RoadVitals

2004 Volvo XC90 Suspension Problems

Owner-reported complaints naming the suspension system, filed with NHTSA

Data refreshed

Suspension reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
23
Latest Jan 5, 2019
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
5%
of 462 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
0
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
0

What this page shows

Reports naming suspension components — springs, struts, shocks, control arms and related hardware. Every record below is an owner-reported complaint about the 2004 Volvo XC90 submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 23 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming suspension

Shown in the owner’s own words, exactly as filed

Suspension
Filed Jan 5, 2019

I KEEP GETTING THAT THE ANTI-SKID NEEDS TO BE SERVICED BUT WHEN I GOT IT CHECKED THEY REPORTED THAT THEY COULDNT FIND ANYTHING WRONG WITH THE ANTI-SKID AND THE ERROR IS CONSTANTLY LIT IN THE SERVICE WINDOW OF THE VEHICLE. I CAN FEEL THE DIFFERENCE WHILE DRIVING IN WET CONDITIONS. IS THERE ANYTHING SPECIFIC THEY SHOULD LOOK FOR OTHER THAN ADVISING ME THAT ITS PROBABLY A SENSOR. I DON'T FEEL SAFE DRIVING IN RAIN.

NHTSA ID
11165430
Incident
Nov 28, 2018
Mileage
160,000 mi
BrakesPowertrain (other)Suspension
Filed Jun 2, 2016

CAR MOVED TO RIGHT WHEN APPLYING BRAKES. CAR CLUNKS WHEN MAKING TURNS. CAR VERY NOISY WHEN GOING OVER BUMPS/ POTHOLES.

NHTSA ID
10872107
Incident
May 28, 2016
Mileage
125,000 mi
Suspension
Filed Feb 4, 2015

TL* THE CONTACT OWNS A 2004 VOLVO XC90. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 15 MPH, THE FRONT END OF THE VEHICLE INDEPENDENTLY TRAVELED OUT OF LANE. IN ADDITION, THE ANTI SKID WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED CONTINUOUSLY. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 98,000. KMJ

NHTSA ID
10681108
Incident
Dec 27, 2014
Mileage
98,000 mi
AirbagsSuspensionTransmission
Filed Jun 20, 2010

2004 VOLVO XC 90 AND TRANSMISSION IS FAILING, AS WELL AS MOTOR MOUNTS, WHEEL BEARING BOOTS, ETC. DEALER KNOWS ABOUT THESE RECURRING ISSUES WITH OTHERS OF SAME YEAR, BUT CLAIMS IT IS ONLY MY ISSUE. PURCHASE PRICE WAS ~$55K AND WITH ONLY 90K MILES I SHOULD NOT NOW HAVE TO SPEND ~$5K FOR A NEW TRANNY. RIP-OFF *TR

NHTSA ID
10339228
Incident
Jun 17, 2010
Mileage
90,000 mi
Powertrain (other)SuspensionTransmission
Filed Jan 14, 2009

TRANSMISSION REPLACED TWO TIMES, AT APPROX. 38,000 AND AT ABOUT 48,000 MILES. UNITS START SLIPPING WHEN SHIFTING TO SECOND GEAR AND LEAVE YOU RIGHT WHERE YOU ARE UNTIL THEY DECIDE TO RENGAGE. BALL JOINTS AND ALL FOUR HUBS REPLACED BY 50,000 MILES. AXLES (FRONT) NEED REPLACING NOW AT 70,000 MILES. SWAY BAR ENDS REPLACED AT 55,000 MILES. THIS IS THE NEEDIEST VEHICLE I HAVE EVER OWNED. FRONT BEARINGS ON DRIVE SHAFT REPLACED LAST MONTH, WORN SINCE ABUT FIFTEEN THOUSAND MILES, FINALLY GOT SO LOUD THAT WE COULD SHAKE THE DRIVE SHAFT AND GET A QUARTER OF PLAY AT THE BEARING SET. *TR

NHTSA ID
10254981
Incident
Dec 17, 2008
Mileage
15,000 mi
Suspension
Filed Jan 7, 2009

ADD ME TO THE GROWING LIST OF XC90 OWNERS THAT HAVE EXPERIENCED THE REPLACEMENT OF FRONT AXLES AND REAR WHEEL BEARINGS. MY 2004 XC90 HAS LESS THAN 50K MILES AND BOTH OF THE AFOREMENTIONED ITEMS WERE REPLACE AT A COST OF $2K......THIS SEEMS A BIT OF EXCESSIVE FOR VEHICLE THAT IS MARKETED UNDER THE BANNER OF SAFE AND RELIABLE..."BUILT FOR LIFE." *TR

NHTSA ID
10254166
Incident
Jan 7, 2009
Mileage
50,000 mi
Suspension
Filed Nov 25, 2008

TL*THE CONTACT OWNS A 2004 VOLVO XC90. WHILE DRIVING APPROXIMATELY 20 MPH, THE PASSENGER SIDE TIRE DETACHED FROM THE AXLE. THE VEHICLE WAS TOWED TO A DEALER AND THEY STATED THAT THE AXLE AND BALL JOINT FAILED. A POLICE REPORT WAS FILED. THE CURRENT AND FAILURE MILEAGES WERE 67,000.

NHTSA ID
10249823
Incident
Nov 18, 2008
Mileage
67,000 mi
Suspension
Filed Oct 8, 2008

TL*THE CONTACT OWNS A 2004 VOLVO XC90. WHILE THE VEHICLE WAS BEING EXAMINED, THE CONTACT WAS INFORMED THAT BOTH FRONT TIE RODS NEEDED TO BE REPLACED. PRIOR TO THIS INFORMATION, HE NOTICED THAT THE TIRES ON THE VEHICLE WERE WEARING FASTER THAN EXPECTED. THE CURRENT AND FAILURE MILEAGES WERE 80,000.

NHTSA ID
10244711
Incident
Oct 8, 2008
Mileage
80,000 mi
EngineSteeringSuspension+2 more
Filed Sep 15, 2008

TRANSMISSION REPLACED JUNE 08 FRONT CONTROL ARMS AND BUSHINGS AND COOLANT RESERVOIR REPLACED SEPT. 08 THERMOSTAT & HOUSING & TEMP SENSOR REPLACED JAN. 08 BRAKE VACUUM PUMP REPLACED FOR 2ND TIME JAN. 08 BRAKE VACUUM PUMP REPLACED SEPT. 07 GASKET, O-RING, HOSE CLAMP RECALL SEPT. 07 POWER STEERING PUMP AND BRAKE VACUUM PUMP INSTALLED JULY 07 STEERING RACK SOLENOID REPLACED JULY 07 - (RECALL MAY 3, 08?) NEW BRIDGESTONE TIRES MAY 07 UPPER ENGINE TORQUES MOUNT REPLACED MARCH 07 RECALL WIPER ARM 156, BALL JOINT 157 OCT. 06 BRAKE PAD & ROTORS REPLACED OCT 06 UPGRADE SOFTWARE A & C JULY 05 ABS BRAKES WARRANTY FIX MAY 06 FRONT PADS & REAR PADS & ROTORS REPLACED DEC. 05 EXHAUST RUBBING ON DRIVELINE, INSTALL KIT TO HOLD EXHAUST OFF DRIVELINE DEC. 05 LEFT REAR WHEEL BEARING & HUB, REAR PADS & ROTORS REPLACED JUNE 05 4 NEW TIRES JUNE 05 TURBO CONTROL VALVE REPLACED MARCH 05 FRONT PADS AND ROTORS REPLACED OCT. 04. *TR

NHTSA ID
10242337
Incident
Jun 3, 2008
Mileage
76,000 mi
Suspension
Filed Apr 4, 2008

