RoadVitals

2019 Western Star 4900 Problems

Owner-reported complaints filed with NHTSA, grouped by component

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
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Latest Apr 19, 2019
Components namedHow many of our component categories appear on at least one report for this model year. One report can name several.
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Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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What this page shows

Everything below is an owner-reported complaint submitted to NHTSA about the 2019 Western Star 4900, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Reports by component

Ranked by how many owner reports name each component category

  • Brakes1100.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Each component in detail

What the reports in each category say, in the owners' own words

Brakes

Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.

1
report

From owner reports, verbatim

TL* THE CONTACT OWNS A 2019 WESTERN STAR 4900SB. WHILE THE VEHICLE WAS STOPPED ON AN INCLINE AND ATTEMPTING TO SET THE PARKING/EMERGENCY BRAKE, THE DRIVER HAD TO REMOVE HIS FOOT FROM THE BRAKE PEDAL. AS A RESULT, THE VEHICLE ROLLED BACKWARDS. THE CONTACT INDICATED THAT THE ONLY WAY TO ACTIVATE THE PARKING/EMERGENCY BRAKE WAS TO REMOVE HIS FOOT FROM THE BRAKE PEDAL. THE VEHICLE WAS TAKEN TO FREIGHTLINER NORTHWEST (13232 CASE RD SW, OYMPIA, WA), BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 600.

NHTSA ID 11197338 · filed Apr 19, 2019

Too few reports in this category for a page of its own — they appear in the full complaint list.

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .