RoadVitals

2012 Volvo XC60 Problems

Owner-reported complaints filed with NHTSA, grouped by component

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
46
Latest Jul 9, 2025
Components namedHow many of our component categories appear on at least one report for this model year. One report can name several.
13
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
2

What this page shows

Everything below is an owner-reported complaint submitted to NHTSA about the 2012 Volvo XC60, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Reports by component

Ranked by how many owner reports name each component category

  • Visibility2246.8%
  • Body & structure48.5%
  • Electrical48.5%
  • Steering36.4%
  • Airbags24.3%
  • Driver assistance24.3%
  • Engine24.3%
  • Other / unspecified24.3%
  • Tires & wheels24.3%
  • Seat belts12.1%
  • Interior & seats12.1%
  • Fuel system12.1%
  • Powertrain (other)12.1%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Each component in detail

What the reports in each category say, in the owners' own words

Visibility

Reports naming windshields, glass, wipers, defrosters and mirrors.

22
reports

From owner reports, verbatim

The contact owns a 2012 Volvo XC60. The contact stated that while it was raining, water seeped through the driver's side front windshield and onto the steering wheel. The contact placed a towel on top of the steering wheel to prevent water from damaging the electrical system. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 61,174.

NHTSA ID 11591814 · filed May 31, 2024

During rain, water is leaking inside the car from the driver’s side windshield while I’m driving, obstructing my vision.

NHTSA ID 11561587 · filed Dec 22, 2023
All 22 reports naming visibility

Body & structure

Reports naming the vehicle structure, frame, body panels, doors, hood and trim.

4
reports

From owner reports, verbatim

The rain water leaking through windshield. It could cause rust in the frame, then cause the failure of whole structure. I checked the Volvo forums, seems there are many Volvo owners have similar issues. I owned other cars, it’s the first time I had leaking water through perimeter of windshield.

NHTSA ID 11428956 · filed Aug 13, 2021

My left front door failed to open using the outside handle. I have tried unsuccessfully to fix the problem by removing the inside door panel, the door window, and the surrounding hardware and electrical components. I contend that this is a safety hazard because a)a rescuer would fail to get the driver out of the vehicle in case of an accident and b)the door could open while driving because the latch contains a defective part. Other Volvo models have been recalled because of this problem, but my Vin number is currently not included in the recall. I contend that it should be recalled for my vehicle.

NHTSA ID 11422492 · filed Jun 27, 2021

Too few reports in this category for a page of its own — they appear in the full complaint list.

Electrical

Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.

4
reports

From owner reports, verbatim

On October 12, 2022 while driving home from the Schar Cancer Center in Fairfax, my 2012 Volvo XC60 experienced an end of life event. My check engine light came on when I entered my neighborhood. The car began sputtering and the gas pedal was delayed and at times, unresponsive. I was able to make it to my house and made an appointment to service my Volvo. My Volvo was towed to GT Peace Automotive on November 6. The three-week delay was due to their backlog of work. They are a trusted repair service and have provided service to all my vehicles over the past four years. The attached document indicates their assessment. Highlights include that the Volvo was a fire hazard in its current condition, the ignition coils were melted, and the circuits are shorted. GT Peace provided an estimate of $3,500 for repairs as a starting point to fully replace the engine harness. Their evaluation concluded that, based on other findings, the cost would easily go north of $3,500, possibly to $5,500. Based on this assessment and the CARFAX History Based Value of my vehicle (private party value of $10,170), it was in my best interest to donate the vehicle. I gave it to the Auto Tech program at Centreville High School on November 9, 2022.

NHTSA ID 11493444 · filed Nov 14, 2022

2012 VOLVO XC60. CONSUMER WRITES IN REGARDS TO SOFTWARE PATCH. *LD THE CONSUMER STATED THE XM RADIO DRAINED THE VEHICLE'S BATTERY. THE COSUMER REQUESTED TO HAVE THE SOFTWARED UPDATE PERFORMED FOR FREE. THE DEALER DECLINED. *JS

NHTSA ID 11364950 · filed Oct 19, 2020

Too few reports in this category for a page of its own — they appear in the full complaint list.

Steering

Reports naming the steering system — racks, columns, power-steering assist and steering linkage.

