2004 Volvo XC70 Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2004 Volvo XC70, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Fuel system3329.7%
- Suspension1614.4%
- Electrical1412.6%
- Transmission76.3%
- Driver assistance65.4%
- Interior & seats65.4%
- Airbags65.4%
- Brakes43.6%
- Powertrain (other)43.6%
- Engine32.7%
- Seat belts32.7%
- Visibility21.8%
- Exterior lighting21.8%
- Tires & wheels21.8%
- Body & structure10.9%
- Other / unspecified10.9%
- Steering10.9%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Fuel system
Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.
From owner reports, verbatim
I own a 2004 Volvo XC70 that is experiencing the same fuel pump defect described in Recall R220 / NHTSA Campaign 09V483000 (fuel pump leak). My vehicle exhibits fuel system problems consistent with the recall description. However, my VIN is not included in the current recall population. When I contacted Volvo, I was told my case (ID #250827-000998) was escalated to corporate, but I was later informed that no goodwill assistance would be provided because my VIN is not covered. I specifically requested written confirmation of this determination. This defect poses a safety risk that aligns with the existing recall, and I believe additional vehicles outside the current VIN range may be affected. I am requesting that NHTSA review whether the recall should be expanded to include vehicles like mine.
My car kept getting a light for its coolant levels despite me filling it with proper coolant-I noticed a leak of coolant on the ground & upon getting it inspected from an independent service center, they told me the issue was my radiator so we got the part to fix it and a week later fixed the radiator and I didn’t get the light for coolant again. Although the independent service center told me that i actually had a fuel leakage due to my pump and described the issues I’ve been having with my car for a few months as signs to what problems this is causing, this meaning a funky fuel smell, my car struggling to fully turn on-needing multiple tries to actually fully turn on etc. this puts my safety at risk because fuel leakage is extremely dangerous for multiple reasons. Not inspected by manufacturer police or insurance reps. Other than the coolant light issue and the noticed continued leak after the coolant leakage was fixed. After looking into this issue online I found a recall notice from VOLVO and called them and they claimed my car wasn’t on this recall notice but my year and model is indeed listed and since im having the same problem as the recall listed its concerning me.
Suspension
Reports naming suspension components — springs, struts, shocks, control arms and related hardware.
From owner reports, verbatim
BOTH FRONT COIL SPRINGS BROKE WHILE GOING STRAIGHT AT LOW SPEED. VEHICLE IS NOT USED OFF ROAD. REPAIR REQUIRED STRUT REPLACEMENT. DEALER SAID THIS IS A VERY COMMON PROBLEM FOR VOLVO. THIS IS A MAJOR SAFETY HAZARD. WHY IS THERE NO RECALL?
WHILE DRIVING AT ANY SPEED NOTED RUMBLING NOISE FROM LEFT FRONT END WITH RIGHT HAND TURN. FOUND TO HAVE BROKEN LEFT FRONT SPRING. MECHANIC INFORMS ME THAT THIS IS A COMMON PROBLEM IN VOLVOS. *TR
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
