Owner-reported complaints naming the suspension system, filed with NHTSA
Data refreshed
Reports naming suspension components — springs, struts, shocks, control arms and related hardware. Every record below is an owner-reported complaint about the 2004 Volvo XC70 submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 16 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
BOTH FRONT COIL SPRINGS BROKE WHILE GOING STRAIGHT AT LOW SPEED. VEHICLE IS NOT USED OFF ROAD. REPAIR REQUIRED STRUT REPLACEMENT. DEALER SAID THIS IS A VERY COMMON PROBLEM FOR VOLVO. THIS IS A MAJOR SAFETY HAZARD. WHY IS THERE NO RECALL?
WHILE DRIVING AT ANY SPEED NOTED RUMBLING NOISE FROM LEFT FRONT END WITH RIGHT HAND TURN. FOUND TO HAVE BROKEN LEFT FRONT SPRING. MECHANIC INFORMS ME THAT THIS IS A COMMON PROBLEM IN VOLVOS. *TR
WHILE MY CAR WAS PARKED INSIDE MY GARAGE THERE WAS A SUDDEN "BANG". THE FOLLOWING MORNING I DISCOVERED WHILE BACKING OUT OF GARAGE THAT THE DRIVER SIDE COIL SPRING HAD BROKEN. HAD I BEEN DRIVING WHILE THIS HAPPENED IT WOULD HAVE RESULTED IN THE SHREDDING OF THE FRONT DRIVER SIDE TIRE POSSIBLY RESULTING IN A SEVERE ACCIDENT. THE REASON I OWN VOLVO IS PRINCIPALLY DYE TO IT'S REPUTATION FOR SAFETY. IN FACT, VOLVO USES THE TERM SAFETY IN ALL IT'S ADVERTISING. THIS IS A GRAVE FLAW AND I ASK NHTSA TO INVESTIGATE WEATHER THIS IS A COMMON FLAW IN THE 2004 VOLVO XC70 AND OTHER VOLVO'S WITH THIS COIL SPRING. *TR
WHILE DRIVING ON SMOOTH SURFACE- HEARD A SUDDEN LOUD SOUND AS IF SOMETHING LARGE DROPPED ON THE ROAD. CAR CONTINUED TO DRIVE NORMALLY EXCEPT WITH A LOUD CLUNKY SOUNDS HEARD OVER BUMPS. LESS THAN 5-MILES LATER, WHEN I PULLED OVER TO THE GARAGE- I RECOVERED A PIECE OF THE SPRING COIL WHICH DROPPED: THE DRIVER SIDE COIL SPRING HAD BROKEN/FAILED INSTANTANEOUSLY. THIS UNCOMMON PROBLEM APPEARS TO BE COMMON WITH XC70 OWNERS- AND COULD RESULT IN POTENTIALLY SERIOUS ACCIDENTS. *TR
24 JUNE 2011, GOT IN TO MY 2004 VOLVO XC70, APPX 90000 MILES ON GERMAN ROADS, TO DRIVE OFF TO WORK IN THE MORNING. HEARD LOUD SCREECHING NOISE NEAR THE RIGHT WHEEL WELL WHEN I PLACED THE CAR ON DRIVE TO MOVE FORWARD. NEXT THING YOU KNOW, I HAVE A SEVERE AIR LEAK IN THE FRONT RIGHT TIRE. JUST A DAY PRIOR, THE CAR WAS DRIVEN THROUGH THE DAY WITHOUT ANY SYMPTOMS OF PROBLEM AND PARKED IN THE DRIVE WAY WITH NO ISSUES. WHEN I PULLED THE TIRE OFF, I FOUND THE SPRING SNAPPED IN TWO PIECES WITH SHARP ENDS. GOOD THING THIS DID NOT HAPPENED ON THE AUTOBAHN. WE COULD HAVE HAD ANOTHER AMERICAN SOLDIER OR FAMILY ON THE FRONT PAGE OF GERMAN AND AMERICAN NEWSPAPERS AND DIGITAL MEDIA. *TR
2004 VOLVO XC70: I WAS PULLING OUT OF MY GARAGE AND IMMEDIATELY HEARD A GRINDING SOUND. I THEN HEARD A WHOOSHING SOUND. THE FRONT PASSENGER SIDE SPRING COIL CRACKED AND PUNCTURED (AND RUINED) A FOUR WEEK OLD TIRE. THERE WAS NO WARNING THAT THIS WAS GOING TO HAPPEN. I WAS LUCKY THAT I WASN'T ON THE HIGHWAY BECAUSE I WOULD HAVE HAD A SUDDEN TIRE BLOWOUT. SUBARU HAD THIS PROBLEM WITH SPRING COILS AND HAD A RECALL TO INSTALL SHIELD TO PROTECT TIRE. *TR
LEFT FRONT COIL SPRING CRACK AND FAILURE, LOST CONTROL OF VEHICLE. *TR
BROKEN FRONT COIL SPRING ON DRIVERS SIDE. OCCURRED WHILE DRIVING, WHICH POPPED TIRE, AND REQUIRED STABILIZER LINK TO BE REPLACED.
2004 VOLVO XC70 WAGON, 89,000 MILES. FRONT LEFT COIL SPRING BROKE WHILE CAR PARKED IN DRIVEWAY (FINE PREVIOUS EVENING, OBVIOUS CLUNKING SOUND WHEN TURNING OUT OF DRIVEWAY IN MORNING). LOUD NOISE WHEN TURNING STEERING WHEEL, CAR NOT DRIVABLE. MECHANIC FOUND SPRING BADLY CORRODED, FRACTURED NEAR BOTTOM OF COILS. VOLVO DEALERSHIP'S PARTS DEPARTMENT INFORMED MECHANIC THEY WERE "STOCKING PLENTY OF SPRINGS." THIS VEHICLE HAD A SIMILAR BREAK IN THE LEFT REAR SPRING 8 WEEKS PREVIOUSLY. CAR IS USED AS COMMUTER VEHICLE AND HAS NEVER BEEN OFF-ROAD (4 WHL DRIVE SOLD AS "CROSS COUNTRY") OR USED IN COMMERCIAL SERVICE OR FOR CARRYING HEAVY LOADS. *TR
I HAD A COIL SPRING BREAK ON THE FRONT OF MY 2004 VOLVO XC70. I HAD IT REPLACED 3 WEEKS AGO. TONIGHT, ANOTHER COIL SPRING IN THE REAR PASSENGER SNAPPED (REALLY LOUD!!! I CAN'T IMAGINE FLYING METAL IS SAFE). I'M JUST GLAD NEITHER INCIDENT HAPPENED WHILE WE WERE DRIVING. THAT MAKES 2 COIL SPRINGS IN LESS THAN A MONTH. *TR
DRIVING ~30MPH STRAIGHT ON SNOW COVERED ROAD. FRONT LEFT COIL SPRING FAILED. *TR
WE HAD JUST DRIVEN ABOUT 200 MILES ON THE HIGHWAY AND PULLED INTO OUR HOTEL PARKING LOT. THE CAR WAS IN PERFECTLY FINE WORKING ORDER WITH NO INDICATION OF A PROBLEM. WHEN WE RETURNED TO THE CAR TO GO OUT, IT MADE A SCRAPING CLUNKING, SOUND FROM THE FRONT DRIVER'S SIDE WHEEL WHEN WE MOVED OR TURNED THE WHEEL. WE MANAGED TO GET IT TO A NEARBY REPAIR SHOP WHERE IT WAS DETERMINED THAT THE FRONT DRIVER'S SIDE COIL SPRING HAD SNAPPED WHILE IT WAS PARKED IN THE HOTEL PARKING LOT. THE COIL WAS REPLACED. *TR
CATASTROPHIC FAILURE OF FRONT PASSENGER COIL SPRING. *TR
TL*THE CONTACT OWNS A 2004 VOLVO XC70. THE CONTACT HEARD A LOUD BANGING ON THE FRONT DRIVER'S SIDE OF THE VEHICLE WHILE DRIVING IN REVERSE. THE FRONT DRIVER'S SIDE SUSPENSION COIL SPRING FAILED. THE VEHICLE WAS DRIVEN TO THE REPAIR SHOP AND THEY REMOVED THE FRONT STRUTS. THEY REASSEMBLED THE FRONT STRUT ASSEMBLY WITH NEW, ORIGINAL VOLVO MANUFACTURED FRONT STRUTS, MOUNTS, BUSHINGS, AND SPRINGS. THE DEALER REINSTALLED THE FRONT STRUT ASSEMBLY AND THEN TEST DROVE THE VEHICLE TO MAKUPDATED 02-23-09 *BFE SURE IT WAS ABLE TO BE DRIVEN. THE FAILURE MILEAGE WAS 97,791. UPDATED 02/24/09. *JB
BROKEN FRONT COIL SPRINGS ON BOTH THE DRIVER AND PASSENGER SIDES. OCCURRED IN TWO SEPARATE INCIDENTS AND BOTH INCIDENTS OCCURRED WHILE PULLING STRAIGHT OUT OF THE GARAGE. THE BROKEN COIL SPRING ON THE PASSENGER SIDE (1ST INCIDENT) PUNCTURED THE FRONT TIRE. THE 2ND INCIDENT OCCURRED APRROX 3 MONTH LATER, WHERE THE DRIVER SIDE COIL SPRING BROKE. THIS WAS IDENTIFY IMMEDIATELY AND NO DAMAGE TO THE TIRE OCCURRED. THE COIL SPRING WAS REPLACED IN BOTH CASES. *TR
WHEEL BEARINGS - 3 SIMULTANEOUSLY ON 2004 VOLVO XC-70 REPLACED BY THE DEALER AT A COST OF $1,000.00. NOT UNDER WARRANTY SINCE WE WERE 3,000 MILES PAST WARRANTY MILEAGE. *TR
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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