3
reports

From owner reports, verbatim

OVER A PERIOD OF THE LAST 45 DAYS ON TWO SEPARATE OCCASIONS,IN RAIN, AT HIGHWAY SPEED OF 55MPH+, THE OVERALL PERFORMANCE OF THE DRIVER INPUTS FAILED TO FUNCTION. WHEN DRIVING, TURNING THE WHEEL TO LEFT/RIGHT TO CHANGE LANES OR PULL TO THE SLOW LANE; MADE THE CAR FEEL AS IT WANTED TO SPIN OUT UNCONTROLLABLY.TO MOVE THE STEERING WHEEL LEFT, THE CAR WANTED TO GO RIGHT. WHEN GOING STRAIGHT THERE WAS A WOBBLY UNSTABLE FEELING, AND WAS NOTICEABLE TO PASSENGERS IN THE CAR. THE ISSUE DID NOT OCCUR AT LOWER SPEEDS AND CAR PERFORM NORMALLY. THE SENSATION WAS SIMILAR TO THE INPUT ON A BOAT. THE ONLY CORRECTION WHICH WORKED WAS TO SLOW DOWN TO 40-45 AND TAKE SIDE ROADS. AT LOWER SPEEDS BRAKE TESTING AND OTHER MANEUVERS WERE PERFORMED WITHOUT ISSUE.

NHTSA ID 11289227 · filed Dec 16, 2019

LAST EVENING WHEN TURNING A CORNER MY FINGER WAS CUT BY THE METAL PORTION OF THE STEERING WHEEL. WHEN I GOT HOME, I NOTICED THAT AT THE "6 O'CLOCK" POSITION THERE WAS SHARP METAL THAT HAS COME LOOSE AND THAT IS WHAT CUT MY FINGER. I DID SOME RESEARCH AND THIS IS A COMMON PROBLEM WITH THIS CAR. ALSO, UPON CALLING THE DEALER THIS MORNING THEY SAID THEY KEEP A NUMBER OF THE REPLACEMENT PARTS IN INVENTORY BECAUSE IT HAPPENS ALL THE TIME. MUCH TO MY SURPRISE THERE HAS NOT BEEN A SAFETY RECALL. THE DEALER SAID THEY WILL WORK WITH ME ON THE PRICE, BUT WOULD NOT COVER IT BECAUSE MY CAR IS OUT OF WARRANTY. I REALLY THINK IF PEOPLE ARE GETTING CUT THIS SHOULD BE RAISED TO A RECALL LEVEL.

NHTSA ID 10726242 · filed Jun 19, 2015

Too few reports in this category for a page of its own — they appear in the full complaint list.

Airbags

Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.

2
reports

From owner reports, verbatim

It was explained to me that since the Back rear seat in the Volvo XC60 seatbelt had a fault that it alerted the SRS airbag system. In event of a crash the airbags in my car would not deploy and that the only remedy was to replace the entire seatbelt in the Volvo. To prove this point I took my car in to a Volvo dealership and the technicians offered the fix as the only way my cars airbags would work if i got it fixed.

NHTSA ID 11522879 · filed May 19, 2023

I WAS IN AN ACCIDENT DRIVING ON A HIGHWAY DRIVING MY VOLVO XC60. I WAS TRAVELING AT APPROX 100KM/H AND RAN INTO THE BACK OF A SEMI THAT WAS TRAVELING AT AN APPROX SPEED OF 80KM/H. THE IMPACT WAS IN THE RIGHT FRONT (PASSENGER) SIDE OF MY XC-60 AND THE LEFT REAR OF THE SEMI. THE AIRBAGS FAILED TO DEPLOY ANYWHERE ON THE VOLVO. THANKFULLY, NOBODY WAS SERIOUSLY HURT AS ALL WERE WEARING SEATBELTS. BASED ON THE SEVERITY AND SPEED OF THE IMPACT, I AM VERY SUPRISED AND CONCERNED THE AIRBAG SYSTEM DIDN'T FUNCTION.

NHTSA ID 10818456 · filed Jan 6, 2016

Too few reports in this category for a page of its own — they appear in the full complaint list.

Driver assistance

Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.