THIS COMPLAINT IS FOR A 2004 VOLVO XC70. THIS CAR HAS SOME SERIOUS PROBLEMS WITH ITS VARIOUS MODULES. WHEN DRIVING ON A BUSY INTERSTATE HIGHWAY, THE CAR JERKED AS IF THE TRANSMISSION WAS SLIPPING. AFTER THIS A WARNING LIGHT STATING "BRAKE FAILURE; PULL OVER SAFELY" ILLUMINATED. CAR WENT INTO LIMP MODE WHILE ON THE HIGHWAY IN FAST-MOVING TRAFFIC. GOT CAR TO A PARKING LOT AND WAITED ABOUT 30 MINUTES. CAR STARTED AND I WAS ABLE TO DRIVE IT HOME, ALTHOUGH BEING ABOUT 50 MILES AWAY. CAR WENT IN TO LIMP MORE AGAIN DURING DRIVE AND LOST ALL DASH INDICATORS, INCLUDING TURN SIGNALS, SPEEDOMETER AND ODOMETER. LIGHT FOR "CHECK ENGINE" WAS ILLUMINATED. AFTER MECHANIC RESET CODES, HE STATED THAT IT MIGHT BE THE ECM OR TCM. I SENT OFF THE ECM FOR DIAGNOSIS AND IT CAME BACK WITHOUT ANY ERRORS. I THEN SENT OFF THE TCM AND LEARNED THAT IT NEEDED REPAIR. AFTER RECEIVING THE REPAIRED TCM UNIT, WE RE-INSTALLED AND CAR DROVE FOR A COUPLE OF DAYS. I TOOK THE CAR FOR A 6-HOUR ROUND TRIP DRIVE THIS PAST WEEKEND AND HAD ONE INCIDENT OF THE JERKING, BUT WITHOUT ANY OTHER ISSUES. AFTER LETTING THE CAR SIT IN THE DRIVE FOR AROUND 20 MINUTES, I TRIED STARTING IT ONLY TO GET ANOTHER "CHECK ENGINE" LIGHT AND INOPERABLE DASH INDICATORS (SPEEDOMETER, ODOMETER, TURN SIGNALS, ETC.). TOOK THE CAR TO A VOLVO DEALERSHIP TODAY FOR A DIAGNOSIS. THEY STATED THAT THERE WAS NO CONTACT OCCURRING WITH THEIR COMPUTER DIAGNOSTIC SYSTEM. THEY RECOMMENDED A REPLACEMENT OF THE CEM AS A FIRST STEP WITH NO GUARANTEE THAT THE PROBLEM RESIDES IN THE THAT MODULE. THAT PART INSTALLED IS OVER $1,100. THIS IS MY FIFTH VOLVO, AND UNDOUBTEDLY, THE WORST YET. I AM CONSIDERING JUNKING IT AND LEAVING VOLVO IN MY PROVERBIAL REAR VIEW. IT IS ASTOUNDING THAT VOLVO HAS NOT OFFERED A RECALL AS THIS IS CLEARLY A SAFETY HAZARD. PERHAPS IT TAKES PEOPLE DYING FOR CAR COMPANIES TO OWN UP TO FAULTY BUILDING.
THE CAR LOCKS BY ITSELF AUTOMATICALLY WHEN KEY IS IN IGNITION AND YOU STEP AWAY FROM CAR LEAVING YOU LOCKED OUT. ACCORDING TO THE DEALER, THIS IS A "FEATURE" OF THIS CAR. AMONG ALL THE CARS I HAVE OWNED AND DRIVEN THIS IS THE ONLY THAT DOES THIS, VOLVO NEEDS TO CORRECT HIS ISSUE.
Transmission
Reports naming the automatic or manual transmission, including shifting behaviour, shudder, slipping and transmission control modules.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2004 VOLVO XC70. THE CONTACT WAS DRIVING APPROXIMATELY 25 MPH WHEN THE TRANSMISSION SLIPPED. THE FAILURE PERSISTED FOR APPROXIMATELY FOUR MONTHS BEFORE THE VEHICLE WAS REPAIRED. THE VEHICLE WAS TAKEN TO THE DEALER FOR THE FAILURE AND THE DEALER REPLACED THE TRANSMISSION. SHE THEN CONTACTED THE MANUFACTURER AND THEY WERE WILLING TO TAKE THE LIABILITY FOR A PORTION OF THE REPAIR COSTS. THE FAILURE MILEAGE WAS 57,544 AND THE CURRENT MILEAGE WAS 59,000.
TL*THE CONTACT OWNS A 2004 VOLVO XC70. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE WOULD MAKE A VIOLENT JERK WHEN ACCELERATING AND DECELERATING. THE VEHICLE WAS INSPECTED BY A DEALER WHO INFORMED THE CONTACT THAT SHE NEEDED TO REPLACE THE TRANSMISSION. THE VEHICLE HAD NOT BEEN REPAIRED. THERE WAS ALSO A FAILURE WITH THE BRAKES. THE CONTACT NOTICED THE ABS LIGHT ILLUMINATED ON THE INSTRUMENTAL PANEL AFTER SHE TRIED TO DECELERATE AND THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER. THE DEALER INSPECTED THE VEHICLE AND INFORMED THE CONTACT THAT THERE WAS A FAILURE WITHIN THE ABS MODULE AND IT NEEDED TO BE REPLACED. THE REPAIRS FOR THE ABS MODULE HAD NOT BEEN PERFORMED. THE FAILURE MILEAGE WAS APPROXIMATELY 53,000. UPDATED 02/07/11 *BF UPDATED 02/14/11
Too few reports in this category for a page of its own — they appear in the full complaint list.
