2004 Volvo XC90 Other / unspecified Problems

STEERING-LINKAGES: TIE ROD ASSEMBLY ON CERTAIN PASSENGER VEHICLES, THE OUTER TIE ROD BALL JOINT CAN DEFORM AT HIGH LOADS CAUSING A LOSS OF THE CLAMPING FORCE AND THE NUT MAY LOOSEN, WHICH MAY EVENTUALLY LEAD TO A FATIGUE FRACTURE OF THE OUTER TIE ROD BALL JOINT. CONSEQUENCES OF DEFECT: THE DRIVER MAY NOTICE THAT HTE VEHICLE IS DIFFICULT TO MANEUVER INCREASING THE RISK OF A CRASH. WHEELS: ON CERTAIN SUV'S THE FRONT WHEEL SPEED SENSORS MAY BE DEFECTIVE. CAUSING AN ERRONEOUS WHILL SPEED SIGNAL. CONSEQUENCES OF THE DEFECT: THIS CAN ADVERSELY AFFECT A NUMBER OF VEHICLE FUNCTIONS, INCLUDING BRAKE, ENGINE, TRANSMISSION, AND TORQUE DISTRIBUTION CONTROL WHICH RELY ON THIS SIGNAL FOR PROPER OPERATION. VISIBILTY: WINDSHIELD WIPER/WASHER ON CERTAIN VEHICLES, IF THE WIPER ARM IS ACTIVATED IN EXTREME WINTER WEATHER CONDITIONS AND WITHOUT LIFTING THE WIPER ARMS AND CLEANING THE WINDSHIELD PRIOR TO MOVING, THE WIPER ARM MIGHT SLIP ON ITS DRIVERSHAFT, RESULTING IN AN INABILITY TO MOVE THE WIPER FROM THE PARK POSIIOT FROM THE PARK POSITION. CONSEQUENCES OF DEFECT: INOPERATIVE WIPERS UNDER INCLEMENT WEATHER CONDITIONS COULD CAUSE A CRASH DUE TO IMPAIRED VISIBILITY. SEATS BELTS: REAR ON CERTAIN SUV'S, THE SEAT BELT ATTACHMENT FOR THE SECOND AND THIRD ROW SEATS MAY NOT HAVE BEEN FITTED PROPERLY. CONSEQUENCES OF DEFECT: IN THE EVENT OF A CRASH, THE SEAT OCCUPANT MAY NOT BE PROPERLY RESTRAINED, INCREASING THE RISK OF INJURY. CORRECTIVE ACTION: DEALERS WILL INSPECT AND REPAIR THE DEFECTS FREE OF CHARGED. IN MY CASE, THE MANUFACTURER HAS DECLINED TO REPAIR THE DEFECTS EVEN WHEN THE DEALER HAS DIAGNOSED MY SUV WITH THE POWER STEERING PROBLEM, PLUS THE DEFECTS ALREADY MENTIONED. THEREFORE,THE DEALER WILL NOT REPAIR FREE OF CHARGE. NUMBER OF VEHICLES AFFECTED: 122431 DATES MANUFACTURED: FEB 2003 TO JUN 2004

NHTSA ID

11417843

Incident

Sep 24, 2008

ON CERTAIN PASSENGER VEHICLES, THE OUTER TIE ROD BALL JOINT CAN DEFORM AT HIGH LOADS CAUSING A LOSS OF CLAMPING AND THE NUT MAY LOOSEN, WHICH MAY EVENTUALLY LEAD TO A FRACTURE OF THE OUTER ROD BALL JOINT. THE DRIVER MAY NOTICE THE VEHICLE IS DIFFCULT TO MANEUVER INCREASING THE RISK OF A CRASH. WHEELS: ON CERTAIN SUV'S, THE FRONT WHEEL SPEED SENSORS MAY BE DEFECTIVE, CAUSING AN ERRONEOUS SPEED SIGNAL THIS CAN ADVERSELY AFFECT A NUMBER OF VEHICLE FUNCTIONS, INCLUDING BRAKE, ENGINE, TRANSMISSION, AND TORQUE DISTRIBUTION CONTROL WHICH RELY ON THIS SIGNAL FOR PROPER OPERATION. SEAT BELTS: REAR ON CERTAIN SUV'S, THE SEAT BELT ATTACHMENT FOR THE SECOND AND THIRD ROW MAY NOT HAVE BEEN FITTED PROPERLY. IN THE EVENT OF A CRASH, THE SEAT OCCUPANT MAY NOT BE PROPERLY RESTRAINED, INCREASING THE RISK OF INJURY. CORRECTIVE ACTIONS: DEALER WILL INSPECT AND REPAIR FREE OF CHARGE. IN MY CASE, THE MANUFACTURER HAS REFUSED TO REPAIR FREE OF CHARGE, THEREFORE, THE VOLVO DEALER WILL NOT REPAIR DEFECTS ON MY SUV.