2
reports

From owner reports, verbatim

OVER A PERIOD OF THE LAST 45 DAYS ON TWO SEPARATE OCCASIONS,IN RAIN, AT HIGHWAY SPEED OF 55MPH+, THE OVERALL PERFORMANCE OF THE DRIVER INPUTS FAILED TO FUNCTION. WHEN DRIVING, TURNING THE WHEEL TO LEFT/RIGHT TO CHANGE LANES OR PULL TO THE SLOW LANE; MADE THE CAR FEEL AS IT WANTED TO SPIN OUT UNCONTROLLABLY.TO MOVE THE STEERING WHEEL LEFT, THE CAR WANTED TO GO RIGHT. WHEN GOING STRAIGHT THERE WAS A WOBBLY UNSTABLE FEELING, AND WAS NOTICEABLE TO PASSENGERS IN THE CAR. THE ISSUE DID NOT OCCUR AT LOWER SPEEDS AND CAR PERFORM NORMALLY. THE SENSATION WAS SIMILAR TO THE INPUT ON A BOAT. THE ONLY CORRECTION WHICH WORKED WAS TO SLOW DOWN TO 40-45 AND TAKE SIDE ROADS. AT LOWER SPEEDS BRAKE TESTING AND OTHER MANEUVERS WERE PERFORMED WITHOUT ISSUE.

NHTSA ID 11289227 · filed Dec 16, 2019

UNCONTROLLABLE ACCELERATION, OVERRIDING BRAKE: UNEXPLAINED ACCIDENT OCCURRED AS I HAD PULLED INTO ANGLE PARKING SLOT, FOOT ON BRAKE READY TO SHIFT TO "PARK" . SUDDENLY THE CAR UNEXPECTEDLY ACCELERATED FORWARD ABOUT 5 FEET AND LURCHED INTO THE WOODEN PARKING BARRIER THAT DELINEATES THE EDGE OF THE PARKING LOT, CRACKING IT. ENGINE WAS REVVING. I SHIFTED INTO REVERSE TO GET BACK INTO PARKING SPOT (FOOT ON BRAKE NECESSARY TO SHIFT INTO REVERSE) AND CAR ACCELERATED BACKWARD TOTALLY OUT OF MY CONTROL, ONLY STOPPED AFTER BACKING INTO CAR PARKED ON OPPOSITE SIDE. PASSERBY SAID HE HEARD THE ENGINE REVVING FROM THE OTHER SIDE OF THE LOT! AT THIS POINT I SHIFTED INTO "DRIVE" AND, WITH CAR NOW UNDER MY CONTROL, RETURNED TO ORIGINAL SPOT. I REFUSED TO DRIVE CAR AGAIN WHEN POLICE ASKED ME TO SHOW WHAT HAD HAPPENED- HAD IT TOWED, VOLVO USA TECHNICIAN REPORTEDLY FOUND NOTHING WRONG WITH THE CAR, ( THE REPORT IS AN INTERNAL VOLVO DOCUMENT NOT AVAILABLE TO ME). THIS WAS A FRIGHTENING, HORRIFYING INCIDENT, WITH RAPID ACCELERATION OCCURRING BOTH FORWARD AND IN REVERSE, DESPITE FOOT ON BRAKE. CAR IS EQUIPPED WITH MULTIPLE SAFETY FEATURES. PEOPLE COULD HAVE BEEN HURT- LUCKILY NO ONE WAS. OVER NEXT COUPLE OF WEEKS, I WENT OVER EVERY POSSIBILITY, BUT MUST CONCLUDE IT WAS A MALFUNCTION OF THE CAR. *TR

NHTSA ID 10454218 · filed Apr 5, 2012

Too few reports in this category for a page of its own — they appear in the full complaint list.

Engine

Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.

2
reports

From owner reports, verbatim

"Failure Charging" warning advisory light came on the dashboard. This problem has been going on for the whole ten years I have owned this vehicle. I am the original owner of this Volvo and had some engine warning on the dashboard since the first month. I took vehicle in to the Culver City Volvo for 1000 miles check-up and annual oil change and check-up for 5 years under warranty and requested software update and reported the engine stalling during the first month. The "failure charging" or "engine check" or "dangerous" "immediate" repair needed signs came on sometimes and did not come on other time. When the "failure charging" sign comes on and the engine is turned off and restarted the warning would go away sometimes. I believe this is a Volvo vehicle computer software malfunction. I reported this problem to the dealer for 5 years during annual service appointments. This problem was not solved and I have lived with this, stupidly patient for 10 years. Today, problem light came on during biennial smog check for vehicle license renewal and failed the smog test. So, I informed the mechanic and tried a second test several minutes later and passed the second time because the software problem did not surface this time. So, my question is: has this Volvo software problem been reported by others as I have heard by word of mouth that this software problem is found on Volvo cars? And, has there been a recall to fix this Volvo software problem? When this "failure charging" sign comes on, it is very worrisome and makes me feel the vehicle may stop on the road.

