2015 Volvo XC60 Problems

Engine blew up while my daughter was driving due to excessive oil consumption. Issue known by Volvo but we bought the car in 2023 and the 8year warranty recall was just about to expire and we knew nothing about it. Very dangerous

Component/System that failed: The engine (T5 Drive-E) experienced sudden loss of propulsion and entered reduced engine performance mode. The vehicle is currently available for inspection and was towed to an authorized Volvo dealer following the incident. How safety was put at risk: On July 3, 2025, while driving approximately 75 mph on a crowded interstate highway in rural Ohio with cruise control engaged, the vehicle suddenly and without warning lost propulsion. Traffic included semi-trucks and other vehicles, with limited shoulder availability. The sudden loss of acceleration at highway speed created an immediate risk of rear-end collision and left the vehicle unsafe to operate. Confirmation or reproduction: Prior to the failure, in July 2024 at approximately 92,000 miles, I reported abnormal oil consumption to an authorized Volvo dealer and raised a known Volvo service advisory related to oil consumption in the T5 Drive-E engine. The dealer acknowledged the advisory but refused testing, stating the vehicle did not meet Volvo’s internal threshold. After the failure, a service agent acknowledged that this issue is known to occur in this model at approximately this mileage. Inspections: The vehicle was serviced at an authorized Volvo dealer in Bethesda, Maryland just days prior to the incident. Following the failure, the vehicle was towed to an authorized Volvo dealer in Columbus, Ohio. Volvo Cars USA has not repaired the vehicle and denied a goodwill request. Warnings or symptoms prior to failure: There were no warning lamps or messages prior to the loss of propulsion. The engine warning light and a “Reduced Engine Performance” message appeared only after power was lost.

Vehicle failed to start after short trip (<5 miles) with no electrical power present. Jump started from another car after approximately 1/2 hour. Drove car to home, car stalled in driveway again with no electrical power. Replaced 5 year old battery car started fine then stalled on road during test drive while approaching an intersection and suffered loss of all electrical power including inoperative hazard flashers. Transmission went into park and car could not be moved out of active traffic lane. Car towed to repair shop where cracked fuse at positive battery terminal found (see photos attached). Repair shop contacted a Volvo dealer and was informed they typically see a couple vehicles a week for same issue.

VOLVO DEALER DESCRIBE AS ISSUE: Motor mounts: Front lower engine mount collapsed, other engine mount not yet verified. Power Steering: Stiff and hard to turn wheels. Transmission: Transmission shift sometimes is not easy to move up to down.

Component/System that failed: The engine (T5 Drive-E) experienced sudden loss of propulsion and entered reduced engine performance mode. The vehicle is currently available for inspection and was towed to an authorized Volvo dealer following the incident. How safety was put at risk: On July 3, 2025, while driving approximately 75 mph on a crowded interstate highway in rural Ohio with cruise control engaged, the vehicle suddenly and without warning lost propulsion. Traffic included semi-trucks and other vehicles, with limited shoulder availability. The sudden loss of acceleration at highway speed created an immediate risk of rear-end collision and left the vehicle unsafe to operate. Confirmation or reproduction: Prior to the failure, in July 2024 at approximately 92,000 miles, I reported abnormal oil consumption to an authorized Volvo dealer and raised a known Volvo service advisory related to oil consumption in the T5 Drive-E engine. The dealer acknowledged the advisory but refused testing, stating the vehicle did not meet Volvo’s internal threshold. After the failure, a service agent acknowledged that this issue is known to occur in this model at approximately this mileage. Inspections: The vehicle was serviced at an authorized Volvo dealer in Bethesda, Maryland just days prior to the incident. Following the failure, the vehicle was towed to an authorized Volvo dealer in Columbus, Ohio. Volvo Cars USA has not repaired the vehicle and denied a goodwill request. Warnings or symptoms prior to failure: There were no warning lamps or messages prior to the loss of propulsion. The engine warning light and a “Reduced Engine Performance” message appeared only after power was lost.

VOLVO DEALER DESCRIBE AS ISSUE: Motor mounts: Front lower engine mount collapsed, other engine mount not yet verified. Power Steering: Stiff and hard to turn wheels. Transmission: Transmission shift sometimes is not easy to move up to down.