NHTSA ID

11415705

Incident

Sep 24, 2008

TL* THE CONTACT OWNS A 2004 VOLVO XC90. THE CONTACT STATED THAT THE ALL WHEEL DRIVE SENSOR MALFUNCTIONED. THE VEHICLE WAS TAKEN TO A MECHANIC, BUT WAS UNABLE TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT AWARE OF THE FAILURE. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 03V434000 (WHEELS). THE CONTACT STATED THAT THE VEHICLE EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 172,000.

NHTSA ID

10920360

Incident

Oct 24, 2016

Mileage

172,000 mi

THERE HAS BEEN PROBLEMS WITH STEERING THE DRIVER SHAFTS THE FUEL PUMP AIRBAGS AND WHEELS MAKING A CLICKING NOISE WHILE DRIVING ON HIGHWAY. THE GAS SMELL IS ALWAYS INSIDE THE CAR AND MECHANIC HAS SAID IT'S FROM THE FUEL PUMP DEFECT DURING MANUFACTURER. ALONG WITH THE OTHER FORE-MENTION DEFECTS .VOLVO DOES NOT WANT TO ADDRESS ISSUES BECAUSE AGE OF CAR. THERE IS A DEFECTIVE SUNROOF THAT ALLOWS WATER TO LEAK INSIDE THE CAR DURING RAIN FALL . THERE HAS BEEN A TOP CLASS ACTION PLACED AGAINST VOLVO FOR THIS . THEY WANTED TO CHARGE ME $700 TO $800 FOR THIS DEFECT AND $1200 TO $1500 FOR FUEL PUMP .

NHTSA ID

10861611

Incident

Apr 15, 2016

TL*THE CONTACT OWNS A 2004 VOLVO XC90. THE CONTACT TOOK THE VEHICLE TO HAVE THE TIRES REPLACED. THE FRONT RIGHT TIRE WAS REPLACED AND AIR CAME OUT OF THE TIRE. THE TECHNICIAN STATED THAT THERE WAS A CRACK IN THE RIM WHICH CAUSED THE TIRE TO LOSE AIR. THE DEALER STATED THAT THE RIM WAS NO LONGER UNDER WARRANTY. THE CURRENT AND FAILURE MILEAGES WERE 48,000.

NHTSA ID

10378055

Incident

Jan 10, 2011

Mileage

48,000 mi

TL*THE CONTACT OWNS A 2004 VOLVO XC90. THE CONTACT STATED THAT THE OWNER'S MANUAL PROVIDED INACCURATE INFORMATION PERTAINING TO THE TOWING CAPACITY; HOWEVER, THE 2005 AND 2006 OWNER'S MANUAL SPECIFIED THE ACCURATE WEIGHT REDUCTION WITH THE VEHICLE OCCUPANTS. IN ADDITION, THE ENTIRE ELECTRICAL SYSTEM BECAME INOPERATIVE INTERMITTENTLY. THE RELAY SWITCH, INTERNAL REM AND YAW MODULES WERE REPLACED AT DIFFERENT TIMES. WHILE DRIVING THE ENGINE WOULD COMPLETELY SHUT OFF WHEN THE CONTACTS KNEE WAS CLOSE TO THE IGNITION KEY. THE FAILURE CONTINUED AFTER THE VEHICLE WAS REPAIRED. CURRENTLY, DIAGNOSTIC TESTING WAS BEING PERFORMED BY THE DEALER. THE FAILURE MILEAGE WAS 10,000.

NHTSA ID

10365255

Incident

Nov 5, 2010

Mileage

10,000 mi

SWIVEL AND SPRING ON REMOTE CONTROL STOP WORKING. THIS HAS BEEN AN ONGOING PROBLEM FOR US, BEGINNING LESS THAN 1 YEAR AFTER WE PURCHASED CAR NEW. THE DEALERSHIP REPLACED SWIVELS ON REMOTE AND UPGRADED SWIVELS ON REMOTES. AFTER SEVERAL TIMES THEY TOLD US THERE WAS NOTHING ELSE THEY COULD DO. HAVE SINCE CHANGED THE ENGINEERING BUT NOW, PROBABLY DUE TO THE NUMBER OF TIMES THE REMOTE FELL ON GROUND BECAUSE OF FAULTY SWIVELS, THE SPRING FOR THE ACTUAL KEY DOESN'T WORK ANYMORE AND REMOTE WILL TILT DOWN SOMETIMES WHILE DRIVING SO MY WIFE AND 16 YEAR OLD SON HAVE BOTH HAD THEIR KNEES HIT IT AND TURNED THE CAR OFF WHILE DRIVING IT. THANK GOD THEY DID NOT HAVE AN ACCIDENT. WENT TO VOLVO AND THEY SAID THIS IS A WEAR AND TEAR ITEM AND THEY WANT $400 TO REPLACE 1. INSPITE OF FACT THEY HAVE TRIED TO FIX THIS MULTIPLE TIMES AND INSPITE OF THE FACT THEY NEVER WERE ABLE TO MAKE IT WORK PROPERLY THEY WILL NOT STAND BEHIND THEIR PRODUCT. NOW IT IS DANGEROUS. I AM SHOCKED A CAR TOUTED AS "SAFE" LIKE THIS ONE WOULD HAVE THIS KIND OF PROBLEM AND THEY WOULD NOT FIX IT! *TR

NHTSA ID

10364365

Incident

Sep 24, 2010

Mileage

80,000 mi

MY 2004 VOLVO XC90 HAS EXPERIENCE A SUDDEN ELECTRICAL FAILURE. WHILE DRIVING IN CITY CONDITIONS ALL INTERNAL ELECTRONICS INCLUDING SPEED & FUEL GAUGES, TURN LIGHT INDICATORS, AUDIO SYSTEM, AIR CIRCULATION AND SUPPLEMENTAL RESTRAINT SYSTEM HAVE TURNED OFF WHILE THE ENGINE CONTINUED TO OPERATE. THIS MADE THE CAR IMPOSSIBLE TO DRIVE AS NO FEEDBACK ON SPEED OR ABILITY TO INDICATE A TURN OR A STOP WAS POSSIBLE. THIS OCCURRED SUDDENLY AND WITHOUT ANY WARNING. I WAS UNABLE TO FIX THIS BY RESTARTING THE CAR. ACCORDING TO BASIC RESEARCH, THIS IS A COMMON ISSUE WITH VOLVO CARS MADE CIRCA 2003-4 AND INVOLVE A DEFECTIVE CEM (CAR ELECTRONICS MODULE). IN OTHER INCIDENTS ENGINES HAVE ALSO SHUT DOWN UNEXPECTEDLY AND BRAKES BECAME INOPERABLE. THIS IS A SERIOUS SAFETY ISSUE THAT NEEDS TO BE ADDRESSED. *TR

NHTSA ID

10315285

Incident

Mar 1, 2010

Mileage

46,000 mi

DRIVING ON 210-WEST, MY CAR LOST POWER WITHOUT WARNING. THE FUEL PUMP HAD BEEN REPLACED ON JAN. 26, 2010, TO CORRECT THE STRONG SMELL OF GASOLINE INSIDE AND OUTSIDE OF THE CAR. OTHER PROBLEMS HAVE BEEN REPLACING THE BRAKE PADS TWICE, REPLACING THE ABS, FAULTY GPS AND CD PLAYER, FRONT PASSENGER DOOR AUTOMATIC LOCK NEEDS MOTOR REPLACED, SLOSHING SOUND OF WATER HEARD INSIDE THE CAR AFTER RAIN. *TR

NHTSA ID

10303222

Incident

Jan 28, 2010

Mileage

32,400 mi

I HAVE 2004 VOLVO XC90 2.5T. AT APPROXIMATELY 60,000 MILES, TWO OF THE WHEEL BEARINGS (1 FRONT, 1 REAR) MALFUNCTIONED. THE FRONT WAS SO LOOSE, THE WHEEL ALMOST FELL OFF AT HIGH SPEED. I HAD TO HAVE THE VEHICLE TOWED TO A MECHANIC. AT APPROXIMATELY 100,000 MILES, THE OTHER FRONT WHEEL BEARING MALFUNCTIONED. ONCE AGAIN, THE WHEEL ALMOST FELL OFF AT HIGH SPEED. NOW AT 123,000 MILES, THE OTHER REAR WHEEL BEARING HAS MALFUNCTIONED. I AM A SAFE DRIVING MOTHER OF TWO. THE VEHICLE IS NEVER DRIVEN OFF ROAD. I LIVE IN SOUTHWESTERN COLORADO WHERE WE DO HAVE SNOW AND ICE IN THE WINTER. MY MECHANIC HAS TOLD ME THAT HE HAS REPLACED MANY WHEEL BEARINGS ON XC90'S OVER THE PAST FEW YEARS. I'VE ALSO READ MANY POSTS ONLINE FROM OTHER XC90 OWNERS ABOUT THE FAILURE. HERE IS A LINK TO A DISCUSSION REGARDING VOLVO'S RECOGNITION OF THE DEFECT: HTTP://FORUMS.SWEDESPEED.COM/ZEROTHREAD?CMD=PRINT&ID=57983. I CALLED VOLVO CUSTOMER CARE AND THEY SAID THAT THEY DO NOT HAVE ANY PLANS TO RECALL THESE WHEEL BEARINGS. I FEEL THIS IS A SAFETY CONCERN AND WOULD LIKE TO BRING THIS DEFECT TO YOUR ATTENTION AND REQUEST RECALL CONSIDERATION. *TR

NHTSA ID

10298466

Incident

Jan 5, 2009

Mileage

123,000 mi

NOV. 23, 2004 - PURCHASED A VOLVO XC90 T6 FROM LEHMAN VOLVO IN YORK, PA - THE VEHICLE HAD 10.042 MILES ON IT AT THE TIME OF PURCHASE JUNE 26, 2007 - AUTOMATIC TRANSMISSION NEEDED TO BE REPLACED - VOLVO OF CARY IN NC PAID FOR THE TRANSMISSION AND WE PAID FOR THE LABOR - $1425 - MILEAGE 68,306 FEB. 2008 - THE TRANSMISSION SERVICE REQUIRED LIGHTS/MESSAGE CAME ON PERIODICALLY WHILE WE WERE TRAVELING IN THE NE- WE CALLED VOLVO OF CARY AND THEY SAID THAT IF WE CONTINUED TO SEE THE LIGHT TO BRING IT TO A DEALER WHERE WE WERE MARCH 2008-JULY 2009 - A VARIETY OF MESSAGES WOULD APPEAR PERIODICALLY SAYING THAT TRANSMISSION SERVICE WAS REQUIRED OR URGENT JULY 7, 2009 - I TOOK THE VEHICLE TO VOLVO OF CARY WHILE THE LIGHT WAS ON STATING THAT TRANSMISSION SERVICE WAS NEEDED AS THEY INSTALLED AN UPDATED VERSION OF TRANSMISSION SOFTWARE - $123.38 MID-JULY 2009 - THE TRANSMISSION BEGAN TO SLIP NOTICEABLY JULY 22, 2009 - COTTMAN TRANSMISSION REBUILT THE EXISTING TRANSMISSION - $3643.04 - MILEAGE 116,030. *TR

NHTSA ID

10279376

Incident

Jun 21, 2007

Mileage

68,306 mi

ON 10/21/2008 I WAS DRIVING MY 2004 VOLVO XC90 ON THE HIGHWAY RT.93. IT WAS RAINING AND THE INTERIOR OF THE CAR WAS FOGGY. I COULD NOT SEE OUTSIDE SO I TURNED ON THE A/C BUT IT WAS NOT FUNCTIONING. ALSO, THE CD PLAYER WAS NOT WORKED. I BOUGHT MY CAR NEW IN 2004 WITH HAS ONLY 32,014 MILES ON THE CAR NOW. THE BOSTON VOLVO VILLAGE DEALER INSPECTED THE CAR AND SAID THE BLOWER MOTOR, RESISTOR AND THE CD PLAYER NEED TO BE REPLACED. THE COST OF PARTS AND LABOR OF THE BLOWER AND RESISTOR WAS $1,650 AND THE CD $700. I CONTACTED THE VOLVO HEAD OFFICE AND THEY WERE WILLING TO PROVIDE THE PARTS FREE BUT THE LABOR COST ON ME. I HAVE NO CHOICE TO DO IT RIGHT AWAY BECAUSE I HAVE TWO CHILDREN. I NEED THE CAR TO CARRY THEM TO SCHOOL EVERYDAY. IT IS A SAFETY ISSUE IF THE VENTILATION AND HEAT IS NOT WORKING. I CANNOT DRIVE THE CAR IF THERE IS NO VENTILATION AND THE CAR IS FOGGY DURING RAINY OR SNOWY DAYS. IF I WAS IN THE HIGHWAY, I HAVE TO PARK ON THE SIDE FOR THE POOR VISIBILITY. IT WOULD PUT ME AND MY FAMILY IN A DANGEROUS SITUATION. I PAID $1,058 FOR THE LABOR AND $57.50 FOR THE INSPECTION COST. IF THE VOLVO ADMITTED THE PARTS HAS PROBLEM AND WILLING TO REPLACE THEM FREE, THEY SHOULD NOT CHARGE ME LABOR COST. *TR

NHTSA ID

10248977

Incident

Oct 21, 2008

Mileage

32,014 mi

I HAVE A 2004 VOLVO XC90 WITH 65,000 MILES ON THE VEHICLE. WE RECENTLY NOTICED NOISE WHILE DRIVING THE VEHICLE. WE TOOK IT TO THE DEALER AND THEY SAID THAT BOTH REAR WHEEL BEARINGS ARE GOING BAD FOR ONE TO GO BAD IS ONE THING, FOR BOTH HIGHLY UNLIKELY. FORTUNATELY, WE TOOK IT TO THE DEALER FOR REPAIR. IF THE REAR WHEELS WOULD HAVE LOCKUP UP, IT COULD HAVE RESULTED IN AN ACCIDENT. I SPOKE TO OTHER MECHANICS AND THEY INFORMED ME THAT IT IS HIGHLY UNLIKELY THAT BOTH WOULD GO BAD AND THERE WAS A PROBLEM WITH THE PARTS. I BELIEVE THAT THE REAL WHEEL HUBS ON THE VOLVO XC90S FROM 2004 FORWARD SHOULD BE REVIEW FOR FAULTY MECHANICAL ISSUES. THIS IS CONCERNING TO ME SINCE OTHER COULD BE HARMED BY A DEFECTIVE PRODUCT. *TR

NHTSA ID

10239813

Incident

Aug 23, 2008

Mileage

65,098 mi

TRANSMISSION FAILURE ON OUR 2004 VOLVO XC-90 T6 AWD AT APPROXIMATELY 56,000K MILES. FORTUNATELY IT WAS A WARRANTY REPAIR; HOWEVER MY RESEARCH ON AUTOMOTIVE DISCUSSION BOARDS LIKE EDUMDS INDICATES A VERY LARGE PATTERN OF FAILURE OF THE TRANSMISSION ON THIS MODEL. *TR

NHTSA ID

10236706

Incident

Nov 3, 2007

Mileage

56,000 mi

WHEEL BEARINGS HAVE BEEN REPLACED TWICE UNDER WARRANTY. THE PROBLEM HAS RECURRED. THIS PART NEEDS TO BE RECALLED. *JB

NHTSA ID

10188745

Incident

Apr 24, 2007

Mileage

55,400 mi

DT*: THE CONTACT STATED WHEN HE PULLED THE REAR SEAT CUSHION TO FLIP THE SEAT BACK UP, THE SEAT PULLED RIGHT OUT. THE VEHICLE WAS INSPECTED BY A DEALER WHO DETERMINED THREE METAL CLIPS (SLIDES) ON THE SEAT WERE FRACTURED IN HALF AND NEEDED TO BE REPLACED. ADDITIONALLY, WHILE DRIVING 20 MPH, THERE WAS A THUMPING NOISE COMING FROM UNDERNEATH THE VEHICLE. IT WAS TOWED TO AN INDEPENDENT REPAIR SHOP WHO DETERMINED THE RIGHT REAR WHEEL WAS FRACTURED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS ALERTED. UPDATED 12/5/2006 - *NM

NHTSA ID

10173373

Incident

Nov 13, 2006

Mileage

82,000 mi