APPROXIMATELY 10 MONTHS AGO MY 2004 VOLVO XC-90 AWD HAD A COMPLETE FAILURE OF MY RIGHT REAR WHEEL BEARING AT 68,000 MILES. THE DEALER RECOMMENDED REPAIRING BOTH WHEEL BEARINGS SINCE "IT IS A COMMON FAILURE ON VOLVO VEHICLES" WITH THAT IN MIND, I HAD THEM BOTH REPLACED AT A SIGNIFICANT FINANCIAL COST TO ME. NOW, I HAVE BEEN TOLD THE ANGLE GEAR (WHICH DRIVES AWD AND IS DIRECTLY TIED TO THE REAR WHEELS) HAS "BURNT OUT" AND IS (ACCORDING TO MY SERVICE ADVISOR) "TIED TO THE PREVIOUS WHEEL BEARING ISSUE" I HAD JUST 19, 000 MILES AGO. THE COST FOR THIS REPAIR IS $2900 ($1875 JUST FOR THE PART) ALL AT ANOTHER HUGE COST TO ME. ALL IN ALL, I'VE SPENT OVER $4100 DOLLARS ON THE REAR WHEEL/ANGLE GEARS - NOTHING YOU SHOULD EVER HAVE TO DO BEFORE THE VEHICLE IS EVEN 4 YEARS OLD! UPON DOING RESEARCH AND TALKING TO OTHER VOLVO OWNERS, IT IS VERY WELL DOCUMENTED THAT THERE IS A DEFECT IN VOLVO'S DESIGN AND PERFORMANCE OF THEIR WHEEL BEARINGS AND AWD SYSTEM, YET NO ONE IS DOING ANYTHING ABOUT IT. VOLVO JUST PROVIDES LIP SERVICE AND DOESN'T SEEM TO WANT TO ADMIT THERE IS A PROBLEM , REGARDLESS OF THE REPETITIVE COMPLAINTS THEY HAVE RECEIVED ON THESE VERY CONCERNS. I HAVE RIGOROUSLY MAINTAINED THIS VEHICLE ACCORDING TO VOLVO'S RECOMMENDATIONS AND KNOW THESE ISSUES AREN'T CAUSED BY ANY NEGLECT ON MY BEHALF. VOLVO IS PLAYING WITH PEOPLES LIVES AND MONEY BY NOT TAKING PRESCRIPTIVE STEPS TO CORRECT THESE ISSUES - ALL AT A TREMENDOUS FINANCIAL COST TO THEIR CUSTOMERS. THERE NEEDS TO BE A RECALL BEFORE ANY SERIOUS INJURIES OR DEATHS OCCUR FROM FAILURE OF THESE CRITICAL VEHICLE PARTS, IF NOT, IT'S ONLY A MATTER OF TIME BEFORE SOMETHING BAD HAPPENS. *TR

NHTSA ID
10223412
Incident
Mar 15, 2008
Mileage
68,000 mi
Suspension
Filed Feb 3, 2008

REAR HUB (BEARINGS) ON PASSENGER SIDE FAILED. THIS IS THE THIRD TIME A REAR HUB FAILED. THE FIRST TIME IN 2005 THE VEHICLE HAD 28,000 MILES. THIS TIME THE REAR WHEEL WAS HELD ON BY THE BRAKE CALIPER ACCORDING TO THE VOLVO DEALER THAT REBUILT IT. THE SECOND WAS THE DRIVER SIDE REAR HUB FAILED IN 2007 WITH 72,000 MILES. THE THIRD WAS THE PASSENGER SIDE REAR HUB THAT FAILED ABOUT A WEEK AGO. THE VEHICLE MILEAGE WAS 84,000. THIS VEHICLE IS MAINTAINED ACCORDING TO THE MANUFACTURER'S SCHEDULE. IT IS QUITE DANGEROUS (REFER TO THE FIRST INCIDENT). THERE NEEDS TO BE A RECALL WOULD SEEM TO BE THE CORRECT OUTCOME. THOUGH THERE IS AN EXTENDED WARRANTY AFTER THE 50,000 MILE PERIOD THERE HAS BEEN A COST TO US. *TR

NHTSA ID
10216808
Incident
Jan 28, 2008
Mileage
84,000 mi
Suspension
Filed Oct 17, 2007

I HAVE NOW EXPERIENCED THE FAILURE OF THE SECOND REAR WHEEL BEARING ON MY 2004 VOLVO XC-90 AWD, WITH THE SECOND FAILURE RESULTING IN THE PARTIAL SEPARATION OF THE WHEEL FROM THE VEHICLE AT HIGHWAY SPEEDS. THERE IS A DEFECT IN THE DESIGN OF THE WHEEL BEARING, AND THESE BEARINGS SHOULD BE REPLACED IN THE FIELD BEFORE THER IS A FATALITY OR SERIOUS INJURY. ALTHOUGH VOLVO HAS REPLACED BOTH BEARINGS UNDER WARRANTY, A BRIEF INTERNET SEARCH INDICATES THIS IS A VERY COMMON FAILURE ON THIS MODEL. DAMAGE ON THE SECOND FAILURE RESULTED IN $1800 DAMAGE TO THE VEHICLE. *JB

NHTSA ID
10206023
Incident
Oct 3, 2007
Mileage
56,015 mi
ElectricalExterior lightingSeat belts+2 more
Filed Oct 9, 2007

UNSAFE FRONT SUSPENSION REPAIRED 4 TIMES BY VOLVO INVOLVING DISTRICT FACTORY TECHNICAL SUPERVISOR AND TECHNICIANS ON 3 OF FOUR OCCASIONS AND THE VEHICLE STILL HAS SERIOUS SAFETY AND HANDLING CONCERNS - NO ONE IN THE FAMILY WILL DRIVE THE CAR. IT HAS ALSO HAD SERIOUS PERFORMANCE RELATED SAFETY ISSUES REGARDING VEHICLE ELECTRONICS VIRTUALLY SHUTTING THE VEHICLE DOWN IN THE MIDDLE OF AN INTERSTATE. ANTI SKID PROBLEMS ON MULTIPLE OCCASIONS. DRIVERS SEAT BELT ANCHOR WAS IMPROPERLY ATTACHED AND WOULD NOT HAVE HELD IN AN ACCIDENT. THE STEERING WHEEL CAME DANGEROUSLY LOOSE WHILE DRIVING AND THE DEALERSHIP STATED THAT IT HAD NEVER BEEN PROPERLY AFFIXED. (I HAVE OWNED 300 CARS IN MY LIFE AND NEVER HAS A STEERING WHEEL COME LOOSE)! TIRES WERE ABNORMALLY BADLY AND QUICKLY DUE TO SIGNIFICANT SUSPENSION PROBLEMS AND WERE NOT WARRANTY BY THE MANUFACTURE.. ELECTRICAL PROBLEMS CAUSED SEVERAL FUSES TO BLOW IN THE DARK EFFECTIVELY TURNING ALL REAR MARKER AND TAIL LIGHTS OFF. IT WAS NECESSARY TO DRIVE WITH THE HAZARD LIGHTS ON TO AVOID BEING HIT BY ANOTHER DRIVER. *TR

NHTSA ID
10205276
Incident
Jun 30, 2006
Mileage
9,750 mi
Powertrain (other)Suspension
Filed Jul 14, 2007

I HAVE MY 2004 XC90 T6. AT ABOUT 34K MILES A NOTICEABLE 'THRUM' BEGAN SOMEWHERE IN THE DRIVETRAIN. ORIGINAL DIAGNOSIS WAS WORN TIRES. AFTER REPLACING TIRES, THE NOISE HAS BECOME WORSE. NOW AT 35K MILES IS VERY LOUD. NEW DIAGNOSIS IS FAILING WHEEL BEARING. A BIT OF RESEARCH INDICATES I AM NOT THE ONLY XC90 OWNER WITH A WHEEL BEARING FAILURE. WHEEL BEARING FAILURES AT 35K MILES THIS SHOULD BE DECLARES A DEFECT AND RECALLED. PLEASE RESEARCH THIS PROBLEM. *TR

NHTSA ID
10196357
Incident
May 1, 2007
Mileage
34,500 mi
Suspension
Filed Jun 22, 2007

WHEEL BEARING FAILURE. VOLVO XC90 PUT AN SUV ONTOP OF A CAR CHASSIS CAUSING TOO MUCH LOAD ON WHEELS AND WHEEL BEARING. TIRES WEAR OUT OFTEN AND BEARINGS NEED TO BE REPLACED REPEATEDLY. IF YOU SEARCH FORUMS LIKE:HTTP://TOWNHALLTALK.EDMUNDS.COM/DIRECT/VIEW/.F0ED3F5/0 HTTP://FORUMS.SWEDESPEED.COM/ZEROTHREAD?ID=77305 HTTP://WWW.VOLVO-FORUMS.COM/T7392-RELIABILITY-CONCERNS-ABOUT-2006-XC90.HTM YOU WILL SEE THAT MANY CAR OWNERS HAVE THIS SAME PROBLEMS. VOLVO NEED TO LET CUSTOMERS KNOW THAT THIS IS A PROBLEM. THIS IS DANGEROUS AND CAN CAUSE SERIOUS INJURY. INSTEAD OF KEEPING IT HUSH THEY SHOULD INFORM CONSUMERS AND DO A RECALL. *TR

NHTSA ID
10193995
Incident
Jul 7, 2006
Mileage
40,000 mi
Suspension
Filed Jun 15, 2007

TL*THE CONTACT OWNS A 2004 VOLVO XC90. THE CONTACT HEARD A NOISE WHILE DRIVING 25-30 MPH. THERE WERE NO WARNING INDICATORS. THE REAR BEARING AXLE WAS REPLACED. THE TUMBLER IGNITION LOCK FAILED AND THE KEY COULD NOT BE REMOVED. THE VEHICLE WAS TOWED AND THE IGNITION LOCK WAS REPLACED. THE VIN, PURCHASE DATE, AND ENGINE SIZE WERE UNKNOWN. THE CURRENT MILEAGE IS 74,000 AND FAILURE MILEAGE WAS 70,000. UPDATED 02-01-08 *BF UPDATED 02/01/08 *TR

NHTSA ID
10193463
Incident
Jun 15, 2007
Mileage
70,000 mi
Other / unspecifiedSuspension
Filed Apr 24, 2007

WHEEL BEARINGS HAVE BEEN REPLACED TWICE UNDER WARRANTY. THE PROBLEM HAS RECURRED. THIS PART NEEDS TO BE RECALLED. *JB

NHTSA ID
10188745
Incident
Apr 24, 2007
Mileage
55,400 mi
Suspension
Filed Sep 19, 2006

I HAVE A 2004 VOLVO XC90 WITH ROUGHLY 40,000 MILES. I JUST HAD THE REAR WHEEL BEARING REPLACED FOR THE SECOND TIME. THE FIRST TIME WAS AT ROUGHLY 10,000 MILES. I AM VERY CONCERNED THAT THEY HAVE FAILED TWICE. I UNDERSTAND THAT IF THE CONDITION OF THE BEARINGS IS BAD ENOUGH, THE WHEEL CAN FALL OFF. I FEEL VOLVO SHOULD EXTEND THE WARRANTY ON THIS BEYOND 4 YEARS OR 50,000 MILES. *NM

NHTSA ID
10168668
Incident
Sep 18, 2006
Mileage
40,000 mi
Suspension
Filed Aug 17, 2006

DT*: THE CONTACT STATED THERE WAS A CONTINUOUS HUMMING NOISE THAT BECAME LOUDER AS THE VEHICLE SPEED INCREASED; THE HUMMING WAS PRESENT AT ALL SPEEDS. THE DEALERS SERVICE MECHANIC DETERMINED THE PROBLEM WAS THE HUB AND BEARING ASSEMBLY IN THE LEFT REAR WHEEL. THE PART WAS REPLACED AND THE MANUFACTURER WAS NOTIFIED. *AK UPDATED 09/05/06. *JB

NHTSA ID
10165775
Incident
Jul 28, 2006
Mileage
58,439 mi
SteeringSuspension
Filed Jun 13, 2006

THE FRONT END TIE ROD BROKE SUDDENLY ON OUR 2004 VOLVO XC90 BRINGING THE CAR TO A COMPLETE HALT JUST AFTER MY SON HAD PULLED ON TO THE EXIT RAMP AFTER DRIVING 35 MILES ON A MAJOR 6 LANE HIGHWAY IN NEW JERSEY. WE WERE SOOOO LUCKY. VOLVO REPLACED BOTH FRONT END TIE RODS WITH WHAT THEY CLAIM TO BE A NEW AND IMPROVED TIE ROD. WE STILL QUESTION THE SAFETY OF THE CAR AT THIS POINT AND WILL NOT ALLOW OUR TEENAGERS TO DRIVE IT ON THE HIGHWAY. VOLVO USA HAS BEEN ANTAGONISTIC WITH US ABOUT TAKING BACK THE CAR BUT OUR LOCAL DEALER IS WILLING TO TRADE IT FOR ANOTHER VOLVO. *JB

NHTSA ID
10159755
Incident
May 24, 2006
Mileage
28,398 mi
Suspension
Filed Mar 6, 2006

DT*: THE CONTACT STATED WHILE DRIVING AT 20MPH, THE RIGHT REAR WHEEL DETACHED FROM THE VEHICLE. THE RIGHT REAR WHEEL BEARING HAD FRACTURED AND WAS IDENTIFIED AS THE ROOT OF THE PROBLEM. THE VEHICLE WAS TOWED TO THE LOCAL DEALER FOR INSPECTION; HOWEVER NO REPAIRS WERE MADE.

NHTSA ID
10151980
Incident
Jan 19, 2006
Mileage
69,000 mi
ElectricalSteeringSuspension+1 more
Filed Nov 17, 2004

I HAVE HAD NUMEROUS FAILURES WITH MY 1990 VOLVO: I AM ON MY THIRD SET OF TIRES, AND I HAVE 30,000 MILES. I HAVE HAD SEVERAL SHOCK ABSORBERS REPLACED ,A TIE ROD BREAK, AND MANY ELECTRICAL PROBLEMS. *AK

NHTSA ID
10100120
Incident
Oct 1, 2004
Mileage
1,000 mi
BrakesSuspension
Filed Jan 5, 2004

WHEN APPLYING THE BRAKES AT NORMAL CONDITIONS BRAKES LOCKED UP. ALSO, WHILE DRIVING AT ANY SPEED LEFT WHEEL PULLED TO THE LEFT. DEALER INSPECTED VEHICLE SEVERAL TIMES, BUT COULD NOT DUPLICATE OR CORRECT THE PROBLEMS.*AK

NHTSA ID
10053362
Incident
Jan 5, 2004

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

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Data sources

Data on this page last refreshed .