The contact owned a 2015 Volvo XC60. The contact stated that while driving on a main road at 25 MPH, when a message was displayed on the instrument panel that stated "Engine Performance Degraded" and the vehicle experienced a significant reduction in automotive power, the contact proceeded to pull over and a few moments later smoke was emitted from the front end of the vehicle, the contact immediatley exited the vehicle and shortly afterwards the vehicle was engulfed in flames. The contact mentioned that the vehicle was serviced at the dealer prior to the fire. The origin of the fire was unknown. The vehicle was unoccupied during the fire. The location of the fire was the front passenger side of the engine compartment. The fire department arrived to extinguish the fire. A fire department report was filed. A police report was not filed. The vehicle was destroyed. The manufacturer was not notified of the failure. The approximate failure mileage was 108,000.

Chest clip is magnetized to assist with closing the clip - my clip does not stay latched shut, pops open at a slight push. I have another one of these seats, manufactured at a later date, and the chest clip needs the buttons pushed to open, so I know this is incorrect. Chicco does not feel the need to replace the seat, said they will send me a new retainer clip. If there was an option to attach a video to this complaint, I would.

02/15/2025 I received a letter for oil consumption recall that was dated on 02/03/2023. Appointment was made same day I received the letter on 02/15/2023 and appointment couldnt be set sooner then 02/23/2023 which is the date the Oil consumption was done at Volvo of Bellevue. They changed the oil and sealed it and had me drive it 1000 miles, they said I didn't have an oil consumption problem and I disagreed because I told them I have to put in oil all the time. They said it has exceeded the 8yr or 100K miles of the extended warranty of the vehicle which ever comes first. I argued it had less then 100K miles when I got the letter on 02/15/2023 and the appointment couldnt be set til 02/23/2025 and Volvo of Bellevue said not to worry about it and they would take care of the recall. But after they had me pay for the oil change they said it exceeded the 100K miles and 8 yrs age of the vehicle. I argued the letter was sent to me after the vehicle was 8 years old and the avg miles of 12K was over 100K miles and I argued this was a known problem with Volvo but they kept on selling these vehicles knowing these vehicles have oil consumption problems. They refused to fix the car unless I paid them Thousands and thousands and thousands of dollars. I trusted what they told me that there was no oil consumption and in less then 7K miles later my engine smoked from their oil change and there was no oil in the vehicle as the engine had consumed all the oil and my car sat in my driveway for 22 months and I replaced many parts and still car wouldn't run. I took it back to Bellevue Volvo on 07/23/2025 to see what was wrong with the vehicle and they said the pistons were bent.

In approximately 2016 we noticed a strong smell of gasoline around our new car. There was a puddle of gasoline under the car in our garage. We had the car towed to the Volvo dealership and they replaced some fuel-line components under the hood. Two days ago we started to notice a strong smell of gasoline in the passenger compartment of the vehicle. I lifted the hood and and removed the engine cover. I noticed the fuel sensor on top of the engine had fuel on it. I went to the Volvo dealer and they would not sell me a new sensor, they no longer sold just the sensor. Now, you have to buy an improved sensor and fuel line combination kit. I had the car towed to a shop as it was not safe to drive with leaking fuel. It would seem to me if Volvo was having issues with the fuel sensor that required them to quit selling the original part and re-engineer the replacement part with a new hose that Volvo is aware of a problem. This is the second gasoline leak that we have had on this vehicle related to these fuel lines and sensors.

The vehicle's Supplemental Restraint System (SRS) safety network experienced a total electrical blackout, resulting in complete airbag non-deployment during a severe unibody-deforming hit-and-run collision. The vehicle was stationary when a high-speed car rammed the passenger side and front profile. Kinetic forces split the cast aluminum steering rack housing completely in half, fractured front CV axle joint cages, and shifted the engine subframe mounts (creating physical gaps and shiny mechanical abrasions beneath the rust layer). Despite catastrophic structural distortion—which twisted the greenhouse safety cage and cracked the windshield directly beneath the laser cluster—zero front, side, or curtain airbags deployed. No dashboard SRS warning lights illuminated prior to or after the crash.A post-crash scan by a Master Mechanic confirms high-speed CAN-bus fragmentation, storing module timeouts U016700, U042268, and steering column resistance deployment inhibitors B1C0224, B1CO424, B1C0524. Additional codes include P134600, P134613, P261086, P0A0F68, C006468, B109B15, B116415, and B108467.Teardown reveals extensive, pre-existing saltwater intrusion residue inside passenger footwell fuse blocks (Centers B/C) and the under-hood relay box, plus green cupric carbonate oxidation on chassis grounds. This induced extreme electrical resistance, blinding the SRS module's ability to read the crash pulse. Occupant safety was heavily compromised; the driver sustained a severe concussion, whiplash, and active neurological time-loss blackouts after being struck by flying cabin cargo during the pulse. Both front seatbelt receiver buckles permanently bound and locked. The vehicle was inspected by local police under an active criminal hit-and-run report. Diagnostic logs are preserved and available for federal review.

MY COMPLAINT IS REGARDING THE POOR DESIGN ON FRONT PASSENGER AIRBAG. FIRSTLY AFTER INFLATION THE AIRBAG DAMAGE THE DASHBOARD, YOU WILL NEED A BRAND NEW DASHBOARD IF YOUR AIRBAG GOING OFF. SECOND HOW IS POSSIBLE THE AIRBAG BEEN DESIGNED TO AFFECT THE WINDSCREEN BY BREAKING IT IF INFLATED ? IS THAT PART OF THE DESIGN OR THIS SHOULD NOT HAPPENED IN THIS INSTANCE? PLEASE FIND THE PHOTOS ATTACHED WITH THIS COMPLAINT.

WE HAVE IN AT LEAST 2 OCCASIONS EXPERIENCE THE FEATURE "CITY SAFETY" ON OUR VOLVO XC60 2015 , BRAKING TO A STOP WHILE WE ARE IN TRAFFIC FOR NO APPARENT REASON. THE COMPANY AS WELL AS THE DEALERSHIP CLAIM THIS IS HOW THE FEATURE IS SUPPOSE TO WORK . ACCORDING TO THEM THE SOFTWARE HAS ITS LIMITATIONS AND THESE LIMITATIONS INCLUDE THE CAR STOPING ABRUPTLY AND DANGEROUSLY. THE FEATURE CAN BE TURNED OFF BUT IT WILL RESET ITSELF TO ON EVERY TIME THE CAR IS RESTARTED. THE ADVICE WAS FOR US TO TURN THE FEATURE OFF EVERY TIME WE DRIVE IN THE CITY AND OR THROUGH FOG WITH DEFEATS THE PURPOSE OF A FEATURE CALLED "CITY SAFE" . WE BELIEVE THAT THE COMPANY DOES NOT WANT TO ADMIT THAT THE FIRST GENERATION OF THIS FEATURE IS NOT STREET SAFE . THANK YOU

WHEN I PURCHASED THE VEHICLE, I HAD TOLD SACRAMENTO NELLO VOLVO THAT THERE WAS A ISSUE WITH THE HANDLING OF THE CAR. I DID NOT LOOK AT THE ROTORS WHEN I PURCHASED THE VEHICLE. I HAVE BEEN OUT OF THE COUNTRY FIVE TIMES SINCE THE PURCHASE OF THE CAR SO, I HAVE BEARLY DRIVEN THE VEHICLE. I WAS FORTUNATE THAT I WAS DRIVING AT A LOW SPEED WHEN I USED THE BRAKES IN A HARD STOP AND THEY FAILED TO PREVENT A COLLISION. I WAS DRIVING ON A CITY STREET DRIVING NORTH TOWARDS TRAVIS AFB.

The vehicle's Supplemental Restraint System (SRS) safety network experienced a total electrical blackout, resulting in complete airbag non-deployment during a severe unibody-deforming hit-and-run collision. The vehicle was stationary when a high-speed car rammed the passenger side and front profile. Kinetic forces split the cast aluminum steering rack housing completely in half, fractured front CV axle joint cages, and shifted the engine subframe mounts (creating physical gaps and shiny mechanical abrasions beneath the rust layer). Despite catastrophic structural distortion—which twisted the greenhouse safety cage and cracked the windshield directly beneath the laser cluster—zero front, side, or curtain airbags deployed. No dashboard SRS warning lights illuminated prior to or after the crash.A post-crash scan by a Master Mechanic confirms high-speed CAN-bus fragmentation, storing module timeouts U016700, U042268, and steering column resistance deployment inhibitors B1C0224, B1CO424, B1C0524. Additional codes include P134600, P134613, P261086, P0A0F68, C006468, B109B15, B116415, and B108467.Teardown reveals extensive, pre-existing saltwater intrusion residue inside passenger footwell fuse blocks (Centers B/C) and the under-hood relay box, plus green cupric carbonate oxidation on chassis grounds. This induced extreme electrical resistance, blinding the SRS module's ability to read the crash pulse. Occupant safety was heavily compromised; the driver sustained a severe concussion, whiplash, and active neurological time-loss blackouts after being struck by flying cabin cargo during the pulse. Both front seatbelt receiver buckles permanently bound and locked. The vehicle was inspected by local police under an active criminal hit-and-run report. Diagnostic logs are preserved and available for federal review.

DRIVING IN A PARKING LOT RAN HEAD ON INTO LIGHT POLE WITH CONCRETE BOTTOM AT LESS THAN 10MPH. ALL AIRBAGS DEPLOYED AND RIGHT WRIST SEVERELY BURNED. ALMOST NO DAMAGE TO THE BUMPER INSURANCE CLAIM PROPOSED AT 9400 TO GET FIXED. ## VIN PASSED ## XC60 T5 2015 ##

The vehicle shakes and engine abruptly shuts off even after a new tune up

SINCE PURCHASED, ENGINE DIES, DOES NOT RESPOND TO THROTTLE. TAKEN TO DEALER SEVERAL TIMES, ESCALATED TO VOLVO. NO CODES, NO TROUBLE FOUND. ON TUESDAY VEHICLE STRANDED IN INTERSECTION, NO POWER. MY WIFE DESPERATELY PUMPED THE ACCELERATOR WITH NO REACTION UNTIL AT LAST THE ENGINE CAME TO LIFE, ALLOWING HER TO CLEAR THE INTERSECTION. THIS WAS A NEAR MISS ACCIDENT. THIS IS THE THIRD NEAR MISS. VOLVO FACTORY TECHNICIAN DECLARED NO FAILURE ON THE BASIS OF A TEST DRIVE, AND NO CODES.

Since buying our xc60 Feb 2022, anytime we have our grandchildren we buckle their high back car seats in the rear seat of our volvo. Every time we install the car seats, the seat belts will not lock after being buckled. The implications of a seat belt failing to lock a car seat down could he catastrophic. It doesn't matter how many times we expand the belt and release it, tap the brake, buckle or unbuckle the belts will not lock. This poses a life threatening danger to children who are supposed to be safely secured in their seats. Coincidentally, the driver belt randomly locks sometimes even choking me if I lean forward quickly to get a better view. This happens without any sudden braking or change of speed. I have not visited a service center regarding the issue yet, I plan to address the issue at the upcoming vehicle maintenance and service appointment. Parents or caregivers need to be aware of this possibly dangerous failure. I check the belt tightness for our grandchildren car seats every time we stop. Until there is a resolution in place, I will attempt to find something that will keep the belt locked for a temporary solution. Please investigate for more possible complaints and issue a warning regarding this issue.

Seat belt loose and doesn’t tighten with sudden stops. Consumer stated that dealer has not contacted her about replacing recalled seatbelt.*JB Consumer notified dealer multiple times and their response was, “we’re very busy and we need to get the part. You will get a call when it comes in.

The vehicle's Supplemental Restraint System (SRS) safety network experienced a total electrical blackout, resulting in complete airbag non-deployment during a severe unibody-deforming hit-and-run collision. The vehicle was stationary when a high-speed car rammed the passenger side and front profile. Kinetic forces split the cast aluminum steering rack housing completely in half, fractured front CV axle joint cages, and shifted the engine subframe mounts (creating physical gaps and shiny mechanical abrasions beneath the rust layer). Despite catastrophic structural distortion—which twisted the greenhouse safety cage and cracked the windshield directly beneath the laser cluster—zero front, side, or curtain airbags deployed. No dashboard SRS warning lights illuminated prior to or after the crash.A post-crash scan by a Master Mechanic confirms high-speed CAN-bus fragmentation, storing module timeouts U016700, U042268, and steering column resistance deployment inhibitors B1C0224, B1CO424, B1C0524. Additional codes include P134600, P134613, P261086, P0A0F68, C006468, B109B15, B116415, and B108467.Teardown reveals extensive, pre-existing saltwater intrusion residue inside passenger footwell fuse blocks (Centers B/C) and the under-hood relay box, plus green cupric carbonate oxidation on chassis grounds. This induced extreme electrical resistance, blinding the SRS module's ability to read the crash pulse. Occupant safety was heavily compromised; the driver sustained a severe concussion, whiplash, and active neurological time-loss blackouts after being struck by flying cabin cargo during the pulse. Both front seatbelt receiver buckles permanently bound and locked. The vehicle was inspected by local police under an active criminal hit-and-run report. Diagnostic logs are preserved and available for federal review.

WHEN I PURCHASED THE VEHICLE, I HAD TOLD SACRAMENTO NELLO VOLVO THAT THERE WAS A ISSUE WITH THE HANDLING OF THE CAR. I DID NOT LOOK AT THE ROTORS WHEN I PURCHASED THE VEHICLE. I HAVE BEEN OUT OF THE COUNTRY FIVE TIMES SINCE THE PURCHASE OF THE CAR SO, I HAVE BEARLY DRIVEN THE VEHICLE. I WAS FORTUNATE THAT I WAS DRIVING AT A LOW SPEED WHEN I USED THE BRAKES IN A HARD STOP AND THEY FAILED TO PREVENT A COLLISION. I WAS DRIVING ON A CITY STREET DRIVING NORTH TOWARDS TRAVIS AFB.

TL* THE CONTACT OWNS A 2015 VOLVO XC60. THE CONTACT STATED THAT THE FRONT DRIVER AND PASSENGER SIDE WHEEL HUBS FAILED. THE CONTACT HEARD A GRINDING, THUMPING, AND CLUCKING NOISE WHILE TURNING LEFT OR RIGHT WHEN DRIVING IN LOCAL TRAFFIC. THE VEHICLE AND THE FRONT DRIVERS SIDE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO FOUND THAT THE FRONT WHEEL HUBS WERE SEPARATED. THE VEHICLE WAS TAKEN TO PARKWAY VOLVO (5920 MARKET STREET, WILMINGTON, NC 29405, (910)-392-4888) AND THE FRONT PASSENGER SIDE WHEEL HUB WAS REPAIRED WITH HUB SERVICE KIT PART NUMBER: 31360096. THE CONTACT STATED THAT THE SERVICE KIT CONTAINED A HUB PLATE AND SCREWS. THE MANUFACTURER PROVIDED A TECHNICAL SERVICE BULLETIN FOR THE WHEEL HUB FAILURE (TSB NUMBER: TJ25329). THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 52,000. *DT

I HAVE SERIOUS QUESTIONS ABOUT HOW A SMALL BUMP THAT SCRAPED THE FRONT TIRE, BUT DID NOT EVEN SCRAPE THE EXTERIOR OF THE CAR COULD CAUSE THE ENTIRE REAR END SUSPENSION AND STABILIZATION BAR TO HAVE TO BE COMPLETELY REPLACED. ARE THERE STRUCTURAL PROBLEMS WITH THE VOLVO XC60S THAT COULD CASES THIS? THE CAR WASN'T MOVING MORE THAN 10 MPH AS IT WAS CROSSING AN INTERSECTION FROM A STANDSTILL AT A LIGHT IN A CITY WHEN THE RIGHT TIRE BUMPED SOMETHING IN THE ROAD. IT WAS GOING STRAIGHT.

THE TINTING ON THE REAR WINDOW IS SO DARK, IT MAKES IT ALMOST IMPOSSIBLE TO SEE ANYTHING WHEN DRIVING. I HAVE TO RELY ON THE SIDE MIRRORS ONLY TO SEE IF THERE IS ANYTHING BEHIND ME. IT BECOMES EXTREMELY CRITICAL WHEN TRYING TO BACK UP USING THE REAR VIEW MIRROR. YOU CAN'T SEE ANY DETAILS AND I HAVE SCRAPED OBJECTS BEHIND THE CAR.

THERE IS AN ACCORDION STYLE PIECE ON THE LEFT AND RIGHT SIDE OF THE SUNROOF THAT EXPANDS WHEN THE SUNROOF IS OPENED AS A VENT. THE LEFT (DRIVER) SIDE ACCORDION PIECE BECAME LOOSE AND FELL ON MY HEAD THREE TIMES. IT WAS REPAIRED BY THE DEALER I PURCHASED THE VEHICLE FROM TWICE. WHEN I TOOK THE VEHICLE TO THE DEALER THE FIRST TIME I WAS INFORMED THAT PART HAS FALLEN OFF OF MANY VEHICLES. THE PERSON THAT SCHEDULED THE APPOINTMENT INFORMED ME SHE WAS GOING TO WATCH THE TECHNICIAN AS THEY REINSTALL THE PART SO SHE CAN REINSTALL OTHERS. A SERVICE REPORT WASN'T MADE BY THE DEALER BECAUSE IT TOOK LESS THAN TWO MINUTES FOR THE PART TO BE REPAIRED. *TR