NHTSA ID 11479461 · filed Aug 15, 2022

THE CAR USES AN EXCESSIVE AMOUNT OF ENGINE OIL. CHECK OIL LIGHT COMES ON WILL DRIVING CAUSING A POTENTIAL SAFETY HAZARD WHILE I FIND A SAFE LOCATION TO STOP AND ADD ENGINE OIL.

NHTSA ID 10809799 · filed Dec 12, 2015

Too few reports in this category for a page of its own — they appear in the full complaint list.

Other / unspecified

Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.

2
reports

From owner reports, verbatim

MY ISSUE IS RELATED TO THE CONSTANT CORROSION PROBLEMS ON TPS THAT LEAD TO MULTIPLE REPLACEMENTS ON MY VEHICLE. IT WAS DISCOVERED DURING SEMI ANNUAL CHANGEOVER OF WINTER AND SUMMER TIRES, WHERE ONE OF THE WHEELS AND TIRES DEFLATED DUE TO CORROSION OF THE TPS. COSTLY PART THAT IS LIKELY DEFECTIVE IN DESIGN AND IF FAILED ON ROADWAY COULD HAVE RESULTED IN A FLAT TIRE AND VEHICLE ROADWAY INCIDENT. THIS IS A REPEATED PROBLEM...

NHTSA ID 11140064 · filed Oct 12, 2018

THE AXLES ARE ALREADY NEEDING TO BE REPLACED ON THE FRONT WHEELS. THERE IS ONLY 68,000 MILES ON THEM. THE AUTO SHOP SAYS IT'S TOO EARLY FOR THAT TO BE HAPPENING. NOT TO MENTION THERE IS A WHOPPING PRICE TAG FOR THE PARTS!!

NHTSA ID 10917586 · filed Oct 20, 2016

Too few reports in this category for a page of its own — they appear in the full complaint list.

Tires & wheels

Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.

2
reports

From owner reports, verbatim

Four tires purchased June 2022. As of July 2025 with 17,500 miles on the tires there is ozone/weather cracking on the entire tire and the sidewall near the rim is failing with the cord visible on one tire.

NHTSA ID 11672211 · filed Jul 9, 2025

JUST BOUGHT THE CAR AND DROVE APPROXIMATELY 30 MILES AND THE TIRE PRESSURE MONITORING SYSTEM LIGHT CAME ON. DROVE ANOTHER 10 MILES HOME AND ARRANGED FOR AN APPOINTMENT WITH THE DEALER FOR CORRECTION/REPAIR. NOTICED THAT THE ERROR WARNING DID NOT COME ON INITIALLY AFTER VEHICLE WAS PARKED BUT, SEEMED IF I DROVE ABOUT 25 MILES OR MORE THE LIGHT WOULD COME ON AND STAY ON, AND THIS IS WHAT OCCURRED UNTIL I WENT TO HAVE IT SERVICED. DEALER GET ME FOR 4 HOURS AND TOLD ME THEY COULD NOT GET THE TIRES TO READ. THE DEALER THEN MADE AN APPOINTMENT WITH VOLVO FOR CORRECTION/SERVICE, AND THEY KEPT ME FOR 3 HOURS AND SAID THEY CHECKED THE TIRES AND RESET THE SENSORS, AND BELIEVED IT WAS THE BATTERY BECAUSE THE VOLTAGE WAS NOT HIGH ENOUGH. SO THEY WERE TRYING TO GET THE BATTERY TO FAIL...THIS DID NOT EVEN MAKES SENSE. ANYWAY THEY SAID, THEY CLEARED THE CODE AND DROVE IT AND IT WAS FINE. I LEFT AND GOT ABOUT 20 MILES AWAY AND THE LIGHT CAME ON AGAIN. THE THIRD TIME I TOOK MY CAR BACK TO WHERE I PURCHASED THE CAR (NOT VOLVO) WHO TOOK IT TO ANOTHER VOLVO DEALER AND IT ONE WEEK TO TELL ME, THE TIRE PRESSURE INDICATED ON THE DOOR PANEL WHICH IS 35PSI IS INCORRECT AND IT REALLY SHOULD 38PSI AND THE CODES WERE CLEARED AND THEY DROVE IT AND ALL WAS CORRECTED. I LEFT AND DROVE ABOUT 25 MILES AND THE TPMS ERROR LIGHT WAS ON AGAIN. NEEDLESS TO SAY THEY CANNOT DETECT WHAT WAS WRONG. *TR

NHTSA ID 10595403 · filed Jun 1, 2014

Too few reports in this category for a page of its own — they appear in the full complaint list.

