeter of windshield.

NHTSA ID
11428956
Incident
Jun 1, 2020
Visibility
Filed Aug 6, 2021

My volvo windshield started leaking from the top seal. When it rains water runs down the entire inside of the front windshield.

NHTSA ID
11428081
Incident
May 7, 2021
Body & structure
Filed Jun 27, 2021

My left front door failed to open using the outside handle. I have tried unsuccessfully to fix the problem by removing the inside door panel, the door window, and the surrounding hardware and electrical components. I contend that this is a safety hazard because a)a rescuer would fail to get the driver out of the vehicle in case of an accident and b)the door could open while driving because the latch contains a defective part. Other Volvo models have been recalled because of this problem, but my Vin number is currently not included in the recall. I contend that it should be recalled for my vehicle.

NHTSA ID
11422492
Incident
Jun 5, 2021
Visibility
Filed Jun 2, 2021

Windshield seal failed causing water to leak into car

NHTSA ID
11419429
Incident
Apr 10, 2021
Visibility
Filed Dec 26, 2020

SEVERE INTERIOR WATER LEAK FROM TOP OF WINDSHIELD WHENEVER IT RAINS, DURING A CARWASH, ETC. - CREATING VISIBILITY PROBLEMS FOR THE DRIVER & A RESULTING SAFETY HAZARD SINCE THE WINDSHIELD IS NOT SUITABLY SEALED. THE VEHICLE HAS BEEN GARAGE PARKED, NEVER BEEN IN ANY TYPE OF COLLISION, AND NEVER BEEN DAMAGED IN ANY WAY. WINDSHIELD LEAKAGE IS A COMMON ISSUE WITH VOLVOS, EVEN THOUGH THE MANUFACTURER AND LOCAL DEALERSHIPS CONTINUE TO DENY THERE IS A PROBLEM.

NHTSA ID
11385006
Incident
Jan 1, 2019
Fuel system
Filed Dec 10, 2020

THE FUEL GAUGE SHOWS NO FUEL EVEN WHEN FULL OR AT TIMES SHOWS ABOUT 1/3 FULL EVEN WHEN FULL. AND DOES NOT DECREASE - ALLOWING FOR POSSIBLE RUNNING OUT OF GAS- CAUSING A ROAD HAZARD

NHTSA ID
11382961
Incident
Dec 10, 2020
Mileage
114,000 mi
Visibility
Filed Dec 2, 2020

WINDSHIELD SEALING PROBLEM. WATER IS LEAKING THRU TOP OF THE WINDSHIELD.

NHTSA ID
11377533
Incident
Nov 12, 2020

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

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