Driver assistance
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.
From owner reports, verbatim
My car kept getting a light for its coolant levels despite me filling it with proper coolant-I noticed a leak of coolant on the ground & upon getting it inspected from an independent service center, they told me the issue was my radiator so we got the part to fix it and a week later fixed the radiator and I didn’t get the light for coolant again. Although the independent service center told me that i actually had a fuel leakage due to my pump and described the issues I’ve been having with my car for a few months as signs to what problems this is causing, this meaning a funky fuel smell, my car struggling to fully turn on-needing multiple tries to actually fully turn on etc. this puts my safety at risk because fuel leakage is extremely dangerous for multiple reasons. Not inspected by manufacturer police or insurance reps. Other than the coolant light issue and the noticed continued leak after the coolant leakage was fixed. After looking into this issue online I found a recall notice from VOLVO and called them and they claimed my car wasn’t on this recall notice but my year and model is indeed listed and since im having the same problem as the recall listed its concerning me.
I HAVE BEEN BRING MY CAR TO A VOLVO DEALER IN MY AREA FOR ABOUT 6 YEARS. I THOUGHT THAT I COULD TRUST THEM. STARTING IN 2014 I NOTICED THAT THE TRACTION CONTROL LIGHT WOULD APPEAR WHEN DRIVING DURING WET CONDITIONS AND IF I HIT A POTHOLE OF WHICH WE HAVE MANY HERE. I TOLD THE DEALERSHIP ABOUT THIS ON TO 2 DIFFERENT VISITS. BOTH TIMES THEY SAID THEIR WAS NO PROBLEM. WHEN I TOOK MY CAR TO AN INDEPENDENT REPAIR SHOP FOR A SECOND OPTION FOR AN ALTOGETHER DIFFERENT ISSUE, IT WAS DISCOVERED DURING A TEST DRIVE BY THE LEAD MECHANIC THAT MY CAR WAS NOT DRIVING IN AWD. THAT VOLVO DEALERSHIP AND THEIR MECHANICS PUT, ME AND MY FAMILY IN DANGER. UNFORGIVABLE. THIS ISSUE(S) OCCURRED WHILE DRIVING (IN MOTION) IN HEAVY TRAFFIC AS I LIVE IN A LARGE CITY AND WITH ELDERLY PASSENGERS AS I WAS A VOLUNTEER DRIVER FOR THE ELDERLY.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Interior & seats
Reports naming seats, latches, locks, linkages and interior fittings.
From owner reports, verbatim
My car kept getting a light for its coolant levels despite me filling it with proper coolant-I noticed a leak of coolant on the ground & upon getting it inspected from an independent service center, they told me the issue was my radiator so we got the part to fix it and a week later fixed the radiator and I didn’t get the light for coolant again. Although the independent service center told me that i actually had a fuel leakage due to my pump and described the issues I’ve been having with my car for a few months as signs to what problems this is causing, this meaning a funky fuel smell, my car struggling to fully turn on-needing multiple tries to actually fully turn on etc. this puts my safety at risk because fuel leakage is extremely dangerous for multiple reasons. Not inspected by manufacturer police or insurance reps. Other than the coolant light issue and the noticed continued leak after the coolant leakage was fixed. After looking into this issue online I found a recall notice from VOLVO and called them and they claimed my car wasn’t on this recall notice but my year and model is indeed listed and since im having the same problem as the recall listed its concerning me.
I AM ORIGINAL OWNER. CAR HAS 135K MILES. WHILE DRIVING, DRIVER'S SIDE SEAT WARMER ALMOST STARTED FIRE. I SMELLED AND SAW SMOKE FROM SIDE OF SEAT. MELTED SIDE OF SEAT AND LEFT HOLE. I PULLED OVER AND PUT OUT BEFORE ANY FLAMES.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Airbags
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.
From owner reports, verbatim
I received a recall notice for the defective driver airbag. The nearest dealership is 10 hours away. I called Customer care and they said I would be responsible to transport my Volvo to the dealership in Billings Montana. The vehicle is a 2004 Volvo with 188k miles. Expense and travel is prohibitive to me. I am on a fixed income and I would worry about making a 20hr round trip in an older car. My desire is to gift this car to my granddaughter when she gets her driver's lic. I could not forgive myself if the driver's airbag deployed and the result could be serious injury or death. I contacted the Volvo Customer Care service and they said they could transport the car one way. can you help?
I've been waiting for a recall repair (Recall R10136: Driver Airbag) for 5 months and a local Volvo dealer said that they haven't received necessary parts for months. This is a matter of safety and Volvo should prioritize safety. First appointment with the local dealer was Jan 14 that was canceled by the dealer due to part shortage. Second appointment was on June 15 and it was canceled again by the dealer for the same reason.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Brakes
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.
From owner reports, verbatim
WHILE BACKING OUT OF A PARKING PLACE, I FELT A SENSATION OF GOING OVER A BUMP. I STOPPED THE CAR AND EXAMINED AROUND AND UNDER THE CAR. NO OBJECT OR "BUMP" ITEM WAS SEEN. I DROVE SLOWLY AND EXPERIENCED METALLIC NOISES COMING FROM THE CAR. UPON HAVING THE CAR CHECKED BY MY REGULAR GARAGE, IT WAS DETERMINED THAT THE EMERGENCY BRAKE HAD BROKEN. I HAVE HAD IT REPLACED (VERY EXPENSIVE) AND THE MECHANIC SAID HE HAD NEVER SEEN THIS TYPE OF EMERGENCY BREAK DAMAGE BEFORE. OTHER OWNERS OF THIS VEHICLE MAY BE HELPED BY THIS INFORMATION. *TR
TL*THE CONTACT OWNS A 2004 VOLVO XC70. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE WOULD MAKE A VIOLENT JERK WHEN ACCELERATING AND DECELERATING. THE VEHICLE WAS INSPECTED BY A DEALER WHO INFORMED THE CONTACT THAT SHE NEEDED TO REPLACE THE TRANSMISSION. THE VEHICLE HAD NOT BEEN REPAIRED. THERE WAS ALSO A FAILURE WITH THE BRAKES. THE CONTACT NOTICED THE ABS LIGHT ILLUMINATED ON THE INSTRUMENTAL PANEL AFTER SHE TRIED TO DECELERATE AND THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER. THE DEALER INSPECTED THE VEHICLE AND INFORMED THE CONTACT THAT THERE WAS A FAILURE WITHIN THE ABS MODULE AND IT NEEDED TO BE REPLACED. THE REPAIRS FOR THE ABS MODULE HAD NOT BEEN PERFORMED. THE FAILURE MILEAGE WAS APPROXIMATELY 53,000. UPDATED 02/07/11 *BF UPDATED 02/14/11
Too few reports in this category for a page of its own — they appear in the full complaint list.
Powertrain (other)
Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.
From owner reports, verbatim
DURING ACCELERATION THE GEARING SLIPS BETWEEN 1ST AND 2ND GEAR CAUSING A VERY HARD SHIFT (DUE TO ENGINE ACCELERATION) WHEN THE 2ND GEAR ENGAGES. IT IS DANGEROUS AT TIMES IN ICE OR SNOW. *TR
NOTICED A SEVERE CHANGE FOR THE WORSE IN THE HANDLING CHARACTERISTICS OF MY VOLVO XC 70 AWD VEHICLE. LOST AWD CAPABILITY, CONFIRMED BY FRONT WHEELS SLIPPING IN LIGHT SNOW. DEALER INSPECTION IDENTIFIED FAILED ANGLE GEAR AND COUPLER, REPAIR PRICE $2500.00 NOT COVERED UNDER WARRANTY. OWNER REPLACED ANGLE GEAR WITH REBUILD UNIT FROM SALVAGE AND A NEW COUPLER.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