Seat belts

Reports naming seat belts, buckles, retractors and pretensioners.

1
report

From owner reports, verbatim

It was explained to me that since the Back rear seat in the Volvo XC60 seatbelt had a fault that it alerted the SRS airbag system. In event of a crash the airbags in my car would not deploy and that the only remedy was to replace the entire seatbelt in the Volvo. To prove this point I took my car in to a Volvo dealership and the technicians offered the fix as the only way my cars airbags would work if i got it fixed.

NHTSA ID 11522879 · filed May 19, 2023

Too few reports in this category for a page of its own — they appear in the full complaint list.

Interior & seats

Reports naming seats, latches, locks, linkages and interior fittings.

1
report

From owner reports, verbatim

It was explained to me that since the Back rear seat in the Volvo XC60 seatbelt had a fault that it alerted the SRS airbag system. In event of a crash the airbags in my car would not deploy and that the only remedy was to replace the entire seatbelt in the Volvo. To prove this point I took my car in to a Volvo dealership and the technicians offered the fix as the only way my cars airbags would work if i got it fixed.

NHTSA ID 11522879 · filed May 19, 2023

Too few reports in this category for a page of its own — they appear in the full complaint list.

Fuel system

Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.

1
report

From owner reports, verbatim

THE FUEL GAUGE SHOWS NO FUEL EVEN WHEN FULL OR AT TIMES SHOWS ABOUT 1/3 FULL EVEN WHEN FULL. AND DOES NOT DECREASE - ALLOWING FOR POSSIBLE RUNNING OUT OF GAS- CAUSING A ROAD HAZARD

NHTSA ID 11382961 · filed Dec 10, 2020

Too few reports in this category for a page of its own — they appear in the full complaint list.

Powertrain (other)

Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.

1
report

From owner reports, verbatim

UNCONTROLLABLE ACCELERATION, OVERRIDING BRAKE: UNEXPLAINED ACCIDENT OCCURRED AS I HAD PULLED INTO ANGLE PARKING SLOT, FOOT ON BRAKE READY TO SHIFT TO "PARK" . SUDDENLY THE CAR UNEXPECTEDLY ACCELERATED FORWARD ABOUT 5 FEET AND LURCHED INTO THE WOODEN PARKING BARRIER THAT DELINEATES THE EDGE OF THE PARKING LOT, CRACKING IT. ENGINE WAS REVVING. I SHIFTED INTO REVERSE TO GET BACK INTO PARKING SPOT (FOOT ON BRAKE NECESSARY TO SHIFT INTO REVERSE) AND CAR ACCELERATED BACKWARD TOTALLY OUT OF MY CONTROL, ONLY STOPPED AFTER BACKING INTO CAR PARKED ON OPPOSITE SIDE. PASSERBY SAID HE HEARD THE ENGINE REVVING FROM THE OTHER SIDE OF THE LOT! AT THIS POINT I SHIFTED INTO "DRIVE" AND, WITH CAR NOW UNDER MY CONTROL, RETURNED TO ORIGINAL SPOT. I REFUSED TO DRIVE CAR AGAIN WHEN POLICE ASKED ME TO SHOW WHAT HAD HAPPENED- HAD IT TOWED, VOLVO USA TECHNICIAN REPORTEDLY FOUND NOTHING WRONG WITH THE CAR, ( THE REPORT IS AN INTERNAL VOLVO DOCUMENT NOT AVAILABLE TO ME). THIS WAS A FRIGHTENING, HORRIFYING INCIDENT, WITH RAPID ACCELERATION OCCURRING BOTH FORWARD AND IN REVERSE, DESPITE FOOT ON BRAKE. CAR IS EQUIPPED WITH MULTIPLE SAFETY FEATURES. PEOPLE COULD HAVE BEEN HURT- LUCKILY NO ONE WAS. OVER NEXT COUPLE OF WEEKS, I WENT OVER EVERY POSSIBILITY, BUT MUST CONCLUDE IT WAS A MALFUNCTION OF THE CAR. *TR

NHTSA ID 10454218 · filed Apr 5, 2012

Too few reports in this category for a page of its own — they appear in the full complaint list.

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .