2025 Volvo XC60 Visibility Problems

2025 Volvo XC60 Plus B5, 23,317 miles. The driver's-side exterior mirror changes position without driver command, creating a safety risk due to an incorrect rearward/adjacent-lane view. This has already contributed to a close call when my wife drove the vehicle without realizing the mirror had changed from its previously set position. The issue is movement of the mirror glass within the housing, NOT the power-folding mechanism, which operates normally. When the vehicle is unlocked, the driver's mirror may move to an incorrect/random position. The position also does not consistently match the Driver 1 memory setting or the driver profile linked to Key 1. Pressing Driver 1 can move the mirror to another position; approximately 20 seconds later, pressing the same button can cause it to move again, despite no change to the saved setting. The mirror position can also change after the vehicle is shut down and restarted approximately 30 minutes later. Key 1 is linked only to my profile. I have repeatedly resaved Driver 1 settings, rebooted the system, and previously recreated the driver profile. Reverse mirror tilt is NOT enabled. The vehicle was taken to an authorized Volvo dealer in August 2026 for a similar driver's-side mirror problem. The dealer identified error codes and replaced the mirror motor. After additional reboot/profile troubleshooting, the mirror operated correctly. The current problem began/recurred after Volvo software update 5.2.16. The unexpected mirror movement can occur without the driver's knowledge. If unnoticed, the driver may have an incorrect view of adjacent traffic when changing lanes or merging. Because this has already contributed to a close call, I believe the recurring uncommanded mirror movement presents a vehicle safety defect involving the mirror hardware, software, or memory/profile system.

NHTSA ID

11769076

Incident

Oct 2, 2026

It appears, that due to a production defect, the right and left rear driver and passenger side windows are permanently fogged up making it difficult to see when driving. I have seen other reports that make the same observation, , but there apparently is no safety or production recalls by Volvo. This is definitely a production and a safety issue!

NHTSA ID

11760966

Incident

Dec 31, 1969

I own a 2025 Volvo XC60 plug-in hybrid (PHEV). The vehicle has recurring software defects that create a serious safety risk. First, the infotainment and central control system repeatedly reboots while I am driving. On a single trip from Washington, DC to Burlington, Vermont, the system rebooted approximately 8 to 10 times. It has also rebooted within minutes of starting the vehicle during local driving. Each reboot blanks the center display, which disables the backup/parking camera and interrupts the speedometer and driver-information display, climate controls, and other functions. Losing these displays and controls while the vehicle is in motion is a significant safety hazard. Second, after installing a Volvo over-the-air (OTA) software update, the vehicle was rendered completely inoperable. It would not unlock or start and could not be accessed through the key fob or the Volvo Cars app, and it had to be towed to the dealer. Based on numerous owner reports, failed OTA updates that disable the vehicle this way are a known, recurring problem on these models. Third, the front and rear parking cameras have both cracked during normal use, with no impact damage, and the vehicle displays a "parking cameras need cleaning" message at nearly every stop. No crash or injury has occurred. I have reported these issues to the selling dealer and to Volvo customer care. The reboot and lockout problems are recurring and have not been durably resolved.

NHTSA ID

11745517

Incident

Jun 19, 2026

While parked in full sun the windshield cracked spontaneously, perhaps the result of thermal expansion. The linear length of the resulting crack was over 12 inches, running through the center sensor array. The car was inspected by a Volvo Service Center manager who found no evidence of impact. Nevertheless, Volvo conducted a formal inspection at an offsite facility and declined to warrant the defect. Spontaneous windshield failure is a clear risk to drivers and passengers.

NHTSA ID

11739468

Incident

Apr 14, 2026

The 360 camera system stopped working on my 2025 Volvo XC60 PHEV today without warning. When I put the vehicle in reverse, the camera view window showed up on the screen with a top down of the vehicle, but the surroundings were black and each camera symbol showed up as orange with a cross out through it. Rebooting the system twice did not solve the issue. The software version is 3.7.0 which is the most up to date release.

NHTSA ID

11682943

Incident

Aug 25, 2025

My 2025 Volvo XC60 Plug-in hybrid Ultimate package was built with laminated rear passenger windows. The car is less than one-year old and both rear passenger windows are very cloudy (see attached), obstructing the vision of the driver in situations such as when changing lanes or parking. This could easily contribute to an accident on the highway or endanger children or pets in driveway conditions. The occurrence of this defect can be found in multiple social media posts and appears to be limited to the XC60 model with the Ultimate package. My Volvo dealer agreed that both windows have significant cloudiness during my August 2025 service visit. Even after submitting photos of the cloudiness, Volvo corporate, while acknowledging the condition, refuses to remedy the defect.

NHTSA ID

11682821

Incident

Aug 15, 2025

The rear side windows on my 2025 Volvo XC60 B5 Plus AWD exhibit a persistent “smoky” or hazy appearance when viewed through the rearview mirror or directly from inside the cabin. The issue is most noticeable during daytime when light hits the glass at an angle, or at night when headlights from other vehicles shine through the rear windows. The affected glass appears to have a bluish or foggy tint that creates a distorted or “cold” appearance, reducing rearward visibility. This appears to be a defect with the window glass itself—possibly related to factory tinting, lamination, or an optical coating. The windows are original and available for inspection upon request. Safety Risk: This visual distortion significantly impairs rear visibility, especially when relying on mirrors at night or during lane changes. It compromises safe operation of the vehicle by creating unclear visual cues. Passengers and other road users are at risk due to reduced driver awareness of approaching vehicles or obstacles. Dealer Confirmation: I have not yet received formal acknowledgment or confirmation from the dealership, but I plan to raise the issue at my next service appointment. Online forums and other owner reports suggest this is a known issue affecting multiple recent Volvo models. Inspection: The vehicle has not yet been inspected for this issue by Volvo, police, or insurance representatives. I am willing to make the vehicle available for inspection. Warning Messages: There were no warning lamps or dashboard alerts associated with this issue. The condition was present from the time of delivery and has not worsened but remains consistently visible.

NHTSA ID

11667577

Incident

May 1, 2025

Both my rear windows have a haze on them, which interferes with my visibility in direct sun.

NHTSA ID

11620498

Incident

Sep 26, 2024