THIS COMPLAINT IS FOR A 2004 VOLVO XC70. THIS CAR HAS SOME SERIOUS PROBLEMS WITH ITS VARIOUS MODULES. WHEN DRIVING ON A BUSY INTERSTATE HIGHWAY, THE CAR JERKED AS IF THE TRANSMISSION WAS SLIPPING. AFTER THIS A WARNING LIGHT STATING "BRAKE FAILURE; PULL OVER SAFELY" ILLUMINATED. CAR WENT INTO LIMP MODE WHILE ON THE HIGHWAY IN FAST-MOVING TRAFFIC. GOT CAR TO A PARKING LOT AND WAITED ABOUT 30 MINUTES. CAR STARTED AND I WAS ABLE TO DRIVE IT HOME, ALTHOUGH BEING ABOUT 50 MILES AWAY. CAR WENT IN TO LIMP MORE AGAIN DURING DRIVE AND LOST ALL DASH INDICATORS, INCLUDING TURN SIGNALS, SPEEDOMETER AND ODOMETER. LIGHT FOR "CHECK ENGINE" WAS ILLUMINATED. AFTER MECHANIC RESET CODES, HE STATED THAT IT MIGHT BE THE ECM OR TCM. I SENT OFF THE ECM FOR DIAGNOSIS AND IT CAME BACK WITHOUT ANY ERRORS. I THEN SENT OFF THE TCM AND LEARNED THAT IT NEEDED REPAIR. AFTER RECEIVING THE REPAIRED TCM UNIT, WE RE-INSTALLED AND CAR DROVE FOR A COUPLE OF DAYS. I TOOK THE CAR FOR A 6-HOUR ROUND TRIP DRIVE THIS PAST WEEKEND AND HAD ONE INCIDENT OF THE JERKING, BUT WITHOUT ANY OTHER ISSUES. AFTER LETTING THE CAR SIT IN THE DRIVE FOR AROUND 20 MINUTES, I TRIED STARTING IT ONLY TO GET ANOTHER "CHECK ENGINE" LIGHT AND INOPERABLE DASH INDICATORS (SPEEDOMETER, ODOMETER, TURN SIGNALS, ETC.). TOOK THE CAR TO A VOLVO DEALERSHIP TODAY FOR A DIAGNOSIS. THEY STATED THAT THERE WAS NO CONTACT OCCURRING WITH THEIR COMPUTER DIAGNOSTIC SYSTEM. THEY RECOMMENDED A REPLACEMENT OF THE CEM AS A FIRST STEP WITH NO GUARANTEE THAT THE PROBLEM RESIDES IN THE THAT MODULE. THAT PART INSTALLED IS OVER $1,100. THIS IS MY FIFTH VOLVO, AND UNDOUBTEDLY, THE WORST YET. I AM CONSIDERING JUNKING IT AND LEAVING VOLVO IN MY PROVERBIAL REAR VIEW. IT IS ASTOUNDING THAT VOLVO HAS NOT OFFERED A RECALL AS THIS IS CLEARLY A SAFETY HAZARD. PERHAPS IT TAKES PEOPLE DYING FOR CAR COMPANIES TO OWN UP TO FAULTY BUILDING.
TL* THE CONTACT OWNS A 2004 VOLVO XC70. WHILE DRIVING AT 65 MPH, THE VEHICLE STALLED WITHOUT WARNING AND FAILED TO RESTART. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE CATALYTIC CONVERTER AND THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC CONTROL MODULE NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 132,645.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Seat belts
Reports naming seat belts, buckles, retractors and pretensioners.
From owner reports, verbatim
FRONT PASSENGER SIDE SEAT BELT DOES NOT RETRACT EFFICIENTLY. SOMETIMES THE SEAT BELT CANNOT BE USED AT ALL. IT'S A SAFETY RISK. VOLVO SHOULD REPLACE THE FAULTY SEAT BELT FOR FREE. *TR
FRONT SEAT BELT SHOULDER HARNESS NON-ADJUSTABLE. I AM 5"0 AND NO MATTER HOW I ADJUST THE SEAT THE SHOULDER HARNESS IS ACROSS MY NECK. THIS CAN BE VERY DANGEROUS IN A ACCIDENT. MY HUSBAND IS 5"10" AND HE HAS THE SAME PROBLEM. COMPLAINED TO DEALER AND THEY SAID JUST TO ADJUST SEAT. THAT IS NOT THE SOLUTION.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Visibility
Reports naming windshields, glass, wipers, defrosters and mirrors.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2004 VOLVO XC70. THE CONTACT STATED THAT WATER ENTERED THE VEHICLE THROUGH THE WINDSHIELD. THE VEHICLE WAS TAKEN TO DEALER, WHO ATTEMPTED TO REMOVE THE WATER MOISTURE WITH A CLEANER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 77,000.
SINCE THE PURCHASE IN AUGUST 2003, MY C70 CONVERTIBLE HAS TURNING PROBLEMS AND I CAN'T SAFELY MAKE A U-TURN IN TRAFFIC OR PARK IN A PARKING SPACE. THE WHEEL TURNS ONLY TO A CERTAIN POINT AND THEN STOPS. THE INCOMPETENT VOLVO SERVICE DEPT. HAS SAID THAT I NEED MY "STOPS" ADJUSTED - WHY WOULD THEY BE THERE IN THE FIRST PLACE? I BRING THE CAR IN FOR SERVICE AND THEY DO SOME MEANINGLESS SERVICE AND THE STEERING IS TEMPORARILY FIXED FOR A SHORT PERIOD OF TIME. WHEN I BROUGHT IT IN TO SERVICE ANOTHER TIME, THEY TOLD ME MY TIRES WERE THE WRONG SIZE - IT'S THE TIRES THAT VOLVO PUT ON THE CAR, NOT ME. THE STEERING WHEEL SHAKES SIGNIFICANTLY BETWEEN 30-45 MPH AND, AGAIN, THEY TOLD ME IT'S THE TIRES. THE AUTO-DIM MIRROR DOES NOT DIM SINCE I LEASED THE VEHICLE AND VOLVO SERVICE TOLD ME THAT IT ONLY WORKS WHEN HEADLIGHTS FROM ONCOMING TRAFFIC HITS THE SENSOR. WHAT???? I HAVE LITERALLY BEEN BLINDED BY TRAFFIC BEHIND ME THAT I PULL OVER TO THE SIDE OF THE ROAD UNTIL THEY PASS. THE MIRROR DOES NOT WORK AND IS CAUSING ME NOT TO DRIVE AT NIGHT FOR MY OWN SAFETY. VOLVO HAS PRODUCED AN UNSAFE VEHICLE AND WILL NOT TAKE RESPONSIBILITY FOR IT. I TAKE MY LIFE IN MY HANDS EVERY TIME I GET INTO THE VEHICLE. I KNOW OTHER VOLVO OWNERS THAT ARE EXPERIENCING THE STEERING WHEEL SHAKING PROBLEM AND THEY ARE NOT GETTING SATISFACTION. I HAVE ALSO TALKED OTHER PEOPLE AND ADVISED THEM NOT TO LEASE OR PURCHASE THIS C70 CONVERTIBLE. MY CAR IS 18 MONTHS OLD AND I HAVE ONLY 12000 MILES ON IT BECAUSE I AM FRIGHTENED TO DRIVE IT. *JB
Too few reports in this category for a page of its own — they appear in the full complaint list.
Exterior lighting
Reports naming headlights, tail lights, turn signals and other exterior lighting.
From owner reports, verbatim
ENGINE HESITATION UPON ACCELERATION AND SUDDEN TRANSITION INTO THE "REDUCED ENGINE PERFORMANCE" MODE WHICH WAS EXTREMELY DANGEROUS ON THE FREEWAY. THE INCIDENT HAPPENED SEVERAL TIMES WITH THE FAILURE CODES POINTING TO THE "ETM". IN OTHER CASES THE ENGINE WAS SURGING AFTER START AND THEN WENT BACK TO THE "LIMP" MODE.
THE NEW XENON HEADLIGHTS ON OUR VOLVO XC70 PROVIDE VERY POOR LIGHT IN LOW BEAM MODE WHEN GOING DOWN HILL. WE HAD A NEAR COLLISION DUE TO NOT BEING ABLE TO SEE FAR ENOUGH AHEAD OF THE VEHICLE. THE LIGHTS ARE UNSAFE, ESPECIALLY GOING DOWN HILL. WE HAVE CONTACTED VOLVO ABOUT THIS PROBLEM, THEY STATE THAT THE LIGHTS MEET GOVERNMENT STANDARDS AND THERE IS NO ISSUE. *LA
Too few reports in this category for a page of its own — they appear in the full complaint list.
Tires & wheels
Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2004 VOLVO XC70 EQUIPPED WITH GOOD YEAR ASSURANCE TRIPLETRED TIRES, SIZE 215/65/R16. THE CONTACT WAS DRIVING APPROXIMATELY 65 MPH WHEN THE FRONT DRIVER SIDE TIRE SUDDENLY EXPLODED. THE DRIVER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND THEN COASTED TO THE SIDE OF THE ROAD WHERE THE VEHICLE WAS TOWED TO THE DEALER. THE VEHICLE WAS INSPECTED BY A TIRE DEALER AND THEY ADVISED HER THAT THE TIRE WAS DEFECTIVE AND THAT THE IRE POSSIBLY WAS NOT PROPERLY INFLATED, CAUSING THE FAILURE. THE FRONT DRIVER SIDE TIRE WAS REPLACED. THE FAILURE MILEAGE WAS APPROXIMATELY 13,000.
I JUST PURCHASED A NEW C70 VOLVO AND I AM HAVING SOME PROBLEMS ALREADY. (1) THERE WAS A LITTLE SNOW ON THE GROUND FROM A SNOW DRIFT AND THE VEHICLE WOULD NOT STOP WHEN I PRESSED THE BRAKE PEDAL. THE CAR WAS SLIDING ALL OVER THE PLACE AS IF I WAS ON OIL AND AS THOUGH THE TIRES WERE NOT TOUCHING THE GROUND. SUBSEQUENTLY, I CALLED THE CORPORATE OFFCE 800.452.1552 AND THEY SAID THAT IT'S BECAUSE I HAVE 17 IN LOW PROFILE TIRES ON THE CAR WHICH TENDS TO GET ON TOP OF THE SNOW AND NOW SUGGESTS THAT I PURCHASE 15 IN SNOW TIRES. IS THIS GOING TO BE A PROBLEM IN THE RAIN AS WELL? I ALREADY SPENT $45,000! (2) BECAUSE OF THE DESIGN OF THE CONVERTIBLE TOP, I CAN'T SEE OUT OF THE BACK RIGHT SIDE. THE COMPANY TOLD ME TO READJUST MY MIRRORS AND SAID THAT THE VIEW IS LIMITED IN ALL CONVERTIBLES. I ALMOST HIT SOMETHING BACKING OUT OF A SPACE BECAUSE I COULDN'T SEE (ENTIRE AREA COVERED W/THE BLACKTOP MATERIAL). WHY CAN'T THEY INSERT A SMALL PLASTIC-LIKE WIDOW THERE? (3) THE BACK OF MY DRIVER'S SEAT KEEPS LOCKING UP WHEN I PULL IT FOWARD TOWARDS STEERING WHEEL. BY DOING SO, I CAN'T GET INTO THE CAR. IT DOESN'T MATTER IF THE ENGINE IS RUNNING OR NOT. IT HAPPENED 2 TIMES ALREADY AND ONCE I WAS IN THE MIDDLE OF THE STREET BLOCKING TRAFFIC. (I GOT OUT OF THE CAR AND MOVED THE SEAT BACK TO PUT SOMETHING IN THE BACK AND THAT'S WHEN IT GOT STOCK). SOMETIMES, THE SEAT MOTOR WORKS AND OTHER TIMES IT DOES NOT. WHEN I BOUGHT THE CAR, THEY KEPT IT AN ADDITIONAL TWO DAYS BECAUSE THERE WAS A PROBLEM W/THE FRONT SEAT CONTROL MODULE AFFECTING THE DRIVERS SIDE SEAT. THEY ASSURED ME THAT I WAS NOT GETTING A DEFECTIVE VEHICLE. A SERVICE PESON TOLD ME THAT IT'S A REGULAR PROBLEM AND THAT DRIVERS JUST DON'T KNOW HOW TO MOVE THE SEATS PROPERLY. CORPORATE TOLD ME THAT THERE IS NO RECALL AND THAT THE LOCAL LAWS WOULD DETERMINE IF VOLVO COULD BUY MY CAR BACK. DO I HAVE TO WAIT FOR AN ACCIDENT BEFORE NHTSA INVESTIGATES?*AK
Too few reports in this category for a page of its own — they appear in the full complaint list.
Body & structure
Reports naming the vehicle structure, frame, body panels, doors, hood and trim.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2004 VOLVO XC70. THE CONTACT STATED THAT WATER ENTERED THE VEHICLE THROUGH THE WINDSHIELD. THE VEHICLE WAS TAKEN TO DEALER, WHO ATTEMPTED TO REMOVE THE WATER MOISTURE WITH A CLEANER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 77,000.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Other / unspecified
Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.
From owner reports, verbatim
WHILE MY CAR WAS PARKED INSIDE MY GARAGE THERE WAS A SUDDEN "BANG". THE FOLLOWING MORNING I DISCOVERED WHILE BACKING OUT OF GARAGE THAT THE DRIVER SIDE COIL SPRING HAD BROKEN. HAD I BEEN DRIVING WHILE THIS HAPPENED IT WOULD HAVE RESULTED IN THE SHREDDING OF THE FRONT DRIVER SIDE TIRE POSSIBLY RESULTING IN A SEVERE ACCIDENT. THE REASON I OWN VOLVO IS PRINCIPALLY DYE TO IT'S REPUTATION FOR SAFETY. IN FACT, VOLVO USES THE TERM SAFETY IN ALL IT'S ADVERTISING. THIS IS A GRAVE FLAW AND I ASK NHTSA TO INVESTIGATE WEATHER THIS IS A COMMON FLAW IN THE 2004 VOLVO XC70 AND OTHER VOLVO'S WITH THIS COIL SPRING. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Steering
Reports naming the steering system — racks, columns, power-steering assist and steering linkage.
From owner reports, verbatim
SINCE THE PURCHASE IN AUGUST 2003, MY C70 CONVERTIBLE HAS TURNING PROBLEMS AND I CAN'T SAFELY MAKE A U-TURN IN TRAFFIC OR PARK IN A PARKING SPACE. THE WHEEL TURNS ONLY TO A CERTAIN POINT AND THEN STOPS. THE INCOMPETENT VOLVO SERVICE DEPT. HAS SAID THAT I NEED MY "STOPS" ADJUSTED - WHY WOULD THEY BE THERE IN THE FIRST PLACE? I BRING THE CAR IN FOR SERVICE AND THEY DO SOME MEANINGLESS SERVICE AND THE STEERING IS TEMPORARILY FIXED FOR A SHORT PERIOD OF TIME. WHEN I BROUGHT IT IN TO SERVICE ANOTHER TIME, THEY TOLD ME MY TIRES WERE THE WRONG SIZE - IT'S THE TIRES THAT VOLVO PUT ON THE CAR, NOT ME. THE STEERING WHEEL SHAKES SIGNIFICANTLY BETWEEN 30-45 MPH AND, AGAIN, THEY TOLD ME IT'S THE TIRES. THE AUTO-DIM MIRROR DOES NOT DIM SINCE I LEASED THE VEHICLE AND VOLVO SERVICE TOLD ME THAT IT ONLY WORKS WHEN HEADLIGHTS FROM ONCOMING TRAFFIC HITS THE SENSOR. WHAT???? I HAVE LITERALLY BEEN BLINDED BY TRAFFIC BEHIND ME THAT I PULL OVER TO THE SIDE OF THE ROAD UNTIL THEY PASS. THE MIRROR DOES NOT WORK AND IS CAUSING ME NOT TO DRIVE AT NIGHT FOR MY OWN SAFETY. VOLVO HAS PRODUCED AN UNSAFE VEHICLE AND WILL NOT TAKE RESPONSIBILITY FOR IT. I TAKE MY LIFE IN MY HANDS EVERY TIME I GET INTO THE VEHICLE. I KNOW OTHER VOLVO OWNERS THAT ARE EXPERIENCING THE STEERING WHEEL SHAKING PROBLEM AND THEY ARE NOT GETTING SATISFACTION. I HAVE ALSO TALKED OTHER PEOPLE AND ADVISED THEM NOT TO LEASE OR PURCHASE THIS C70 CONVERTIBLE. MY CAR IS 18 MONTHS OLD AND I HAVE ONLY 12000 MILES ON IT BECAUSE I AM FRIGHTENED TO DRIVE IT. *JB
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .